The page does not load completely. The computer turns on, but the operating system does not start: possible causes and solutions to the problem
On this page I will try to collect all the solutions known to me for the problem when pages in the browser do not load completely. Sites do not open completely. For example, some images or scripts on sites do not load. Pages in the browser are displayed crookedly, or only part of the site loads. And some sites don't open at all. Or they open, but not the first time, but the second or third time. We will look at solutions for Windows 10, 8, 7. Simply put, for computers. If you encounter this problem on a mobile device, then most likely the reason is in the router (if you are connected through it). I will write more about this in the article. This is roughly what it all looks like.
I myself have encountered a problem several times when my browser did not open sites completely. For example, pictures were uploaded to VKontakte. In Odnoklassniki and others in social networks this also happens. I don’t remember exactly, but my solution was simple: clear the cache, restart the browser. There are also more serious reasons. For example, incorrect value MTU. This parameter can be changed in the router settings, or in Windows itself.
The most common reasons:
- Browser glitch. As a rule, restarting the browser, restarting the computer, or clearing the browser cache helps.
- Problem with browser add-ons. Sometimes, some add-ons installed in the browser prevent the page from loading completely. Most often, add-ons that block advertising on websites are to blame for this.
- Incorrect MTU value. We will not understand what this is and how it affects the loading of sites, but very often because of it, sites either do not load at all or do not load completely. As I wrote above, MTU can be changed in the router settings (if the Internet is connected directly, then Windows settings) . Usually the value there is 1500. After setting 1460, everything starts to open normally. But there is no guarantee that in your case the problem is with the MTU.
- Viruses and malware. I am sure that some viruses can prevent browsers from displaying pages normally.
I would like to note that such problems with “crooked” display of sites can be observed in all browsers: Firefox, Opera, Chrome, Yandex Browser, Microsoft Edge and even Internet Explorer. Which, even without any problems, can load sites incompletely or crookedly :)
Sites do not open completely: the first solution and search for the reason
To begin with, I recommend close the browser and restart the computer, or laptop. Perhaps everything will work great. If your Internet connection is via a router or modem, you can also reboot it. It definitely won't hurt.
Since nowadays a router is almost always installed, and all devices connect to the Internet through it, check how sites open on other devices. You can even check on Android, or iOS smartphones and tablets. But it’s better, of course, on a computer. If possible, connect your computer to another Internet. For example, to another Wi-Fi networks, which you can even distribute from your phone.
Check how everything works through another browser. Even standard. Remember, maybe you installed some add-ons or programs before this.
This way we can understand the cause of our problem and where to move next. You can describe the results of these checks and reflections in the comments. I will try to help.
Clearing the browser cache
This is one of the first solutions to try when you encounter this type of problem. I am planning a separate article on this topic, but here I will briefly show how to clear the cache in the most popular browsers.
If you have some other browser, then I think that you can easily find the cache clearing function in the settings. Or ask in the comments.
Checking browser add-ons installed
If clearing the cache did not help, and the page in the browser still does not open completely, then I recommend checking the installed add-ons and temporarily disabling them (if any).
You can also do this in the browser settings, somewhere in the “Extensions”, “Add-ons” section. For example, in the Opera browser:
Disable all installed extensions for a while.
If you don’t know where these settings are located in your browser, then look at the article. In it I showed how to manage extensions in popular browsers.
Also look at what programs you have installed and running on your computer. Maybe you'll find something suspicious.
MTU and problems with incomplete loading of sites
I already talked about this parameter above in the article. As a rule, it is changed in the router settings. Very often, due to incorrect MTU values, problems arise with displaying pages when connecting to the Internet via 3G/4G modems. When the modem is connected to the router. But also with cable connection This happens.
You can change the MTU in the router settings, in the section with Internet connection settings: “WAN”, “Internet”.
I'll show you how to change MTU on some routers.
In the WAN section there is an item "MTU Size". By default there is 1500. You can register 1460, or even 1400.
If you have PPPoE, then you need to click on the "Advanced" button and change the value there.
Save the settings and reboot the router.
In the "Internet" section. "MTU" field.
I can't show in detail how to do this on routers different manufacturers. Therefore, if you don’t find these settings, write in the comments.
Virus checking and more...
