"Error communicating with the kernel" antivirus nod32. What to do? Fixing kernel communication error in ESET NOD32 What does kernel communication error mean
Question: Error while communicating with the kernel - Eset Smart Security
It was a normal day ... I turn on the computer, it turns on for about 10 minutes. I decided to reboot - it started right away.
Then my antivirus (Nod 32) began to give an error: "Error communicating with the kernel." There was a disappearance of the network. There is a suspicion of a virus. But what kind of virus is it that it killed the antivirus? Help fix the problem.
Attached logs.
Answer: Hello!
Through the Control Panel - Remove Programs - remove unwanted software:
IObit Uninstaller
(File - Run Script):
Begin RegKeyIntParamWrite("HKCU" , , "1201" , 3 ) ; RegKeyIntParamWrite("HKCU" , "Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\", "1001" , 1 ) ; RegKeyIntParamWrite("HKCU" , "Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\", "1004" , 3 ) ; RegKeyIntParamWrite("HKCU" , "Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\", "2201" , 3 ) ; RegKeyIntParamWrite("HKCU" , "Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\", "1804" , 1 ) ; ExecuteRepair(1) ; RebootWindows(false) ; end.
A computer will reboot.
This will close the vulnerabilities in IE.
Nothing more suspicious (virus-like).
Please contact. (Or, if you like, we can reschedule).
One day I realized that on different computers with different systems (Win 7 Win 8)
but the update does not work for absolutely everyone
More precisely, they cannot be established
after uninstalling NOD32 Smart Security 7-8 everything was successfully updated
How to fix this problem? so that the antivirus is and Windows is updated
Ps it is possible that the antivirus requires permission to install updates, which I cannot give it because it happens when the computer is turned off)
Answer: Ask a question.
Hello. Approximately 2-3 days ago, my antivirus began to give an error "Error while exchanging data with the kernel." It also takes a very long time to launch Google Chrome (the longest launch is more than 5 minutes). When you reboot or restart the computer (laptop), it also takes a long time to start (more than 5-6 minutes). I tried to fix the problem using the YAC program. did not help. I started looking for possible solutions to the problem, I got to your forum. Following the design rules, I create a theme and attach the prepared logs. Waiting for your reply.
Answer: Thank you very much) Have a nice day)
Question: Eset Smart Security
tell me how to add a process to the firewall exceptions already reviewed 100 sites in 100 ways added nothing helps stubbornly blocks one application
Answer: wow thanks it helped
Question: ESET smart security 8 restricts rights
ESET has limited access rights to the computer. Not all programs can write to the registry in the autorun folder, I can’t kill the process in the task manager, I can only kill the process by starting the ESET deinstallation process, then interrupt it, and when the process is killed, install the necessary programs and restart the computer! In the setting, it is not clear what exactly is blocking the user. User one single Admin
Answer: qvad, +1.
Antivirus should protect, not freeze
Question: How can I add Internet blocking software to ESET Smart Security 9?
I want to block a certain program in ess9 so that it does not go online. where and where should i add it?
Answer: yes, it is a firewall. I figured out where to do it.
For those who don't know, it's done like this:
1. Run the program
2. At the bottom right there are Additional settings
3. On the left we go to the personal firewall
4. Choose the rule to change
5. At the bottom left, click on Add
6. The menu will open like a book
7. Choose Local, there is a place where you need to add a program and what to do with it.
Question: Creating a local database update for ESET Smart Security
Hello, I'm interested in the question, how can I create a local update database with my own keys?
Answer: This is a little different, I mean that not everyone would have access to this local update, but only those who have the key
Question: Eset Endpoint security mirror
Greetings to all members of the forum! First time on your forum, I apologize if it's offtopic. Kind people, please tell me: there is a server on windows 2008 and Eset endpoint security antivirus installed on it with a configured mirror, and it is necessary that through the global network there is access to it, to daddy i.e. and the whole thing is connected to the asus rt-n53 router
So I thought to solve this case by port forwarding, but alas, AH - nothing comes out (I'm weak in networks, unfortunately)
Maybe there is a kind person who will tell you where to poke, otherwise your head will swell
P.S. Once again, I apologize, please do not ban if I created the topic in the wrong place
Answer: well, everything is fine, now it remains to reserve the address of the server in the dhcp server, forward the necessary ports to it on the router, in all firewalls, in PM and antiviruses, create an allow rule or add to exceptions
Q: The session will be terminated due to a data encryption error
Situation:
- there are 2 terminal servers on win2k3. One is old, but working (power off, connected to the router, the other is new, working).
