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Why is Facebook not working for me? Facebook page recovery

This article describes how to troubleshoot problems you might encounter while using Facebook in Firefox.

Note: If you share your computer with other people and don"t want them to log in to your Facebook account, read How do I share Firefox between people on a computer?

Note: If you want to prevent Facebook from tracking your browsing activity on other sites, check out .

Cannot load games

In order to load games on Facebook like YoVille, FarmVille, Cafe, or Fishworld, you need to set the Flash plugin to allow saving information on your computer.

Right-click Hold down the control key while you click on any Flash content and select Global Settings… . The Flash Player Settings Manager window will open.
Select the Storage tab.
Click Local storage settings by site. The Local Storage Settings by Site window will open.
Select www.facebook.com in the list and below When the selected site wants to use local storage:, select an entry from block.
ClickClose.
Dismiss the Flash Player Settings Manager window.

Cannot connect to Facebook

If you cannot connect to the Facebook website at all in Firefox:

Other Facebook problems

You can visit the Facebook Help Center or the Facebook Help Community to see if your issue is a known Facebook website problem. If you can"t find a solution, follow the troubleshooting steps below.

Clear cookies and cache

Clearing your stored cookies and the Firefox cache can solve several common problems with Facebook, such as Farmville issues.

Check cookie settings

If you receive an error message that mentions cookies after clearing your cookies and cache:

Check if JavaScript is being blocked

You should check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.

Check extensions, themes, and the Flash plugin

If the steps above did not fix your problem with Facebook:

Determine whether an extension or theme is causing your problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for instructions.
Determine whether the Flash plugin is causing your problem. See Flash Plugin - Keep it up to date and troubleshoot problems for instructions.

Check for malware

Certain types of malicious software can cause problems with connecting to Facebook. See Troubleshoot Firefox issues caused by malware for instructions on troubleshooting malware problems with Firefox.

The desire to stay connected all the time is quite natural for every Facebook user. However, there are often cases when, when trying to enter the site, they are stopped by the unpleasant message “The page cannot be displayed”. What to do in such a situation? What actions to take if Facebook does not open? Let's try to understand these questions and give the most detailed answers.

Facebook
Problems on the server
Facebook is the most popular social network in the world. On average, about half a billion people visit the site daily, but at some points the number of active users is several times higher than this figure. As a result, the server experiences certain difficulties, and the site becomes temporarily unavailable. Usually, it takes 10-15 minutes to solve the problem, after which users can safely go to Facebook.

From time to time, the site undergoes maintenance aimed at improving the work social network. At this moment, access to some accounts is temporarily unavailable, and the system issues Announcement"Facebook will be with you again soon."

Note: technical work most often does not affect all accounts at the same time, so it is likely that your friends will not have access to the site.

IP address blocking
The situation associated with blocking IP addresses is extremely rare, but some users still encounter it. It's no secret that Facebook doesn't operate in several countries around the world. Moreover, some of them provide for severe punishment for attempts to enter this site. In Russia, fortunately for Internet users, access to the social network is not closed, but local operators and malicious system administrators sometimes cut users off from Facebook.

How an anonymizer works
In this case, you just need to use any anonymizer - a site that masks your ip-address and makes it possible to log in, for example, from an American or British ip. Alas, this method does not always help in the workplace - an ordinary user is unlikely to be able to bypass the cunning mind of a progressive system administrator. You will have to do work or go to Facebook through applications on your smartphone.

virus attack to your computer
Unfortunately, even the presence of antivirus programs is not a panacea for infecting computers with viruses. Most often, users, through their own negligence, “open the door” to malicious materials, after which they encounter a number of problems. The first indicator of infection is the inability to log into social networks.

There are several options here. Either the Facebook system will warn you about a possible virus infection, or you will see a message that says you need to send an SMS to the specified number to unlock your account. In both cases, it is urgent to launch antivirus program and destroy all harmful materials. Under no circumstances comply with the requirement to send an SMS message!

Once your computer is free of viruses, you will be able to open your Facebook profile page without any problem.

Summarizing
So, above we have listed the main reasons why not a single page on Facebook usually opens. To accurately determine them in each specific case, follow these steps:

Go to www.downforeveryone.com. It will determine whether the problem is massive, or Facebook does not work only for you;
Try opening the page with a different browser. If possible, go to Facebook from another computer;
Clear the cache. Probably, after this action, you will be able to return to working on a social network;
Use an anonymizer to log in to Facebook.