If all else fails, then it would be a good idea to check your computer for viruses. You can run a scan in your antivirus (if installed), or check your system with one of the free antivirus utilities. For example, Dr.Web CureIt!.
If, when connecting to another Internet (Wi-Fi network), sites load the first time and completely, then it makes sense to call the provider’s support and explain the problem. Maybe they have some kind of problem.
You can also try on Google Public DNS.
I told everything I know about this topic on this moment. If there is new information, I will definitely add it. You can also share your observations and advice. Best wishes!
It often happens that the browser cannot open some specific site, which was previously available for viewing. At the same time, it opens pages of other sites perfectly and the user does not experience any difficulties - everything is normal. It would seem that the server simply does not work - the site has been disabled. But bad luck, if suddenly you go to the same site, for example with mobile device through Opera Mobile and the site opens perfectly in it.
If the described situation is familiar to you, then I will try to answer the question: why a particular site is not accessible from your computer.
Here, for example, is the standard error that appears in the browser Google Chrome : « Sorry, Google Chrome can't open the page blah blah blah…«:
First of all, if you encounter a similar problem, you do not need to immediately follow the advice to clear the cache and delete cookies, because if you do this, you will have to re-enter the password in Odnoklassniki, remember password In contact with🙁 First, try accessing the page from other browsers, such as Firefox, I.E., Opera. If the response to the site is the same in all browsers, then try the following: go to Opera, click on the button of the same name in the left top corner and select Compression Mode.
This function was previously called Opera Turbo. An important feature of this mode for us is that the site opens through proxy server, that is proxy server between you and the requested site. If, when you try to open a site in this mode the same thing happens - the page does not open, which means the site is really faulty or not maintained. It is quite possible that it will be turned on after some time.
But if the site does open, then we will try to narrow down the circle of “suspects.” I’ll say right away: if you cannot access Microsoft antivirus sites, then this is 200% a virus that blocks access. Here, from personal experience, I will say that only reinstalling the system will help.
Go to the folder C:\Windows\System32\Drivers\etc and find the file there hosts. Open it with a regular notepad and check if there are any entries regarding your site in the following format:
Such entries block access to the site and are caused by the action spyware and viruses. Just shorten the lines regarding your site, save the file to your Desktop (be sure to select the “All files *.*” file type when saving) and copy it back to C:\Windows\System32\Drivers\etc. Restart your computer and enjoy life.
If no suspicious entries were found in the specified file, then we are dealing with a completely different reason - BANOM Your his external IP address(or range of addresses) website hosting. This is not your fault; it happens that the hosting blocks the addresses from which attempts were made hacking, DDOS attacks . Just wait until the IP is unbanned - it will take about a week.
There may also be a simple routing error. A similar problem is solved within a day or two.
Many have encountered such a problem as the lack of Internet on a computer, laptop or other devices. In this case, the browser displays the message: “Web page is unavailable” or a similar message. Frequent culprits for this are: an accident on the provider’s line, a malfunction of home equipment (router, LAN card etc.) or incorrect settings. All this can be described in two words – “no Internet.” What should those who have a connection work, but web pages do not open?
Problem Analysis
The first step is to make sure that Internet access is really present and working correctly. As a rule, other programs that use the network work in this situation (Skype, ICQ, etc. are available).
But there are cases when they are not there, and it is not possible to install these applications. In this case, you can check the network operation using the command line. To do this, press the key combination Window + R and enter cmd in the window that appears. A terminal should appear in front of the user, where they enter the ping command (then you can try to enter the address of the Yandex website, for example, you will get - ping www.yandex.ru). If the described problem occurs, this command will display a message indicating that it is impossible to connect to the resource. But if you enter ping 8.8.8.8, a message about the successful status will appear.
ping www.yandex.ru
The reasons for the problem when sites do not open can be different. This may be related:
- problems with the DNS service;
- the impact of viruses and malware;
- incorrect proxy server settings;
- incorrect host file configuration;
DNS Service Issues
A common culprit in situations where the browser does not open sites, but access to the Internet is not blocked, is the work DNS server. This problem can be determined in the way described above, when it was necessary to open the command line and ping the address of any resource by domain name and ip.
Each site has its own location identification number, called an IP address. There are many different resources on the global web and they all have a unique address. In order not to torment a person’s memory, it was invented to create a service that, when entering the name of a site (for example, Yandex), could determine its IP address.
