Internet not working on laptop. Wi-Fi connected but no internet access

There are many reasons why a laptop won't connect to a Wi-Fi network. In this article, you will find a guide to solving the main options for this problem.

Why the laptop does not connect to Wi-Fi

The most common connection problems wireless network occur in the following cases:

• incorrectly set (knocked down) router settings;
• deactivated wifi adapter on a laptop;
• missing or corrupt adapter driver wireless communication;
• the Wi-Fi module of the laptop is out of order;
• crashes operating system.

My laptop won't connect to Wi-Fi - what should I do?

It is worth noting that most often problems with connecting to a wireless network are wrong settings router. It is his parameters that should be checked first.

Check the operation of the router

First, make sure the router is connected to the network and is active. Then check if other devices can see the network that the router creates. Use for these purposes, for example, a smartphone or other laptop.

If other gadgets also cannot detect the network, then most likely the Wi-Fi connection is deactivated on the router.

The first thing to do in this case is to simply reboot the router and check its operation again.

If there are no changes, then do the following (considered on the example of a DSL router):

1. connect to the router using the cable that came with it;
2. go to any browser and enter 192.168.0.1 or 192.168.1.1 in the address bar and press Enter;
3. in the authorization window that appears, in the "Username" and "Password" fields, enter the word admin and click the "Login" button;
   
4. go to the "Set up Wi-Fi" tab;
   
5. make sure the checkbox "Enable wireless connection" is checked, then click "Next";
   
6. if necessary, make connection settings (to find out the exact parameters, contact your provider);
   
7. Don't forget to save your changes at the end.
   

Laptop sees Wi-Fi but won't connect

The situation is slightly different when the laptop sees Wi-Fi, but does not connect to the network. The following are ways to resolve this issue.

Make sure you enter the correct password

Probably one of the most simple options that can occur in this situation is entering an incorrect password. Make sure the password you enter when trying to connect is correct.

If you have forgotten your password, you can easily recover it by doing the following:

1. connect to the web interface of the router as described above, but this time select "Manual configuration" from the menu;
   
2. then go to the Wi-Fi tab;
   
3. select the "Security Settings" tab;
   
4. in the line "PSK Encryption Key" will be your current password, which, by the way, can be changed here.
   

Check your MAC filter settings

The MAC filter is a special service that filters devices that try to connect to a wireless connection. Sometimes such a service can be the reason why the laptop sees Wi-Fi, but does not connect to the network. To solve the problem, you can try disabling the MAC filter.

The process of disabling the MAC filter for a DSL router is:

Check laptop Wi-Fi module

If everything is in order with the router and other devices can easily connect to it, then you need to deal with the laptop itself.

First of all check that wifi module laptop is on. Depending on the laptop model, a certain combination of function keys, for example, Fn + F5, or a special switch located on the gadget's body, may be responsible for activating the module.

Make sure the Wi-Fi adapter driver is working correctly

If the wireless module is active, but the laptop does not connect to Wi-Fi, then you should check the Wi-Fi adapter driver.

To do this, use the following instruction:

If there is an exclamation mark next to the module, this means that the driver or the device itself is not functioning correctly. Double-click on the adapter and in the window that appears, read the error that has occurred.

The easiest way that can solve this problem is to uninstall the current driver, reboot the system and install the driver again.

Adjust your wireless settings

If your laptop sees Wi-Fi, but does not connect, and you have already tried the above troubleshooting steps, then you should check your wireless settings.

Instruction:

After these manipulations, try again to connect to the wireless network.

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Let's analyze the problem situation when the phone connects to Wi-Fi, but there is no Internet. It looks like this: next to the name of the wireless network it says “Connected”, but when you try to open any site in the browser, an error is generated Web-page is unavailable or 404 not found . Chrome still writes in such cases. The same goes for other software - all sorts of programs that use the Internet connection for their work, or at least check for updates on startup, will also give an error connecting to their web server.

In this article, we will detail how to solve the Internet problem on your computer, phone or tablet. Read carefully, follow all the steps and you will definitely find the reason why you do not have an Internet connection with a working Wi-Fi connection.

