Touch ID technology - what it is and why it doesn’t work: detailed explanations. If Touch ID does not work on iPhone or iPad: how to deal with the problem How to set up touch ID from touch

After implementing the system iOS updates(usually these are updates to versions 10/10.1/10.2/10.3.2) When the user’s iPhone is rebooted, it may begin to display the message “Could not activate Touch ID on this iPhone.” Access to the user's Touch ID is blocked, and various “tambourine dances” aimed at correcting the situation usually turn out to be ineffective. In this article I will tell you what this error “Could not activate Touch ID on this iPhone” is on 5s and 6, and how you can fix it.

Error text "Touch ID could not be activated on this iPhone"

Causes of Touch ID error on iPhone

This problem is international in nature and is faced by many users around the world. Apple forums are full of complaints from Apple owners about the problem with activating Touch ID, which usually appears after installing system updates 10/10.1/10.2/10.3.2 on the iPhone.

I will outline classic tips from Apple on how to solve the problem “We couldn’t activate Touch ID on this iPhone” in the next section. For now, I’ll note that, judging by the reviews of specialists, the problem is no longer of a software, but of a hardware nature. And, in most cases, solve it software It turns out to be quite complicated (although there are pleasant exceptions to the rules). If you need to correct the situation, the article at the link will help you with this.

How to Fix “Touch ID Could Not Activate on This iPhone” Problem

To get rid of unsuccessful Touch ID activation, I recommend doing the following:

Conclusion

According to experts, the problem “It was not possible to activate Touch ID on this iPhone” is of a hardware nature, and it can be solved using software methods it will be a little difficult. In some cases, installing an update helps iOS versions 10.3.3, as well as other methods I listed above. As a last resort, I recommend contacting Apple technical support with your problem - perhaps they will provide an effective solution to it.

Assistive Touch is a feature that can help people with disabilities who find it difficult to use standard gestures and buttons on iOS devices, and it is more convenient to tap once in a certain place on the screen.

Here's how to turn on and use Assistive Touch!

How to enable Assistive Touch

1: Go to " Settings» on your device

2: Click " Basic«

3: Click " Universal access«

4: Click " Assistive Touch«

5: Click switch Near AssistiveTouch to turn it on

A dark square with a white circle should appear on the screen. This is the button to launch the Assistive Touch menu and it will be located everywhere. You can click on it to open it or drag it to any convenient location on the screen.

You can also activate Assistive Touch using Siri.

How to use Assistive Touch

1: Click the button Assistive Touch

2: Select option:

• Notification Center: Brings up Action Center so there's no need to swipe down from the top of the screen.
• Apparatus: Opens a submenu where you can perform various actions on the device, such as locking the screen, changing the volume, rotating the screen, and much more.
• Command centre: Brings up Control Center so you don't have to swipe up from the bottom of the screen.
• Home: Duplicates the functions of the Home button, closes open application or returns to the first desktop tab.
• Siri: Activates Siri.
• Gestures: Allows you to perform and add custom gestures.

Note: These are the default buttons, but you can change them to your liking.

How to add custom gestures for Assistive Touch

1: Go to " Settings» on your device

2: Click " Basic«

3: Click " Universal access«

4: Click " Assistive Touch«

5: Click " Create a new gesture«

6: Tap or swipe to create a new gesture. A series of taps will be combined into one multi-touch gesture.

7: Click " Stop" in the bottom right corner of the screen when you finish your gesture.

8: Press " Start"to see the gesture, " Record" to rewrite or " Save"in the right top corner to save it.

9: Lead Name gesture

Your custom gesture will now be available to you in the menu Assistive Touch → User. You can also add custom gestures by tapping " User» in the Assistive Touch menu and pressing one of add buttons.

How to customize the top-level menu for Assistive Touch

1: Go to " Settings» on your device

2: Click " Basic«

3: Click " Universal access«

4: Click " Assistive Touch«

5: Click " Customize menu top level «

6: Click on one of the buttons " Add» or click on an existing icon

7: Choose function or action

8: Click on plus or minus button in the lower right corner to add or remove a button. The maximum number of icons is eight.

