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Buy an iPhone and exchange for an old one. Rules for the promotion “Tell in your old smartphone or tablet - get a discount on a new smartphone or tablet”

It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

How does it work?

Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in a store or online. Just answer a few questions regarding the brand, model, and condition of your device. We'll provide an estimated trade-in value or a simple way to recycle it.

If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase or a gift card you can use anytime.

If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your old device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Store Gift Card via email.

If you choose to trade in your old device online for a gift card, we’ll also arrange for you to send it to us. When everything checks out, we’ll send you an Apple Store Gift Card via email.

Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be returned to you at no charge.

Should I choose credit toward a purchase or an Apple Store Gift Card?

It depends on where and when you make a purchase.

If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase. The only exception is that Mac trade-ins are only available online.

If you’re ready to buy a new Apple product online ( or the Apple Store app), you can trade in an old device and get credit toward your purchase.

If you’re not ready to make a purchase, you can trade in your old device online for an Apple Store Gift Card via email that you can apply to any future Apple purchase.

And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.

How long does the online trade-in process take?

Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your credit or gift card.

Recycling a device is much faster. As soon as we email you a prepaid shipping label, just send your device to our recycling partner.

If I buy a new device online with a trade-in, what kind of credit will I get?

It depends on what you buy and how you pay for it.

If you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, we’ll apply a credit to your original purchase method up to the total price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

If you buy an iPhone using Apple iPhone Payments and include a trade-in, your estimated trade-in credit will be applied directly to the purchase price of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.

Can I see what my device is worth online, then bring it with me when I buy a new device in the store?

Yes, the Apple Trade In program is available on as well as in all our retail stores. The only exception is that Mac trade-ins are only available online.

However, keep in mind that the trade-in credit you get in the store may be different from the estimated trade-in value you received online.

How much will I get for my trade-in?

It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.

Keep in mind that we need to receive your device within 14 days of initiating the trade-in, and the condition needs to match what you told us.

If the condition of the device is different from what you described, we’ll provide a revised value. You can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card. No matter what, we’ll send you email updates about the progress of your trade-in, so you’ll know what’s happening at every step.

Does Apple offer recycling?

Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.

What devices are eligible for trade in with Apple Trade In?

You can trade in Apple and third-party devices. Many Apple and third-party devices are eligible for a trade-in credit or an Apple Store Gift Card. And all Apple devices are eligible for recycling. Either way, give us your used devices and we will handle them responsibly.

Can I cancel a trade-in?

If you haven’t yet shipped your device, you can cancel your trade-in by simply keeping your device.

If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.

Do I have to include accessories like chargers and cables?

In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.

How do I pack my device for trade-in, and how quickly should I send it to you?

Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.

Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.

Last Friday, the company made a very generous offer to owners of rather outdated models of devices iPhone smartphones 4 and iPhone 4S. The reward promised for a smartphone recycled is so great that you can Apple Store acquire . And, according to reports from eBay and Gazelle, today there are no more profitable legal alternatives.

The essence of the deal remains the same - an old phone that is in working condition is scrapped, and in return a voucher is issued for a certain amount. The difference between the current promotion is that it is aimed primarily at owners of models / 4S, for the sake of which Apple incredibly generous. Judge for yourself - the iPhone 4s is priced at $199, and its older brother at $99. Modern models cost the same iPhone 5s And 5s, respectively, if you purchase them in a minimal configuration and with a two-year contract.
That is, by going to brand store company with an old smartphone in your pocket, you can leave with a new one without spending a cent. All data, through the efforts of employees in blue “Genius bar” T-shirts, will be quickly transferred from one device to another via wireless communication. The process has been in place since 2011, when a “customer-friendly” recycling program for old electronic gadgets was launched. But previously the amount of compensation has not reached this level - those Americans who manage to take advantage of the moment are very lucky.
What’s most interesting is that the offers on the free market are not much inferior to this one and not very worn or scratched with 64 GB of memory on board you can

Apple has always surprised and delighted fans of its technology. The after-sales service of the legendary brand is also excellent! The iPort chain of stores offers iPhone owners, iPad and Apple Watch are an excellent opportunity to replace a faulty device with a completely new one.

