How to restore WhatsApp to your old number. How to Recover Deleted Messages on WhatsApp

WhatsApp automatically creates a backup file of all messages in internal memory your his Android smartphone every 24 hours. The backup is always created at 2 am. If the backup did not occur before the message was deleted, follow these steps:

  • Uninstall WhatsApp and download the app again. Then launch WhatsApp.
  • Link WhatsApp to your phone number as you did the first time, go through verification.
  • When you launch WhatsApp, you will receive a notification that a file has been detected backup copy, and you will be asked if you want to restore it. Click "OK" to restore deleted messages.

Your deleted messages will be restored. See below for how to restore old backups.

How to Save Current WhatsApp Message History

Before restoring your old message history, you must save your current message history, otherwise it will be lost. Please note, however, that this action will overwrite the most recent backup made by WhatsApp. Proceed as follows:

  • Open WhatsApp and click the menu button in the top right corner.
  • In Settings, select Chats and Chat Backup.
  • The Save button creates the current backup.

You can also see when the last backup was made from using Google Disk. Very old messages can only be recovered using the instructions in the first paragraph with using Google Drive Backup if backup has not been performed for a long time.

WhatsApp message recovery: - up to 7 days

WITH automatic file WhatsApp backup can only restore messages sent no earlier than 7 days ago. How to recover messages:

  • First install a file manager from Play Store like ES File Explorer or File Manager.
  • In File Manager, navigate to the path “local WhatsApp/Databases” and find the file “msgstore.db.crypt”.
  • This is the latest WhatsApp backup. Rename the file to “msgstore.db.crypt.???” (see screenshot).
  • Now uninstall WhatsApp and run the path “/local/WhatsApp/Databases/” again through File Manager.
  • Older backups are saved in the msgstore -YYYY-MM-DD.1.db.crypt format. Find the backup you need and rename the file to msgstore.db.crypt.

If you download WhatsApp for Android again, you will be prompted to create a backup after launching it. Confirm the process and the required backup will be written.

In this article we will look at ways to recover history, contacts, chats and correspondence, as well as sent or sent files and images of one of the most popular instant messengers -.

Users face the need to restore WhatsApp data if they replace their smartphone with another, after accidentally deleting some or all of the chats, as a result of resetting the smartphone’s memory or formatting the memory card (on which the application’s chat history is usually saved).

Content:
  • Restoring correspondence or chat if deleted from the application

    Recovering recent correspondence

    To restore correspondence that was made no more than 7 days ago, you just need to reinstall the application on your mobile device: first delete it, then install it again. WhatsApp automatically backs up your data every day and saves it to your smartphone's memory card.

    After reinstallation, the application will offer to restore the message history from the previously created backup. Just press a button "Restore" and the program will automatically restore data for the last 7 days during the installation process.

    Restoring older correspondence

    Restoring chats that are older than 7 days is a more complex process. To do this, go to the folder on your device's memory card in which WhatsApp stores backup copies of user chats:
    .


    If you go to this folder you will see one file in it called msgstore.db.crypt12, and several more files with names like .

    msgstore.db.crypt12– this is the file with the latest backup WhatsApp chats. It is from this file that it comes automatic recovery chats and contacts after reinstalling WhatsApp.

    msgstore-2016-11-08.1.db.crypt12– this is a backup copy of application chats for a specific date, which is indicated in the file name. In our case, this is a backup copy of chats as of November 8, 2016.

    Therefore, if you need to restore chats as of a certain date, find the file whose name indicates this date and rename it to msgstore.db.crypt12.

    After that, uninstall WhatsApp from your device and install it again. During the installation process, the program will offer to restore the detected backup of chats and contacts, as described in the previous section. Restore it, and the history from the previously renamed file will be restored.

    Just keep in mind that as a result of this procedure, the current chat history will be deleted from your device. To restore it, you need to do everything in reverse order.

    Note. If you create a backup copy of chats manually, it is also saved to a file called msgstore.db.crypt12. Therefore, in order not to lose the chat backup file that you created manually, rename it and save it in a convenient place. And if you need to restore chats from it, rename this file back to msgstore.db.crypt12.

    You can manually back up your chats using the WhatsApp menu Settings / Chats / Chat backup.

    How to recover WhatsApp chats after cleaning or formatting a memory card

    If your device's memory card fails, you clear it or format it, then you can also restore your WhatsApp chat history. .

    To do this, connect your smartphone to your computer or connect the memory card to your PC using a card reader. Run Hetman Partition Recovery and you will see created in it whatsapp files with chat history.


    Restore the contents of the folder Databases. Transfer the chat history file you need to the folder on the device’s memory card with WhatsApp. After this, repeat the procedure, as in the case of restoring older chat correspondence (section “Recovery of older correspondence”).

    Recovering or transferring data from one smartphone to another

    If you have changed your smartphone to a new one and you need to restore the chat history of your old device on it, to do this, transfer the files from the folder old phones into new ones. During installation whatsapp app will detect a backup copy of chats and offer to restore it.

