Tyumen settlement information center. Personal account "trits"

Currently, people who live in Tyumen have the opportunity to online mode. This system was developed six years ago and belongs to socially important virtual services.

How to transfer water meter readings to TRIC Tyumen

Method 1. Without registration

1. Follow this link https://lk.itpc.ru/DoEnterCntValue.aspx .
2. Enter your personal account and the last name of the owner of the premises in the appropriate fields (the personal account is indicated on the receipt).
3. Enter the verification code from the picture.
4. Click on the “Proceed to enter readings” button.
5. After the system processes the information, begin entering readings.

Method 2. Personal account

A personal account gives you more options. Without interrupting work or housework, take a payment and find out the balance of your personal account. You can access the site from anyone personal computer, which has a connection to the Internet. This makes it possible to monitor the receipt of all your payments.

Having spent very little time, it is possible to make and print payment invoices for various housing and communal services. If your home has meters, you can report their data via the Internet.

How it works.

1. Follow the link https://lk.itpc.ru/Login.aspx - login form to your TRITs personal account.
2. Enter your own username and password (case sensitive).
3. Press the "Login" button.
4. Enter the following information in the appropriate fields:

• Personal account details (can be viewed in the payment slip);
• The surname of the person registered in the housing;
• Captcha shown in the image.

1. Click the “Proceed to Entering Readings” button.
2. Write down the current data of your individual water meter. The decimal part (after the decimal point) is not required.
3. Click the "Submit Readings" button.
4. The procedure is completed. If completed successfully, you will see a special notification.

How to register in your personal account at TRITs OJSC

If you have not yet registered on the TRITs OJSC website, do so. For this:

1. Contact the company's customer service department.
2. Complete the application. Indicate in it:

• Last name, first name, patronymic;
• Date, month, year of birth;
• Permanent residence address;
• Series, number, date and place of receipt of the passport;
• Virtual mailbox;
• Phone number;
• Painting;
• Application date.

1. Among the documents you will need a copy of your passport, a copy of the certificate of ownership of real estate.
2. After five working days you will receive email a letter will be sent that will contain a login and password that will allow you to log into your account.

By the way, it is not at all necessary to go personally to the subscriber office. It is much easier and faster to download application forms from the website, print them, fill them out, sign them, then send them by mail to TRITS OJSC. Your login and password will be sent, as always, by email. You can download the application form from the link: .

Completed applications can be sent to the following addresses:

625000, Tyumen, st. Pervomaiskaya, 40
627753, Ishim, st. Karla Marksa, 57
626150, Tobolsk, st. 4 microdistrict 85
627010, Yalutorovsk, st. Sverdlova, 42
627141, Zavodoukovsk, st. Shosseynaya, 141
Personal Area

Method 3. By phone

If desired, every resident of Tyumen can contact TRIC by calling a special phone number 399-399 (additional zero).

TRITS– an online service that allows residents of Tyumen and the region to pay for housing and communal services without leaving home. The service is located on a secure page official resource companies.

Registration in the system

In order to create your own account on the organization’s website, you will need to send a written application to the subscriber department. Only the owners of the apartment, persons registered at the specified address, or tenants who have permission to use the premises have the right to provide the document.

The application must be sent by mail or delivered in person to one of the branches of TRITS OJSC. The document must indicate your: full name, passport details, registration, date of birth, telephone number and email address. Within 5 working days you will receive an email a letter will arrive with login and password.

Login to your TRIC personal account

TRITs Tyumen allows you to log into your personal account online through the official website lk.itpc.ru. Authorization on the portal occurs after entering your login and password.

Possibilities after authorization

Once you have entered your personal profile, you will be able to transfer and verify meter data, pay for housing and communal services, monitor current and previous payments, create and print receipts, and quickly convert kW and MW to Gcal.

To transfer water bills, you need to click on the link of the same name in the menu and indicate your personal account, last name and enter the captcha. After this, you will be taken to a section where you need to enter previous and current meter readings. A similar procedure is performed to transmit readings for electricity and gas.