Dropping your favorite iPhone on the asphalt is as unpleasant as scratching the glass on the Apple Watch dial. At such moments, the first thing that comes to mind is to give the device to a third-party service center. Such repairs usually cost up to a third of the cost of the product. And in the end, you receive the same phone or tablet with the assurance that it is working and a warranty of only 14 days.

Replacing iPhone, iPad and Apple Watch

An excellent alternative to renovation is commercial iPhone replacement, iPad and Apple Watch in the iPort chain of stores. If you dropped your iPhone or broke it iPad screen, you can exchange it for a new device at an additional cost. Replacing an iPhone, like other Apple equipment, is beneficial for the following reasons:

you get a completely new device;
you receive a one-year warranty from the manufacturer;
you can be sure that the product does not contain hidden defects;
the overpayment is not much higher than when repairing the product.

Conditions for commercial replacement of devices

To exchange a broken iPhone for new phone(the same conditions apply to iPad and Apple Watch), it should be remembered that the device should not have third-party parts and the consequences of unqualified repairs (soldering, missing screws, damaged elements), and catastrophic damage to the device (for example, a bent or broken motherboard ). The Find My iPhone/iPad feature should also be disabled. Replacement is carried out with 100% prepayment.

It is important to remember that commercial replacement of iPhone, iPad and Apple Watch is only possible with a similar device model of the same color and memory capacity.

03.11.2017 The promotion has expired

Discount on a new iPhone = purchase price of an old iPhone + additional discount of 5,000** rubles

Promotion dates:

The promotion has ended. You can familiarize yourself with the new terms and conditions of the promotion.

Rules of participation:

Bring your iPhone to the MTS sales office.
An office employee will evaluate your smartphone using a special program and name the purchase price based on the Partner’s price list***
Get a new iPhone at a discount equal to the cost of repurchasing your iPhone.

** An additional discount of 5,000 rubles is valid when purchasing an iPhone 8/8 Plus.

*** Get acquainted with the price list of the Partner Mobitech LLC, with the price list of the Partner Belmont LLC.

Important!

Used iPhones must be in good condition: without significant external damage to the case and screen, with working functional buttons, and without signs of damage from contact with water.

Used iPhones must be purchased in Russia from authorized dealers (list available at www.apple.com/ru)

You can find out the details of the promotion

03.11.2017 to 30.11.2017 in MTS showrooms (JSC RTK, OGRN 1027739165662, 109147, Moscow, Vorontsovskaya St., 5, building 2, hereinafter referred to as the Promotion Organizer) to clients – individuals Those who have reached the age of 18 are given the opportunity to return a used Apple iPhone smartphone (models from iPhone 4 and newer) and receive a discount when purchasing a new Apple smartphone, in exchange for an old smartphone sold under the promotion (the purchase is made by the Promotion Partner - Belmont LLC) , OGRN 5167746493547, 125047, Moscow, 4th Lesnoy lane, 4, office 511, and Mobitech LLC, OGRN 1177746461859, 109147, Moscow, Taganskaya st., 17-23, room 1, floor 2, room 26, hereinafter referred to as Partner), as well as an additional discount of 5,000 rubles when purchasing an iPhone 8 / 8 Plus. The organizer of the event has the right to refuse to accept an old smartphone if there is obvious damage. When purchasing as part of a promotion, you can purchase a smartphone on credit, except for credit under the free payment scheme. The promotion cannot be combined with other discounts and special offers. A client who returns one used smartphone can receive a discount on only one new smartphone purchased. The number of smartphones participating in the promotion is limited. The organizer of the promotion reserves the right to end the promotion early in the absence of promotional goods. Details of the promotion, including information on the list of salons, the list of smartphones, the amount of the discount and the list of damages that limit participation in the promotion, and other details of the promotion, please check with employees at MTS salons and on

I think you know when it’s a pity to throw away old things or give them to someone for free and they accumulate in your home. This happens for various reasons - something is dear to the heart and evokes pleasant memories, and something is dear to the toad, who categorically does not want to give this thing away for next to nothing :)
But in any case, no one wants to turn their home into a warehouse, and in the end we will end up parting with the item. But it is not exactly.

I have a 10-year-old iPod and my very first iPhone in my desk drawer. I am sure that if you rummage through your closets, you will also find quite a few electronics. Why am I telling this? Yes, because you came here so that I could help you find a compromise with the toad!