    Recover deleted images, videos or audio files from WhatsApp

    All files sent or received via WhatsApp (images, audio, video, documents, etc.) are also saved by the application to the memory card in a folder /sdcard/WhatsApp/Media. If such files are deleted from the chat, they continue to be stored in the specified folder. Just go to /sdcard/WhatsApp/Media, open the folder corresponding to the type of file you are looking for.


    If you need to recover an image, video or audio file from WhatsApp chats after formatting or clearing the device’s memory card, you can do this as follows.

    Connect your smartphone to your computer or your memory card to your PC using a card reader. Launch Hetman Partition Recovery and use it to scan your memory card. Using the program, go to the folder on your memory card /sdcard/WhatsApp/Media, and you will see folders with files sent or received via WhatsApp, sorted according to file type.


    Transfer the necessary files to the Recovery List and restore to a convenient location.

    Updated January 2019

    Please note that in latest versions WhatsApp no ​​longer stores any data on the device's memory card (smartphone or tablet).

    Therefore, to restore correspondence and chats that were more than seven days old, go to to a folder in your device's memory in which WhatsApp stores backup copies of user chats:

    /WhatsApp/Databases


    Also, all files sent or received via WhatsApp (images, audio, video, documents, etc.) are saved by the application not in the device memory, but in the folder:

    If such files are deleted from the chat, they continue to be stored in the specified folder. Just go to /WhatsApp/Media, open the folder corresponding to the type of file you are looking for.

  • WhatsApp messenger does not store message history, audio files and images on its servers. They remain only on users' phones. On the one hand, this guarantees the safety of personal information, on the other hand, it creates certain difficulties when cleaning a smartphone or accidentally deleting history.

    However, such situations sometimes happen to users who then wonder how to recover deleted messages on WhatsApp. For iPhone owners This option is provided by the iCloud service. It is designed to copy data from mobile device to the cloud. All messages from WhatsApp are also loaded there.

    Go to your smartphone settings and select iCloud section. Open your linked account. Now you need to check cloud synchronization with WhatsApp. If it's on, then everything is fine. IN otherwise, unfortunately, returning deleted messages is impossible, since they are not stored on the messenger servers, but only locally.

    How to restore WhatsApp correspondence on iPhone if there is a backup copy in iCloud? Open the settings in the messenger itself, the “Chats and calls” section, there tap on “Copy”. The screen will display information about the safety of your data on iCloud servers.

    Press the Home button, find the WhatsApp icon on the screen and long tap on it. Select deletion and confirm. In this case, your data will not be erased. Now the program needs to be reinstalled from App Store. Sign in using your previous username mobile number. The system will offer to restore data from a copy, agree.

    Solving possible problems

    Sometimes messenger data recovery fails. In this case, there are a number of actions that will help solve the problem. All of them are marked by the application developer as effective. Follow the steps in the order they appear. One of them will definitely help if the backup was actually set up.

    First of all, you should check that the recovery is performed from the iCloud profile that is linked to WhatsApp. In this case, you need to log into the application from your previous number.

    Note: It is also possible that the restore failed due to a network connection. If you most often work with home Wi-Fi, then try connecting to it to download data from the cloud.

    Sometimes the problems are due to insufficient free memory on iPhone. You can view the necessary information in the settings. There, go to the “General” section and open “About this device”. If memory is low, then remove unused applications or transfer some of your personal files to your PC.

    If this is not the problem, then the problem may be that the service is turned off iCloud Drive. You can view its status in the settings section of the same name. For iOS 7 devices, it will be called Documents & Data. And here there is an important nuance: restoration is not available for iPhones with this firmware. Need to update to iOS versions no younger than eight.

    There is another similar limitation. iCloud Drive cannot simultaneously work with multiple devices under the same Apple ID if both or one of them has iOS 7 or lower. As in the above case, a firmware update will be required.

    To restore correspondence on Android, approximately the same mechanism applies as was described above for the iPhone.

    You need to uninstall WhatsApp, and then install it again, and after you register, you will be prompted to restore a copy of the data

    Agree with the restoration and wait for the process to complete.

    Restoring earlier correspondence on Android

    The method described above is good in cases where you restore correspondence if you change your phone, or simply reset all settings and data on it. But what if you want to recover messages you deleted yourself?

    There is a way out, but with a small limitation - you can only restore messages from the last seven days.

    First of all, remove WhatsApp from your phone. Next, connect your phone to your computer and go to the WhatsApp/Databases directory. It contains 8 files - 7 backup copies of chats for the last seven days (the file name contains information about the date for which the copy was made), and one main file, which stores current information on chats and groups.

    Main file required msgstore.db.crypt8 transfer it to your computer (just in case). Next, we need to decide on what date we will restore the correspondence, let it be September 23, 2017.

    Attention! The date example is taken from the screenshot above, the dates on your phone will be different.