Sometimes situations happen when the provider's DNS server does not work or the network settings in the router or computer are lost. The reason why website pages do not open has been clarified; it remains to explain how to solve this problem.
There are two possible solutions. If the network settings are lost, then here you need to correct them to the correct ones and, if necessary, reboot the equipment. In the event of a DNS failure, you can change the settings on the network adapter. To do this, click “Start” - “Control Panel” - “Network and Internet” - “Network and Sharing Center” - “Change settings network adapter" Here on the “Connected to” icon local network"Right-click and select the "Property" option. Then select the TCP version 4 item and in the window that appears, select the “Use the following DNS addresses.” Below in the window, enter 8.8.8.8 (public Google DNS server) or 77.88.8.8 (public Yandex DNS). Then click the “Save” or “Apply” button. 
To check the operation, you can open the command line (Window + R – cmd), then you need to check the connection (for example, with Yandex). Enter the command ping www.ya.ru. If you do the right thing, you will be able to see information about the server response time below.
Impact of viruses and malware
Also, the problem when sites do not open in the browser, but there is Internet access and DNS is working, may be associated with the influence of viruses and malware. In this case, it will help to solve the question “Why don’t pages open in the browser?” checking the system with specialized programs: AdwCleaner, Malwarebytes Anti-Malware Free, Zemana AntiMalware, etc. These utilities allow you to find malware that is causing problems with opening pages on the Internet.
Incorrect proxy server settings
Another reason why sites are not displayed in the browser may be changes or entering data about an incorrect proxy server. At the same time, the computer is connected to the Internet and the connection works in all respects.
To correct this situation you need to go to your browser settings. To do this, go to the control panel, where you select the browser (or browser) properties item. 
In the menu that opens, select the “Connections” tab and click on the “Network Settings” button.
Here, in the window that appears, check all the parameters, and if they are not needed, simply erase all the information and select the item automatic detection.
After this, sites should display their pages in browsers.
Incorrect host file configuration
Also, the reason why pages of Internet resources may not open may be an incorrect configuration of the host file. This situation is unlikely, but still worth checking. The host file is designed to record domain names of sites and their IP addresses, but as a rule it is empty and sends all requests to the DNS server. Sometimes situations arise when a malicious program records some parameters and the browser becomes inoperable.
To check the file configuration, you need to go to the Windows system folder on drive C. Next System32\drivers\etc and open host with Notepad. As a rule, it has standard content as shown in the figure: 
If, after the description of localhost (127.0.0.1), there are lines with information about any sites and their domain names, and the slash is not next to this data, then most likely the browser does not work properly because of it. To fix this situation, you just need to remove these lines and save the changes to the file. Then you need to restart your computer and try browsing the web again.
The situation when a computer is connected to a network, but sites are inaccessible to the user, occurs frequently. In the first place, this is a problem caused by failures on the ISP side when the DNS servers do not work. The second most common problem when Internet resource sites are unavailable is the impact of malware. In this case, it is recommended to have a good antivirus software and carry out preventive measures to detect viruses more often.
Sometimes a computer user may encounter a situation where the Internet is available, applications that require the network to work work fine, but the browser does not open pages.
In some cases, sites still open, but very slowly and with freezing of images, not to mention videos.
It also happens that the problem affects only one program, for example, Internet Explorer, while the others work fine.
To restore the functionality of the browser, you must first determine the cause of the problem.
The main reasons that the browser does not want to open when the Internet is available are:
Sometimes the browser may not work due to problems with TCP IP or static routes. Therefore, among the options for solving problems, these methods should also be mentioned.
1. Registry check
The first actions that are performed when answering the question of what to do if the browser does not work are checking and, if necessary, editing the registry.
To do this, you will first need to open the appropriate utility.
You can try to find it in Windows folders, but it is much faster to call through the command panel:
- Press “Win” + “R”;
- Enter the command “regedit”;
- Press "Enter".
The window that appears is the Registry Editor. On the left side there are sections, among which you should find HKEY_LOCAL_MACHINE.
Now you should find the list of parameters on the right side of the window and pay attention to the AppInit_DLLs item. If its value is empty, everything is fine.
If the path to a file is indicated there, this text should be completely erased.
The parameter value is changed using the context menu that appears when you right-click on it.
