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Touch mouse not working on laptop. Touchpad on a laptop

One of the features work on a laptop is that it is not necessary to use a mouse for this, it is replaced by a touchpad. The question is why touchpad not working on laptop, worries many users, becausein the event of a breakdown, a lot of inconvenience arises, especially if you do not have a mouse at your disposal. The touchpad is a touch pad that responds to touch and movement of the finger, which moves the cursor along a given trajectory. The problems that arise often lie in its correct setting.

Step-by-step instructions for restoring the touchpad

1. No matter how funny it sounds, but first make sure it is clean. This panel is cleaned with a soapy swab. Then wipe with a damp cloth and let dry. About 5% of calls to our service center solved in this way. It is very important to remember that the touchpad does not respond to wet and greasy hands!

2. Make sure the sensitivity settings are correct and that the device is touch panel touchpad"works fine". In this case, it's an asus device. touchpad ps/2.

3. Check that you have all the necessary drivers for the touchpad. It is very important that the driver window contains entries from the manufacturer with a version higher than 1.0. Often standard drivers Windows (especially common on 7 and 8.1 systems) do not function correctly.

4. When the touchpad does not work in general, then to eliminate the cause, you need to eliminate simple options malfunctions. First, make sure the panel is connected. In order to connect the panel, you can use several methods:

Fn key combination with one of the F1-F12 keys;

Press the touchpad on / off button (it is not available on all laptop models);

Enable using the utility that is displayed next to the clock;

Disable the mouse, which will automatically enable the panel (device conflict).

If only scrolling or finger gestures do not work

Often the problem lies not so much in the complete loss of functionality, but in the partial operability of the device, and if scrolling on the touchpad (the so-called scrolling) or special finger gestures do not work for you, the whole problem lies in the curvature installed drivers. If their reinstallation did not help, then you will have to contact the service center, since the physical failure of the panel cannot be ruled out (for example, after flooding with liquid containing solids). Another thing is if scrolling on the touchpad stops working for you for no apparent reason. In this case, these are 99% crooked drivers - such problems with scrolling are especially common on devices Acer, ASUS and Hewlett-Packard (HP).

By the way, a lot useful information can be read in the article "What to do if the laptop is flooded".

Problems on various laptop models

Thousands of people a month contact our service centers across the country and, thanks to this, we can collect very interesting breakdown statistics. touchpad devices.

ASUS

The Taiwanese company produces excellent models that almost never break. If your touchpad does not work on ASUS laptop- this is not a problem of the device itself, but operating system. However, not everything is so rosy - physical breakdowns are found in the asus K53S series.

ACER ASPIRE

Budget laptops from this manufacturer are a constant headache for the repairman. There is no need to sin on the operating system here - on Acer laptops Aspire touchpad not working often for no apparent reason. We advise you to pay attention to the BIOS settings, and if you are able to disassemble the device yourself (which we strongly do not recommend), then check the cable connecting the panel. Unlike the previous brand, the only model that suffers from constant problems with the touchpad is the 5750g line.

PACKARD BELL

Once popular in the CIS countries, the American company Packard Bell is becoming less and less common on the market, which cannot but sadden the "old-timersilts" of the IT world. The most common problem due to which Packard laptops Bell the touchpad does not work - this is an accidental pressing of the Fn + F7 keys (the corresponding icon is drawn on it). Just click and everything will be fine. If it doesn't work, try the combination fn+esc- this combination is also useful for avoiding false positives.

Interesting article: Setting up routers for PB

HEWLETT-PACKARD (HP)

Very often, the problems are increased sensitivity, clogging of buttons with food (everyone sins sometimes, don't worry), lack of adequate drivers. If your touchpad does not work on an HP laptop, it is better to contact a service center to keep the warranty on a very expensive device.

Interesting article: Cleaning an HP laptop from dust and debris

Lenovo

Lenovo equipment is rapidly gaining popularity in Russia, Ukraine and other CIS countries. If purchased Lenovo device the touchpad does not work - download the latest drivers, this will help solve the problem. It’s also very common on Lenovo devices that people simply inadvertently forget to turn on the touchpad (the button is placed very inconveniently, and often people don’t notice how they create a problem for themselves).

