What to do if the download is interrupted in Yandex browser and how to stop it. Insufficient internet speed

Yandex Browser is not just a browser for finding the required information and displaying sites, but also acts as a tool for downloading programs and files from the Internet to a computer.

However, sometimes Yandex Browser users experience an error with the message "download interrupted", which indicates that a failure occurred during the download.

This, in turn, can be influenced by many factors. Let's take a look in detail this problem, consider its main reasons why this happens, and find out what to do in this situation.

Lack of free space on the hard drive

It is safe to say that this reason why a file cannot be downloaded is considered the most common. To check this, you need to open "My Computer" and look at the status of the disks.


If they are highlighted in red, then this indicates that there is no free space on the computer or there is simply not enough of it.

There are two options for the exit and the current situation:

  1. Saving to another disk or flash drive.
  2. Free up enough space on the current drive.

After the required amount of memory becomes available, you can download the object you need.

Slow internet speed or hardware problems

Speed ​​test

Perhaps your Yandex Browser is not downloading files due to a too low connection speed. Is it so? Let's make sure that there is a suitable download speed for PC. You can check the speed using a special service speed test.


Ideally, based on the results of the test, the speed should match or differ slightly from the speed indicated in your tariff plan.

Internet connection quality check

You also need to pay attention to whether your connection is intermittent, since in this case the download will be interrupted all the time, and Yandex browser will not be able to resume it on its own.

To check this, you need to do the following:


At the same time, similar download problems will be present not only in Yandex Browser, but also in other browsers installed on the computer.

Check several sites in this way, if in all checks there is a message “Wait interval exceeded ...”, then most likely the problem is on the side of your Internet provider. Usually it is temporary and is corrected as quickly as possible. In any case, you can contact your Internet provider and clarify this issue.

technical issues

First of all, you need to check the Internet cable for damage, which connects to your router or directly to your computer. You may also have two cables, one connects to the router, the other from the router to the computer, then you should check the two cables and replace if necessary.


It also does not hurt to check the router itself, maybe it's in it. The following problems are most common: the chip on the motherboard overheats, the firmware flies. Unfortunately, it will not work to fix all technical malfunctions on your own, you will have to take the router to service center. While you can update the firmware, you can do it yourself.

No download folder

If you still do not download files through Yandex Browser, then the problem may be in the download folder. In the settings, the default for downloading is set to standard folder"Downloads". However, due to browser glitches or incorrect user actions, the path may change. For example, to a non-existent folder, as a result of which the objects cannot be loaded.

You can fix the problem as follows:

After that, you can download any programs or files to your computer without any problems.

Profile folder corruption

All information related to the browser is stored on the PC in the corresponding profile folder. It stores all data about user settings, cache, history, and more.

If the folder or everything in it becomes corrupted, then this may be the reason that your browser has stopped downloading files. And first of all, you can try to clear the cache, history and other data. But if this does not help, then we will delete the profile.

It should be clarified that when deleting a profile, all user information available in the browser is erased. If data synchronization is disabled in your browser, then before deleting a folder, you should configure it to prevent irretrievable loss of information.

So, to fix the situation, we do the following:

Yandex will restart and become completely clean, as after the initial installation. After that, resume the download in the browser, the download should be successful. If this recommendation does not help, move on.

Viruses and malware

Everyone knows that the impact of many viruses is aimed at damaging the browser and disrupting its operation. If the download of files from the Internet using the browser is interrupted, and it itself is unstable, we recommend that you carefully check the computer system for viruses and other malware. software.


To do this, you can use the appropriate or that can find and neutralize most of the existing viruses.

Browser not working properly

As in the previous case, program conflicts and system failures can also cause nothing to be downloaded in the browser.


If a similar problem occurs and the browser does not work correctly, you should reinstall it by putting more new version. Uninstallation must be performed using a special uninstaller, for example, Revo programs uninstaller.

Download blocking by antivirus

If, during the next download attempt, Yandex still writes that the download was interrupted, then this may be due to the operation of the antivirus program. These utilities are extremely aggressive towards them and can sometimes take their activities as a potential threat to the system.