The same parameter should be checked in the HKEY_CURRENT_USER section, making the same transitions through the subsections.
Having corrected it, restart the computer and try to work in the browser again. In 80% of cases the method helps.
2. Hosts file
If all browsers or at least one of them does not open a single page, but works, you can try to solve the problem by making changes to the file called hosts.
Although most often this edit is required when there is no access to specific sites, mainly social networks.
The file is located in a folder located at C:\Windows\System32\drivers\etc and has no extension.
By default, the text inside should be something like this:
The last line with the IP address should be "127.0.0.1 localhost".
If there are other similar sections of text after it, most likely they are unnecessary and were inserted there by some kind of malicious program.
Now you can restart your computer and try to access the network.
3. DNS problem
One of the most simple ways resolving the issue.
All that is required from the user is just to open the command line and try to ping a specific site that should definitely be working at the moment.
Guaranteed to remain operational Google server ping which by sending the command ping google.com.
If the answer is approximately the same as at the top of the image, then you have discovered the site google.com. failed.
And the problem lies precisely in DNS. You can fix it by replacing the Google server address with an IP address consisting of only eights.
If this helps, in the Internet connection properties you need to set the DNS addresses to 8.8.8.8 or 8.8.4.4.
In this case, its automatic detection is disabled. If the cause was only DNS, the Internet works as before, but pages are already opening.
4. Viruses
The reason that sites cannot be accessed from a browser, although the same one works fine, may be due to the action of viruses or other malicious programs.
They affect only certain applications, such as and often are not even detected by antiviruses.
Not being real viruses and affecting only browsers and access to the Internet through them, programs may not be detected by the user.
To neutralize such “viruses”, which we call malware (although abroad this word means any malware) exist special utilities– antimalware.
Most often, they are limitedly free, that is, they require a license, but can partially protect the computer without paying.
Some viruses, which are a type of Trojan.Winlock (but, unlike it, prohibit only logging into the network, and not using the entire computer) not only interfere with access to the network, but also block some browser functions.
For example, when you try to access a website, a window appears on the screen containing a request to urgently send an SMS to unblock it.
It is difficult to close it - the easiest way to do this is to close the browser using the “Task Manager”, and then check the computer for malicious codes.
Some viruses are capable of partially blocking access to the network, creating a situation where you cannot get to a specific page, but the Internet is available.
This usually happens with popular sites such as “” or “”, as well as all resources where you can download an antivirus.
To protect your computer from these and other viruses, you should provide reliable protection on your computer. They are best suited for this purpose.
Mostly these programs are paid, but they are protected important information not worth saving.
If the virus fails to cause any serious damage to your computer, you can also install a free anti-virus program.
5. Antiviruses and firewall
Another explanation for the fact that the browser has stopped allowing access to all or only certain sites is a ban by the Firewall, firewall, or one of the antiviruses installed on the system.
To be able to surf the Internet unhindered, it is worth changing the settings of these programs so that they allow browsing pages.
Important! If the problem affects several sites, it is possible that they are indeed dangerous for the system.
Setting up access through a firewall at the workplace is usually carried out by System Administrator.
6. Static routes
The problem may also be due to the presence of fake entries in the routing table. If there are many of them, removing one at a time will take too long.
And it’s worth using the “route” command with the “-f” switch specially designed for such situations:
- Called command line(call the execution menu “Win” + “R”, enter the command “cmd”);
- The command “route –f” is launched for execution.
This clears the list of routes and is often one of the final ways to solve the problem of not being able to access the network through the browser.
7. Reset TCP IP settings
It happens that none of the options helped, and only the last option remains - resetting the TCP IP system parameters.
To do this, call again and enter two commands in turn: “netsh winsock reset” and “netsh int ip reset”.
Now you should restart your computer and check the results of your attempts to restore access to the network.
Results
Having figured out why the browser partially or completely does not perform its function and solved the problem, you can deal with it much faster next time.
If none of the methods helped, and the Internet continues to work partially (in applications, but not in the browser), it is possible that you will have to call a specialist.
The last method is radical, but it helps to gain access to the Internet relatively quickly (at least for Windows 7 and higher, since the XP version may require manual installation of drivers).
Hi all! In this article we will talk about a very untidy problem - when the site is displayed incorrectly. It happens when the page is not loaded completely, and some elements are not loaded after a while. This may cause both images and scripts with text blocks to stop loading.