Useful link: Software from the manufacturer

SAMSUNG

If the touchpad does not work on your Samsung, use it to troubleshoot. Most often on Samsung devices The touchpad does not work due to software defects. You can download the necessary data on the website technical support or update them directly in Windows.

Interesting article: How to turn off Windows 8

SONY VAIO

Sony produces many top models, including ultrabooks, the diagnosis of which is difficult due to the complex design of the case and microscopic connections (including the cable). It is especially difficult to make repairs if the touchpad on SONY VAIO is broken. The device is connected to printed circuit board ultra-thin plumes. If the device does not function, it is better to contact the workshop.

Quite often, the problem lies not in the hardware, but in the settings of the operating system. In order to reinstall the drivers, you need to download their official website and run them in the OS.

For Windows - go to Device Manager and select the one you need. Then click on its properties and click "Update". If the driver is not found, remove it and restart the system. After restarting Windows will automatically pull up the right software. Step by step photo instruction:

Repair in the service center

In the network of our workshops throughout Ukraine, you can solve any technical problem quickly and, most importantly, inexpensively. Call the manager right now, and we will immediately name the price of the repair!

If the article helped you - do a good deed and like it. If the problem has not been resolved, visit our forum or ask a question to an online consultant.

If Skype, Bluetooth, the bottom bar, or touchpad scrolling are not working on your computer, read this article to try and troubleshoot the issue.

Bluetooth not working

If you wanted to connect wireless speakers, headphones or mouse, and suddenly it turns out that Bluetooth is not enabled on your laptop, the best thing to do first is to try turning it on. To do this, in different operating systems, you need to perform different actions.

The easiest way is to enable BT in Windows 7. To do this, you need to find the corresponding shortcut on the autorun panel (bottom right) and click on it, then open "Settings" and enable the module.

Please note that on the laptop it is necessary to enable not only Bluetooth itself, but also Networks (Wireless).

If your PC is running Windows 8, you will have to proceed differently. You need to open the rights panel. To do this, move the cursor to one of the corners and click the "Options" item. Then select "Change PC settings" > "Wireless network". After that, in order to connect the device, you need to go to “Devices”> “Add a device” in the same section.

In Windows 10, to turn on Bluetooth, you need to go to "Settings" and then select the one you need, for example, " Wireless devices”, where you can turn on the BT module or turn off the Airplane mode, which this module blocks by default.

If it was not possible to turn on Bluetooth, then most likely the driver installed on your system is not suitable or does not work correctly. To see if this is the case, you need to go to the "Device Manager" (Win + R > devmgmt.msc). If the BT devices seem to be installed, but are named "Generic Bluetooth Adapter" and/or Microsoft Bluetooth Enumerator, the installed driver is most likely not suitable. If the device is recognized but not working, and the Device Manager icon has a down arrow, then it is disabled. It is necessary to click on the line of the BT-module with the right mouse button and select the “Enable” item in the dialog box that appears.

If there is a yellow exclamation mark in place of the arrow, then the device driver is not installed. For information on how to fix this issue for any device, see the first article in the series. In addition, it is possible that the module is disabled physically or from the BIOS.

We have already talked about how to exit the BIOS or UEFI. The BT related item may be on the Advanced or System Configuration tabs. Here you need to pay attention to the items Onboard Device Configuration, Wireless, Built-in Device Options or WLAN. All these items must be enabled, that is, Enabled

Touchpad scrolling not working

The touchpad, as you know, is a touchpad that replaces the mouse on laptops. Therefore, if it does not work, the user is really "hands-free".

When your touchpad refuses to work not entirely, but only partially, for example, scrolling does not work, with a probability of 95%, the device driver is to blame. Of course, wiping the touchpad once again does not hurt, but if this does not fix the situation, most likely, you should update the driver.

To do this, go to the "Device Manager" (Win + R> devmgmt.msc), then find the item responsible for the touchpad. It's usually located in the "Mice and other pointing devices" section, but it may turn out that the touchpad will not be there. In this case, you need to look in the "Other devices" section, and if not there, you need to go to the "View" > "Show hidden devices" tab.

After the desired device is found, you need to update or manually find and reinstall the driver. We talked about how to do this in detail in the first article.