To check this, pause your antivirus for a while and try downloading to your computer again.

If the download is successful, you need to go to the antivirus settings and add the Yandex browser to the list of exceptions or the site itself from which the download is made.


Thus, you can ensure that the antivirus does not block the activity of the web browser.

Change settings

Also in the browser settings there is special option, thanks to which Yandex Browser blocks the download of files, for example, from suspicious or dangerous sources.

Disabling it is quite simple:

However, in most cases this is not recommended. But if you decide to neglect caution, then after downloading the document you need, be sure to turn it back on.

System failure

If none of the above methods helped, and you still do not know why Yandex Browser does not download files, then you should pay attention to the operating system. In very rare cases, the download is affected by the system itself, which does not work properly for one reason or another.

There are several solutions:


This method will certainly help to fix the problem, and you can easily download anything from the Internet.

is not only a tool for displaying sites, but also a tool for downloading files from the network to a computer. Today we will analyze the main reasons why Yandex.Browser does not download files.

A variety of factors can affect the inability to download information from Yandex.

Reason 1: Not enough hard disk space

Perhaps the most common reason why a file cannot be saved to a computer.

open windows explorer In chapter "This computer", and then check the status of the disks: if they are highlighted in red, then you have a severe shortage free space.

In this case, you have two options for getting out of the situation: either save the files to a free local disk, or free up space on the current disk so that there is enough space to download the file.

Reason 2: Slow network speed

Please also note that if your Internet connection is intermittent, the download will be interrupted, but the browser will not be able to resume it. In addition, download problems will be observed not only in Yandex, but also in any other web browser on the computer.

If you suspect that it is the “bad” Internet that is affecting the inability to download a file to your computer, if possible, connect to a different network to confirm or refute this guess. If the file was successfully downloaded when connected to another network, then you need to take care of improving or changing your Internet connection.

Reason 3: No specified folder for downloading files

By default, Yandex.Browser has a standard folder for uploading files "Downloads", but as a result of a failure in the web browser or user actions, the folder may be replaced, for example, with a non-existent one, which is why the download of files cannot be performed.

Reason 4: Profile folder corruption

All information about the browser is stored on the computer in a special profile folder. This folder stores information about user settings, history, cache, cookies and other information. If for some reason the profile folder has been corrupted, this may cause you to be unable to download files from your web browser.

In this case, the solution may be to delete the current profile.

Please note that deleting a profile will erase all user information stored in the browser. If you do not have data synchronization activated, we recommend setting it up so that all information is not irretrievably lost.


Reason 5: viral activity

It's no secret that the vast majority of viruses are aimed specifically at damaging the browser. If the files on the computer from the Yandex web browser do not want to be downloaded, and in general the browser itself is unstable, we strongly recommend that you check the system for virus activity on your computer.

Reason 6: Incorrect browser operation

Actually, just as the previous reason can become the main factor in the incorrect operation of the browser, so can the conflict of other programs, system failures, and more. If the browser does not work correctly, it must be reinstalled.

Reason 7: download blocked by antivirus

Today, many anti-virus programs are quite aggressive in relation to browsers, taking their activities as a potential threat.

  1. To check if your antivirus is the culprit of the problem we are considering, simply pause it and then try to download the files to your computer again.
  2. If the download was successful, you will need to access the antivirus settings, where, depending on the manufacturer, you may need to allow downloading files in Yandex.Browser or not at all this program add to exclusion list antivirus program did not block the activity of the web browser.

Reason 8: System failure

In rare cases, the inability to download files to the computer can be negatively affected by the operating system, which for various reasons may not work correctly.


As you can see, there are enough ways to solve the problem with downloading files from Yandex.Browser. We hope these recommendations were useful to you, and you were able to return the popular web browser to normal operation.

Ten consecutive solutions to the problem.

“Under Jobs, this was not the case,” is the first phrase that comes to mind when you spend an hour trying to bring to life the frozen gray icon of a downloadable application from the store App Store.

About software update problems and application loading error Apple does not comment. You have to look for a solution, going through all the stages in turn: from simple to complex.

