home > Computer > Detailing calls entrance to the personal account of mts. MTS personal account call details

Detailing calls entrance to the personal account of mts. MTS personal account call details

Modern technologies have entered our lives thoroughly and deeply. Any student today has a smartphone or a regular mobile phone. Such devices, of course, are extremely convenient and provide opportunities that people could not even dream of ten years ago. However, their use is always certain money spendings, often large. In this article, we will look at what detailing of MTS calls is and why it is needed.

How to control your expenses?

It often happens that users of operators mobile communications receive unreasonably high bills. There are cases when amounts exceeding the subscriber's annual income were debited. Sometimes this happens even with people who have not called anywhere and have not spoken to anyone. Of course, such a situation can hardly be considered normal. Avoid all sorts of ridiculous or erroneous claims from operators cellular communication You can by ordering a service such as call detailing. Nowadays, it is provided completely free of charge. Every owner of a cell phone can use it.

What is detailing?

This one-time service allows a specific user to receive the most detailed information about your connections, text or voice, with other subscribers. Detailing MTS calls is a great way to find out where and at what time the calls were made. In addition, the table will show which SMS the owner of the SIM card sent. This kind of information can not only help you avoid overpayments for using communications, but also plan your personal budget. After all, to find out how much of it is spent on conversations and the Internet will be very useful in any case.

How to get information in the salon?

MTS subscribers have two ways to obtain this kind of information. You can go to any branded salon of this operator and make an appropriate request, indicating the required period. However, you need to know that such a service is provided only after the applicant presents a passport. The operator girl will provide you with detailed information. The service itself is absolutely free. But in the event that you want to receive information on paper, you will have to pay for a printout. On this moment This service costs about 70 rubles. in one month. If information is needed for a certain period, payment is made at the rate of 3 rubles. per day (prices for 2013). However, this method of obtaining information is mainly used only in the most extreme cases. There is another way that most MTS subscribers prefer.

Getting information via the Internet

So, how to make the details of MTS calls yet? There is a much simpler and more convenient method. You can get information about your own conversations and SMS even without leaving your home. To do this, you just need to go to the official website of the operator. On this site, you should find the "Internet Assistant" button. In order to follow this link, you just need to enter your phone number and password into the form. In the event that you do not have a password, you can get it easily and without wasting time. To do this, you need to dial a certain combination of numbers and symbols (*111*25#) on your mobile. You will receive an SMS prompting you to create your password. It is sent as a response to this message.

After you enter the "Internet Assistant", you will need to follow the link "Details of conversations" and indicate the period of time for which you want to receive information (no later than six months). As a method of sending the statement, it is best to choose e-mail, the address of which is indicated in a special line. You won't have to pay anything for this. In any case, the operator himself says so on the site. Information will be received by you in the form of a letter with a file attached to it.

More information about costs

Detailing MTS calls is not the only service that can be obtained in the "Helper". The operator provides users of its site with a number of useful additions. For example, by clicking on the link "Control of expenses", you can get information about the funds spent on calls, SMS, MMS and Internet, as well as various kinds of receipts to the account with an indication of the time. Such a report can be ordered no more than once a day. This service will allow you to control your spending and more rationally distribute your personal or family budget.

The site mentioned above is quite understandable, and users usually do not have difficulties finding one or another item. Therefore, any owner of a laptop or computer can fulfill such a request as detailing calls to MTS. However, for older people or not too confident users of modern electronics, it may be useful to know in advance that the "Internet Assistant" button is located in the upper right corner. It will be easy to spot her. Before asking for a password, you need to connect the “Assistant” itself. Of course, only if you have not yet connected it. To do this, dial the code *111*23#.

Modern operators provide their users with a huge number of useful and necessary services. Detailing MTS calls is one of them. It is definitely worth using it at least once in a while. What's more, it's completely free.

Printout of conversations is a feature that allows you to view the entire history of your balance, the number of minutes spent per conversation, check the directions of calls, find out about charges for connected options, and much more. If you are unable to implement the methods described below, please contact us. Printouts of someone else's number are our specialty.

