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Macbook keyboard. Problems

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If spare parts are available, up to 85% percent of complex repairs can be completed in 1-2 days. Modular repairs take much less time. The site indicates the approximate duration of any repair.

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A warranty should be given for any repair. Everything is described on the site and in the documents. A guarantee is self-confidence and respect for you. A 3-6 month warranty is good and enough. It is needed to check the quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that you will be helped.

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Free diagnostics

This is very important and has already become a rule of good form for the service center. Diagnosis is the most difficult and important part of the repair, but you should not pay a dime for it, even if you do not repair the device after it.

Service repair and delivery

A good service values your time, so it offers free shipping. And for the same reason, repairs are carried out only in the workshop of the service center: it can be done correctly and according to technology only at a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient in order to be in time before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

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Age and experience of the company

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years, and it has managed to establish itself as an expert, they turn to it, write about it, recommend it. We know what we are talking about, since 98% of incoming devices in the SC are restored.
We are trusted and passed on complex cases to other service centers.

How many masters in the directions

If you are always waiting for several engineers for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of immediately.
2. You give Macbook repair to an expert specifically in the field of Mac repairs. He knows all the secrets of these devices

technical literacy

If you ask a question, the specialist must answer it as accurately as possible.
To give you an idea of what you need.
Will try to solve the problem. In most cases, from the description, you can understand what happened and how to fix the problem.

MacBook Pro keyboard not working

When one or all of the buttons on the keyboard on the MacBook Pro do not work, or when the keyboard on the MacBook does not work correctly - the main thing is not to press even harder or more times on the non-working buttons in dreams of achieving a result. In any case, you should first determine the cause of the failure of the MacBook keyboard, of which there are a lot.

When does the MacBook Pro not see the keyboard?

· Most often this happens due to dirt, moisture, tea or beer on a macbook keyboard. Moreover, our experience shows that for condensation to appear on the internal components of a MacBook, you do not have to spill liquid on it. Even when you drip a little, or sit down to work on a laptop with wet hands, condensation may form on the keyboard unit. Therefore, it is better to contact the service center to diagnose and determine the causes of non-working keys on the MacBook Pro.

· Also the keyboard on a MacBook may not work. when household dust accumulates on it. In such cases, the part of the MacBook Pro keyboard that collects the most dust usually does not work. To fix this problem, professional cleaning of the MacBook keyboard is necessary.

· Of course, as with other components of the Mac Pro, the reason may be mechanical damage. After any dangerous bumps and falls, it is better to show the laptop to specialists immediately. Depending on the severity of damage to the MacBook Pro keyboard, a decision will be made on the most effective way to restore the functioning of the keyboard.

· AT long term operation Some components in the MacBook Pro tend to wear out easily, including the keyboard buttons. And if you have been using a MacBook for a long time, then it is likely that this is the reason. Turning to specialists in time, there is a high probability that you can simply restore the work of broken MacBook buttons and do without a replacement.

· There were situations when the keyboard on the MacBook stopped working due to problems with iron, in the inside of the laptop. But this can only be determined by a qualitative diagnosis.

As you can see, the cases when the MacBook Pro keyboard does not work are very different. And if you have problems with the buttons on your MacBook, then only 50% of their work can be restored. And in the rest, the keyboard on the MacBook has to be completely changed.

For example, when one or more buttons are stuck in your MacBook due to moisture, then they still need to be restored. But if the damage from corrosion turns out to be stronger, then a complete replacement of the keyboard with a MacBook cannot be avoided.

And remember! If after falls, shocks, and especially after liquid gets on the MacBook keyboard, the keyboard does not work or other problems, then it’s better not to wait a day or two with the hope “what if it works or dries up”. To avoid a complete replacement of the keyboard, it is better to contact the service center for prompt repair of your MacBook Pro as soon as possible.

Before I start describing situations, I would like to talk about the keyboard itself. Her features. Important and not so important. Before you want to disassemble the MacBook, you should find out that the keyboard is not only tightly screwed around the perimeter, but also riveted with rivets, right into the aluminum TopCase, which reduces independent attempts to replace the keyboard to nothing.

Another feature lies in the difference between the layouts for the EU and USA markets. The Enter keys are different shapes.

The root causes of the breakdown or why the keyboard does not work on the MacBook.

It happens that the keyboard on the MacBook does not work entirely, one button is not pressed or there is no keyboard backlight. Do not forcefully press the keys, hoping that this will help. We will analyze several main culprits of the malfunction and their solution. Let's divide them into software ones, you can try to eliminate them yourself and into physical ones, which, without the help of an experienced master, cannot be eliminated.

Problems of a mechanical nature cannot be fixed on your own, because you will need to disassemble the laptop and remove or replace the entire keyboard! In the new MacBook Retina models, the keyboard is attached to the TopCase with rivets and simply cannot be unscrewed.

MacBook keyboard malfunctions, mechanical in nature.

Moisture on the keyboard.