Taskbar not working

Sometimes in Windows, the so-called "bottom bar", or Taskbar, can suddenly stop working. This happens especially often in Windows 10 as the youngest and not yet debugged system.

If this particular version of the OS is installed on your computer, and at the same time the Taskbar stops responding to external pathogens, most likely the problem is in Explorer, which simply freezes. To force him to fulfill his duties, you should do the following. First, you need to log into PowerShell. If not only the Taskbar does not work, but also the Start button, you should press Ctrl + Shift + Esc, then in the window that appears, select the “File” tab > “Run a new task”. After that, the task creation console will open, in command line which you need to write PowerShell and check the box next to the line "Create a task with administrator rights". The next step in the PowerShell command line is to write: Get-AppXPackage -AllUsers | Foreach(Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"). This command will force Explorer to restart.

The popular messenger from Microsoft may not start or work incorrectly for several reasons. Firstly, the program itself can “make a mistake”. In this case, you need to download a fresh distribution kit from the Skype website and reinstall it. Secondly, the messenger may not work for external reasons, such as problems with sound, microphone, headphones, or webcam. In this case, you should carry out diagnostics as we described in the first and second articles of this series, and restore the operation of the modules.

Computer technology has firmly entered our everyday life. Each person uses technology for different purposes to meet basic needs. Some may use a computer for work, others make purchases over the Internet, but most use the computer as entertainment or a means of communication. Among the last group of users, the most popular type of computer is a laptop.

Advantages and disadvantages of laptops. What more?

One of the advantages of a laptop over a conventional computer is the availability of a battery for use in offline work. However, in order to clearly show the ratio of the number of advantages to disadvantages, it is necessary to correlate them with each other.

Among the shortcomings of modern laptops, features can be distinguished. On many models, a situation very often arises when scrolling (touchpad on a laptop) does not work. The solution to this problem will be discussed below.

The second advantage laptop computers are small sizes. But even in this situation, the user must understand that he has to sacrifice something. In particular, in order to reduce the size of a computer, manufacturers are forced to use complex manufacturing technologies for the main components, which subsequently lead to an increase in the cost of the laptop itself.

Someone prefers this modification because of the reduced size and low weight. However, these indicators seriously affect the performance of the hardware, which is highly valued today.

In favor of using laptops, the presence of such functionality, as a Wi-Fi adapter, built-in camera with microphone and integrated acoustic system. However, some manufacturers sometimes save on acoustics, so lovers of good and clear sound have to additionally connect speakers.

As you can see, for each advantage, you can choose the corresponding disadvantage. Therefore, it should be concluded that the number of advantages is approximately equal to the number of disadvantages. However, most people, when choosing between a regular computer and a laptop, lean more towards the second option due to the convenience of using it anywhere. And in most cases, they are not at all afraid of a situation where a problem may arise that scrolling does not work.

main reasons. Solutions

Here we smoothly approached the question of why scrolling does not work. The touchpad on a laptop can actually fail for various reasons. However, in order not to contact the service, it is necessary to consider them and learn the main solutions. Thus, you will save your time and money, which you can happily spend on more important things.

So, the first and main reason why scrolling (touchpad on a laptop) does not work is a problem with the driver. There are several solutions. The first one is to try restarting your computer. Sometimes it happens that when the operating system is loaded, the touch-pad driver does not have time to load. If the problem persists after the reboot, you need to check the driver itself. To do this, you need to open "Computer Properties", find the name of the touchpad in the list of devices, open its properties and view driver information.

The second reason when scrolling does not work (the touchpad on the laptop is not broken in this case) may be as follows. Some models are equipped with a special touch-panel on/off button. Therefore, you need to make sure that the touchpad function is activated by pressing this button.

The third option for scrolling to fail is a device conflict. This happens if you are using a regular mouse connected via USB. You need to turn off the device and check if the problem is still there.

What are the problems of different brands?

Asus models are highly reliable. Manufacturers pay special attention to the technologies used. And even if the touchpad on a laptop does not work (scrolling), Asus models assume that the problems that have arisen are related to the operating system, but not to the hardware.