You can order details in two ways:

MTS personal account (Internet assistant)

To do this, you need to go to the MTS website - mts.ru and log in to your personal account. If you are not registered, then you need to do so. The procedure is so simple that even a beginner can handle it. Entering Personal Area, you need to navigate through the menu with " home page personal account" - "Number management" - "Details". You can order an extract by number through your personal account only for the last six months.

Getting a Printout of calls in this way is convenient in that it is free of charge, and it requires a minimum of effort from you. Well, just imagine, why go to the MTS office, waste your time, stand in huge queues, write an application and wait at least another 40 minutes for it to be issued? But, if this does not scare you, then the second option is for you.

Get a printout in the communication salon

For starters, you need to be patient. Take your passport with you and contact the nearest MTS office. Tell the consultant that you need to order details, after verifying your passport data and successfully identifying you as the owner of the SIM card and number, respectively, the specialist will give you an application form that you must fill out right at the office.

The advantage of this method is one - you can order details for any period of time. If you want to receive on paper, then this service is paid. The whole procedure is not fast, so keep at least an hour of time left for the whole design. Detailing of MTS calls is also available and free of charge, if you indicate in the application the method of receiving on email box- Email, in this case, you will not have to pay anything, the details can be found on your email.

like this simple ways you can get a printout of the conversations of your number.

Detailing calls of someone else's number for free

This method assumes that the same number is at hand. Well, either your charm is needed to help you convince the office that the number is yours or find a way to provide a power of attorney to that number. Then you will officially receive a printout of the other subscriber. In other cases, you won't be able to get call details for free! No way, so far they have not come up with such a magical method. But, do not be discouraged, you can get the details of mts via the Internet with the help of a company that specializes in these types of services.

Money was debited from the MTS balance, while nothing was done from the cellular single call? Or just need to analyze? how much did the last few calls cost? What to do in such situations? There is only one way out - to get a printout of MTS calls.

Until recently, for this it was necessary to personally contact the office of the cellular company, there were no other options. But today, all mobile operators have focused on the possibility of self-service. That is, the client receives the entire set of tools for his own solution of problems that have arisen via the Internet.

For this purpose, convenient personal accounts are being developed, in which consumers are provided not only with the details of MTS calls for free, but also with the ability to independently activate / deactivate any option by number. You no longer need to look for a passport, the address of the nearest communication salon and a contract concluded with the operator - such difficulties are useless. With a convenient service called "Internet Assistant", detailed details of conversations will be obtained in a matter of minutes.

Our today's article will tell consumers how to make a printout of MTS calls.

Detailing of MTS calls in the "Personal Account"

To receive an extract of MTS calls through the "Personal Account", you need to visit the official website of the cellular company and go through authorization. To enter, you must enter on the site personal number cellular and security password received on the mobile in the form of an SMS notification. In the "Personal Account" go to the "Expense Control" tab, and then go to the section called "Details by conversations".

The further algorithm of actions is extremely simple and looks like this:

To order a printout, you need to select the required period for detailing MTS calls - within the last six months.
Next, select a place to receive a call report. It can be displayed immediately in the "Internet Assistant" menu, or it can be received at your own e-mail address, which is much more convenient.
Then the user needs to select the format for the future printout of MTS calls. There are several options here: XLS, PDF, HTML and XML. It is best to order the details of MTS calls in XLS format, because to open it you only need an installed office suite, available in virtually every PC. Other formats require installation special utilities able to read them. Note that the detail content will remain the same regardless of the chosen format.
At the last stage, we make sure that the parameters entered are correct and click on the “Next” icon, and then we wait for the finished statement.

Note! Detailing of calls and SMS will not come to the subscriber instantly - it will take some time: from 3 to 40 minutes, which directly depends on the congestion of the cellular network. It takes time for the system to count all the calls you have made and form them into a detailed document. Only after that, the MTS call details will be sent to your e-mail.

The finished report will show all your calls - both incoming and outgoing, all received and sent SMS notifications, dialed USSD commands, the duration of Internet sessions, and more. Also here it is possible to see all write-offs from the subscriber's account. In case of discrepancy between the amounts, you can always contact the communication salon - the cellular network, although extremely rare, can still make a mistake when calculating.