To pay for services, you need to go to the appropriate section and generate a receipt by filling out all the specified fields. Funds are transferred via any bank card through Gazprombank. There are no additional fees charged.

In addition, if you have any questions, you can easily contact a consultant directly in your personal account using the online chat form.

TRITs is an abbreviation of the Tyumen Settlement and Information Center. The scope of activities of TRIC includes:

• charges for housing and communal services;
• collection of funds for transfer to the supplier of a particular utility service;
• consultations for residents on issues of heat, electricity and water consumption;
• work with beneficiaries and recipients of social support;
• implementation of projects aimed at development, implementation, creation and maintenance information technologies in the housing and communal services sector;
• provision of protection services personal information clients of various housing and communal services.

With the help of TRIC, meter readings in Tyumen, Tobolsk, Ishim, Zavodoukovsk, and Yalutorovsk are currently received and processed. Data transfer can be carried out online, which makes the procedure for paying bills for water and electricity convenient for both the consumer and TRIC employees.

Entering meter readings

In order to transmit water, electricity and heat meter readings to TRIC, it is not necessary to register on the website. However, having your own login and password for using your personal account is provided by TRIC additional features. This is searching and tracking all payment receipts, as well as printing any of them. It is convenient to use printed receipts in disputes with a housing and communal services company to prove that you are right. And also in the TRIC personal account, as well as in the form on the official website of the settlement and information center, you can enter the results of meter readings.

After entering your login and password through your personal account, you can use it to enter data from any metering device, as well as view readings previously taken from the TRITs meter.

How to transmit water meter readings

• In your TRIC personal account, activate the “Entering meter readings” option.
• Select a water meter.
• Activate the “Enter readings” option.

• When the “Current meter reading” field appears, write down the data on the volume of water consumed in it and activate “Enter reading”.

Submit electricity meter readings

Electrical energy data is transmitted to TRIC similarly to water data. The only difference is that instead of a water meter, you should choose an electricity meter.

How to transfer testimony without logging into your personal account

You can transfer readings to TRIC using official page Tyumen Settlement and Information Center.

To enter the TRIC system, in the form posted on the page you must enter:

• all the digits of the number indicated on the receipt, which indicates your personal account;
• the surname of the property owner.

To obtain your personal account number for use in the TRIC system, you need to:

• go to http://ls.itpc.ru/;

• select your city from the list in the form that opens;

• indicate your mailing address in the form.

After clicking the "Show" option, you will see an eight-digit combination of numbers. This is your personal account number.

Below are the most common error messages when entering data into TRIC.

1. The lack of information about the metering equipment means that the TRITSA meter is not installed in this apartment. Most likely, you need to contact your management company.
2. The message about the absence of an account number indicates that the TRIC database does not contain it. This usually happens if you dial the number incorrectly.
3. An incorrect surname is reported if the TRIC database contains an entered number linked to the personal data of another person.

If you are convinced that you are entering the data correctly, reload the page and repeat the data entry procedure.

As soon as the login is made, a page will open that contains old meter readings and fields for new ones. After entering the latest information on electricity, heating or water consumption, the “Submit readings” button is pressed.

How to transfer meter readings from a mobile phone

To transmit meter readings from a mobile telephone device, the Housing and Communal Services 72 application is used.

In addition to performing other operations, it transmits data on the consumption of water and electrical energy to TRIC.

OJSC "TRITS" - the system was created to facilitate payment and tracking of received housing and communal services for residents of Tyumen, Tobolsk and the Tyumen region. Thanks to the company’s care for its customers, it is possible to transmit meter readings and pay for them from the comfort of your own home, without standing in long lines at the cash register. In addition, the service allows you to correct the entered data, monitor the calculations performed and receive all necessary information by service provider. Personal Area TRIC, created on the official website, allows you to use all the main and additional services Anytime.

itpc.ru— TRIC official website

Personal account features

• transmit meter readings;
• prepare and print receipts;
• study your current account information;
• find out debts for services received;
• check receipt of funds to your personal account;
• make the necessary changes to your profile data;
• find out information about tariff changes and company news;
• control recalculations due to any force majeure circumstances.