Note: To combat the problem of "grey waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one by one. At any time, the download can go further and there will be no need to carry out the subsequent steps described in this manual.

Step 0. Read the news

Before scolding your smartphone or tablet, do not be too lazy to look at the news feed of the site :) You will probably find the news that "App Store servers have fallen" or the store Apps Store, and the company is doing everything possible to correct the current situation.

Step 1: Check your internet connection

The reason why the application may not be downloaded or updated may be the banal lack of Internet traffic or problems with the wireless surrounding you WiFi networks. The icon of a working Wi-Fi, 3G or LTE still says nothing.

Solution: Open the Safari browser and navigate to any web page. If everything is in order with the connection, we move on.

Step 2: Stop the download

A hung gray icon that is in the “Waiting” or “Downloading” status for a long time is a reason to stop downloading.

Solution: Tap on the icon to stop the download. Tapping again can be a solution to problems and the application will start loading.

Step 3Turn Airplane Mode On/Off

You can also try to resume the download by briefly switching to Airplane mode.

Solution: While on the Springboard screen, perform piles from the bottom up and click on the image of the aircraft. Wait a few seconds and disable the mode by tapping on the icon again.

Step 4Uninstall the app and reinstall

Can help in this situation complete removal applications (if possible) with further re-installation.

Solution: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall.

Step 5. Parallel installation of the second application

You can restore the download and establish a connection with the App Store by downloading any additional application.

Solution: In the App Store, download any app that comes across. After the download starts, the stuck application may automatically continue the installation.

Step 6: Sign in again

You can revive a frozen application by logging out of your account with re-authorization.

Solution: Open the App Store on your iOS device and go to the tab Compilation. Tap on your account name and in the window that opens, select Go out. On the same page, sign in to your account again and download the app again.

Step 7Reboot Your iOS Device

As another treatment option for a “gray” application that has hung and stalled on loading, you can resort to rebooting the device.

Solution: Hold down the Power key and turn off the device. After turning it back on, the app may automatically start installing. Alternatively, use a hard reset by holding down the Power and Home keys for a few seconds.

Step 8: Sync Purchases to Mac/PC

If none of the above items helped, and the application still flatly refuses to load (while there is no way to either pause the installation or delete it), you need to synchronize with the stationary version of iTunes.

Solution: Connect your iOS device to your computer or laptop with running application iTunes. Make sure you're signed in with a valid Apple ID (the account under which the app is downloaded from the App Store must match the one authorized in iTunes). Select "Synchronization".

Step 9Full factory reset

You can resume downloading the application in a radical way by performing a complete reset.

Solution: Start small and go for it Reset network settings: open Settings - Reset - Reset network settings. In case that doesn't help, get ready for complete reset all settings. Before doing this, create backup iOS device. open Settings - General - Reset - Reset all settings.

Step 10: Entering DFU Mode

The last hope for being able to get the desired application or update right now may be to put your smartphone or tablet in DFU mode.

Solution: Connect your device to your computer. Launch iTunes. Hold down the Power key and immediately Home. Hold for 10 seconds. The device will reboot. Keep holding both keys until the Apple logo appears. At the moment when a white apple appears on the screen, release the Power key and hold the Home key until the iTunes logo appears with the cable connected. After iTunes writes that the iOS device is in recovery mode, you can exit DFU mode. Hold down the Power and Home keys at the same time, and hold for 10 seconds until the device reboots.

Common problems with uploading or uploading photos, videos, and voice messages may include the following:

  • You are having connection problems.
  • The time and date on your phone are not set correctly.
  • There are problems with your SD card:
    • There is not enough free space on the SD card.
    • The SD card is installed in read-only mode.
    • The SD card is damaged.

More

Please make sure that your phone has an active Internet connection with a good signal. To check this, we recommend downloading any Internet page. If you are sure that your phone is connected (try connecting to different points WiFi access and/or 4G), keep reading.

Make sure the date and time are set correctly. If your phone has the wrong date, you won't be able to connect to the WhatsApp servers to download your media files. Learn how to set the date correctly.