- there are a lot of terminal clients, they cling via RDP
Transferred users from the old to the new (an exact copy of the first software organization)
Sometimes this is the message from users, both local and remote, who cling through the Internet.
"This session will be terminated due to a data encryption error. Try connecting again to the remote computer."
Even under the Recording Administrator observed this several times.
Internet connection does not matter.
Solution
MESSAGE: Error while communicating with the kernel
Figure 1-1
MESSAGE: Installation of ESET NOD32 Smart Security/ESET NOD32 Antivirus ended prematurely
- SOLUTION 1: Check out our Knowledge Base article about this error
- SOLUTION 2: Perform a manual uninstall
Figure 1-2
MESSAGE: Error 2878
- SOLUTION: Check out our Knowledge Base article about this error
MESSAGE: Error 1603
- SOLUTION: Perform a manual uninstall
MESSAGE: SC Error Code 11
- SOLUTION: When installing ESET Remote Administrator on a server, make sure you are logged in with an administrator account.
MESSAGE: Uninstallation of the previous version failed. Please uninstall manually and run the installer again
- SOLUTION: Perform a manual uninstall
MESSAGE: The application version is not intended for server operating systems
- SOLUTION: Please see the detailed information on system requirements for ESET products not intended for installation on server operating systems by clicking on the links below.
- System requirements for ESET NOD32 Smart Security / ESET NOD32 Antivirus (Home)
- System requirements for ESET Endpoint Security / ESET Endpoint Antivirus (Business)
MESSAGE: Please enter a valid Password to continue uninstalling
- SOLUTION: Installing and uninstalling your ESET product is password protected. Click F5 to access advanced settings, expand Access Setting → User Interface → Password Protection Settings and enter a valid Password to continue uninstalling.
- If you do not know the user's password, use the ESET Unlock Utility to remove the password and regain access to the configuration settings.
MESSAGE: This program is not compatible with the installed version. Therefore, it is not possible to reinstall. Please uninstall the current version of the program and restart the installation
- SOLUTION: Make sure you are installing the latest version of the program with the same name as the previous installed version of the program. For more information, see the articles in the ESET Knowledge Base:
- Which ESET software do I have installed and is it the latest version?
- How to uninstall or reinstall ESET NOD32 Smart Security/ESET NOD32 Antivirus?
MESSAGE: Title damaged
- SOLUTION: This error message occurs when the user tries to decompress (unzip) an .exe file instead of performing automatic file extraction. When you have downloaded the ESET installation file from the ESET website, double-click the left mouse button on this file and the automatic installation will begin. The installation files will be automatically extracted and the installation wizard will guide you through the installation process.
MESSAGE: This installation package is for 32-bit operating systems. Please use the installation package for 64-bit operating systems to install
- SOLUTION: The error message occurs when the user tries to install an ESET product on an operating system with an architecture that does not match the architecture of the ESET product itself. To install the correct version of an ESET product or to determine your operating system type, see the following articles in the ESET Knowledge Base:
- Which version (32 or 64 bit) of ESET NOD32 Smart Security or ESET NOD32 Antivirus should I download?
- Which version (32-bit or 64-bit) of ESET business software should I download?
Figure 1-3
MESSAGE: A network error occurred while trying to read from file: ⌈folder/filename⌉.msi or entries in the application event log Program: ESET ⌈program name⌉ -- Error 1316
Figure 1-4
Figure 1-5
- CAUSE: This type of error occurs when the .msi installation file has been renamed. ESET installation package name with .msi extension has been changed.
- SOLUTION: Use the installation package.msi with the original filename. You can change the filename to its original name. If you do not know the original file name, we recommend downloading the installation package again from the Download section of the ESET website and making sure that its name has not been changed.