Registration and login to your personal account

Please note that you can register your TRIC personal account yourself on the website or by visiting the nearest TRIC subscriber point. But at the same time, only its owner can create a personal account linked to a specific apartment or house.

If you decide to register on the site, then you need to download the registration form from the resource, print it out and fill it out, and then take this application to the office and do not forget to take your passport with you. There they will give you the necessary login information, and after receiving it you will be able to log into your personal account.

In the subscriber department, you should fill out an application and return it to the office representative, after he issues a login and password, access to your personal account will become available immediately.

lk.itpc.ru— TRIC personal account

There is another way to register a TRIC personal account without visiting the office; you need to fill out an application and then send it by regular mail to the Tyumen subscriber department (for example, on Pervomaiskaya street, building 40).

Along with the completed application, you should include a copy of your passport in the envelope, as well as a document confirming ownership or a lease agreement if the residential premises are rented. The application must be signed. Consideration of the application may take 5 days, excluding weekends. The application has a column for indicating an e-mail, and a response will be sent to this e-mail; if the subscriber does not yet have a mailbox, he will receive a paper letter.

The application must be written by hand; fields marked with asterisks are required. Due to incorrect execution of the application, the TRITs enterprise may not consider it, and you will have to print out a new form and provide it.

Submit meter readings

In your TRIC personal account there is a special section with this name, in it you need to select the “Enter readings” button, after which you need to select a specific metering device: water, light or heat. Check the previously entered data and then change it in big side, if the readings are less than before, the system will not miss them.

There are five tabs available in this section:

1. Payments. In the payments section, you can raise and review all previously paid invoices; each payment will have its own receipt, which contains the date of payment, number and type of receipt, as well as the amount.
2. Information. Here you can see the necessary information about your account and the work of the enterprise.
3. Accruals. This section allows you to find out about debts and payments made. Here you can compare payments for different periods.
4. Entering readings.
5. Settings. Behind this tab you can find ways to set up notifications, change your password and email.

To make it convenient for residents of the city of Tyumen and the region to pay for housing and communal services, a TRIC personal account has been developed - an online service located on a secure company page. What opportunities does it provide?

• Transmit current and verify previous meter readings;
• Check whether the receipt for the company’s services was drawn up correctly and, if necessary, print it;
• Resolve the issue of reconciling data or adjusting accounts if an error is found in receipts;
• Online convert mW or kW to Gcal to independently calculate payments.

In addition, your personal account displays personal data, information about the owner and contact numbers of subscriber departments.

Registration in your TRIC personal account

Registration in your personal account is carried out only after submitting a written application to the subscriber department. Documents are accepted from:

• Apartment owners or their representatives;
• From people registered at the specified address;
• From housing tenants with the provision of documents confirming the legality of the rental right.

The application indicates your full name, date of birth and registration, passport details, contact phone number and e-mail. Documents should be sent to the nearest branch of TRITs OJSC by post or bring it in person. After 5 working days, a login and password to enter the account will be sent to the client’s email.

Login to your TRIC personal account

The client can log into his TRIC personal account immediately after receiving the specified information by e-mail. To do this, you need to visit the official website of the company; in the left menu you should find a link to your personal page. By clicking on the “Personal Account” button, the main fields – login and password – will become available. They must be entered in accordance with the recommended language and transliteration (capital letters). If necessary, you can remember the entered data so that the subsequent authorization procedure is instant. But the company still recommends recording and keeping secret the login information received.

TRIC personal account: entering water meter readings

Having opened your TRIC personal account, entering water meter readings will not be difficult. You must follow the link of the same name and fill out the fields provided. In this case, the personal account is indicated. These 8 digits can be found on any previous receipt. Then the surname of one of the residents (or registered) at the address in question is written down. All that remains is to enter security code(captcha) and proceed to transmitting the readings. Previous and current information on water consumption for the reporting period is recorded in the corresponding windows. By clicking the “send” button, the client will provide all information to TRITs OJSC.

TRIC's personal account allows you to transfer meter readings in a few seconds!