    File msgstore-2017-09-23.1.db.crypt12 rename to msgstore.db.crypt8. Thus, we made a backup copy of the chats as the main one.

    The special thing about WhatsApp is that you can create a chat for your computer or phone right away, without any effort. The program allows you to transfer dialogs, and also, if necessary, delete and even restore all user messages. In general, here we will talk about how to correctly create and manage dialogs in WhatsApp.

    Everyone probably knows how to create a chat. But still some users have difficulties. To start a conversation on WhatsApp, all you need to do is:

    • Select any contact from the list with whom you want to start a dialogue.
    • Click on it.
    • In the window that appears, simply write a message. And that’s it - the correspondence began. (Or you can also select " New chat» in the application menu.

    Transferring chat history

    If there are no problems with the creation, then not everyone can carry them out from one place to another.

    Here are the instructions to transfer the dialogues:

    • Go to the menu and select Chat Settings.
    • Choose " Backup". You were able to save everything.
    • Move the memory card to another phone or device.
    • Install the application on new phone with Android OS. In this case, the phone number must be the same.
    • All you have to do is press the button Restore", then the system will prompt you to restore messages. That's it, the transfer is complete!

    That's it, now you know how to transfer dialogues and continue communicating with friends even after changing your smartphone.

    Recovery

    Restore history messages is very simple. First, you need to know that the data is not lost - the program creates backup copies of all your dialogues every night. Secondly, you need to take two simple steps:

    • Uninstall and reinstall the application again.
    • Click the button " Restore" when prompted to do so.

    After this, you will see that all the missing dialogues have appeared again, and you can watch them and safely continue communication.

    Archiving

    You can easily archive a WhatsApp chat and then quickly unarchive it to get the necessary information. You just need to hold your finger on the desired dialogue, and in the pop-up window select “ Archive».

    If you need to archive all chats, then:

    • Go to Chat Settings.
    • Select the item " Archive all».

    That's it, archiving is finished.

    Deleting messages and conversations

    To delete one or more messages, you can hold any one of them. Next, you can choose which posts are unnecessary and send the deleted material to the trash.

    WhatsApp is one of the most popular means of communication on the planet. But if the user accidentally deletes the application, buys a new phone or changes his number, he loses the old account and all the data saved on it (messages, images, videos). However, there are several ways to help restore WhatsApp.

    Also, account recovery may be necessary if the phone was lost or stolen, and its owner deactivated it for security purposes. The application support service will help you freeze your profile for a while. In this case, the user will continue to appear in the contact list and receive messages.

    When might restoration be needed?

    Often the account is deactivated by the WhatsApp support service itself at its own discretion, reserving the right not to explain the reasons. This usually happens due to a violation of the rules for using the messenger.

    Among the main reasons for blocking a profile are:

    • distribution of advertising content;
    • sending spam;
    • inappropriate tone of communication with other users;
    • mass mailing messages using prohibited utilities.

    If the account was frozen through no fault of the user, the question still arises of how to restore it now. Within a few days after deletion, you can contact the messenger administration with a request to consider the possibility of restoring the activity of a previously blocked subscriber.

    Suspend work account, or you won’t be able to restore it without your SIM card from someone else’s phone. Messages are stored for a month. After the account is restored, they will be delivered to the recipient.

    If you forgot your password

    If you forgot your WhatsApp password and lost your entire chat history, it can cause a lot of trouble. The easiest way is to reset your password. You can also restore messages using a non-WhatsApp backup.

    To recover your password, you will need to contact support on the application website, or use the standard “Forgot your password” form on your phone.

    If you use the official website, you must follow the instructions on the page to recover your access code and provide your own email address. The service will send by e-mail link that will allow you to set New Password.
    After this, the subscriber will have the opportunity to log into WhatsApp with a new password.

    How to recover messages, photos, videos?

    Even if you are unable to recover your password, you can still get all your messages back, thanks to free program called Free Recovery WhatsApp.

    This tool allows you to retrieve any deleted chat (including photos, videos and other message attachments). The tool is available to work on an iPhone or other phone.

    To restore a chat, you need to download the free application to your computer and follow the instructions in the manual:

    1. To reset WhatApp password, firstly, run Recovery Free WhatsApp on computer. It will automatically detect a list of all backup files.
    2. Select the backup file in the “Backup Options” section.
    3. After a few minutes, all WhatsApp data will be displayed. You can scroll down and up to view all the conversions in detail.
    4. To restore, you need to select the data you need and click the “Export” button. Then select the save path.

    You can also restore it by accident deleted photos using automatic backup.

    The simple procedure requires you to uninstall and reinstall WhatsApp on your gadget. This will allow you to recover all your deleted data using automatic backup.

    Basic steps to complete this task in the shortest possible time:

    • Step 1: Remove WhatsApp from your device.
    • Step 2: Reinstall the application on your device.
    • Step 3: Click the "Restore" button when the boot system asks you to do so.

    These are the most simple methods recovery of both the application itself and its data.

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