For the Hewlett Packard brand, the described situation is also possible. When the touchpad on a laptop does not work (scrolling), HP services often cite small debris clogging the panel as the main reason.

Is the budget option always good?

Budget laptops from Acer also very often fall into the hands of repair services specialists. And one of the reasons has already been described earlier - the touchpad driver. Acer scrolling not working on laptop? You need to check the version of the installed driver and follow the steps described above. If the problem persists, it is recommended to contact the service.

It is for laptops of the Acer line that the touchpad may not work without a known reason. The performance can be impaired even by the BIOS settings or the loss of contact with the cable connecting the panel.

When setting up scrolling, it is important to understand the following points:

1. Scroll speed external mouse and the touchpad are regulated by different settings.

2. Except system settings, browser settings, including various add-ons and extensions, may affect scrolling speed.

So sign in Control Panel and select section Mouse:

Change mouse scroll speed

Go to the tab Wheel.

Choose how many lines the scrollable content will move per one step (click) of the wheel:

Changing the touchpad scroll speed

To change the touchpad settings, the device driver must be installed on the system. It can always be found on the laptop manufacturer's website. Also, we hasten to note that Windows 8.1 is able to successfully find and install drivers for popular devices on its own via the Internet. And the touchpad is no exception. In the pictures below, we show how to set up the Synaptics touchpad that comes with our HP laptop. All we have done is set licensed Windows 8.1 and connected to a wifi router. A few minutes later, the required touchpad driver was downloaded and installed along with other device drivers and Windows updates.

Therefore, you can manually search for updates and there is a good chance that Windows will download the missing driver:

Go to the tab Device Options.

Select your device from the list.

Click the button Options:

In the touch device settings window, go to the section scrolling.

Select the desired speed (in our case, it had to be reduced).

Click Apply to save changes:

I changed the scroll speed. Why doesn't she change?

If the browser has an extension for smooth scrolling (for example, SmoothScroll), then its settings take precedence over the system settings. Therefore, if after changing the settings of the touchpad and mouse you do not observe any changes, check if such add-ons are installed in the browser.

After changing the scrolling settings in the extension, you need to refresh the browser page (F5) for the changes to take effect.

Click the button Menu.

Select Additional Tools.

Click on Extensions:

Find the desired extension in the list and click on the link Options under him:

Speaking specifically about the SmoothScroll extension, in order to change the speed of scrolling web pages, you need to set desired value in field Step size and press the button Save settings at the bottom of the page:

How to change the pointer speed

The cursor speed setting is common for both the touchpad and the external pointing device.

Go to the tab Pointer Options.

Select a comfortable speed with the knob.

Click Apply:

Nowadays, having a laptop with you is very beneficial: it does not require much space, it can be easily carried, and, most importantly, it is easy to work with it without a mouse, as there is a touchpad device that you can slide your finger over on which you can move the cursor on the screen. But what if this very touchpad is broken and no longer transmits a signal to move the mouse? We will try to answer this question in this article. Below we will talk about the various ways and problems associated with touchpad scrolling, so that you know what to do if this device breaks down on a laptop.

External touchpad cleaning

First you need to make sure that the touchpad panel is clean, because it is likely that due to dirty particles, the device simply does not respond to the touch of your fingers. Wipe the touchpad first with a soapy swab, then go over it with a damp cloth and let it dry.

Don't worry about the swab or tissue being wet. The touchpad does not react to moisture, which is why you will not damage it in this way.

Checking for connection using the keys

It is likely that the touchpad was simply disabled. All laptops have keyboard shortcuts”, with which you can adjust some elements of the laptop.

So, by simultaneously pressing the combination of the Fn key and the desired button in the top row on the keyboard, you can enable and disable the touchpad.

It is important to remember that these combinations may be different on different laptops. Just look for an icon that looks like a touchpad in the top row.

Device Conflict Check

Perhaps the connected mouse and touchpad on the laptop are in conflict with each other. If you checked the first two options and their solution did not help, then try disconnecting the mouse from the laptop and then turn on the touchpad, as described above.

Using the utility

Another way to solve this problem is to have an icon on the panel near the clock (see screenshot below). If you have such an icon, then the touchpad can be activated using it.