Thus, today, in a few clicks, the TRIC personal account allows you to transfer meter readings not only for water, but also for gas and electricity. This significantly saves clients time. All information on previous payments can be verified at home. Later, if you need to make adjustments, you should contact the subscriber department to provide up-to-date information. TRITS OJSC takes care of customers and makes the payment and account control procedure easy and simple through the maintenance of personal accounts - personalized and easy-to-use online services.

Payment through your TRIC personal account

Subscribers of TRITs OJSC do not have to waste time going to the cash desk to make payments on their invoices. Starting from November 2010, users of the TRIC personal account, in addition to entering meter readings, monitoring accruals and receipt of payments, as well as generating receipts, have access to a service such as online payment for housing and communal services. And since December 2016, this function has also appeared in the Housing and Communal Services 72 mobile application.

Now, to pay utility bills, subscribers of TRITs OJSC simply need to log into their personal account from the company’s website or from an application installed on mobile phone or tablet, generate a receipt and click the “Pay” button. Online payment is made by bank cards Visa or MasterCard of any banks. Funds are credited through Gazprombank within 3-5 business days. The service is provided without charging a commission.

The convenience of such advanced functionality has already been appreciated by thousands of users. So, from the beginning of 2017 only through mobile app Residents of the Tyumen region made 6 thousand payments totaling 21 million rubles. At the same time, online payment through a personal account continues to gain popularity. In the last six months alone, the number electronic payments increased 10 times. And this figure continues to constantly increase.

Online consultant in the office

One of the very convenient services provided as part of the company’s service is the assistance of an online consultant. It often happens that when working with the system, even experienced users may have questions. It is at such moments that online support comes in handy.

In addition to taking meter readings and informing subscribers about the operation of the service, consultants will always help you understand the types of services provided by the company and possible ways receiving them. They will provide information about management companies, their contacts and operating hours. They will inform you about the current tariffs and how they are calculated.

You can request online support directly from your personal account. To do this, you will need to open the “Consultant” section and select one of the proposed chats. For the convenience of processing citizens' requests, this section provides access to several dialog boxes. Among them there are 2 chats intended for retrieving meter readings, a chat for communication with a consultant at the passport office, as well as 4 chats for communication with consultants on other issues, depending on the region of the location of the center in which the subscriber is served.

Having selected the required consultant, a dialog box with a form for entering a question will be displayed on the screen. Requests are processed almost instantly and a response can be received within a couple of minutes. If you need to save the information received in the specialist’s response, you can print the correspondence or send it to your email.

It is worth considering that you can get an instant answer only during online consultants’ business hours from Monday to Friday from 8:00 to 17:00 local time. Online support specialists have a lunch break from 13:00 to 14:00. Outside business hours, applicants will be asked to provide their name, address Email and the question itself. The answer will be sent to the specified email address as soon as the consultants work.

Receiving forms and documents through your TRIC personal account

Through your personal account you will only be able to receive a receipt for payment of housing and communal services. In order to print a payment document, you simply need to use the “Generate receipt” service option and then send it for printing. The receipt received in this way is absolutely no different from the one that arrives by mail. It will be accepted for payment at any payment acceptance point.

And if the subscriber needs application forms or housing characteristics cards to receive social support to pay for housing and communal services or receive subsidies, these documents can always be printed from the official website of TRITs OJSC in the “Our Services” section. It is worth noting that for the convenience of subscribers, all forms downloaded from the resource can be filled out directly from the computer. To do this, simply save the form, open it in Abode Reader and fill out the forms. Once all requested data has been entered, the form will need to be printed and signed.

How to disable your personal account

The question of disabling a personal account does not often arise for subscribers. And this situation is completely justified. After all, access to the service is provided absolutely free. Even if the subscriber does not use the account, no claims or obligations can be brought against him for having access to the service.

But if, for some reason, the subscriber wants to disconnect the service from his personal account, this is quite possible. To refuse access to your personal account, the subscriber will need to contact TRITs OJSC and write a corresponding application. You will need to take your passport with you to confirm your identity.