Collection of information about the problem

Before making any changes to the settings WiFi router, computer or phone, check the following points. This can make it easier to find the reason for the lack of Internet or narrow down the search:

• Is the Internet paid for and are the funds on the account running out?
• Is there access to the Internet by wire from a desktop computer?
• Is it possible to access the Internet via Wi-Fi from other devices that use the same Wi-Fi router?
• Does the problem with the Internet connection persist when connected to another Wi-Fi network?

Depending on the answers to these questions, it may already become more or less clear to you what the problem is most likely. For example:

• if there is no Internet at all - neither by wire nor by Wi-Fi, then the reason may be either blocking access on the provider's side or a malfunction of the router. Next, we check with the provider whether everything is in order with the line and the account, and then we check the performance of the router.
• if the Internet is on the PC via a wire, but not on any device via Wi-Fi, then the problem most likely lies in the wireless network settings of the router. The same conclusion can be drawn if the Internet appears and works without problems as soon as you connect to another Wi-Fi network from the same device
• and if it turns out that all devices are in order, and only one does not have an Internet connection, then the problem is obviously in this “client”.

Wi-Fi is connected, but the Internet is not working. What to do?

So, if your Wi-Fi is really “connected”, but there is no Internet (websites do not load, Skype and Viber do not connect, a yellow network icon is displayed on the laptop with the notification “No access to the Internet”), follow these steps to fix the problem. The steps are listed with a probability factor.

1. Restart your router

Sometimes the unexplainable happens failure on the router . At the same time, the local network and Wi-Fi work fine, but there is no access to the Internet. This can happen when the router is running for a very long time without reboots and when there are changes in the provider's network. Just in case: it is written how to reboot D-Link remotely.

2. Reboot the device where there is no Internet connection (phone, laptop)

Sometimes on a smartphone (tablet, laptop) a certain crash (glitch), which can cause a similar problem. Visually, everything seems to be fine, but there is no Internet for no apparent reason. In order to avoid such a failure, restart the device.

3. Reconnect to Wi-Fi network

This step is very important, despite its simplicity and boldness at first sight. You need to forget the Wi-Fi network, and then connect to it again by entering the password (security key). This may resolve the issue and restore your Internet connection, for example if network settings have been changed user or virus.

4. Set the correct date on your Android device

Wrong date may be the cause of the internet problem. In this case, sites will open, but may not work Antivirus, Google Play Store etc. .

5. Disable Proxy Server

If your computer or Android device the proxy server is turned on, there may also be a situation when Wi-Fi is connected, but there is no Internet. Usually this problem occurs on Android.

6. Check the Internet connection settings on the router

Go to the WAN or Internet settings on the router. (). Check to be specified correct connection settings , such as:

• type of connection with the provider (see the contract or on the provider's website);
• login and password, if required (see in the contract);
• whether the MAC address is correct (check in the contract. If you reset the router, you may have to go to the ISP's office with a passport and contract and ask to register a new MAC address of the router's WAN port).

If your provider uses a PPTP connection, and the settings on your router have gone wrong and now IPoE (dynamic IP) is selected instead of PPTP, then naturally the router will not be able to connect to the Internet. In this case, the sites will not open on any device.

7. Change your wireless channel

Wireless equipment that is in the vicinity and operates on adjacent channels may create interference your router. Try changing the Wi-Fi channel.

And it would be even better to first check which channels are freer. This can be done using the Android app or InSSIDer for Windows.

8. Install WPA2-PSK + AES encryption for your Wi-Fi network

The WPA2-PSK encryption algorithm is the most secure. AES encryption ensures high speed and security. Most devices, even not new ones, successfully work in WPA2-PSK mode with the AES algorithm.

Wi-Fi Connected But Internet Not Working: Other Causes of the Problem

Weak signal

If there is too much distance from the client device to the router, there may also be such a problem: the device received an IP address, but there is no Internet. Therefore, you first need to check if the Internet appears when approaching the router (if possible). Then - if the problem is precisely in the distance - somehow try to reduce it. If your router is yours, place it in the middle of the house.

Some organizations provide free Wi-Fi, but in order to be allowed on the Internet, you need to launch a browser, enter a password or go through some other authorization procedure. For example, specify a phone number and enter a code from SMS. It is better not to contact such networks and do not enter any information about yourself in order to avoid problems. It is much easier to find another access point without such nuances.