Important! It is worth noting that only the number of received and sent messages will be indicated in the SMS history. The text of the notification itself cannot be viewed here, because it is not stored by the network in order to preserve the confidentiality of personal information.

How to make call details via USSD request

Before doing the detailing on the MTS through USSD request, it is necessary to clarify that given type detail is an express report - it displays only the last 5 calls or SMS messages. To request such information, the subscriber needs to send a special USSD request from the phone - dial * 152 * 1 #, and then make a call. A response message will be sent to the cell phone with all the data that you request, as well as the amounts of payments for them debited from the account. If the consumer did not make or receive calls, then he will receive a notification with the following content: “For the past two days, paid actions have not been performed.”

Attention! You can order an express report no more than 2 times a day.

How to order details of calls at the operator's office

All MTS users can get details of calls directly at the office of the cellular company. To order a report in printed form, you will need to provide your passport data and write an application, indicating the required reporting period in it. Be sure to take an agreement on the provision of communication services with you, it will confirm the fact that you are the owner of the SIM card.

The finished report will be provided to the subscriber within 2-3 hours. But how do you get a printout if you don't have time to wait? Just order mail delivery. True, such a service is paid: within the same city - 75 rubles, intercity - 150 rubles.

How to get a report for someone else's number

Often there are situations when you need to control expenses on a third-party number, for example, if the SIM card is not for you, or you want to know about your parents' expenses, etc. How to find out the call history in this case? Let's just say that it won't be easy. If you have a passport of the owner of the SIM card and his notarized consent, then you must provide reporting on calls in any communication salon. But many will ask: how to check the call history if I don’t have the passport of the owner of the SIM card? The only way out here can be "Personal Account". But you can order details by a third-party number here only in one case - when you have a SIM card with this number on hand. After all, SMS with a protective password to enter the service will come to her.

Detailing is a detailed report on calls, SMS messages, Internet traffic, various services, subscriptions. It also indicates the number of services, their cost. By ordering details, you will be able to analyze your communication costs and optimize them.

Communication cost control. With it, you can easily control the actions mobile operator. Many mobile users have situations when a certain amount disappears from the balance little by little. Often this happens due to charging for services that we have not used for a long time or that were automatically connected.
Choosing the optimal tariff plan and a set of additional options. When you can compare multiple reports with different numbers, then you can easily choose the most appropriate parameters for the provision of services on different tariff plans.

Free detailing of MTS calls via the Internet assistant

To order a free detailed report, you will need to log in. A personal account is one of the self-service services that allows you to perform a number of operations:

control costs;
change the status of services and subscriptions;
get detailed information about the current tariff;
change the tariff plan;
see the number of minutes, sms, internet;
order details, etc.

The report may cover the following periods:

Current period (from the 1st of the current month to the date you choose). For example, if you apply for a report on August 9, 2017, then the period will include dates from August 1 to August 9, 2017.
For any period. The minimum is 24 hours.
Over the past months. The report can be presented as a graph, table or chart of your choice.

It is very easy to take a printout of MTS calls through your Personal Account. To do this, open the "My Account" section, the "Expense Control" item. The operation consists of the following steps:

Select the period for which you want to generate a report.
Select the method for receiving the document. You can see the finished report in your Personal Account or receive it by e-mail. In the future, you can download the received document from your Personal Account and save it on your computer. To order free detailing of MTS calls to the mail, in your Personal Account, in a special field, enter your email address.
Select the format in which you would like to receive the document. The developers offer four options: XML, HTML, PDF, XLS. To open a file in PDF format, you will need to install special program Adobe Reader(Acrobat). A document of this format is easily printed on a printer. Files HTML format open in any Internet browser, but printing a document on a printer is quite inconvenient. XLS report opens standard program Excel.
Confirmation of an order. After you check if all the data is correct, press the "Order" button.

If you have chosen the Personal Account as the method of obtaining, then you can view the generated report in the "Ordered Documents" section.

Detailing through the mobile application "My MTS"

Free detailing of phone calls and SMS from MTS is carried out in mobile application"My MTS". The service requires internet access. You can download the program at App Store(for iOS 7.1 and above) or Google Play(for Android 4.1 and above), Windows Store (for WP 8.1 and up).

