Will help with choosing and placing an order. The ideal order form for an online store

To select the required assortment, use our catalog by selecting the section you are interested in, and then the subsection. For getting detailed information about the product, click on the item you are interested in, and in the window that opens you can view the product description, price, and also view the image.

Attention! The price of the product may differ from that indicated on the website. Check with our operators for the final price.

For your convenience and the right choice, we have provided the ability to compare similar products.

If you know the article, name or key parameter of the product, you can use the quick search bar. To do this, you need to enter a key parameter/article/name in the Search line, and as a result of the request, a list of products from our catalog that correspond to these parameters will be generated.

How to place an order using email?

You can send us a request with your wishes to the email address , and our operators will contact you. For prompt processing of your order, please provide a contact phone number.

How to place an order by phone?

Contact us by phone numbers listed on the page, and our managers will help you select the required product and place an order.

Our work schedule: Monday-Thursday from 8-00 to 19-00, Friday from 8-00 to 17-00 (Moscow time). Saturday-Sunday are days off.

How to place an order on the website?

You can place an order on our website at any time convenient for you.

When placing your order, use the following tips:

1. To process your completed order faster, we recommend registering. To do this, use the “Registration” button at the top of the page. After registering on our website, you will have access to information about your orders in your “Personal Account”.

2. To select the product you are interested in, use the quick search bar or catalog.

3. Having found the required product, indicate the quantity by putting the required number in the appropriate box.

4. The product will be automatically added to your cart after clicking the "Buy" button. At the same time, you can continue shopping in the online store.

5. To remove an item from your cart or change the quantity of a selected item, you can go to your cart at any time and make the necessary adjustments:

Change the quantity in the "Order" column, then click the "Save" button at the bottom of the page.

Add other products to your order from .

If necessary, leave a comment in the “Order Mark” line.

6. Click the “Checkout” button once all the required items are in your cart.

7. To place an order and send it for processing, you must log in to the system using your username and password.

8. If you have not previously registered on the site, after placing an order, click the “Registration” button at the top of the page. Once registration is complete, you will be able to continue placing your order.

9. Placing an order consists of 4 steps:

- Delivery address.

– Payment and details.

If you imagine entity– provide the details for invoicing. In this case, TIN and KPP are mandatory fields to fill out.

If you are an individual and do not represent a company, in the “Payer” field, be sure to select the line “Enter new individual»

– your wishes for the order.

At this step, you can provide information that will help our operators quickly process your order.

– Sending the order.

At this stage, you need to check all the order parameters again: name, cost, delivery address, payment parameters. If you find an error in your order, before clicking the “Submit Order” button, you can change certain parameters by clicking the appropriate button. For example, if you need to remove one or more product items from your order, click on the “Products” button and go to the cart for editing. After making changes, click “Save”. Next, you need to repeat the previous steps of placing an order.

10. Attention! After clicking the “Submit Order” button, your order will be sent to our managers and for further changes you will need to contact us .

11. If problems arise with the site (impossible to log in, shopping cart does not work, etc.), please contact us by phone: 8-800-700-63-73 or by email

Product selection

You can find a product on the M.Video website in several ways: the search box on the right top corner, menu, catalog, comparison of several products, selection of goods according to parameters.

If you need help choosing products, read ours.

Method 1. Search the site

The search box is in the upper right corner. Enter the product name in the field or use the advanced search functions. In this case, already when you enter the first word, you will see hints.

Method 2. Filters

To narrow down your results, use filters, and to find required product faster - sorting.

· by manufacturer;

· by price;

· by shares.

Method 3. Product catalog

In the online store catalog, products are divided into categories. In each category, you can sort equipment by price and/or manufacturer, indicating the price range and/or list of manufacturers that interest you. To see product categories, select the desired section in the catalog line directly under the M.Video logo.

Method 4. Selection by parameters

Selection by parameters allows you to limit the list of products to only those that meet the characteristics you specify.

Method 5. Compare products

To compare several products, check each of them in the "Compare" box and click the "Compare" button - you will see a table showing the differences and similarities in characteristics between the selected products. You can add no more than 5 products to the table.

Placing an order

Step 1

You must select the city in which you are located or want to make a purchase.

Step 2

Go to the product page and click on the “Add to Cart” button or on the shopping cart icon if you are making a purchase from the product selection page. You can then continue shopping or proceed to checkout. The absence of a button means that the product is not on sale or can only be purchased at a retail store.

