Yandex mts help phone. How to contact the mts operator directly

Every self-respecting and customer-respecting company has its own round-the-clock help center. Of course, MTS is no exception. Each subscriber of this operator can contact a customer support specialist free of charge at any time. By calling the help center you can get an answer to almost any question. The problem is that many simply do not know how to call the MTS operator. There are several numbers that allow you to contact a support specialist. All of them are free and available around the clock.
You can call the MTS operator using one of the following numbers:

• 0890
• 8 800 250 08 90
• +7 495 766 01 66 - number for communication with the MTS operator in international roaming;
• 8 800 250 09 90 - support service number for corporate clients;
• 0 800 400 000 - (free call from any numbers) or 111 (only within the MTS network) - MTS Ukraine contact center;
• +375 17 237 98 98 - MTS Belarus operator number.

As you can see, the MTS support service provides quite a large number of numbers. Before calling the MTS operator, we recommend that you read this article in full. The fact is that when you call any of the above methods, you will not hear the answer of a specialist. Initially, you will be taken to the automatic voice menu, then you need to enter a certain combination of numbers, and only after that you can ask your question. It is worth noting that it often takes a long time to get a response from a specialist. We will tell you how to contact the operator faster, as well as consider alternative ways to contact the support service.

How to call the operator MTS Russia

MTS provides its services in several countries, for example, in Belarus and Ukraine, but the largest number clients is located in Russia. That is why Russians most often think about how to call an operator on MTS. If you purchased an MTS SIM card in any region of Russia, then the numbers below will help you get advice from a specialist help center MTS. Unfortunately, there is no single number that will allow you to contact the operator for free from any number and anywhere in the world. Therefore, you need to know all the help center numbers and their purpose.
Before contacting the operator, you should try to solve the problem yourself, of course, if possible. For example, if you need to know, you can read our separate review. Also on our site there are many other useful articles that will help you avoid the need to waste time waiting for an operator's response. Also, do not forget that the number can be managed through Personal Area, by the way, we will return to this issue, but for now let's move on to the main topic of the article.

MTS Russia operator numbers:

• 0890 - only for calls from MTS Russia numbers;
• 8 800 250 08 90 - multi-channel federal number (you can call from the numbers of any operators and home phone);
• +7 495 766 01 66 - number for communication with the MTS operator in international roaming.

That is, if you are calling from an MTS number, then you can use short number 0890 , if you need to contact a specialist from a city or other mobile operator, then the number must be appropriate (see number above). If you are abroad, then you need to call +7 495 766 01 66 , the only way you can communicate with a help center specialist and not pay for the call.

It is worth noting that despite the difference in numbers, they all allow you to get through to a single voice menu, that is, direct connection with a specialist will not happen immediately. To hear the voice of a living person, you will have to listen to an autoinformer who will tell you which numbers you need to press to contact the operator. In addition, you will have to spend time waiting for the consultant's response. That is why we recommend that before calling the MTS operator, try to solve the problem yourself. If you cannot do without the help of a specialist, then use the instructions below to at least reduce the waiting time for a response.

To contact the MTS operator, follow these steps:

1. Call 0890 , 8 800 250 08 90 or +7 495 766 01 66 (when and which number should be used is indicated above);
2. After you hear the voice of the autoinformer, press the number 1, then - 0;
3. Choose whether you want to evaluate the quality of the operator's work by clicking on the corresponding number;
4. Wait for the operator's response. You will be informed of the approximate waiting time.

If the operator does not answer for a long time, you can try to call back later, or use alternative methods of contacting contact center. Information about current alternative methods is given at the end of the article.

MTS operator number in Belarus and Ukraine

Mobile operator MTS has a huge customer base. MTS has subscribers not only in Russia, but also in other countries, for example, there are enough of them in Belarus and Ukraine, therefore, you should tell how to call the MTS operator in these countries.

Operator numbers MTS Belarus:

• 0880 - free number for communication with the operator while in the MTS network;
• +375 17 237 98 98 - a free number that allows you to call the help center from any number, including from a landline phone.

By calling the indicated numbers, you can manage services, find out the balance and, of course, get expert advice. Operator response time depends on network congestion.

MTS Ukraine operator numbers:

• 111 - short number for calls from MTS numbers;
• 0 800 400 000 - number for communication with the operator from any phone;
• +38 050 508 11 11 - number of the help center in roaming abroad;
• 555 - number for quick connection with the operator (cost - 0.47 UAH per call).

As you can see, MTS Ukraine subscribers have the opportunity not to waste time waiting for the operator's response, but to get advice right away, however, the service is paid. Some time ago, something similar operated in Russia. There was no separate number, however, informing the subscriber of the waiting time, the autoinformer offered to get advice out of turn for a fee.