If you are unable to solve the problem, please contact our ESET Support.
Article number: KB2955| Document number: 21777| Last updated: September 7, 2016
Solution
MESSAGE: Error while communicating with the kernel
Figure 1-1
MESSAGE: Installation of ESET NOD32 Smart Security/ESET NOD32 Antivirus ended prematurely
- SOLUTION 1: Check out our Knowledge Base article about this error
- SOLUTION 2: Perform a manual uninstall
Figure 1-2
MESSAGE: Error 2878
- SOLUTION: Check out our Knowledge Base article about this error
MESSAGE: Error 1603
- SOLUTION: Perform a manual uninstall
MESSAGE: SC Error Code 11
- SOLUTION: When installing ESET Remote Administrator on a server, make sure you are logged in with an administrator account.
MESSAGE: Uninstallation of the previous version failed. Please uninstall manually and run the installer again
- SOLUTION: Perform a manual uninstall
MESSAGE: The application version is not intended for server operating systems
- SOLUTION: Please see the detailed information on system requirements for ESET products not intended for installation on server operating systems by clicking on the links below.
- System requirements for ESET NOD32 Smart Security / ESET NOD32 Antivirus (Home)
- System requirements for ESET Endpoint Security / ESET Endpoint Antivirus (Business)
MESSAGE: Please enter a valid Password to continue uninstalling
- SOLUTION: Installing and uninstalling your ESET product is password protected. Click F5 to access advanced settings, expand Access Setting → User Interface → Password Protection Settings and enter a valid Password to continue uninstalling.
- If you do not know the user's password, use the ESET Unlock Utility to remove the password and regain access to the configuration settings.
MESSAGE: This program is not compatible with the installed version. Therefore, it is not possible to reinstall. Please uninstall the current version of the program and restart the installation
- SOLUTION: Make sure you are installing the latest version of the program with the same name as the previous installed version of the program. For more information, see the articles in the ESET Knowledge Base:
- Which ESET software do I have installed and is it the latest version?
- How to uninstall or reinstall ESET NOD32 Smart Security/ESET NOD32 Antivirus?
MESSAGE: Title damaged
- SOLUTION: This error message occurs when the user tries to decompress (unzip) an .exe file instead of performing automatic file extraction. When you have downloaded the ESET installation file from the ESET website, double-click the left mouse button on this file and the automatic installation will begin. The installation files will be automatically extracted and the installation wizard will guide you through the installation process.
MESSAGE: This installation package is for 32-bit operating systems. Please use the installation package for 64-bit operating systems to install
- SOLUTION: The error message occurs when the user tries to install an ESET product on an operating system with an architecture that does not match the architecture of the ESET product itself. To install the correct version of an ESET product or to determine your operating system type, see the following articles in the ESET Knowledge Base:
- Which version (32 or 64 bit) of ESET NOD32 Smart Security or ESET NOD32 Antivirus should I download?
- Which version (32-bit or 64-bit) of ESET business software should I download?
Figure 1-3
MESSAGE: A network error occurred while trying to read from file: ⌈folder/filename⌉.msi or entries in the application event log Program: ESET ⌈program name⌉ -- Error 1316
Figure 1-4
Figure 1-5
- CAUSE: This type of error occurs when the .msi installation file has been renamed. ESET installation package name with .msi extension has been changed.
- SOLUTION: Use the installation package.msi with the original filename. You can change the filename to its original name. If you do not know the original file name, we recommend downloading the installation package again from the Download section of the ESET website and making sure that its name has not been changed.
If you are unable to solve the problem, please contact our ESET Support.
Article number: KB2955| Document number: 21777| Last updated: September 7, 2016
"Error communicating with the kernel" antivirus nod32. What to do?
If node32 gives you an error Error communicating with the kernelquot ;, then this means nothing more than the appearance of a virus on your computer. Because of it, the antivirus cannot work normally. To remove this virus when the node is idle, you need to download the AVZ program.
