Frgu - knowledge base - portal for supporting standard solutions. Register of state and municipal services of the Sverdlovsk region Frgu entry
Below are answers to typical questions regarding the provision of information about state (municipal) services to the State Automated System “Management”:
- What access rights to GAS “Management” must be assigned to the user to transmit information about state (municipal) services in the “1-GU” and “1-MU” forms?
To transmit reports in the form “1-GU” and “1-MU”, the user of the GAS “Management” must be assigned the “Specialist” authority.
The request for access authority is carried out in accordance with Appendix E "" GAS "Management".
- Where in the closed part of GAS "Management" you can find input forms for transmission information about state (municipal) services in forms “1-GU” and “1-MU”?
A user who has access permission with the “Specialist” role must click on the “Information Services” button. At the end of the list of information services, you must select “Monitoring of state (municipal) services.”
- When entering the GMU monitoring, an error occurred when searching for the OGRN of the user's authority in the Federal State University database. How can I fix this error?
Initially, it is recommended to refresh the page by holding down the Ctrl+F5 buttons at the same time. If the error remains, then it is necessary to check the presence of the correct OGRN of the authority in the database of the Federal Register of Public Services (FRGU). To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration. If there is no information about the responsible authority, it is recommended to contact the support service of the regional or federal RSU.
If the OGRN of the government authority is missing or is indicated incorrectly in the consolidated register of the Federal State University, then it is necessary to correct the relevant information. Data is updated in SASU from the Federal State University once a day. Therefore, after the adjusted entry of the organization is checked and agreed upon, as a result, in the consolidated register of the Federal State University it will receive the status " Published", after 1 day it is necessary to re-check access to the “Monitoring of state (municipal) services” in the closed part of the State Autonomous Institution.
If after 2 days the error remains, it is recommended to contact the State Autonomous Inspectorate support service regarding this problem. When applying, it is recommended to indicate the full name, OGRN and identifier of the organization in the Federal State University, and you must also send a screenshot of the error when entering the “Monitoring of state (municipal) services”. The appeal must indicate how much time has passed since the organization’s record in the Federal State University was edited.
- When entering the GMU monitoring, a message appeared stating that the user’s authority is not responsible for the provision of state (municipal) services. How can I fix this error?
Initially, it is recommended to refresh the page by holding down the Ctrl+F5 buttons at the same time. If the error remains, then it is necessary to check the availability of registered services provided by the authority in the Federal State University database. To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration. If there is no information about the responsible authority, it is recommended to contact the support service of the regional or federal RSU.
If the government authority does not have records of state (municipal) services in the Federal State University, then it is necessary to correct the relevant information. Data is updated in the State Autonomous University of Ukraine from the consolidated register in the Federal State University once a day. Therefore, after the adjusted records of the organization’s services are checked and agreed upon, as a result, in the consolidated register of the Federal State University they will receive the status " Published", after 1 day it is necessary to re-check whether the records of the state (municipal) services provided by the relevant authority have appeared in the “Monitoring of state (municipal) services” in the closed part of the State Administration of Ukraine.
If after 2 days the error remains, it is recommended to contact the State Autonomous Inspectorate support service regarding this problem. When applying, it is recommended to indicate the full name and OGRN of the government authority, identifiers of the necessary services in the Federal Government, and you must also send a screenshot of the error when entering the “Monitoring of state (municipal) services.” The appeal must indicate how much time has passed since the relevant records of services provided by the authority were uploaded to the Federal State University.
- Who should fill out information about state (municipal) services in the State Automated System “Management”?
Information about the state (municipal) service is filled out by the organization (federal executive authority, regional executive authority, local self-government body) responsible for providing the service, according to information published on the Federal State Administration.
Information about the state (municipal) service for which the state (municipal) institution is responsible is provided by a higher organization (federal executive authority, regional executive authority, local self-government body).
If the organization responsible for providing the service does not have technical feasibility work with the State Automated System “Management”, then information about state (municipal) services is provided by its superior organization.
- When entering the GMU monitoring, a message appeared stating that an error had occurred when searching for the user’s organization, or that the authority had been identified, but it was displaying empty page. How can I fix it?