Loop connection test

To check this option, you will need to get to the laptop motherboard. To do this, open back panel(in some models, the top panel) by unscrewing the bolts on it.

Note: different models laptops open in different ways, so no specific advice can be given here on exactly how to open a laptop. When you see the "motherboard", see if the cable has disconnected from it.

Driver installation

Do not forget that most laptop components require drivers to work.

Driver is software, which interacts a specific part with the laptop operating system. So, for the operation of a mouse, a connected keyboard, or the same touchpad, these drivers are required.

It is important to remember that each component has its own drivers. One universal driver does not exist for all occasions. Driver download links for Asus and Acer models:

Outcome

It is not at all a fact that the above methods will help you. If none of the above worked, then we recommend that you simply take the laptop to a service center, where they will surely help you solve the problem.

chopen.net

Why is scrolling not working: touchpad on a laptop?

Computer technology has become an integral part of our daily life. Each person uses technology for different purposes to meet basic needs. Some may use a computer for work, others make purchases over the Internet, but most use the computer as entertainment or a means of communication. Among the last group of users, the most popular type of computer is a laptop.

Advantages and disadvantages of laptops. What more?

One of the advantages of a laptop over a conventional computer is the availability of a battery for offline use. However, in order to clearly show the ratio of the number of advantages to disadvantages, it is necessary to correlate them with each other.

Of the shortcomings of modern laptops, one can single out the features of the touch panel. On many models, a situation often arises when scrolling (touchpad on a laptop) does not work. The solution to this problem will be discussed below.

The second advantage of portable computers is their small size. But even in this situation, the user must understand that he has to sacrifice something. In particular, in order to reduce the size of a computer, manufacturers are forced to use complex manufacturing technologies for the main components, which subsequently lead to an increase in the cost of the laptop itself.

Someone prefers this modification because of the reduced size and low weight. However, these indicators seriously affect the performance of the hardware, which is highly valued today.

In favor of the use of laptops, the presence of such features as a Wi-Fi adapter, a built-in camera with a microphone and an integrated speaker system is inclined. However, some manufacturers sometimes save on acoustics, so lovers of good and clear sound have to additionally connect speakers.

The touchpad on the laptop does not work: the main reasons. Solutions

The third option for scrolling to fail is a device conflict. This happens if you are using a regular mouse connected via USB. You need to turn off the device and check if the problem is still there.

What are the problems of different brands?

Is the budget option always good?

fb.ru

If the touchpad does not work or has stopped working

One of the features of working on a laptop is that it is not necessary to use a mouse for this, it is replaced by a touchpad. The question of why the touchpad does not work on a laptop worries many users, because if it breaks down, there is a lot of inconvenience, especially if you do not have a mouse at your disposal. The touchpad is a touch pad that responds to touch and movement of the finger, which moves the cursor along a given trajectory. The problems that arise are often incorrect setting.

By issue: just doesn't work - serious problems - only scrolling or gestures - windows

Model: ASUS - ACER - PB - HP - LENOVO - SAMSUNG - SONY - TOSHIBA - DELL

Step-by-step instructions for restoring the touchpad

1. No matter how funny it sounds, but first make sure it is clean. This panel is cleaned with a soapy swab. Then wipe with a damp cloth and let dry. About 5% of calls to our service center are solved in this way. It is very important to remember that the touchpad does not respond to wet and greasy hands!

2. Make sure the sensitivity settings are correct and that the touchpad device is "working properly". In this case, it is the asus touchpad ps/2 device.

3. Check that you have all the necessary drivers for the touchpad. It is very important that the driver window contains entries from the manufacturer with a version higher than 1.0. Often standard windows drivers(especially common in systems 7 and 8.1) do not function correctly.

4. When the touchpad does not work in general, then to eliminate the cause, you need to exclude simple variants of the problem. First, make sure the panel is connected. In order to connect the panel, you can use several methods:

Fn key combination with one of the F1-F12 keys;

Press the touchpad on / off button (it is not available on all laptop models);

Enable using the utility that is displayed next to the clock;

Disable the mouse, which will automatically enable the panel (device conflict).