You know what it is Trade-in program? For those who don’t know, this is an exchange of old junk for a new one with an additional charge. Most often this applies to cars, but we at Fix-me thought that for Apple technology, trade in is no worse and why not help people exchange them old iPhone for a new one with a small additional payment!
Somehow suspiciously good, right? Surely you have a whole bunch of questions? Let me try to answer all questions and dispel all doubts :)

If you are too lazy to read/you are our regular customer/you believe everything that is written on the Internet, then you can immediately proceed to drawing up an application to buy back your iPhone or exchange it for a new model. To find out how many pennies you need to pay extra for an iPhone X or another model, you just need to.

What devices can be returned or exchanged for new ones under the Trade-in program?

The program currently includes:

iPhone SE, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, Xs, Xs Max, 11, 11 Pro, 11 Pro Max;
iPad 2017, 2018, Mini 2, 3, 4, Air 2, Pro 12.9/9.7/10.5;
Apple Watch S3, S4, S5.

In the near future we plan to add:

Macbook Air 11, Air 13, Pro 13, Pro 15 since 2010, Macbook 12;
iMac.

Can I trade in many devices?

We will exchange or buy back any number of old or new iPhones, iPads, Apple Watches, even a whole bag!

Can I exchange an iPhone 6s for an iPad Pro?

Yes! It is not necessary to exchange an iPhone 7 for an iPhone 11, you can exchange an iPad for a Macbook, an old Macbook for an Apple Watch, etc., almost any exchange options are possible.

What affects the final cost?

Model and memory capacity, set, external and internal condition, age. Not yours, of course, but the devices;)
Many people are very worried that many trade-in services in Moscow, including official ones, by mail or phone call one amount of additional payment or payment, but in the end it will be more or less. For us, this can only happen in two cases - if a nuance or defect is discovered that was not previously discussed, or if the phone is not a “native” factory assembly (the so-called refresh or refabrication) or a copy/model.

In which cities and regions do we operate?

We are located and carry out Trade-In only in Moscow for now.

How to use the Trade-in program?

Nothing super complicated is required from you.

Method number 1, for lovers of an active lifestyle.

You choose the Fix-me office closest to you, take with you the phone or other device that you want to return or exchange, and come to us. If you have a receipt/box/charger/headphones, then life is good, your phone will be valued at the highest possible price. If you don’t have the kit, it’s okay, life is still good and the phone will be valued at 97% as expensive as possible!
Next is a matter of technology. Our technician will assess the condition of the phone and kit, listen to your wishes about a new phone and make you an offer that you can’t refuse;)

Method number 2 for the lazy and busy.

If you are too lazy to go or deadlines are pressing. While our programmer is sitting in the basement without food or water developing a system for remote online assessment of the value of your iPhone, you can make a request for redemption or exchange. To do this, you will need to fill out a short form; it will take no more than 5 minutes. It will need to provide the following information:

Phone model, memory size and color (For example: “iPhone 6, 64GB, black”)
Contents (For example: “Receipt, Box, charger, headphones” or “No kit”)
Was the phone repaired, and if so, what was repaired? (For example: “the screen was changed” or “It was not repaired”)
What device do you want to exchange to? (For example: “iPhone X 256GB, white)
IMEI or serial number, this is desirable, but not required
Phone number if you would like to receive advice by phone. This is also not necessary

Once we receive your application, we will immediately offer you the best option purchase or exchange at Trade-in and we will agree on the time of your visit.

What are the benefits of exchanging Apple equipment in Trade-in?

1. Time. You don't need to waste time posting ads on different sites. You don't have to wait days, weeks or months for your phone or tablet to finally sell.
2. Convenience and safety. There is no need to communicate with potential buyers and receive SMS “I’ll pick you up for the hay right now”. There is no risk of being deceived by scammers, who have recently appeared on all trading platforms.

What device will I receive after the Trade-in exchange? Is there a warranty for the new phone?

You will receive a new phone; you can choose from Rostest or Eurotest. All devices are packaged and not activated and have a worldwide 1-year manufacturer's warranty. The warranty can be used at any authorized Apple service center.

Do we buy/exchange phones locked to Apple ID?

Alas, if you find a phone on the street, be conscious and better take it to the police. And if you have forgotten your Apple ID, then try contacting Apple technical support.