Step 3

While the order is not completed, you can change the number of items in the cart, add certificates of additional service and/or coupons for installation, connection of equipment, delete individual products - the cost will be recalculated automatically. At the end, check the data and, if everything is correct, click the “Place an order” button.

Step 4

If you register, your personal data and other information specified previously will be automatically added to your next order: delivery address, favorite store, etc.

Registered users can:

· track order status;

· receive special offers and invitations to private sales;

· accumulate and write off Bonus rubles;

· apply for a loan online;

· save order history.

· add a product to your favorites.

Step 5

Enter your Bonus Card number and we will award Bonus Rubles for your purchase.

Don't forget to check if your card is registered.

Select the method of receiving the order and the type of payment.

Step 6

If your order contains multiple items, their shipping methods may not be the same.

In this case, you need to place orders sequentially.

Step 7

Check the data and click on the “Finish registration” button.

Done: your order has been created!

After the purchase, you will receive an SMS to the phone number specified in your personal account. Please check that your phone number is correct before making a purchase. Please note: it is not possible to resend the document.

Step 8

How to do it?

Log in to your personal account. The rating is available in the block with the latest orders, on the “Order History” page or on the details page of a specific order. Just click on the “Rate your order” link in the desired line.

In the form that opens, select the number of stars, leave a comment if desired, and click the “Submit Rating” button. Thank you!

This instruction was created to help you when placing an order. We will analyze the entire order path using the example of the “Instagram: Russian-speaking subscribers” service. In order to place an order correctly, you must:

Robokassa- select a payment method via this system and make the transaction according to the selected option

Yandex.Checkout - select which account you want to pay from and click the "Pay" button. Then proceed according to the selected option.

PayPal- log in using the details from your personal account and make payment as required by the selected service

Paymaster- here, as well as in the Robokassa system, you should select the required service and make payment in accordance with the selected option

Alternative payment methods - here are several more options with which you can pay for the service if none of the previous ones suits you

10. Only after you pay for the order and to your the mail will come message about changing the order status to “Paid”, site managers will accept it for work.

We hope that this instruction will help you place an order on the site! Happy shopping!

Best regards, technical support!

Or wanting to slightly change an existing electronic trading platform, pay attention to all important details. In particular, you should carefully consider how your cart page will be designed. The fact is that this element helps to form a pleasant impression of your resource. And there are many nuances that should be taken into account. Be patient and study the topic carefully to optimize your shopping cart.

How to properly complete the checkout page

Let's look at what must be on the product order page to make it convenient for the user make a purchase :

• product photo. When there is an image, it is easier for a person to check their purchases, because buyers first of all pay attention to the photo. Make sure that the photo is large and clearly shows the chosen position;
• clickable product name. Sometimes, after adding an item to the cart, the user wants to once again review its characteristics and once again make sure that his choice is correct. It is much more convenient to click on the name of the product in the cart than to return to the previous page or search for the product in the catalog again;
• displaying the number of items available in stock. For example, if a person wants to buy 20 notebooks, but there are only 15 in stock, he should find out about this immediately, and not after a while when a manager contacts him and tells him the bad news;

• displaying the ordered number of product units, price per unit and total cost. This is important information that must be on the order page;
• list of payment methods. It is better if the client of your online store immediately sees the available payment services, and does not realize that he does not find a suitable option when he already starts filling out the order form;
• product availability mark. It should be both in the catalog and on the ordering page, so that there are no unpleasant surprises later;
• management tools. Place buttons that allow you to quickly and easily remove an item from your cart or add it to your wishlist. Situations often occur when the user has selected a product, but for some reason changes his mind about purchasing it. He should be able to quickly refuse the purchase;
• button to restore items to cart. It will come in handy when a position was deleted accidentally. Give the buyer the opportunity to reconsider whether they really want to remove a particular product;
• button to return to the catalog to continue shopping. It should be large enough so that you don’t have to look for it for a long time. Place this control in a visible place;
• display of bonus accruals and discounts. This will allow the client to fully evaluate their own capabilities and once again be convinced of the benefits of cooperation with a specific online store.