If such an error occurs, it is recommended to refresh the page by simultaneously pressing the Ctrl+F5 buttons. If the error remains, then you need to check the presence of an authority record in the Federal State University database. To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration.
If the data is entered correctly in the Federal State University, it is recommended to contact the service technical support SASU on this issue. When applying, it is recommended to indicate the full name, OGRN and identifier of the organization in the Federal State University, and you must also send a screenshot of the error when entering the “Monitoring of state (municipal) services”. The appeal must indicate how long it took to last edit the record of the authority in the Federal State University.
- When you enter GiMU monitoring, only monitoring filters are displayed. In this case, no more information is displayed under the filters. How to fix this problem?
The most likely cause of this problem is the use of a browser to work with GAS "Management" Internet Explorer 8 versions. In this case, it is recommended that you familiarize yourself with the requirements for the browsers used to work with GAS "Management", which are given according to.
- Our government body is responsible for the formation and maintenance of the regional register of public services (RRGU), as well as for sending RRGU information to the federal RGU. How can I access the forms for entering the entire list of organizations in the region in the monitoring of State Medical University in the closed part of the State Automated System “Management”?
It is necessary to send information containing the full name of the authority, its OGRN and legal acts or a link to the legal acts, in accordance with which the corresponding powers are assigned to this authority, to the email address of the technical or methodological support service of the State Autonomous University of Ukraine. The appeal must indicate that this authority must be provided full access to “Monitoring of state (municipal) services” in the closed part of the State Administration of Ukraine. At the same time, users from this authority still need to be given an access authority with the “Specialist” role in the authority’s profile in the Unified Identification and Automation System.
- Why are there no lines in sections 1 and 4 in the forms for entering reports for the reporting quarter in the “Monitoring of state (municipal) services” in the closed part of the GAS “Management”?
In accordance with Rosstat Order No. 217, data on sections 1 and 4 of reporting forms 1-GU and 1-MU are provided only in the annual report. In quarterly reports, it is necessary to transmit data only for sections 2 and 3.
- In the monitoring of State Medical Services, the authority displays an incomplete list of services provided. How can I fix this problem?
It is necessary to check the correctness of the list of registered services provided by the authority in the FRGU database. To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration. If there is no information about the responsible authority, it is recommended to contact the support service of the regional or federal RSU.
If the government authority does not have records of some state (municipal) services in the Federal State Register, then it is necessary to correct the relevant information in the Federal State Property Statement. Data is updated in the State Autonomous University of Ukraine from the consolidated register in the Federal State University once a day. Therefore, after the adjusted records of the organization’s services are checked and agreed upon, as a result, in the consolidated register of the Federal State University they will receive the status " Published", after 1 day it is necessary to re-check the compliance of the list of services provided by the authority, which are displayed in the State Autonomous Institution, with the list of registered services provided by the authority from the Federal State University.
If after 2 days the list has not changed, it is recommended to contact the SASU technical support service about this problem. When applying, it is recommended to indicate the full name, OGRN and identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are not displayed by the authority in the list in the State Autonomous University of Ukraine. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the Federal State University.
- In the government's monitoring of public health services, the list contains services that are no longer provided. How can I fix this problem?
If such a problem occurs, it is recommended to refresh the page by simultaneously pressing the Ctrl+F5 buttons. If the problem persists, then it is necessary to check the correctness of the list of registered services provided by the authority in the Federal State University database. To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration. If there is no information about the responsible authority, it is recommended to contact the support service of the regional or federal RSU.
If in the Federal State Register the authority has records of state (municipal) services that are no longer provided by this authority, then it is necessary to correct the relevant information in the Federal State Property. Data is updated in the State Autonomous University of Ukraine from the consolidated register in the Federal State University once a day. Therefore, after the adjusted records of the organization’s services are checked and agreed upon, as a result, in the consolidated register of the Federal State University they will change their status from " Published"on status" Deleted", after 1 day it is necessary to re-check the compliance of the list of services that are displayed by the authority in the State Autonomous University of Ukraine with the list of registered services provided by the authority from the Federal State University.
