The Wildberries hotline is a free phone number. Wildberries hotline

wild verries (or Wildberry)- this is one of the largest network trading platforms in Russia, where you can purchase various goods - from shoes to electrical equipment for the home. It also provides its services in Kyrgyzstan, Kazakhstan and Belarus. When making purchases here, users are faced with different situations, so they often look for a phone on Wildberries.ru hotline.

The history of the creation of a network store online store

Wildberries.ru was created back in 2004 by Tatyana and Vladislav Bakalchuk. In 2012 trading floor entered the Belarusian market, providing its goods there, and in 2014, delivery was made to the territory of the country of Kazakhstan. For the first time, Wildberries was recognized as the most popular service in 2015. The following year, the site came out on top in sales among all companies Russian Federation. This event was associated with a large number of self-delivery points of the online store.

In 2017, Wildberry was valued at $419 million, and the organization immediately took 4th place in the Russian version of Forbes among Runet network companies. In early 2018, Wildberries began distributing food.

Hotline at Wildberry

Wildberries.ru provides many ways to contact technical support. There are also topics of questions for which you can get an answer:

  • your product has not arrived at your address;
  • have questions about the goods provided in the online store;
  • the quality of the product that was purchased in this store does not suit you;
  • if the user wishes to receive advice on certain products;
  • there are questions related to the functional side of the online store;
  • other questions.

There are really quite a few reasons for contacting the technical support of the store. Fortunately, the user has a large selection of types of communication:


By calling the Wildberries.ru hotline, you can get an answer to all your questions. But before that, you can see the frequently asked questions on the store's website. To do this, open the contact information page (link above) and select the link to them at the bottom right of the window. Perhaps here you will find the answer to your question and you will not have to contact support.


Mobile application Wildberry.ru

You can download the mobile app at Google Play or App Store for your device. They are quite convenient to use, because the phone is always at our fingertips. Thus, the application has several advantages.

  1. Clear and simpler interface, unlike the web version.
  2. The application is distributed completely free of charge.
  3. It does not cause failures or other similar troubles.
  4. Convenient distribution of goods into categories and types.
  5. Through it, the ordering process is quite fast.

Taking advantage mobile application Wildberry, you can also contact technical support directly from it. For this you need:

  • Open settings on the side of the screen;
  • in the list of settings, find the item "Menu";
  • in it you need to find the item "Contacts" and select it;
  • here you will also find several types of communication, select the one you need.

Delivery of Wildberries goods

The Wildberry store periodically holds seasonal sales and promotions. All buyers who purchase goods in the amount of 15,000 rubles or more become owners of favorable discounts for their next purchases. The buyer does not worry about delivery, because it is provided in almost all parts of Russia by our own courier service or our partners.

The store provides more than one and a half million products from 10,000 different brands of clothing, accessories, family and home products, food, sporting goods and so on. Here you can find not only products, but also information. Every day, the site publishes various articles on the topic of fashion, beauty and style, which can help in choosing clothes and beauty items. If you have any questions about the products of the Wildverries.ru online store, call the hotline 8 800 775 55 05.

All contacts of the largest online store Wildberry | wildberries.

Every day everything large quantity of people wonders - why waste precious time after work or weekends to purchase the necessary things. And what’s even worse, if you know exactly what to buy and don’t like long shopping trips, but you can’t find what you want, this day seems the most tiring in life. But really, why waste time if there is a huge online store of clothes, shoes, accessories and much more - Wildberries! Everything you need in one place, and even with constant promotions, sales, discounts.

Interested? Head to the store! For those who have decided to place an order at Wildberry for the first time, you should definitely read about registering, searching and placing your first order.

Wildberry - free hotline contact number 8800

The Wildberries website provides the most detailed information necessary for ordering goods online, but still quite often a question arises that I would like to agree with the seller. The Wildberry service also provides advice and assistance from an experienced stylist.

If you wish, you can contact the store around the clock directly in your browser. To do this, go to link and click on the link under the menu "Call from the site".

For those who are more comfortable talking on the phone - 24/7 Hotline 84957755505

Wildberry - contact phone number of the Call Center, support service for your region

Depending on the place of residence of the client, the telephone number of the hotline may vary. In order to find out the contact number of the support service for your region, you will need to go to link Select a location and click on it.





Wildberry - contact phone number of the Call Center, support services for your region: select the region

After that, you will automatically return to the same page and the required number will be displayed in the "Phone of your region" menu.



Wildberry - contact phone number of the Call Center, support services for your region: select the region

Please note that if you allow the site to track your location when you first visit the site, you will not need to manual mode choose your region.

How to write a message, a letter to the Wildberry online store?

Real online shopping gurus gradually refuse to waste time waiting for the operator and ask all the necessary questions in correspondence. And you can do it all in one click!

You are on the page of the product you are interested in and you have a question? Under the product description, select the menu "? Questions" and click on the pop-up button "Ask a question". Please note that only registered users can ask questions in this menu.

Here is how you can get advice online:

  • Telegram, WhatsApp, Viber click the icon on this website page.
  • Skype Wildberries WB(text only)
  • In the menu "Questions, regrets?" on link
  • On the Wildberry forum link

Please note that all these ways in this section are intended exclusively for chatting and it is impossible to get advice on them by calling.

Email Wildberry

Another effective method communications - email. Prefer to keep in touch through it? Wildberry unified mail - [email protected] .