If you've done everything but still don't have an active Wi-Fi connection to the Internet, there's another option: set up a static IP address. This method is not a solution in the full sense of the word, but in some cases it helps to get around the problem and gain access to the Internet. To do this, on your smartphone, call the properties of connecting to a Wi-Fi network, check the box Show advanced options and select Static IP:

I hope this guide helped you identify and fix your Internet connection problem and now all your devices are online, both wired and wireless. Questions and additions to the article, please write in the comments.

A fairly common problem, especially common after some changes: reinstalling the operating system, replacing the router, updating firmware, etc. Sometimes, finding the cause is not easy enough, even for an experienced master.

In this short article, I would like to dwell on a couple of cases due to which, most often, the laptop does not connect via Wi-Fi. I recommend that you familiarize yourself with them and try to restore the network on your own before turning to outside help. By the way, if it says “without access to the Internet” (and the yellow sign is on) - then you better look.

1. Reason #1 - Wrong/Missing Driver

A very common reason why a laptop does not connect via Wi-Fi. Most often, the following picture appears before you (if you look in the lower right corner):

No connections available. The network is crossed out with a red cross.

After all, as it happens: the user downloaded a new Windows OS, burned it to disk, copied all his important data, reinstalled the OS, and installed the drivers that used to be ...

The fact is that drivers that worked in Windows XP may not work in Windows 7, those that worked in Windows 7 may refuse to work in Windows 8.

Therefore, if you are updating the OS, and indeed, if Wi-Fi does not work, first of all check whether you have the drivers, whether they were downloaded from the official site. Anyway, I recommend reinstalling them and watching the reaction of the laptop.

How to check if there is a driver in the system?

Very simple. Go to "my computer", then right-click anywhere in the window and select "properties" in the pop-up window. Further, on the left, there will be a link "Device Manager". By the way, you can also open it from the control panel, through the built-in search.

Here we are most interested in the tab with network adapters. Look carefully if you have a wireless network adapter, as in the picture below (of course, you will have your own adapter model).

It is also worth paying attention to the fact that there should not be any exclamation marks or red crosses - which indicates problems with the driver, that it may not work correctly. If everything is fine - it should be displayed as in the picture above.

Where is the best place to get a driver?

It is best to download it from the official website of the manufacturer. Also, usually, instead of with a laptop, native drivers come, you can use them.

Even if you have native drivers installed, and wifi network does not work - I recommend trying to reinstall them by downloading them from the official website of the laptop manufacturer.

Important notes when choosing a laptop driver

1) In their name, most likely (99.8%), there should be the word " wireless«.
2) Correctly determine the type of network adapter, there are several of them: Broadcom, Intel, Atheros. Usually, on the manufacturer's website, even in specific model laptop, there may be several driver versions. To know exactly which one you need, use the utility.

The utility perfectly determined what equipment is installed in the laptop. You don't need to install any settings, just run it.

H several sites of popular manufacturers:

Acer: http://www.acer.ru/ac/ru/RU/content/home

HP: http://www8.hp.com/en/en/home.html

Asus: http://www.asus.com/en/

One more thing! The driver can be found and installed automatically. This is described in the article. I recommend to take a look.

2. Reason #2 - Is Wi-Fi turned on?

Very often you have to watch how the user tries to look for the causes of breakdowns where there are none ...

Most laptop models have an LED indicator on the case that signals Wi-Fi operation. So, it must be on fire. To turn it on, there are special functional buttons, the purpose of which is indicated in the product passport.

For example, laptops Acer power on Wi-Fi is carried out by a combination of buttons "Fn + F3".

You can do it differently.

Go to "control Panel" your Windows OS, then the "network and internet" tab, then " network and sharing center", and finally -" Change adapter settings«.

Here we are interested in the wireless connection icon. It should not be gray and colorless, as in the picture below. If the wireless network icon is colorless, then right-click on it and click " enable".

You will immediately notice that even if it does not join the Internet, it will become colored (see below). This signals that the laptop adapter has worked and it can connect via Wi-Fi.