If after 2 days the list has not changed, it is recommended to contact the SASU technical support service about this problem. When applying, it is recommended to indicate the full name, OGRN and identifier of the organization in the Federal State University. It is also necessary to indicate the identifiers of services in the Federal State University, which are displayed in the list in the State Autonomous University of Ukraine, despite the fact that in the consolidated register of the Federal State University they have the status “Deleted”. The appeal must indicate how much time has passed since the change in the relevant records of services provided by the authority in the Federal State University.
- In the GMU monitoring, the list of organizations contains records of organizations that have not been deleted from the RGU. How can I fix this problem?
If such a problem occurs, it is recommended to refresh the page by simultaneously pressing the Ctrl+F5 buttons. If the problem persists, then it is necessary to check the correctness of the list of organizations in the Federal State University database. To do this, it is recommended to contact the authorized government body of the constituent entity of the Russian Federation responsible for the formation and maintenance of the regional State Administration, as well as sending this information to the Federal State Administration. If there is no information about the responsible authority, it is recommended to contact the support service of the regional or federal RSU.
In the Federal State University, the organization’s status must indicate “Deleted.” If the status indicates something else, then you need to correct the corresponding organization record in the Federal State University and wait until the status of the organization record changes to “Deleted”. In addition, services registered in the Federal State University for this organization must also have the status "Deleted". Data is updated in the State Autonomous University of Ukraine from the consolidated register in the Federal State University once a day. Therefore, after the changes in the consolidated register of the Federal State University are checked and agreed upon, as a result of which the organization’s record will change its status to “ Deleted", after 1 day it is necessary to re-check the compliance of the list of organizations in the State Autonomous University of Ukraine with the list of organizations in the Federal State University that have the status "Published".
If after 2 days the list has not changed, it is recommended to contact the SASU technical support service about this problem. When applying, it is recommended to indicate the full names, OGRN and identifiers in the Federal State University of Ukraine of organizations that have the status “Deleted” in the Federal State University, but are displayed in the State Autonomous University of Ukraine. The appeal must indicate how much time has passed since the corresponding records of organizations in the Federal State University were changed.
- For what period is it necessary to provide information on forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015: only for the months of the 3rd quarter of 2015 or on a cumulative basis from January 2015 to September 2015?
According to forms 1-GU and 1-MU (urgent, quarterly) for the 3rd quarter of 2015, it is necessary to provide information only for the period from July to September 2015 inclusive.
- Is it possible to put a dash in the GMU monitoring entry forms?
According to Rosstat Order No. 217 dated May 6, 2015 (as amended by Rosstat Order No. 342 dated July 23, 2015), in forms 1-GU and 1-MU (urgent, quarterly), dashes are placed only in lines 1-11 of section 1, as well as in lines 46-56 of section 4. All other indicators (i.e. lines of sections 2 and 3) in quarterly forms must be filled out; dashes are not allowed in these sections.
- In the GMU monitoring input forms, you can only specify integer values. Why can't I put decimal places?
According to Rosstat Order No. 217 dated 05/06/2015 (as amended by Rosstat Order No. 342 dated 07/23/2015), in forms 1-GU and 1-MU all indicators must be filled in in whole numbers without a decimal place.
- In what units of measurement (day, hour, minute) should the value be indicated in line 40 of the State Medical University monitoring input forms?
According to Rosstat Order No. 217 dated 05/06/2015 (as amended by Rosstat Order No. 342 dated 07/23/2015), in forms 1-GU and 1-MU, line 40 indicates the average quantity hours provision of public services. In this case, the value in line 40 is calculated as a weighted average value from the general array of information for the line and greater than or equal to the value of line 41. If the actual period for providing a public service, established by administrative regulations, is calculated in days, when filling out the indicator value a day must be considered 24 hours. If the actual period for providing a public service, established by administrative regulations, is calculated in minutes, it must be taken into account that an hour is 60 minutes; Thus, the value of the indicator when filling out must be divided by 60.