If only scrolling or finger gestures do not work

Often the problem lies not so much in the complete loss of functionality, but in the partial performance of the device, and if scrolling on the touchpad (the so-called scrolling) or special finger gestures do not work for you, the whole problem lies in the curvature of the installed drivers. If their reinstallation did not help, then you will have to contact the service center, since the physical failure of the panel cannot be ruled out (for example, after flooding with liquid containing solids). Another thing is if scrolling on the touchpad stops working for you for no apparent reason. In this case, these are 99% crooked drivers - such scrolling problems are especially common on Acer, ASUS and Hewlett-Packard (HP) devices.

By the way, a lot of useful information can be found in the article "What to do if the laptop is flooded."

Problems on various laptop models

Thousands of people a month contact our service centers across the country and, thanks to this, we can collect very interesting statistics on touchpad device breakdowns.

ASUS

The Taiwanese company produces excellent models that almost never break. If the touchpad does not work on your ASUS laptop, this is not a problem with the device itself, but with the operating system. However, not everything is so rosy - physical breakdowns are found in the asus K53S series.

ACER ASPIRE

Budget laptops from this manufacturer are a constant headache for the repairman. There is no need to sin on the OS here - on laptops Acer Aspire The touchpad does not work often for no apparent reason. We advise you to pay attention to the BIOS settings, and if you are able to disassemble the device yourself (which we strongly do not recommend), then check the cable connecting the panel. Unlike the previous brand, the only model that suffers from constant problems with the touchpad is the 5750g line.

PACKARD BELL

Once popular in the CIS countries, the American company Packard Bell is becoming less and less common on the market, which cannot but sadden the "old-timers" of the IT world. The most common problem due to which the touchpad does not work on Packard Bell laptops is accidentally pressing the Fn + F7 keys (the corresponding icon is drawn on it). Just click and everything will be fine. If it doesn't work, try the combination Fn + Esc - this combination is also convenient for eliminating false positives.

Interesting article: Setting up routers for PB

HEWLETT-PACKARD (HP)

Interesting article: Cleaning an HP laptop from dust and debris

Lenovo

Lenovo equipment is rapidly gaining popularity in Russia, Ukraine and other CIS countries. If the touchpad does not work on the purchased Lenovo device, download the latest drivers, this will help solve the problem. It’s also very common on Lenovo devices that people simply inadvertently forget to turn on the touchpad (the button is placed very inconveniently, and often people don’t notice how they create a problem for themselves).

SAMSUNG

If the touchpad does not work on your Samsung, use the above recommendations to troubleshoot. Most often, the touchpad does not work on Samsung devices due to software defects. You can download the necessary data on the technical support website or update them directly in windows.

Interesting article: How to turn off windows 8

SONY VAIO

Sony produces many top models, including ultrabooks, the diagnosis of which is difficult due to the complex design of the case and microscopic connections (including the cable). It is especially difficult to make repairs if the touchpad on SONY VAIO is broken. The device is connected to the printed circuit board by ultra-thin cables. If the device does not function, it is better to contact the workshop.

Interesting article: Why laptops get very hot and noisy

TOSHIBA SATELLITE AND DELL

Oddly enough, Toshiba and Dell turned out to be the best quality manufacturers. In model data, this problem almost never occurs. If on Toshiba Satellite or Dell laptop the touchpad does not work - look for a problem in the operating system.

Learn more about: configuring the touchpad in OS

Fixing a problem in windows 7/8/8.1

Quite often, the problem lies not in the hardware, but in the settings of the operating system. In order to reinstall the drivers, you need to download their official website and run them in the OS.

For windows - go to Device Manager and select the one you need. Then click on its properties and click "Update". If the driver is not found, remove it and restart the system. After restarting, windows will automatically pull up the necessary software. Step by step photo instruction:

Repair in the service center

If the article helped you - do a good deed and like it. If the problem has not been resolved, visit our forum or ask a question to an online consultant.

