How to turn off call hold on samsung. "Call Hold" from MTS: service management, cost, how to connect or disconnect

Basic service " Call Hold", a much needed tool mobile communications, which gives many useful benefits to its users.

With its help, subscribers can make other calls, switch during a conversation with two interlocutors in turn to the first or second phone number.

Why is this needed? Everything is very simple - the benefit in order to save money. The subscriber can save on communication by making a call to another number while holding the previous call. Thus, it saves on the cost of the first minute of communication in the second call while maintaining the communication of the first call.

Quite a convenient service for subscribers whose tariff plans have high cost tariff for the first minute of voice communication in comparison with the following minutes of conversation.

Description of the "Call Hold" service of the mobile operator "MegaFon"

The service is very easy to use. During a communication session, the subscriber will only have to press the number 2 and the call button, then dial the number of the second interlocutor and again press the call button.

As a result, the first interlocutor will be switched to standby mode, and you can communicate with the owner of the second number.

To switch back to the first number, having finished communicating with the second interlocutor, the subscriber should press the number 1 and make a call. the option is available in all Megafon tariff plans:

• and others

Switching between interlocutors is performed by a command when button 2 is pressed, followed by pressing the call button.

Service cost, connection conditions and features

This service is basic and available to owners of any Megafon. Payment for connection and use of the service is not withdrawn. The service should not be activated or deactivated, as mobile device subscriber "MegaFon" already supports such a communication function, and it is activated automatically.

An individual instruction will help the subscriber to understand all the intricacies of service management personal phone, if it has the "Call hold" service. This "Call Hold" service allows its subscribers to free connection"Conference call" services.

The subscriber can use it not only when communicating within the network of the Megafon mobile operator, but also when calling numbers of other mobile operators and fixed communication, as well as when calling to the numbers of international operators. You can also use "Megaphone Call Forwarding"

Payment for calls using the service is made in the same way as if the subscriber called separately to each of the held communication numbers, there will be savings only in the first minute of the call.

All other minutes of communication are paid at the established rate of the owner of the phone number who makes the call.

This means that a fee is charged for each call, based on its duration, depending on the type of call (outgoing / incoming) and its direction (in the home region / roaming Russia / outside the country / to mobile operator numbers / fixed-line communication).

Megafon employees have developed a service that allows subscribers to hold a call. Thanks to the option, customers can call any number without interrupting the conversation they started earlier. The function works on all tariff plans.

There is no subscription fee for using the service. Funds are debited for each hold request. In case of any difficulties, it is recommended to visit the office of the company.

Subscribers using the service can, without interrupting the conversation:

• Call other numbers;
• Receive a call on the second line;
• Switch between interlocutors.

The operator does not charge a subscription fee for using the feature. Money is written off for holding a call - 1 ruble per request. It should be noted that each region has its own rates. To clarify the tariff scale, it is recommended to contact the operator - "0500".

For subscribers who use the tariff plan of the All Inclusive line, the package is provided free of charge, that is, the price of each request is 0 rubles.

The service works on the territory of the home region and beyond. If a call is received in a roaming zone, you will have to pay extra for an inter-regional or international communication. It is recommended to check with the operator about the cost of international communication.

How to connect

Subscribers interested in the option can connect it in a few minutes. For this you need:

• Dial the combination "*105*604#";
• Login to personal account on the site ru. In the "Services" section, find and activate the desired function;
• Call the customer support center. The operator will ask questions to verify the identity of the caller. After that, the option will be activated.

If you have any difficulties connecting the function, it is recommended to go to the company's office. Consultants will help you activate the package. There is no commission charged for connecting the option.

Control

When the service is activated, you can start using it. The following combinations are used for control:

• Button "2" and "Call", then the subscriber's number. The command allows you to call any subscriber without breaking the connection with the interlocutor;
• Button "2" and "Call". A combination that allows you to switch between the first and second line;
• Button "1" and "Call". Command to end an active conversation.

It is enough to remember simple combinations, after which you can actively use the service.

How to disable

Subscribers who decide to disable the "Call Hold" service on Megafon can do this in 3 ways. To deactivate a package, you need:

• Go to ru site. Log in to your personal account, and then turn off the unnecessary package;
• Install mobile app. In the parameters, find the connected paid service and then turn it off;
• Visit a communication salon. Consultants within 15 minutes will deactivate the option to hold the call.

For deactivating the feature subscription fee not charged.

Who is suitable for

The service will be of interest to all subscribers who do not want to miss an important call. The advantage of the option is that it can be activated on any tariff plan. Customers can also take advantage of an alternative offer -. additional information You can check with the operator or another representative of the company.

What is call hold and how to use this feature?