Federal State Information System "Federal Register of State and municipal services(functions)" (hereinafter referred to as the Federal Register, FRGU) ensures the maintenance in electronic form of a register of state and municipal services, functions of state control (supervision) and municipal control (hereinafter referred to as functions), as well as a register of other services in accordance with the list of other services, information about which is placed in the federal register of state and municipal services (functions), approved by the Government Russian Federation.
Compound
Below is a high-level functional architectural diagram of the FRGU indicating the components included in it:
Description of components (functional modules) of FRGU version 4.1:
Provides identification and authentication of users who have access to the Federal State Register.
2. Module for entering information into the Federal State University
Provides automation of the following processes:
- Description of services, functions, necessary and mandatory services, other services, authorities, administrative regulations, documents, interdepartmental interaction cards (hereinafter referred to as the ICM), requests for access rights to the ICM.
- Maintaining auxiliary directories of the Federal State University.
- Creation of open data sets in accordance with pre-configured types of open data sets of the Federal State University.
- Generating downloads of a data set, which includes a data passport and the download structure.
- Implementation of format and logical control over the completeness and quality of entered information.
- Search for services (functions, authorities, documents, legal acts, AR, etc.).
- Coordination of information that makes up the description of the FRGU information object in accordance with the specified for it life cycle.
- Sending letters to e-mail users.
- Internal user notifications through the user interface.
3. Administration module
Provide automation of the following processes:
- Administration of internal system processes and user management.
- Monitoring of events taking place in the Federal State University.
- Configuring the transport subsystem.
4. Report generation module
Provides the generation of analytical reports in a given form based on the aggregate information of the Federal State University, as well as on statistics on the readiness of the Federal State University objects or the work of users.
5. Module for interaction with external systems
Module for integration with systems-consumers and systems-providers of information about services (functions) and authorities (organizations), providing interaction with external information systems through the following web services:
- - the service is intended to ensure that external information systems can obtain complete information about the service (function, authority, directories) contained in the Federal State University.
- - the service is intended to provide external information systems with the necessary basic set of information about services (functions, authorities). The service allows you to transmit only that information about services (functions, authorities) that were requested by external systems (a customizable list of transmitted information).
- - the service is designed to interact with external information systems that contain information about executive authorities (local governments) or other organizations providing services (in particular, MFCs).
6. Transport subsystem
Provides information interaction with regional nodes of the SPGU (Standard Registers) in terms of transmitting and receiving information about services (functions, authorities), as well as transmitting and receiving reference information.
Regulatory framework
- Decree of the Government of the Russian Federation of October 24, 2011.
- the federal law dated July 27, 2010.
- Decree of the Government of the Russian Federation of May 16, 2011. .
Interdepartmental state information system of the Sverdlovsk region No. IS-14/0010. Put into effect by Decree of the Government of the Sverdlovsk Region dated January 19, 2012 No. 17-PP “On regional state information systems “Register of state and municipal services (functions) of the Sverdlovsk region” and “Portal of state and municipal services (functions) of the Sverdlovsk region.”
The “Register of State and Municipal Services” system is designed to collect and store information on the procedure for providing state and municipal services (functions) by authorities, as well as ensuring the unity and consistency of regulatory and reference information (RNI) in the System of Public Service Portals (SPGU).
The register is maintained in order to provide interested authorities state power, local government bodies of municipalities in the Sverdlovsk region, physical and legal entities complete, up-to-date and reliable information about the information provided (executed) by the executive bodies of state power of the Sverdlovsk region public services(functions). The main purpose of the register is to place information about the service (function) in the Consolidated Register of State and Municipal Services (functions) and on the Unified Portal of State and Municipal Services. To fill out the register of state and municipal services, the “RGU-client” program is used.
If you have a problem working with RGU:
Mozilla Firefox, CryptoPro Fox Chrome
Authorization is carried out with valid accounts RSU 3.0. Authorization using electronic signature certificates is possible upon preliminary provision of certificates to the technical support service with an unambiguous indication of the user - the owner of the certificate. Authorization through the Unified Identification and Logistics System is temporarily not supported.
Instructions for gaining access and setting up the regional state information system “Register of state and municipal services (functions) of the Sverdlovsk region”
Current information, complete guide user of RGU 4, methodological recommendations are posted on the RGU 4 page at the link