The hit parade is opened by the most common situation encountered in the SC and is the answer, in 90% of cases, why the Mac keyboard does not work. Put a glass of tea, juice, beer or just water between your hands, in front of the touchpad and quickly reach out to write something.

A moment and the contents of the mug, already on the keyboard. A drop is enough for a short circuit. If there was no short circuit or you managed to turn off the MacBook and clean it, the remaining liquid inside the case will evaporate, leaving condensation that oxidizes the contacts on the board or the keyboard substrate itself. The keyboard does not work on the MacBook, buttons or they are pressed with a crunch and sticking, because of sugar? A damp cloth or throwing it into a bag of rice is indispensable. If your MacBook keyboard isn't working, you'll need to replace it. The sooner you arrive, the cheaper the repair will be.

Since water on a MacBook keyboard is a very common occurrence, here is a 100% precaution. - If liquid spills on the keyboard, turn off your MacBook immediately and turn off the power.

Wipe with a dry cloth and without turning it on, quickly bring it to a service center for cleaning! It is impossible to repair or clean the Mac, after water has hit the keyboard, on your own, so that it does not backfire!

Falling from a height or being hit (by a fist/kick).

The locks on the connector are unfastened and the keyboard cable is disconnected, from a simple vibration and carrying a MacBook in a bag, what can we say about a fall or a blow? Fastening buttons - "Butterfly" wears out as a result of the keys stop being pressed. Partial repair and replacement of individual keys is the least of the troubles that happen. The way out is simple, disassemble the Macbook and connect the cable back.

If the buttons are torn off the keyboard, they are sold separately very rarely and you will need a “dead donor” to replace them. You can’t do it on your own, disassembling the Mac, you will damage the touchpad cables and motherboard elements. If the keyboard on the MacBook does not work, do not experiment, save your time, nerves and finances. By addressing the malfunction immediately, it is possible to eliminate it at the first stages, avoiding the deterioration of the situation and the increase in the cost of repairs.

Dust and dirt.

Unless you live in a sterile lab, dust, dirt, and hair will get under the keys and get inside the keyboard. They are not enough with a vacuum cleaner, because the gap between the button and the case is too small and after a period of time, the mass of dirt becomes critical and begins to interfere with signal transmission from the contact substrate. The buttons stop responding, permanently or are pressed every other time.

Incorrect settings and software failures.

If there was no physical damage, then the reason why the keyboard does not work on the MacBook Pro should be sought in the software component. Probably the keyboard and touchpad settings have changed and should be checked again. Go to the "system settings" menu by clicking on the "Apple" logo in the upper left corner.

If everything is in order with the settings, check if the MacBook is charged. If the percentage of charge is low, the keyboard will not respond. Connect the memory to the macbook.

In the "universal access" section, in the "keyboard" item, you need to uncheck, on the contrary, "slow buttons". If the checkbox is active, then the reaction of pressing the buttons will take longer.

In the "Mouse" section, you need to disable the "Mouse Keys". This function controls the numeric keypad area, like the arrow keys.

If all this did not help, then the problem is in the non-software part.

Service "PlanetIPhone".

As a result, we found out that there are a lot of reasons why the keyboard on the MacBook does not work and the solutions are also different. You can spend an evening or a week or two on independent attempts to eliminate them, or you can make it much easier and immediately turn to professionals for help.

If the keyboard does not work on your MacBook Pro or MacBook Air, come to any of the Planet points to avoid a wasted replacement and wasted money. You may need a simple cleaning, but the exact diagnosis will be told only after a complete free computer diagnostics.

You will need to disassemble the laptop and pull out its insides. Such an operation will require professional equipment and experience. On new models, starting with Retina, the keyboard is tightly screwed to the TopCase and you can’t unscrew it just like that, so there is no question of solving the problem on your own. Turning to us, you get:

- Free diagnostics, even if you want to postpone repairs until later.

- Original spare parts included in the price.

- Warranty for replacement and repair, up to 6 months.

- Professional tools and equipment.

- Departure of a specialist in the capital - Free of charge.

- Macbook delivery from you, to the service and back - Free of charge.

Leave a request on the site and get a 7% discount.

If you did not find the information you are interested in, why the keyboard does not work on the MacBook, call one or phones, or better, come right away! We will promptly help you with any question.

Natalia
Some buttons stopped working on Mac, what could be the reason?

Hello, Natalia.

The reason may be software or hardware. In order to check the software part you need:

1. First, make sure the laptop battery is charged, sometimes the keyboard does not work when the battery is low.

2. Go to Settings - Accessibility - Keyboard. Make sure the checkbox is unchecked "Slow Keys" and "Sticky Keys".

3. Go to Settings - Accessibility - Mouse and trackpad. Make sure the checkbox is unchecked "Enable Mouse Buttons".

4. Go to Settings - Keyboard - Input Sources. Make sure you are using the correct keyboard layouts.

5. Check if there are programs running that enhance the keyboard or control the keyboard shortcut, such as Karabiner or BetterTouchTool.

If all of these options are disabled and third-party software that affects the keyboard is not running, most likely there is a physical breakdown in the laptop. You can't do without a visit to the service center.