This error means that you have some kind of virus program in your computer that prevents your antivirus program from autoloading. You either need to install another antivirus program that will scan the system and delete the infected file, try to roll back the system to a given point when there was no virus yet ( although this is not a guarantee) or you will have to reinstall the system itself and the antivirus program should be the first program that you will install so as not to pick up a virus from the Internet again. fraught again with new infections of the system and subsequent reinstallation.
The antivirus needs to be installed IMMEDIATELY after Windows has been activated, and not when it is about to come to her. Windows ALREADY has a virus, it needs to be treated, for this there are free kaspersky cures, but I still recommend AVZ. - more reliable. And also you need to check whether all the libraries of the node are intact.
This error indicates that you have a virus in your computer and it simply blocks the antivirus program. In general, I advise you to use Kaspersky, I have never had such problems with it.
Well, to solve your problem, you need to clean your computer in safe mode, and then reinstall the antivirus program.
A similar error is associated with blocking the antivirus program by a virus that has entered the computer. In such cases, it is recommended to start the system in safe mode and reinstall the antivirus (or install another one), then clean the computer and the problem should disappear.
Start the system in safe mode and try to scan and clean autostart, something is blocking your antivirus program and will continue to block until you cut this muck. It is best to clean the computer from the outside, and then install node32, although I had it, I was tired of cleaning it every week, something misses a lot of viruses.
Good day.
Many users of the NOD 32quot ; antivirus encountered a similar problem, or rather an error. And the probable cause of such an error is the presence of a virus on your personal computer. You can fix this error using the AVZ4 program.
Try to completely reinstall the antivirus itself or install a new one altogether (for example, Dr WEB).
The problem is that you have a virus in your computer that does not allow the node to fully work. There is a solution.
First you need to download avz4
http://z-oleg.com/avz4.zip. Install, run.
if FileExists(GetAVZDirectory + logavz_log.txt) Then DeleteFile(logavz_log.txt);
If DownloadFile(http://dataforce.ru/kad/ScanVuln.txt, GetAVZDirectory +ScanVuln.txt) Then ExecuteScript(ScanVuln.txt)
Else ShowMessage(Can't load AVZ script to detect most commonly exploited vulnerabilities!);
if FileExists(GetAVZDirectory + logavz_log.txt) Then ExecuteFile(notepad.exe, GetAVZDirectory + logavz_log.txt, 1, 0, false);
After executing the script, a notepad will open with a list of vulnerabilities and links. Each link must be inserted into the address bar of the browser and press enter (insert one at a time, not all at once). Install everything that has downloaded, and then reboot the PC. If no vulnerabilities are found, the AVZ window will simply close.
http://pchelpforum.ru/showpost.php?p=621481amp;postcount=3 here in pictures it is described how to execute a script in AVZ. Good luck 🙂
Your problem arose due to the presence of a virus on your personal computer. To eliminate it, use the AVZ24 utility, the program is very easy to use, does not require any installations. Just download and run a full scan of your personal computer.
When a user encounters a problem in ESET NOD32 antivirus "Error communicating with kernel", then he can be sure that a virus has appeared in his system that interferes with the normal operation of the program. There are several algorithms of actions that solve this problem.
There are special utilities that will scan your computer for viruses and debris without installation. They can also cure your system. You just need to download such a utility, run it, wait for the scan to finish and, if necessary, fix the problems. Some of the most popular antivirus utilities are Dr.Web CureIt, Kaspersky Virus Removal Tool, AdwCleaner and many others.
Method 2: Removing the virus using AVZ
Like any other portable antivirus tool, AVZ can find and fix the problem, but it's not just that. To remove particularly complex viruses, the utility has a script application tool that will help you if you cannot handle it in other ways.
Use this option only when you are sure that your system is infected and other methods have failed.
![](https://i0.wp.com/lumpics.ru/wp-content/uploads/2017/06/Raspakovka-zip-arhiva-avz4-s-pomoshhyu-programmyi-7zip.png)
Method 3: Reinstalling ESET NOD32 antivirus
Perhaps the program itself has failed, so you need to reinstall it. To remove the protection completely, you can use special utilities that clean up the garbage after uninstallation. Among the popular and effective applications are