Skype has crashed all over the world. Communication with Crimea Skype in Crimea

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Depending on the reasons that caused the problem, it can manifest itself in one way or another.

Some of these failures only partially prevent the use of the program, others make it completely unusable.

Most often there are three problems associated with the functioning of this software:

• The program does not start at all. That is, you launch Skype from a shortcut on the Desktop, but nothing happens. Or a small black window blinks, but immediately disappears and the program does not start, while it is also not displayed in the Task Manager and Processes;
• The program opens and runs, but all it displays to the user is a blank window. Or it immediately stops responding and freezes for an unlimited time. In this case, turning it off only helps to remove this task in;
• Skype starts up fine, but after a few minutes or hours of stable or not very stable work, it crashes without an error message, freezes and / or stops responding to commands. Sometimes the program just closes, or even this is accompanied by the appearance blue screen of death.

Each of the three typical errors can be caused by different reasons.

This makes finding the true problem quite difficult.

Although at some points it may still be obvious.

Updates

Very often, the program stops working stably after an update has been installed.

Most often, this is a sign that it was installed incorrectly, so it must be canceled, and the files that installed it must be deleted.

This is done by cleaning the system folder of the program.

• Close Skype;
• Press the Win + R key combination on your keyboard;
• The Run window opens with a text input field;
• Type in the input field %LOCALAPPDATA%\Skype\Apps\;
• If this combination does not work, then try another - %APPDATA%\Skype(only one of these combinations will work, and which one depends on the combination of the version of the program itself and the version of the operating system assembly, some PC hardware data);

• Press Enter;
• A folder will open containing many folders;
• In it, you need to find a folder that has the same name as your Skype username;
• Open this folder and delete all contents from it;

• After that, move the folder itself to another location;
• Close all open folders;
• Try restart Skype.

If now the problem no longer occurs, then it was originally related to updates and may reappear if you install them again. In this case, it is recommended to disable the possibility of further automatic program updates.

This method does not always help.

Even in cases where the problem is related to updates, fixing it is not always so simple.

Login issues

In some cases, a specific problem arises - difficulty with authorization in the program.

That is, you cannot enter your account and therefore use Skype.

This problem has been observed in all versions of the software, starting from 5.5, from the moment Microsoft took over the development of the program and tied it to work of the Internet explorer.

And now, when changing some settings or features of the browser, su ActiveX su major problems with Skype.

When logging in, the program requires access to software components and ActiveX, and specifically to those that are built into the browser.

Therefore, certain changes and malfunctions in the operation of this browser may lead to the fact that authorization in Skype will become impossible, a concomitant problem is that it will no longer be possible to add new contacts to the program.

To fix the problem, it is recommended to run an antivirus, since it is viruses that are most often blocked in this browser the operation of these components. Perform a deep or full system scan and remove any viruses found. If this does not resolve the issue, then proceed to the methods described below.

On Windows XP, 7, Vista

The fixes for this problem on these operating systems are much simpler.

Microsoft is aware of a specific problem with Skype that occurs more often on these partially outdated operating systems.

To do this, do the following:

• Close the browser and windows Explorer;
• Restart the browser whose settings you want to reset;
• In the upper left corner of the browser window, click on the gear icon;
• A drop-down menu will open, in which you will need to go to the section Browser Properties;
• In the window that opens, find the Advanced tab at the top and expand it;

• Scroll down the window that opens and find the Reset button;
• Click on it;
• In the window that opens with options, find the item Delete Personal settings browser and check the checkbox next to this section;
• A dialog box will appear Reset parameters... - click the Reset button in it;
• The browser will apply the new settings for some time, then this process will be completed and the Close button will appear in the dialog box - click on it;

• After that, press the OK button;
• Close Internet Explorer.

After you restart your browser, the changes will take effect.

Thus, after that, you will be able to start Skype normally if the problem was really related to the Internet settings.

Program crash

This is a problem of a different nature. With it, the program closes by itself, and there can be quite a few reasons for this behavior.

You can fix this problem in one of the following ways:

• Delete existing program, download a new one and reinstall it;
• Check your computer for viruses and remove all found;
• Roll back the system to checkpoint, which is especially effective in cases where other programs have become unstable at the same time as Skype; follow the path Start - Accessories - System Tools - Standard - System Restore, and then select the point to which you want to roll back the system;

• Reinstall memory card and/or camera and/or microphone drivers- this method especially often helps in the case when Skype crashes with a blue screen of death, since this situation indicates that the drivers on the PC are incompatible with the device;
• Update the drivers for the video card if the video does not work, and for the microphone or sound card if the sound does not work.

But such problems are quite rare.- much more often, problems are still associated with updates and non-working or disabled Internet Explorer components.

Problems on Android

Often enough this application does not start on mobile devices With operating system Android.

If Skype worked fine before, and then suddenly started crashing, then the problem may be in the same updates as on a stationary PC. For this reason, it's easier to uninstall the program.

After that, go to, enter Skype in the search bar, find and download the version suitable for your device.

Install it and run it. Now the launch should proceed normally, and the application will work stably.

If this method did not help, then you can roll back the phone to factory settings.

And only after that download Skype in the Play Market and install it, as they say, from scratch. After such manipulation, the application should start to work stably.

If Skype does not start the first installation, then it is worth checking whether you really have a licensed software. This can be found on the official website of the program or in. If the program is taken from one of these two sources, but still does not start, then we are talking about some compatibility problems.

Known and demanded by millions of people around the world. A wish update skype for free occurs for most users, because with the advent of the new version, there are more features and new benefits that can be used to improve communications this resource, increase the speed and provide comfort and practicality in use. In the old version, the program is no longer relevant and many users leave complaints that they cannot log in to the system. This is due to the fact that the company Microsoft abandons older versions of Skype with a release before 2014.

If you do not update the program, you simply will not be able to use old version. The developers of the program are aimed at ensuring that each user uses all the features of the system, from improved quality to high level reliability and confidentiality. This is exactly the newest development of Skype. In order for each user to be able to use the latest developments, experts sometimes exploit the old version of the program for all kinds of devices. Updating the system is very easy. After the update, the latest developments that professionals have worked on will become available to you. We will discuss how to use the more recent version in this lesson.

How to update Skype to the latest version?

You can update Skype for free by downloading it on the official website www.skype.com. Personally, I rarely update programs, because it takes a lot of time, since there are more than a dozen different resources installed on the PC. But what if there are several computers in your house? Therefore, only those systems that really need it are subject to updating. If you think that doing Skype update If not, then you are deeply mistaken. For example, if you want to show the monitor in Skype, then you need a new version, because in the outdated version, given function missing. If you have not used this installation then check it out in more detail.

Updating Skype for free

As mentioned above, you can update Skype for free on the official portal or on our website. Log in and go to the menu: "Tools" and "Settings". Click on the tab "Additionally" and you will see only one button on the right side. When the system is automatically updated, a line will appear: « Automatic update systems". After the implementation of this function, the program will deal with automatic search new version, despite your actions.

But there are different cases. For example, if the Internet is connected to the PC with a certain limit, or you can update the system strictly in set time. In this case, from automatic installation should be abandoned. How to act in such a situation?

AT upper corner click "Help" and per line "Check for Updates".

If your program has been updated to latest version, the corresponding signal will be received:

If you have an old system, in the dialog box, click on: "Install new version". Check the box and click on OK.

All the following steps are intuitively accessible language, just follow the download wizard commands. The next steps that you need to take during the system update process are as follows: new program; will close; will be established; come true automatic start. In my opinion, I have listed all the details, in the future, I think that you will cope with this process. The lesson is over, see you soon on the Internet!