triaservice.com.ua

Touchpad not working

If we remember the time when laptops were rare and everyone had a standard PC at home, no one would have thought that in a few years large machines with system unit, keyboard, monitor and mouse will replace one. The fact is that we are not talking about the very creation of a laptop. It was a long time ago, we only remember the notorious Apple developments. There were laptops, but their price was such that it was cheaper to buy a standard PC in parts. What was the inconvenience, but the fact that it is not easy to transfer a personal computer, it is overall and you will not drag all the parts. Transportation was in the event that you move to a new apartment or office. But, you see, this did not happen every day. But a standard laptop, weighing four to five kilograms, can be carried and transported, at least every day. In addition, there are still some differences between a laptop and a standard personal computer. So, on a laptop there is a special device that can completely replace the mouse and it is called a touchpad. This is very convenient, because the touchpad can perform all the necessary functions of a mouse, while wires do not interfere with you and, in addition, there are no extra expenses for buying a mouse. But, like any technique, touchpads also break, and then you have two options: either repair the breakdown, or buy a mouse. In principle, if there is no time to figure out what happened and how and run to a computer master, then it’s easier to really buy a mouse. But today we will talk about what to do if the touchpad is broken. What to do if the touchpad does not work on a laptop?

The touchpad does not work - this is a fairly common problem that occurs out of the blue and many users are simply lost and do not know what to do. But there is always a way out. So, first, let's find out what a touchpad is, and this is a special touchpad that is located in the central part of the laptop and it responds to touch, that is, it can be controlled with light and simple movements. So, we suggest that you familiarize yourself with a certain algorithm of actions, if suddenly your this device on a laptop.

Touchpad stopped working

If you have such a trouble, then it is important to try to solve the problem yourself. Since it often happens that setting up a device or fixing a problem is a matter of a few minutes, but the wizard will need to be invited, and his involvement in the case, as you know, is not free. So what should be done in this case? 1. First, check if all your settings are set correctly. Especially if you just bought the device. If you have already configured the . Then do not be too lazy to check it again, maybe the settings have gone wrong.

2. No matter how trite it may sound, but double-check the cleanliness of your touchpad, as there are times when it is simply littered and therefore does not work. In addition, there is a certain method of cleaning. You need to take a soapy swab and smear the device well with it, then wipe it with a damp cloth and let it dry. Note that there is another important point, with which hands you approach your touchpad. It will not function if you have wet or oily fingers and palms, so check and rule this out.

It is necessary to double-check that there are all the necessary drivers

3. It is necessary to double-check that there are all the necessary drivers, that is, if there are some, then it is not a fact that all of them will work correctly and correctly. 4. Also, don't forget to check that the touchpad is enabled. You can enable it using the Fn key, while holding F1 or F12. Or click on the button on or off, it is on all laptops. In addition, double-check that the utility is enabled, it is located near the clock in the settings panel. 5. If you use a mouse, but you need a touchpad now, we advise you to disable the mouse, as problems may be due to conflict between the two devices.

So, we have described all the simplest, software shortcomings, if everything described above did not help and everything is connected to you, then you are no longer software problem but rather a hardware problem.

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Why does the touchpad not work if everything is in order with the program?

Why is the touchpad not working?

So, if you double-checked everything and turned it on / off, but the touchpad still didn’t start working, then this is already technical problems, so the first thing you need to do is check if everything is connected to the motherboard, because during transportation, the motherboard may move a little and the device will stop functioning. You can do this yourself, but if you doubt that you can fold the laptop back, then it is better to contact specialists who will diagnose and tell you what the reason is, including correcting motherboard. The second option is a breakdown due to mechanical damage. If the laptop touchpad does not work, you may need to completely replace the device. If the mechanical damage was not very great, then there is a possibility that the touchpad can be repaired.

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If scrolling on the touchpad does not work

Sometimes the device can be fully functional, but still have problems with scrolling. In this case, you need to check the correct installation of the drivers, they may be crookedly installed. Therefore, the first thing to do is to reinstall the driver disks, if such manipulation did not improve the condition of your touchpad, then you should contact the service center. Since the touchpad may not work scrolling due to liquid or dry matter. But there are times when the mechanism does not function for no apparent reason. For example, very often the touchpad does not work on acer for no particular reason. And even for the master it can be problematic to identify the cause of the breakdown, so we do not recommend repairing it yourself. Let's just say that this model a laptop is enough a budget option, so such troubles happen to him often, although basically, as for the rest, the laptop is good. As you can see, the reasons for the breakdown of the touchpad can be different, or rather, its non-functioning, because the breakdown is a technical aspect, but there is also a software one. By the way, according to statistics, most problems arise with the software part. Although, technical failure is not ruled out. In any case, you can follow our recommendations and try to fix the problems yourself. If you fail to reinstall and the reconfiguration does not bring results, then you need to contact the service center so that specialists can take care of the touchpad on your laptop. The main thing is not to panic and first try to solve the problem yourself, and after that already carry the laptop for repair, perhaps you yourself will quickly fix everything.