These icons will be the first ones you see when you activate the Assistive Touch menu

If you don’t like what you created, you can click “ Reset“...at the bottom of the screen.

Some users and potential buyers mobile devices iPhone and iPad don't know what it is Touch ID, what it is for and how to configure it. Let's explain - Touch ID is a touch module built into the button that can scan (as well as read) your fingerprint, so the phone recognizes its owner and unlocks the screen to access the home screen.

Well, you understand, basically this fingerprint scanner button serves as protection for the iPhone or iPad, while replacing the password on the lock screen. You can also use your fingerprint to purchase media content in iTunes Store.

Not all iPhone and iPad models have a Touch ID sensor built into the button. Starting with the iPhone 5s and higher, Apple-branded phones began to be equipped with a fingerprint sensor. The list of models without Touch ID is below:

How to enable Touch ID fingerprint on iPhone

In order to put a fingerprint on your iPhone, which will be requested every time it is unlocked, you need to click on the Settings application:

By enabling Touch ID, you can unlock your iPhone or iPad using your fingerprint

Above are your fingerprint recognition screens for logging into your iPhone. But if you go to Touch settings ID and enable iTunes Store and App Store, then the fingerprint can be used instead and when purchasing applications, music, videos, etc. In the same settings, you can add fingerprints of those you allow to use your iPhone.

Hi all! As has been repeatedly noted on the blog, all articles are problems or questions that either I personally or my friends have encountered. This is actually why the site was created - to share personal experiences and help others with Apple technology. And so, my already quite old, but still working iPhone 5S “gave me” another idea for instructions - its Touch ID suddenly stopped working.

And, as it seemed to me at first, this happened completely and irrevocably. No, but what else can you expect? The device is far from new. Chips, scratches, scuffs, falls - all this was and is. Natural wear and tear of the device cannot be avoided :) Therefore, when Touch ID “fell off”, I was not very surprised. The surprise came only later, in the process of solving this problem... however, let's talk about everything in order.

So, a short background:

1. I updated to iOS 10.3.1
2. After some time, I began to notice that the unlocking sensor did not always work. But, as usual, I didn’t attach any importance to it - maybe my hands were dirty or something else.
3. But after I couldn’t log into the client bank using my fingerprint, I got into a solitaire game in my head - Touch ID doesn’t work.

Looking ahead, I would like to note that everything was resolved successfully. But now you’ll find out what actions you had to take to achieve this, let’s go!

It is worth noting that if your iPhone has a non-native Home button (for example, replaced after repair), then Touch ID will not function on it. Never. The fingerprint sensor is “hard-wired” to the system board. One board – one Home button. Also, some sellers immediately sell iPhones with a non-working scanner -.

But we have a different problem - the iPhone stopped recognizing the fingerprint, although nothing happened to it (except for updating iOS). I thought it was a simple system glitch and this is what I did:

And here, it would seem, everything should end. But no, no miracle happened and Touch ID still didn’t work. After this it became clear that the problem was ironclad. And it lies in the cable of the Home button:

1. It may be damaged (moisture, careless assembly or disassembly of the device).
2. It may simply not be inserted (not installed completely).

And it seems that this is not my case. I didn’t get the iPhone wet, and the scanner worked great since the last disassembly... But still, the device had to be disassembled and this is what happened:

• I took apart the iPhone.
• Disabled the Home button cable.
• I looked at it and, as expected, saw nothing - it was in perfect condition.
• I put it back.
• Touch ID is working.

To be honest, the result surprised me a little :)

I don’t know why simply reconnecting the cable helped, but the fact remains that after this operation the button began to process my fingerprints normally.

Although I have one idea why this could happen - in the last iPhone time I fell several times, quite hard. I already thought that it would even come to replacing the screen, but in the end everything worked out. And maybe it was the falls that caused all these problems.