Alternative ways to contact the operator

We told how to call the MTS operator. Now you know all the current numbers for today. It would seem that this can be completed, but there is some problem - waiting for a specialist's answer. Unfortunately, it is far from always possible to quickly get through to the MTS operator. Sometimes the wait is longer than 10 minutes. Not everyone has the patience to wait that long. If you do not want to wait, then try to solve the problem using one of the methods below. In addition, you can always solve the problem yourself through the MTS personal account.

You can contact the MTS operator in one of the following ways:

1. Use the My MTS application to ask a question to a help center specialist in chat mode;
2. Ask your question on e-mail [email protected] You can ask to answer your mail or call back;
3. Use the callback service. The service is not connected or managed in any way. Usually, an autoinformer offers to use it when all the specialists are busy.

The most attractive is the first method, which involves the use of the My MTS application. You can communicate with the consultant through this application absolutely free.

Need to contact an MTS support specialist? In this section you will find contact details mobile operator for subscribers of all service regions.

A single free number of the MTS subscriber support service:

Call MTS for free from any mobile and landline phone in Russia. 0890 - for free calls from MTS.

8800 250 0890 /

How to call the MTS hotline?

To contact directly MTS support service operator, call toll-free number 8800 250 0890 from any mobile phone in Russia (Megafon, Beeline, Tele2, Yota and virtual operators), stay on the line and listen to the end of the automatic message voice system. You will be transferred to the first available hotline employee mobile operator.

Please note that during peak hours, when MTS help desk a significant number of subscribers are dialed at the same time, there may be delays with the operator's response. For your convenience, the system will announce the approximate waiting time for an employee's response.

For free calls to the MTS help desk, you can use either the operator’s service intranet number - 0890 (calls to which are completely free from mobiles within the coverage area of ​​the MTS network) or a single free number 8800 250 0890, which you can call without a doubt from any landline or mobile phone of another operator. At the same time, the call will be free for you, even with mobile phones operators - Megafon, Beeline or Tele2. Calls are free from all regions, including the largest cities: Moscow, St. Petersburg, Novosibirsk, Yekaterinburg, Nizhny Novgorod, Samara, Omsk, Kazan, Chelyabinsk, Rostov-on-Don, Ufa, Volgograd, Perm, Krasnoyarsk, Voronezh, Saratov and Krasnodar .

Other MTS help desk numbers

The MTS group of companies combines not only a mobile operator, but also a financial institution and an Internet provider and offers its customers an additional federal number for contacting help desk employees and technical support all departments. Use the phone number below if you are a client of one or more divisions of the MTS group of companies.

Calls to the unified help desk number 88002508250 are not paid by subscribers of any Russian operator communications (including MTS, Rostelecom, Megafon, Beeline and Tele2). For calls from MTS, use the short hotline number 0890 (free of charge).

Number for calls to MTS from abroad

When outside Russian Federation, the above phone numbers will not work, because. they are intended for calls from numbers registered in Russia. Use the phone number below to call MTS from roaming or from a phone registered in another state.

+7 495 766 0166

When you are in international and national MTS roaming, calls to the number +7 495 766 0166 are not paid. If you call the MTS contact center from the phone of another telecom operator (both mobile and fixed), payment will be made in accordance with the tariffs for international communication. We recommend that you clarify in advance how much a minute of conversation will cost, especially if you are calling from a hotel phone.

Technical support specialists work for customers in all popular social networks and answer questions by e-mail. Additional information you will find in the main section.

Geography of MTS work

The contact center of Mobile TeleSystems OJSC and the technical support service for subscribers work for the operator's clients in the following regions of Russia:

Moscow and St. Petersburg, Republic of Adygea (Maikop), Altai Territory (Barnaul), Amur Region (Blagoveshchensk), Arkhangelsk Region (Arkhangelsk), Astrakhan Region (Astrakhan), Belgorod Region (Belgorod), Bryansk Region (Bryansk), Republic of Buryatia (Ulan-Ude) , Vladimir region (Vladimir), Volgograd region (Volgograd), Vologodskaya Oblast(Vologda and Cherepovets), Voronezh Region (Voronezh), Republic of Dagestan (Makhachkala), Jewish Autonomous Region (Birobidzhan), Trans-Baikal Territory (Chita), Ivanovo Region (Ivanovo), Republic of Ingushetia (Magas), Irkutsk Region (Irkutsk), Kabardino- Balkar Republic (Nalchik), Kaliningrad region(Kaliningrad), Republic of Kalmykia (Elista), Kaluga Region (Kaluga), Kamchatka Territory (Petropavlovsk-Kamchatsky), Karachay-Cherkess Republic (Cherkessk), Republic of Karelia (Petrozavodsk), Kemerovo Region (Kemerovo), Kirov Region (Kirov), Komi Republic (Syktyvkar), Kostroma Region (Kostroma), Krasnodar Territory (Krasnodar, Sochi, Novorossiysk, Anapa), Krasnoyarsk region(Krasnoyarsk), Kurgan region (Kurgan), Kursk region (Kursk), Leningrad region (Vyborg, Luga), Lipetsk region (Lipetsk), Magadan region (Magadan), Republic of Mari El (Yoshkar-Ola), Republic of Mordovia (Saransk) , Moscow region (Odintsovo, Sergiev Posad, Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Shchelkovo), Murmansk region (Murmansk), Nenets Autonomous District (Naryan-Mar), Nizhny Novgorod region (Nizhny Novgorod), Novgorod region (Veliky Novgorod), Novosibirsk region (Novosibirsk), Omsk Region (Omsk), Orenburg Region (Orenburg), Orel Region (Orel), Penza Region (Penza), Perm Territory (Perm), Primorsky Territory (Vladivostok), Pskov Region (Pskov), Republic of Altai (Gorno -Altaisk), Republic of Bashkortostan (Ufa), Rostov region (Rostov-on-Don), Ryazan region (Ryazan), Samara region (Samara), Saratov region (Saratov), ​​Sakhalin region (Yuzhno-Sakhalinsk), Sverdlovsk region(Yekaterinburg), the Republic of North Ossetia-Alania (Vladikavkaz), the Smolensk Region (Smolensk), the Stavropol Territory (Stavropol), the Tambov Region (Tambov), the Republic of Tatarstan (Kazan), the Tver Region (Tver), Tomsk region(Tomsk, former "Tomskaya cellular”), Tula Region (Tula), Tyva Republic (Kyzyl), Tyumen Region (Tyumen), Udmurt Republic (Izhevsk), Ulyanovsk Region (Ulyanovsk), Khabarovsk Territory (Khabarovsk), Republic of Khakassia (Abakan), Khanty-Mansi Autonomous Okrug — Yugra (Khanty-Mansiysk), Chelyabinsk region (Chelyabinsk), Chechen Republic (Grozny), Chuvash Republic (Cheboksary), Chukotka Autonomous Okrug (Anadyr), Republic of Sakha (Yakutsk), Yamalo-Nenets Autonomous Okrug (Salekhard) and Yaroslavl Oblast (Yaroslavl) .

Please note that communication with the MTS Help Desk Hotline is recorded. This is necessary solely in order to improve the convenience of the company's customers. If such a need arises, the service quality control service will be able to listen to the conversation and assess the competence and courtesy of the operator's hotline employee.

All phone numbers listed in this section are as of March 2020. Additional information can be found on the official website of the telecommunications operator www.mts.ru. In addition to the clients of the MTS operator, A-Mobile and Allo subscribers are supported.

The material reveals instructions in detail, reading which will allow you to find out how to contact the MTS operator from a mobile phone directly or using a fixed (city) communication device for free.

Communication options for legal entities working under a contract and individuals at simple rates with monthly subscription fee and without it.

How to contact the MTS operator directly

You can call MTS from a mobile or landline phone around the clock. works for all subscribers, both within the Russian Federation and when contacting from another country, while in international roaming.

Phones for quick connection with the operator:

How to call MTS from a mobile

In the presence of a valid SIM card, the client can use the internal short number 0890 (individuals) and 0990 (business), which is not charged and is free.

The number of calls to the call center is not limited, you can use this resource unlimited quantity times to solve the difficulties that have arisen in the operation of mobile communications.

Instruction:

• In dialing mode, enter 0 8 9 0 and press the Call button.
• Wait for connection automatic system and press the number "1" or any other, in accordance with the subject of the appeal (this reduces the time for the operator to respond).
• Next, press "0" - the system will put you in standby mode for a connection with a customer support specialist.

The average response time is 2-3 minutes, you can check with an employee of the Mobile Telesystems company for details about MTS tariffs, additional packages or options, as well as ask a question about setting up your phone.

Useful information: during the summer and official public holidays, the call center is busy, as a result of which it is impossible to get through with a minimum investment of time. In such cases, it is recommended to use social networks or chat consultant for feedback on the site.

How to call in international roaming

To call an MTS operator with a territorial location abroad and active roaming on the subscriber's phone, you must follow next instruction for feedback:

• Dial single number in international format: +74957660166.
• Wait for the employee to connect to the dialogue and ask him the right questions.

Please note that all calls outside Russia to the MTS number are not charged and are free of charge - this condition applies to corporate and private customers with any tariff plans.