We have listed the items that must be included in the online store cart. But besides these, there are several more important points that require attention:

• color scheme, design. The cart page should correspond to the main idea and color scheme used in the website design. This will eliminate doubts about using the right resource;
• filling an empty cart. You can place some kind of comic with meaning here, thus encouraging the user to go to the catalog and make a purchase, additionally place a link to the product page;
• indication available ways delivery so that a person understands whether among the proposals there is an option that interests him;
• Contact details to contact the online store manager in case you have any questions.

Place all elements correctly and rationally, avoiding the effect of cluttering the page. There is no need to post information here that is this moment not relevant. It will only unnecessarily fill the space and make it difficult to find the option you are interested in.

It is important to understand that a high-quality and professionally designed order page is another proof for the buyer in favor of choosing an online store. If he has to face any difficulties during the purchasing process, a negative opinion about the seller and the quality of service will begin to form. Therefore, most likely, next time the person will contact another company.

What increases order page conversion

Conversion is an indicator that determines the ratio of the total number of users who visited a particular site to the number of people who made a purchase on it. In general, following all of the above recommendations already helps to increase sales volumes, as well as the number of customers who repeatedly use your online store.

But there are a few more points you should pay attention to:

• Place information and controls correctly and consistently - in an order that allows you to quickly complete your purchase. A person does not have to search for the data of interest for a long time or perform unnecessary actions, wasting valuable time;
• make it possible to make a purchase in one click. Auto-filling the fields of the application form will help with this. Of course, for such purposes it is necessary to have information about the person. Invite him to register on the site and make purchases faster. But under no circumstances make registration a prerequisite for continuing to place an order. If a person does not want to register now, give him the opportunity to fill out the fields manually and then think about registering;
• highlight the buttons for placing an order and continuing shopping different colors to focus attention on them and avoid mistakes;
• send a copy of the completed order to customers at email to make it easier and more convenient for a person to monitor the execution of an order;
• provide a display of the total cost of the full order - the figure that a person will ultimately have to pay for all items in the selected quantity.

And at the bottom, place buttons with offers to link your accounts to in social networks and messengers through which customers will receive information about new products, discounts, promotions and other useful information.

Designing a thank you page for your order

After the client has made a purchase in the online store, he will be pleased to see your gratitude for the trust shown. The “Thank you for your order” page will help with this. Design it in such a way as to leave maximum pleasant emotions, include the following elements:

• a text expressing gratitude for the order;
• notification of order acceptance. For example: “Your application will be processed automatically. If you have any questions, our managers will contact you";
• a brief description of further actions. For example: “You made a purchase in the amount of $35, order number No. 3256822, using it you can track the progress of the application”;
• Contact details. They can be presented like this: “If you have questions about your order or further cooperation with our company, call us by phone... or send us an email...”;
• and once again offer to subscribe to the newsletter on social networks by adding the appropriate buttons. If the user liked the level of service, he will definitely subscribe and follow your site.

Now your online store will become more convenient for users, and the number of customers will increase.

Examples of the best checkout pages

To understand what a high-quality online store cart should look like, consider examples of checkout pages that are considered the best, according to thematic ratings. These are proposals from the following organizations:

• Reference;
• Wikimart;
• Ozone;
• Yulmart;
• Technosila;
• Messenger;
• El Dorado.

Everything here is clear, convenient, and concise. There are no unnecessary elements that would distract attention or prevent you from quickly making a purchase or performing other actions of interest. Please note that most of the conditions that we listed above are met here. Of course, some points are missed, but that's how it was intended. Otherwise, the page can be overloaded. It is clear that the development was carried out by specialists.

Of course, you can develop your own resource basket yourself. For example, it is convenient to create a checkout page on Opencart. This is a special module designed to quickly solve the problem. It allows you to do the following:

• design management: selection of background, color, font type;
• activating and disabling checkout steps;
• disabling unnecessary fields;
• connecting Google Tracking tracking code;
• additional options for users.

The checkout page on Woocommerce will also be quite convenient - free plugin to create functional online stores. And if we look at the statistics, we can note that about 48% of online stores around the world have been created and successfully operate on this platform.

Remember that the quality and ease of use of the basket is the key Have a good mood your customers, effective method increasing website conversion. Entrust the development of your order page to professionals.

Remember

The shopping cart or checkout page has a significant impact on the user’s opinion about a particular online store. Therefore, when developing it, you need to ensure that the page is convenient and as informative as possible. Be sure to include important controls, arrange them in an intuitive sequence, and don't overload the page unnecessary information. Don't forget to thank users for their orders.