If you are sure that your computer is not infected with a virus, and the Internet provider has not blocked access to the social network, then most likely the site is engineering works. You just have to wait, or write a message to Facebook technical support to find out exactly why you are having problems opening pages.

Problems on the server

Facebook is the most popular social network in the world. On average, about half a billion people visit the site daily, but at some points the number of active users is several times higher than this figure. As a result, the server experiences certain difficulties, and the site becomes temporarily unavailable. Usually, it takes 10-15 minutes to solve the problem, after which users can safely go to Facebook.

From time to time, the site undergoes maintenance aimed at improving the operation of the social network. At this moment, access to some accounts is temporarily unavailable, and the system displays an informational message "Facebook will be with you again soon."

Note: technical work most often does not affect all accounts at the same time, so it is likely that your friends will not have access to the site.

IP address blocking

The situation associated with blocking IP addresses is extremely rare, but some users still encounter it. It's no secret that Facebook doesn't operate in several countries around the world. Moreover, some of them provide for severe punishment for attempts to enter this site. In Russia, fortunately for Internet users, access to the social network is not closed, but local operators and malicious system administrators sometimes cut users off from Facebook.

In this case, you just need to use any anonymizer - a site that masks your ip-address and makes it possible to log in, for example, from an American or British ip. Alas, this method does not always help in the workplace - an ordinary user is unlikely to be able to bypass the cunning mind of a progressive system administrator. You will have to do work or go to Facebook through applications on your smartphone.

Virus attack on your computer

Unfortunately, even the presence of antivirus programs is not a panacea for infecting computers with viruses. Most often, users, through their own negligence, “open the door” to malicious materials, after which they encounter a number of problems. The first indicator of infection is the inability to log into social networks.

There are several options here. Either the Facebook system will warn you about a possible virus infection, or you will see a message that says you need to send an SMS to the specified number to unlock your account. In both cases, you need to urgently run an anti-virus program and destroy all malicious materials. Under no circumstances comply with the requirement to send an SMS message!

Once your computer is free of viruses, you will be able to open your Facebook profile page without any problem.

Summarizing

So, above we have listed the main reasons why not a single page on Facebook usually opens. To accurately determine them in each specific case, follow these steps:

If you are sure that your computer is not infected with a virus, and the Internet provider has not blocked access to the social network, then most likely the site is undergoing technical work. You just have to wait, or write a message to Facebook technical support to find out exactly why you are having problems opening pages.

With your smartphone, you can:

How to sign out of Facebook on a mobile device

You can log out of Facebook using the main menu of your account:

Activate the touch menu on the left upper corner any page;
Scroll to the bottom of the menu;
Select Sign out and Account / Settings → Go out.

Other phones

If you are using Facebook on your mobile phone, you can log out by scrolling to the bottom of any page and selecting Sign Out.

Problems when logging in from a mobile phone

If you have trouble logging in, remember that you must enter full number phone number with country code. Other than an extra zero or other special characters. If you still cannot log in or have forgotten your password, contact the social network support service for help.

Photo Source: Johan Larsson / CC BY

Facebook App for iPhone

First make sure you have latest version applications:

Open the page in App Store on the iPhone;
Check the contents of the updates section.

If found a new version Facebook apps in the update list - download it. If this does not resolve the issue, please send a notification to Help Center for mobile devices.

To access the Mobile Help Center:

Open the Facebook app for iPhone;
Click Help Center(at the bottom of the loading screen).

Facebook Apps for Android

First, make sure you have the latest version of the Facebook Android app. Score → My apps → Updates. If there is a new version of the Facebook app, it will be available in the update list for download.

If you're having problems with the app, check the website Facebook for Android for the latest information on known issues and new releases. If the problem you are experiencing is not listed, please send a notification to .

I forgot my phone number, e-mail or data has changed

If you do not remember your login email address or mobile phone number, or this information changed recently:

Try logging in with your username and password. If you forgot your username, ask a friend to look at your personal page and find it.
Try using a different email address or phone numbers that were previously added to your personal account.
Ask one of your Facebook friends to send the email address contained in your account. To access your email, ask a friend to:
- Go to your section information;
- Go to tab Contact Information and copies of your email addresses.
If after following the tips above, you are still unable to log in to your account, try reset the password.

Can't login with mobile number

People who are logged into Facebook using a mobile phone can use their phone number and the password they created when registering to log in using a computer or phone.

If you're having trouble logging in, remember that you must enter the full phone number with the country code, except for the extra zero, + sign, and other special characters.