Cellular operators automatically enable some features for subscribers, which should simplify the process of using mobile communications. One of these services is call hold - it is supported by all modern smartphones.

What is Call Hold?

Call Hold - free option, which makes it possible to receive several calls in parallel. Thanks to this function, you can talk with one person, and after 2 seconds switch to a conversation with another subscriber. To receive a second call, you do not need to disconnect from the previous conversation - it will be put on pause.

When the second line appears, background short signals will appear in the smartphone speaker - this means that someone is calling in parallel with the main conversation. There is a "Hold" button in the conversation menu. If you press it, the phone will automatically switch to a conversation with a second person. In this case, the first call will not be dropped. As soon as the second conversation ends, the subscriber will be able to return to the first one.

Disabling Call Hold is simple. This can be done in your personal account. mobile operator- usually in the section with additional services there is an option to deactivate the option.

An alternative way to disable is to use a special USSD command. For example, for the mobile operator MegaFon, you need to enter the command * 520 #. To disable the option on Tele2, enter the USSD command *43#. On mobile operators "Beeline" and "MTS" there is a similar request - * 43 #.

Often, during a conversation, the subscriber may receive more calls, which he can learn about by the incoming sound signal. As a result, the subscriber can observe the operation of the Megafon service " Call Waiting". With this service, you can switch to another incoming call, or reject the existing one and accept the second incoming one.

It is provided to all subscribers free of charge and is included in the basic set of services. So connect this service is not necessary, it is already connected and is provided to the subscriber immediately when using the starter package for the first time.

One more service Call Hold”, which allows you to continue the conversation with another without rejecting the previous call. It is also provided to the user free of charge and is included in the basic set.

Managing the Megafon "Call Waiting" service

To switch to a second incoming call, press mobile phone dial 2 and press call. To return to the first call again, you need to dial again 2 and press the call button.

To not answer an incoming call, just dial 0 and press the call button.

How to disable "Call Waiting" on Megaphone

To disable this service, use USSD request #43# , after which the action will be paused. In this case, the subscriber calling you will hear a sound message that the line is busy. To re-enable, dial a USSD request *43# .

Managing the Megafon "Call Hold" service

In order to make a call without resetting the previous one, you need to press on your mobile phone 2 and a call button. You can also switch between calls during a call by pressing the button 2 and call.

• For more detailed information for the operation of services it is necessary

Call Waiting/Hold is a useful feature when you want to always be available for incoming calls. You will not miss important calls if you have a second line on your number, holding a call on one of them, you can answer or make calls from the other. This is convenient, but who cares about this function. To understand how to use it and how to connect it, our review.

What is Call Waiting/Call Hold?

This function has two purposes:

• Call waiting on the phone happens when a person calls you on the second line and waits for you to answer after ending the conversation on the first line;
• Call hold occurs when you are on the first line and put the call on hold and make a call on the second line.

“Waiting” and “Holding” services operate in one option from MegaFon.

Why additional service if you can call standard mode and call back after busy beeps. But the option becomes a lifesaver when you have a heavy load on your phone and don't want to miss an important call. If an important contact calls a "busy" number, he may simply not call back, and you will not know who wanted to call.

When the Wait/Hold option is enabled, you will hear ringing tones on the second line while talking.

For convenience and clarity, on the second call, the phone will flash the screen and it will be written which number is calling.

As soon as you hear an important call, you can press "Waiting" for the first line and answer the second. If you don't want to answer right away, you can reject the call or hang up for both. In this case, it is necessary to press the corresponding buttons on the phone menu. The first time is difficult, you can mix up the commands and reject both calls at once.

When a problem arises and it needs to be urgently solved by phone, without breaking the connection with the interlocutor, you use the "Call Hold" service. You press the "Hold" button and dial the number of another contact manually or from the list on your phone.

Remember that when talking on two lines at the same time, you can switch between calls by pressing the corresponding menu buttons.

Now regarding the payment for the service. “Waiting” for a call is provided by the operator free of charge for everyone, and “Hold” has a subscription fee of 1 ruble, it must be connected separately. Free of charge, this option is fully provided to subscribers. tariff plans series "All Inclusive". You don't have to pay anything extra for it.

Call Hold connection for MegaFon subscribers

You need to learn a few simple commands to connect "Waiting/Holding". To set the call hold option, you must enter the following combination: *43# and a call. In the section "Call settings" in the phone itself there is a special item for holding. "Waiting" will be set by default. Perhaps your phone has a ban on holding calls, then you need to remove it, for which enter *520# and call.

How to disable "Call Hold" from MegaFon

In the case when the option is not needed, it is removed by entering the command #43#. The settings of the phone itself are also available to subscribers.