How to enter high day after the update. Hay Day on computer (Even a child can handle it)

Is it possible to play Hay Day without the Internet?
No. Hay Day is an online game, which means that all the player’s actions are transmitted to the server; this requires an Internet connection.

How to change language in Hay Day?
Go to settings (gear on the left top corner) and click on the flag in the lower right corner responsible for changing the language.

Diamonds are missing, what should I do?
You might end up wasting it. To insure against this, go to Settings -> Additional settings -> Double tap confirmation -> Diamond activation confirmation and check the box.

How to set an avatar?
If you are attached to Facebook, set an avatar in your Facebook profile and it will automatically be installed in the game.

What is the maximum level in Hay Day?
The maximum level is 300.


How to help friends on the farm?
You can help your friends in 2 ways: by watering trees and loading ships. On the friends panel, in the tab with an exclamation mark, all those who need help are displayed. Go to their farm and help them in the ways described above.

How to view farm statistics?
Click on the star with your level next to the experience scale.

How to update Hay Day?
The game updates automatically, but you can update it yourself via Google Play by going to the game page.

If you have any questions related to neighborhood — .
If you have any questions related to in leaps and bounds

Restoring a farm will not take much time and anyone can do it without any problems. There is only one condition. Before this, this farm had to be tied to Google account or Facebook. If you have ever logged into Facebook through the game, then it is already linked. Google requires installed services.

How to restore Hay Day farm via Google Play on Android

On the old device, connect to the game via Google Play.

You have now linked the latest version of your farm to your Google Account. When you connect the same email to another account, your farm will be automatically transferred.

I will log in via computer.


And we choose the farm we need. I'll choose one of my twinks. You will have a choice between level 1 and your level #.


What to do if the farm is lost?

To be yours Hay farm Day is never lost - link it to your Facebook account, or Google+, or Apple Game Center.

But the problem is that you can always manage only one farm from one device! If you run different farms, for example, in different accounts, then there is a risk of losing it all one “fine” day during some update or when simple confirmation bindings to the same Game Center (you can link only one farm there, and any other system will offer to delete it permanently).

But in the case when the farm disappeared from the device without a trace on its own (this sometimes happens with updates), you need to contact the service through the game itself technical support. To do this, you need to send a simple message while in the game itself.

Here step by step guide, how to properly contact Hay Day user support and restore everything:

  1. While in the game, touch the yellow settings icon in the upper left corner.
  2. Select "Help and Feedback".
  3. Next, select “Report a bug.”
  4. Next, select “Farm is missing.”

Now in the window that appears, type your message, in which be sure to mention the following:

  • the exact name of the lost farm;
  • exact level of the lost farm;
  • the exact name of the neighborhood to which the lost farm belonged, if any;
  • Next, you need to write what exactly happened, how exactly the farm disappeared, what device it is, whether it is linked to any account on social networks, what happens when you try to get to your farm, and also mention that this is the first time you have contacted technical support.

At the same time, one more point is important: in addition to the lost farm, you need to indicate the same for the active farm that is currently working - when you send a message to technical support. So that support doesn't get confused.

Somehow like this. Now we need to wait for a response from support, we hope that they will respond quickly, to the point and help with the problem - everything will be restored as it was!

We wish you good luck, dear farmer friend!

Hay Day is thoroughly tested before each update on several types of devices within the company, as part of the Software Development Kit. And also Apple itself during the update approval process. However, there are times when the game does not work on some users' devices. Here are some steps to help you deal with such problems. Some of these steps in different versions iOS may vary slightly. Or perhaps the menu paths may be different or not available on all versions of iOS.

Also read:

IMPORTANT: We do not support jailbroken devices. If you have a jailbroken iPad or iPhone, we can't help you. Return your device to its original state and then you can fully enjoy Hay Day.

So the possible steps that will help you start the game:

1. Close all applications and restart the Hay Day application.

From the Home screen, press the HOME button twice (or swipe up with four fingers) to show open applications. Press and hold on any app until a red X appears. Click on it to close the program. Do this for all running applications.
Press the HOME button to exit this screen.
NOTE: For iOS 7 users, double-click the HOME button, swipe up each program picture to close them.

2. Turn the device off and on completely.

3. Make sure your device hasn't run out of memory (Settings > General > Statistics)

Make sure you have at least 500 MB free space for temporary game files and update files.

4. Uninstall the application and reinstall it

5. Update your device to latest version iOS that it supports.

7. Log out of Game Center or Facebook (if connected) and log in again

You can disconnect from Facebook in the game if you can access the game. To sign out of Game Center, open it, click the "me" button at the bottom, and then click on the banner that says "Account: For Customers" and select "Sign Out." Enter both here and there.


On iOS 7, you can sign out of Game Center by going to the Settings app on your device, scrolling down until you see Game Center, then tapping on your Apple ID and selecting the sign out option.

8. If your device uses iTunes synchronization with your computer, try synchronizing.

9. Make sure your date/time and time zone settings are correct.

Settings > General > Date and Time

10 . Make sure you have a strong network connection.

If you suspect network problems, you can reset your network settings: Settings > General > Reset > Reset Network Settings

10a. Try it alternative way connections.

Switching from cellular to WiFi or vice versa. Try your neighbors (with permission) Wi-Fi, preferably from a different Internet provider.

10b. Turn your router off and on.

12. Check the crash logs, they may give you a clue.

Settings > General > About device > Diagnostics and usage > Diagnostics and data usage > in this list, everything that starts with “date, Hay Day_then There will be a lot technical information, but perhaps something will still help you understand what’s wrong. If anything, you can just copy what is written here in the comments and I will try to help you.

13. Contact your service provider.

If the measures listed above do not help, 99%, this is an issue with your provider. Some providers either accidentally or for certain reasons close ports and do not allow Hay Day to reach the server. Several major providers have blocked the game in the past and forgotten about it.

14. You can always do a factory reset. (I really don’t recommend it, because you will lose all the information on the device)

If none of these steps worked for you, try the following options:

If your game starts, do the following:

in the upper left corner click on the gear

Well, you’re typing what’s wrong

b. If you cannot access the game, then write to support at e-mail directly with so much detailed information as you can: hayday.feedback @ supercell.net

It is advisable to provide the following information (most can be found here Settings> General> About device)
* iOS device model - iPad (1/2/3/4/mini/Air), iPhone (iPhone/3G/3GS/4/4S/5/5c/5s), iPod Touch(1/2/3/4/5th generation)
* iOS version software
* Using Wi-Fi or cell phone

Computer