We hope that our article helped to establish communication with one of the most popular sites, and now you can clarify all your questions with employees, after which you will delight yourself with new things!

Sometimes the buyers online store Wildberries various questions arise, the answers to which can be found on the site or during a consultation with a specialist. Today we'll take a look at how it works. Wildberry hotline, and also find out free number phone, for which the operator of the company's support service is responsible.

To help its customers, the popular online store of clothes, toys and much more has organized a Wildberries hotline. Well-trained representatives of the online store will be happy to answer any question you have about the range of goods offered by the Wildberry online store, and also help resolve possible technical problems arising from the ordering of goods.

Specialists can help with the following issues:

  • regarding work on the site (registration, placing an order, deleting an account, etc.);
  • regarding the completion of the order;
  • regarding payment and delivery time;
  • regarding the rules for returning goods;
  • regarding the characteristics of the goods;
  • leave feedback;
  • leave a complaint to the local point of issue or a specific employee (courier, operator);
  • To express gratitude;
  • leave a wish/suggestion;
  • Find out more about discounts and promotions.

Many people use Wildberries, the hotline phone is of interest to customers. In our material, contact details will be provided for communication with the specialists of the support center.

Wildberries well-known online store. It has a lot of advantages:

  1. Provides a wide range of products.
  2. Expands the range of products.
  3. Attracts new partners.
  4. Invest in your own promotion.
  5. Helps many companies to sell products.
  6. The online store is open for cooperation. He is ready to establish partnerships with small companies that produce quality products.
  7. Attractive prices are provided for customers.
  8. Promotions are often held.
  9. There is fast delivery.
  10. You can, if necessary, call the Wildberries hotline and ask questions.
  11. Employees are always ready to help customers.
  12. The interface of the online store is convenient.
  13. You can quickly get used to the site.
  14. Products are divided into categories for your convenience.
  15. A special application for smartphones has been released. The program is able to replace the site and is very easy to use.

Wildberry is a reliable online store with a rich assortment. Now you can shop without leaving your home, save a huge amount of your time. The site is gradually gaining popularity and does not stop in development.

Wildberry Support

Wildburys has many ways to contact her. But in what cases it may be necessary to contact specialists?

  • There were questions regarding the presented goods.
  • You are unhappy with the quality.
  • The order did not arrive after the expiration of the delivery time.
  • You want to ask questions about the operation of the online store.
  • Get advice from experts.
  • Other reasons.

There are many reasons for contacting the Wildburys hotline. Therefore, you should choose one of available ways to contact the contact center staff.

Options

What contact methods are currently available?

  1. By phone number.
  2. Through Skype.
  3. Use whatsapp.
  4. Call from the site.
  5. Create a case on the portal.
  6. Send an email.
  7. Other methods.

Wildberry hotline number

The Wildberry hotline in Russia will become one of the better ways for quick communication with company employees. But there is no toll-free number 8800 on the official website. The organization offers a Moscow phone both for residents of the capital and for the regions.

You will need:

  • Dial 84957755505 .
  • Select switch to specialist.
  • Wait for an answer.
  • After the connection, you can ask questions of interest.

Skype

A popular way is to write via Skype. You will need:

  1. Add to contacts Wildberries WB.
  2. Write a letter with a question in the chat.
  3. It will be reviewed and you will receive a response.

Email

You can use email to connect with experts. Necessary:

  • Sign in to an email service.
  • Click on the button to create a new shipment.
  • Enter in the recipient line [email protected].
  • Enter your own question in the body of the letter.
  • Submit it for review.
  • A response from staff should be coming soon.

Via whatsapp

You can send a WhatsApp message. You need:

  1. Add contact +7 968 ​​675-06-63 .
  2. Write a message with a question.
  3. Wait for an answer from experts.

Call from site

The portal offers to make a call to the employees of the online store. Necessary:

  • Go to the page https://www.wildberries.ru/services/kontakty.
  • Click on the "Call from the site" item.
  • Wait for connection.
  • After switching to an employee, you can ask an existing question.

Create an appeal on the site

On the portal, you can create an online appeal. Need:

  1. Go to https://www.wildberries.ru/services/kontakty.
  2. Select "Create a request".
  3. Get authorized.
  4. Fill out the form and indicate the reason for the appeal.
  5. The term for consideration of the request by employees is up to 24 hours.

The portal also provides company addresses:

  • Legal - 142715, Moscow region, Leninsky district, Milkovo village, possession 1.
  • For the return of goods and letters - 115551, Moscow, PO Box 20, Wildberry LLC.

other methods

The site offers several alternative ways for communication:

  1. Through Viber, Telegram or Messenger.
  2. In VK or OK, write a personal message to the service.

In the application

The smartphone application is a great solution for people who actively use mobile phone. It has a number of advantages:

  • Got a beautiful interface.
  • He manages to quickly figure it out in the future.
  • The application works stably and there will be no difficulties with it.
  • The program is distributed free of charge.
  • The application is available on popular operating systems.
  • It gets better with time.
  • Products are divided into categories.
  • Cards are not inferior to a full-fledged site in terms of information content.
  • The application does not slow down and does not crash.
  • The program allows you to quickly place an order.
  • Installing the application will take a minimum of time.

How to contact the program contact center? You need:

  1. Open side menu.
  2. In it, find the item "Menu" at the bottom.
  3. After opening, the "Contacts" section will appear. Click on it.
  4. In a new window, you will be prompted to select one of the ways to contact.
A computer