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Scrolling a page using the touchpad

The touchpad is a laptop touchpad that allows you to control the cursor on the screen without using a mouse. Usually it has two buttons, like on a mouse, and there is an area on the right side where you can scroll the page on the screen.

The touchpad can be turned on and off as needed. To do this, there is either a special button on the case, or a key combination. You can usually scroll the page in the following ways:

Swipe with one finger on the right side (maybe even a stripe is drawn there).
Swipe vertically to scroll vertically, swipe horizontally to fit the width of the page.
Another option for two-finger scrolling is to hold one still and drag the other up or down.

There can be several reasons why the touchpad does not scroll the page:

driver problems;
turning off the device;
equipment malfunction.

To fix problems, first swipe correct setting touchpad.

Setting up a laptop touchpad

If the touchpad does not scroll the page, the scrolling functionality may not be configured. First of all, make sure that it is generally enabled for you. Because when reinstalling or updating any program or system, it can be turned off by the program itself. The same thing sometimes happens when a mouse is connected to a laptop.

To configure, do the following:

The Overview tab offers a quick guide to using the properties window.

The next item offers advanced touchpad scrolling customization. Consider the example of a Synaptics device. There are two sections here: scrolling with one and two fingers. In the first case, this is movement along the edge of the panel. In the second case, this is the simultaneous movement of two fingers anywhere on the panel. In the first section, check the boxes for the types of scrolling you want to use:

Enable vertical scrolling - the touchpad will scroll when moving vertically along its right edge.
Enable horizontal scrolling - when moving along the bottom edge.
Chiral Scrolling - continuous movement in a smooth circular motion. The faster you move, the faster it scrolls. The right part is intended for vertical winding, the lower part is for horizontal winding. To scroll, you need to move in the desired direction and start making circular movements.
Moving border - the ability to continue scrolling after the finger has reached the edge.
The "Inertia" function is convenient for viewing voluminous documents. Allows you to continue flipping with your finger removed in a given direction. To stop, touch the panel again.

In the same section, you can configure areas on the touchpad. If the zones allocated by the system at the edges seem too small or, conversely, wide, you can adjust the sizes yourself in this paragraph.

To enable two-finger scrolling, check the corresponding checkboxes in the section for horizontal and vertical function. In the same paragraph, you can turn on the movement of the border and inertia. To scroll a page with two fingers, do the following:

Place both fingers on the pad, but don't place them too close or too far apart.
Swipe in a straight line without interruption in the desired direction.
Raise your hand to stop scrolling.

Synaptics, in addition to everything, offers to practice using all the features using the "Training" button, where you will be asked to navigate through a special labyrinth on the screen.

In the properties window, you can configure many more parameters that affect the operation:

Zoom - similar to the function on tablets, you can adjust the speed and sensitivity, or turn it off altogether.
Rotation - rotate objects with gestures.
Pointing options - sensitivity, slip, movement speed, pressure, movement optimization, boundary snapping.
Buttons - assign actions to the right and left buttons.
Additional features - related to the convenience of work, additional settings light touch, quick access and others.

If a easy setup device did not help, you need to check the operation of the drivers.

Update and reinstall the driver

Sometimes the touchpad stops working after software or system updates, in other words, the driver crashes. Do the following:

If the computer displays a message that the drivers do not need to be updated, and page scrolling does not work, do the following:

If the touchpad still does not scroll pages after this, update the drivers manually:

If the previous instructions did not help, the problem may be in the hardware itself and it is worth taking the laptop to a service center. Using the touch panel allows you to speed up the work on your laptop, to fully use the programs without the need to connect a mouse. Developers often complete with drivers and provide special software to configure and improve the comfort of working with the device.

21.05.2020

A computer

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