How to use Facebook on Windows Phone

In partnership with Facebook, Microsoft offers an app to improve Facebook usage on your Windows Phone Phone, you can download it from Windows Store store.

Note A: This Facebook app is different from those for iPhone and Android.

You can also access Facebook using a Windows Phone mobile phone browser. Click the Help button at the bottom of the page to visit Mobile Help Center.

If you're using Facebook using the Windows Phone web browser, follow the instructions in the FAQ for the Other Phones category.

To login to facebook account:

1. First, make sure that the other user has not logged into Facebook under his own name from your computer.

2. Go to upper part www.facebook.com and enter one of the following:

3. Enter a password.

4. Click Login.

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How to check if you have a Facebook account

If the Facebook account you created still exists, it's easy to find. You should remember email address, phone number or Username to which your account is linked. You can also find your account using your name or the name of one of your Facebook friends.

After you find your account, you can change your password. You can then continue using your account or delete it (see below).

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I can't sign in sign in to my page, facebook account

If you're having trouble signing in to your Facebook account, try the following first:

If the above troubleshooting tips did not help, restore your account, which contains the form for obtaining data from your Facebook page.

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I can't verify my phone number because I didn't receive a text message (SMS) with a verification code

In some countries, you may need to wait up to 12 hours before receiving the code. We work with operators mobile communications on fixing this problem.

If you have followed the instructions above and still cannot receive a verification code via SMS, notify tech support about it.

Report a problem on FACEBOOK

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How to reset the password from my page, Facebook account?

If you can't sign in to Facebook, you need to reset your password:

Go to the login page www.facebook.com
In the upper right corner, click Forgot your password?
Enter the email address or phone number or first and last name or username associated with your account, click Search and follow the instructions on the screen.

Recover Facebook password via email

Below are pictures when recovering a password via e-mail.

1. Click in the upper right corner "Forgot your password".

5. that came to the e-mail.

Recover password on facebook via mobile phone

Below are pictures when recovering a password through a linked phone.

1. Click in the upper right corner "Forgot password" and enter the phone number.

2. password recovery method - via SMS.

3. which came to the cell as an SMS message.

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I didn't receive a password reset email

I can't recover my password because I've exceeded the allowed number of password reset requests.
In order to maintain the security of your account, the number of possible requests for a new password within one day is limited.
Wait, please 24 hours, and then try to recover your password again. Also, check your spam or junk folder in your email. mail.

If you requested New Password but did not receive a password reset message:

Check your mail folders for deleted or junk emails.
Check all email addresses and numbers mobile phones linked to a Facebook account. When you request a password reset, you will see a list of all addresses and mobile phones that have been entered in your account. You can send a password recovery email to multiple accounts or all of them. Please note that for security purposes, email addresses and phone numbers are partially hidden (for example, f**** [email protected]****k.com, *****5555).
Try resetting your password again.
If you didn't receive an email after you re-enquired, please wait 24 hours and try again.
If, after following all the above steps, you still do not receive a password reset email, contact your ISP to make sure that it is not blocking emails from Facebook.
It is possible that your page has been hacked and the attackers have changed their mail and phone

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How to change Facebook password

If you are in Facebook account, you can change the password in the settings section. Being in this section:

Click Password.
Enter your current password and then a new one.
Click Save Changes.

Note: If you forgot your Facebook password, reset it, how? see above

What is the minimum password strength level and how do I create a strong password?

When creating a new password, make sure it is at least 6 characters long. Try using complex combinations of letters, numbers, and punctuation.

If you see a message stating that the password you entered was not strong enough, try using a combination of uppercase and lowercase letters or increase the password length.

The password you create should be easy for you to remember, but difficult for anyone else to figure out. For added security, your Facebook password must be different from the passwords you use for other accounts, such as Email or bank account.

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How to delete your account permanently?

If you don't think you'll ever use Facebook again, you can ask to have your account permanently deleted. Please note that you will not be able to reactivate your account or restore any content you have added to it. Before doing this, you should save a copy of your Facebook data. After that, if you want to permanently delete your account without the possibility of recovery, log into your facebook account and let us know.

If you delete your Facebook account, people won't be able to see it on Facebook. To remove any content you have posted, such as your photos, status updates, or other data stored in backup systems may take up to 90 days. While we remove this information, it is no longer available to other people who use Facebook.

Note

Some of the actions you take on Facebook are not stored in your account. For example, your friend may still have messages from you even after you delete your account. This information remains even after the account is deleted.

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