Sometimes WhatsApp may have problems saving files to your SD card. Try the following troubleshooting steps:

  1. Make sure you have enough space on your SD card. If your SD card is full, WhatsApp won't be able to save anything. Free up space by deleting unnecessary files.
  2. Make sure the SD card is not installed in read-only mode. Try saving a non-Whatsapp file to your SD card. If the file is saved, then there is no read-only mode, and whatsapp messenger will be able to save the file to it. If you can't save anything, your card is most likely installed in read-only mode. You will need to change this: see the user manual for instructions.
  3. If there is enough free space and you can save files to your SD card but still cannot download files from WhatsApp, you may need to delete WhatsApp data from your SD card:
    IMPORTANT: this operation can delete ALL message history backups and downloaded files.
    • Now it would be good to make a backup whatsapp data. To back up your WhatsApp data, copy the "WhatsApp" folder from your SD card to your computer.
    • Open the SD card folder on your computer and delete the "WhatsApp" folder. Now all your media files from WhatsApp are deleted. WhatsApp will still open and your chats will still be there, but the media files (photo, video, audio) will no longer be there.
    • Restart your phone.
    • WhatsApp should now save downloaded files.
  4. Are you still reading? Remember point 2 where you checked to see if the SD card was set to read-only? If you were unable to save files to it, then your SD card may be damaged. In this case, you may need to format your SD card. This involves erasing data from the SD card and deleting it:
    IMPORTANT: this action can delete ALL data from your SD card.
    1. Once you format your SD card, you won't be able to get that data back.
    2. If possible, back up everything on your SD card. One way to do this is to insert an SD card into a computer with an SD card reader and copy the files.
    3. On your Android go to Settings > Memory.
    4. If it is, click Clear memory card.
    5. Select Format SD card or Erase SD card.
    6. Reboot your phone.

If none of these methods work, there may be a problem with your SD card. In this case, you will have to buy a new SD card to save/send files.

Good luck,
Whatsapp Support

Privacy Policy

Politics personal information users

Unless otherwise provided by this User Personal Information Policy (hereinafter referred to as the "Policy"), all terms used in this Policy have the meaning given in the License Agreement for the provision of a license to use a computer program called "Prime World" (hereinafter referred to as the "Agreement ").

Attention! The use of the game and / or the Internet site means the unconditional consent of the licensee and / or the visitor of the Internet site (hereinafter referred to as the “user”) with this policy and the conditions for processing their personal information specified therein; in case of disagreement with these conditions, the user must refrain from using the game and / or the Internet site.

  1. 1. For the purposes of this Policy, "user's personal information" means:
    1. 1.1. Personal information that the user provides to the Licensor independently during registration (creation of account) or in the process of using the Game and / or the Internet site, including the user's personal data.
    2. 1.2. Data that is automatically transmitted to the Internet site and / or the Game in the course of their use using the software installed on the user's device, including IP address, cookie information, information about the user's browser (or other program that accesses to the Internet site), access time, address of the requested page.
    3. 1.3. Other information about the user specified in the Agreement.
  2. 2. The Licensor collects and stores only the personal information of the user that is necessary for the granting of the License, the License for the Private Private Policy and the user's use of the Internet site, as well as for maintaining statistics on the use of the Game and the Internet site and improving the Game and the Internet site.
  3. 3. The licensor stores personal information of users in accordance with internal regulations and processes it in accordance with the requirements Russian legislation about personal data.
  4. 4. With regard to the user's personal information, its confidentiality is maintained, except in cases where the user voluntarily provides information about himself for general access to an unlimited number of persons.
  5. 5. The User can delete the personal information provided by him using the corresponding function of the Internet site or the Game. At the same time, the deletion of personal information may result in the inability to use the License, the License for Private Private Policy and part of the functionality of the Internet site.
  6. 6. The licensor takes the necessary and sufficient organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties with it.
  7. 7. The Licensor has the right to make changes to this Policy. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the new version of the Policy. This Policy and the relationship between the user and the Licensor arising in connection with the application of the Policy shall be subject to the law of the Russian Federation.
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