3. Reason #3 - Incorrect Settings

It often happens that the laptop cannot connect to the network due to a changed password or router settings. This can happen through no fault of the user. For example, the router settings may be lost when the power is turned off during its intensive work.

1) Checking settings in Windows

First, pay attention to the tray icon. If there is no red cross on it, then there are available connections and you can try to join them.

We click on the icon and a window should appear in front of us with all the Wi-Fi networks that the laptop has found. Select your network and click Connect. We will be asked to enter a password, if it is correct, then the laptop should connect via Wi-Fi.

2) Checking the router settings

If it is impossible to connect to the Wi-Fi network, and Windows reports an incorrect password, go to the router settings and change the default settings.

In order to enter the settings of the router, go to " http://192.168.1.1/" (No quotes). Usually, this address is used by default. The default password and login, most often, " admin" (in small letters without quotes).

Next, change the settings in accordance with your provider settings and router model (if they go wrong). It is difficult to give any advice in this part, a more extensive article on creating local network WiFi at home.

Important! It happens that the router does not connect to the Internet automatically. Go to its settings and check if it is trying to connect, and if not, try connecting to the network manually. This error often happens on TrendNet brand routers (at least it used to be on some models, which I personally encountered).

4. If all else fails...

If you've tried everything and nothing helps...

I will give two tips that help me personally.

1) From time to time, for reasons unknown to me, the Wi-Fi network is turned off. The symptoms are different every time: sometimes it says there is no connection, sometimes the tray icon lights up as it should, but there is still no network ...

A 2-step recipe helps to quickly restore a Wi-Fi network:

1. I disconnect the power supply of the router from the network for 10-15 seconds. Then I turn it on again.

2. I restart the computer.

After that, oddly enough, the Wi-Fi network, and with it the Internet, work as expected. Why and because of what this is happening - I don’t know, I don’t want to dig either, somehow. this happens quite rarely. If you know why, please share in the comments.

2) It was once such that it is not at all clear how to turn on Wi-Fi - a laptop on function keys does not respond (Fn + F3) - the LED is off, and the tray icon says that “there are no available connections” (moreover, it does not find any). What to do?

I tried a bunch of ways, I already wanted to reinstall the system with all the drivers. But I tried to diagnose wireless adapter. And what would you think - he diagnosed the problem and recommended to fix it "reset settings and turn on the network", which I agreed with. After a few seconds, the network started working ... I recommend trying it.

That's all. Happy settings...

Hello! I haven't written anything for a long time, but yesterday I saw a comment with a very useful tips, which can be applied when one of your devices stops connecting to the wireless network. In the title, I wrote “stopped connecting”, which means that earlier, the same laptop or tablet connected to the network and everything worked fine.

It often happens that they simply turned off Wi-Fi on the device, or turned off the device itself, turn it on, but it no longer connects to the Internet. And in the comments they write: “Why?!”. Why do other gadgets continue to work through this network, and my phone does not even want to connect to it.

The question, of course, is very complicated, since anything can happen, and it is almost impossible to advise some kind of universal solution. But, there are a few tips, by doing which, perhaps, the connection problem will be solved.

What do I enter when I write that the device is not connecting to the wireless network? At different devices different problems may arise. For example, on a laptop, an error may occur, or there may be a permanent connection. On the mobile devices, tablets, phones, TV boxes that run on Android may arise, or there will simply be a status. On TVs, there may be a connection error, each manufacturer has different ones there.

Any error may appear. the main problem that there is no network connection.

The tips that you will find below may help you, but on the condition that:

• Everything was connected before.
• Other devices on your network continue to work.
• You have not changed anything in the settings of the router, or the device that you are connecting.

Solve the problem with connecting to Wi-Fi

Tips are to change the wireless network settings. Well, and one more thing 🙂

Tip #1

Network with a new name, your device will be considered new. And, if there was any conflict with the connection to old network then everything should be resolved.

Tip #3

Change your wireless network password. There is also a separate one on how to do this.

After these steps, your phone, or whatever you are having problems with, should see your network with a new name and password, and successfully connect to it.

Also, other devices that were connected to the network will have to be reconnected. Since the name and password will be different.