Further solutions will help you understand the problem on any Windows operating system (7, 8.1, 10 and even XP). By the way, the same problems arise on smartphones and tablets - I’ll talk about the solution below. Usually if in mobile browser Pages do not load completely or they are displayed incorrectly, this may indicate a malfunction of the router.
We'll look at everything possible solutions by browser: Opera, Chrome, Yandex Browser. If you use Microsoft Edge or Internet Explorer, and if you have any difficulties and my recommendations do not help, then write about it below the article.
HELP! If any difficulties arise, don’t be shy and write in the comments. My team or I will help you.
Causes and initial solutions
First of all, you need to think about the reason and why the browser does not fully load the site. To begin with, you can simply restart the browser - close it by clicking on the cross and launch it again. It happens that the problem is related to a glitch in the system or the router itself. So we simply reboot both the computer and your home router.
Almost all routers have a reset button - just press it twice and it should turn off and on again. If there is no such button, then you can safely unplug it from the outlet and then install it back.
Also remember if you have previously installed any programs or applications that could theoretically interfere with the operation of the browser. This also applies to extensions. Especially any ad blockers (Adblock, Adguard, AdMuncher), which can work crookedly and block everything. Go to your browser, find the extensions section and disable everything.
Clearing browser cache and extensions
The cache allows you not to load some elements or even entire pages of the site. But sometimes when it fails, it can result in you having this problem. So we'll just go in and clean it out now.
Google Chrome
Make sure that the block shown in the image below is selected and click on the delete button. After this, restart your browser.
Now you need to disable additional extensions. I would advise turning everything off, since you don't know which extension is interfering. In the same section of the menu you need to select “Extensions”. Then switch the sliders to “off” mode.
Opera
Now click on the clear button.
To turn off extensions in the same menu, you need to go to “Extensions” twice. I advise you to turn everything off.
Firefox
Click on the three lines in the upper right corner of the window, then select “Settings”. In the left menu, click on the “Privacy and Protection” block. After that, scroll down a little to the “History” section and click on the “Delete History” button. A window will pop up - you need to select the delete button.
Open the menu and click "Add-ons", and then on the left side click "Extensions". Disable everything you don't need, but everything is better.
Yandex
On the right side, click “Clear history”. Next, a window will open where you only need to click one button.
To disable extensions, just below in the menu you should see working extensions. Right-click on any one, and then select “Configure extensions.” Now we disable unnecessary and suspicious ones.
Suspicious programs and viruses
Even if you don’t remember installing something, I advise you to check it. Because sometimes applications are installed in the background with other programs.
Go to “Programs and Features” and set the sort by installation date
After doing this, you should see programs that were installed most recently. If you see something suspicious, delete it. This also applies to applications that work with virtual local networks.
Next, you need to scan your PC for viruses. If you don't have it yet antivirus program, then you can download any one to take advantage of the free trial version. There is also on the Internet free antiviruses like Avast (you can use it).
The next step is to check for unnecessary programs in startup. To do this, we will use the CCleaner program.
First, clean your computer. This cleaning, by the way, clears the entire cache on all browsers. So in the future you can do just that. Next, go to the “Register” and correct errors. At the very end, go to “Service” - “Startup” - turn on sorting to see which programs are loaded along with the system.
You need to turn off everything unnecessary that you definitely don’t need. Look carefully - this is especially true for applications without a publisher. Turn off any bootloaders. You can leave only the antivirus. Next, restart the computer.
MTU changes
MTU (maximum transmission unit) is the maximum number of bytes in a block that are transmitted at a time. Sometimes given value too large and interferes with the loading of pages. Therefore, it can be made a little smaller. Often this problem is solved with 3G, 4G Internet, which is connected to the router.
First, you need to go to the router's Web configurator. This is done quite easily and I wrote a separate one about this. We go there and go inside the router. I will say right away that we need to change it and set it a little smaller. For example, if your value was 1500, then we make it less by 50 or 60. Within 100. That is, the maximum reduction is to 1400.
ATTENTION! After you change the value to another, you will need to click on the save settings button. IN otherwise MTU will not change.
TP-Link
“Network” – “WAN”. Some firmwares are hidden Additional information- this is a bug. Just click just below the Connection Type settings if you don't see the MTU line.