Contacting support from another operator

The advantages of MTS can be called a wide geography of physical presence in the form of communication salons, as well as the main thing - a high-quality and professional support service that will always help the user.

If there is no coverage, SIM blocking or any other reason, you can use the number of another mobile operator and call free number 88002500890.

Note: MTS does not withdraw money when calling from other numbers, but does not guarantee that the company providing services to this subscriber does not charge the call.

Instructions for calls from other networks are identical to the standard scheme:

• First you need to select any of the items offered by the automatic responder.
• Then press the number "0" to connect with the MTS directly.

Private clients

Everything for individuals, both with a monthly fee and without it, is guaranteed to receive as a basic service - the constant assistance of the operator.

The main condition is the current SIM card without blocking and having access to mobile network to make a call.

How to call MTS from a mobile directly:

• Dial 0890 and click on the "Call" button.
• Now you do not need to wait for listening to all the options, you can immediately press the number "1", then "0".
• The connection will occur automatically after 1-30 minutes. Typically, the average consultant response time is 3 minutes.

For corporate clients

Mobile Telesystems pays great attention to its business partners, organizations and other legal organizations that interact on the basis of contractual relations (contract).

All business clients have a privileged status and are always served by a premium call center with maximum responsiveness and minimum waiting for a response from a live operator.

How to call MTS directly from a corporate tariff:

• Dial with mobile device multichannel number 88002500990.
• After greeting and listening to special offers, a connection with the consultant will take place.

Important: business clients can contact hotline only within the Russian Federation. In roaming, the subscriber's personal account will be available.

One-Stop Solution

In all situations, the user of the company's services can independently resolve most issues using a remote service called MTS personal account.

It is also recommended to download mobile version office, which is positioned by the operator as a separate development - My MTS. Unique in functionality software package will help to remotely control all expenses and make fine tuning tariff plan with your own hands.

Site instructions:

• Open at lk.mts.ru or login.mts.ru.
• Enter the number and password from account(if necessary, it can be restored).
• Start using. Here, on the right, a button will be displayed to start a dialogue in online chat mode.

Application instructions:

• The first step is to search for and download the official distribution kit (it is recommended to download only from the MTS catalog in accordance with operating system mobile phone).
• Install and open the program.
• The first launch requires authorization through a username and password.

The above methods will help you contact the MTS operator most quickly. Always try to predict the situation in order to avoid cost overruns or other issues that cannot be resolved without visiting a salon or a communications representative.

If the subscriber has problems with voice communication, he needs to contact the MTS help desk. Calls here are absolutely free, and specialists are able to solve almost any problem. The help desk is contacted not only in case of problems, but also for many other issues.

MTS Help Desk

0890 or 8-800-250-0890

For example, here you can get a full consultation on tariff plans and options, learn about new MTS offers, order Internet connection settings, activate or deactivate any communication services, check the remaining minutes. In order not to remember MTS technical support numbers, it is better to write them down in your phone book.

On our website you will also find detailed overview, which discusses important MTS numbers and commands for effective management of your number directly from your phone.

In this review, we will look at:

• How to call the MTS help desk from MTS phones;
• How to call the MTS help desk from city phones;
• How to call the MTS help desk from other mobile numbers;
• How to contact the MTS help desk when roaming.

Also, the review will indicate all the numbers by which you can reach the MTS service department.

The MTS technical support phone can be seen on the package with the SIM card. It is also indicated on the pages of the contract for the provision of communication services. If the documents are not saved, then write to phone book main MTS reference number - 0890. This number works in all Russian regions.

In order to reach the MTS support consultant, you should get through the voice menu. It is possible that in this menu you will be able to find useful information on your questions. If not, then wait until the system tells you how to contact the operator.

Calls to the MTS help desk from a mobile phone are free even when the subscriber is in intranet roaming across Russia. If you have any problems while roaming, feel free to call the help desk at 0890.

How to connect to the MTS help desk from a mobile

MTS support phone number is 0890. You can also use the number 8-800-250-0890. This is an analogue of the short number 0890, calls to it are not charged. But in intra-network roaming, it is best to call a short number in order to avoid call charges.

By the way, if you are on the territory of Belarus or Ukraine, and the phone is registered in the MTS-Belarus or MTS-Ukraine networks, then you can safely call to get help to 0890 - the call will be free. If you are in international or national roaming, then to get help you need call +7-495-766-0166.

Calling the MTS help desk from other mobile operators

How to call the MTS operator's help desk from mobile phones of other operators? In this case, you need dial 8-800-250-0890, since the short number 0890 is available exclusively from MTS numbers. Using the same "long" number, you can reach the help desk from any city phones.