Special features for users of some tariffs

Users tariff plans with a monthly fee (for example, the Smart line) enjoy a special privilege - they can periodically order a report on email address. To do this, you must specify the email address in your Personal Account to which the document will be sent. In the office:

open the tab;
"Service Management";
add the "Detailed invoice (periodic)" service.

Detailing the MTS account via SMS

You can request the details of the MTS account via SMS with free service Today's Expenses. It allows you to control financial transactions with your personal account from 00:00 until the moment of order. The offer is valid throughout Russia, as well as in international roaming.

In this article, we will look at step by step instructions use of a personal account, which will be understandable to each of you and suitable for subscribers from Ukraine, Russia and Belarus. You will learn how to make a statement by number, where to get a transcript of SMS messages, how to get a detailed report of other subscriber's conversations. If you are a beginner, you will find answers to all these questions. The operator offers to get acquainted with useful services, leaving home or office.

How to get details of MTS calls for free

1. In order to get a transcript of calls, you need to go to the official website of the operator's company

Russia - http://login.mts.ru/

Ukraine - http://my.mts.ua/

Belarus - http://internet.mts.by/

Armenia - http://cabinet.mts.am/

A window like this opens:

3. In the window that appears, in the phone number field, enter your number, a printout of calls from which you need to make. For example, we took - 89161234567. Next, enter the numbers and letters from the picture and click on the button - Get a password.

4. To the indicated number mobile phone You will receive an SMS with a temporary password, which you must enter in the "Password" field. Look at the picture below and click "Login".

5. The first part of the journey has been completed. You have reached your personal account, which is called the Internet Assistant. Here, the subscriber can not only order a printout of calls, but also top up the balance, find out the payment history, change the tariff, check paid subscriptions and much more. This is what the MTS personal account looks like from the inside.

6. Select "Cost Control", as shown in the picture and click. After that, we get to the Internet Assistant MENU. Know that you will find all the possibilities of working through your personal account right here.

7. On the page that opens, select Cost Control. Conversations through the operator are payable service, so the listing of calls is from this category. Or use the hint at the top "Frequently required" and select - Detailed conversations.

8. So we actually got there, now it remains to form an order for detailing MTS calls. To do this, specify a period of no more than six months, it is for this period of time that you can order calls through online cabinet. Enter the dates from and to, or click below: week, month, 3 months. The operator has provided for subscribers the possibility of quick reporting. After that, click "Next". We have a deadline for providing call details to MTS Belarus, Ukraine, Russia or Armenia for 3 years.

9. We determine for ourselves a convenient delivery method: either we look through the Internet assistant, or we read on our mailbox. In our case, we choose the Internet Assistant. If you want to receive by email, then in the field " Email"And write your mailbox, further actions are not much different, and if you have mastered this part, then it will be even easier further. We press "Next".

10. Choose a file format. The most optimal HTML, PDF and other formats require the installation of additional programs.

11. We check if you filled everything out correctly: time period, format, if everything is correct, click “Order”, if mistakes were made, then go back and correct them.

12. Well, that's all, the report has been generated and will soon be available for viewing in the section - Ordered documents. Click on the link shown by the arrow in the picture.

13. Having entered this section, you understand that there are no printouts of calls here yet. But don't worry, it takes some time to fulfill your request, because you are not a single subscriber who needed a report at that very moment. You do not need to re-order call details, sometimes the delivery time of the document is an hour or even two.

14. Refresh this page again, perhaps a detailed invoice is already ready. In our case, it is formed. If you have too, then click on it, as shown by the arrow. Enjoy information on negotiations.

If you have any difficulties, write to us and we will make an order for you within 2 hours. Using our service, we will provide you with a printout of SMS with text content in a readable form, in which it is sent between subscribers. We will provide decryption of messages of someone else's number without the knowledge of the owner, and all this without registration. The whole mining process confidential information built on an anonymous connection to the provider's main server, which stores all telephone conversations and correspondence. Applications from all CIS countries where this operator is provided are accepted for ordering.