Unable to detect webcam what to do. Why can't Skype see the webcam on my laptop? Windows version not supported by camera

Skype is one of the most popular and demanded programs all over the world. The application, which allows high-quality voice and reliable video communication over the Internet, enjoys the well-deserved trust of millions of users. However, every program has its own weaknesses. The most common problem associated with the Skype program is that the application does not see the camera.

Common Causes

A modern laptop has a built-in camera, which is enough for video transmission.

There are a lot of reasons why Skype does not find this equipment, here are the main ones:

1. problems with drivers;
2. the camera is busy with another program;
3. not updated application;
4. malfunction of the device itself.

With the solution of the most common of them, we will try to understand in detail.

Webcam driver

The first thing to do when you find such an obstacle is to check if the drivers are installed on the camera. If yes, is it correct? To do this, you need to open Device Manager.

You can perform this action in several ways:

• for Windows 7. "Start" - double-click the right mouse button on the item "My Computer" - select the line "Properties";
• for Windows 7, 8, you can simultaneously press the Win + R keys and type devmgmt.msc, then Enter;
• in Windows XP, just click "My Computer" and launch the camera.

Having opened the task manager, you should find the position "Imaging devices". Here is information about the webcam.

We open the properties of this element and see if there is an exclamation mark or a red cross. If everything is in order, then the equipment status should read “The device is working properly”. So the reason is not in the drivers.

Diagnostics

If everything is in order with the drivers, then you need to check the performance of the camera. It should be enabled. The laptop keyboard has a key with a camera icon, or you can use the instructions for your equipment. If the user sees himself in the image, then everything is in order with the technique. It is working, but Skype gives an error "... did not detect a webcam ...". What to do? We act as follows.

Video: Camera not working

Settings

To set up a video, you need to run on skype laptop. To do this, you need to log in to the application by entering your username and password.

After starting the program, follow instructions below:

If all actions are performed correctly, then the user's image will appear on the right. If there is no image, then you should check all the settings again. In the same position, you can set parameters such as "Show my video", "Auto Display Screen". Sometimes there are completely incomprehensible errors. It seems that the camera settings are correct, and everything is in order with the drivers.

The developers of the application themselves do not seem to know the reasons for this problem. It can appear at any moment and can suddenly disappear. Users found a way out of this situation on their own: it is enough to install another, in most cases previous version programs. See below for how to do this.

Deleting a problematic Skype

If it becomes necessary to completely remove the program from the laptop, you should follow the instructions below: first, shut down the application. To do this, open the program, click on the "Skype" icon and select "exit" in the list presented. Next, we act depending on the installed operating system on the laptop:

• Windows: "Start" - "Settings" - "Control Panel". Here you should select "Add or Remove Programs". In the presented list we find the Skype position and delete it;

  

• Mac. With such an operating system, it is enough to drag the icon to the trash;
• Linex. "System" - "Administration" - "Synaptic Package Manager". After these steps, you must select the program and click delete.

It is impossible to completely delete your account in the application. If you stop using it, then three days after the last access to the network, it will automatic mode will be deleted from user search. Subsequently, if the user goes back to the network, he will be automatically updated.

Downloading a new one

It is very easy to download and install a program for voice communication, video calls, messaging and file exchange on your laptop. The application is freely available on the Internet on specialized resources.



Downloading does not require any registration and transfer of money. This application is free. Just click on the download link and follow the instructions.

PLAY MARKET does not work on the tablet. The solution is here.

Installing the webcam

If the application does not find the camera after all the attempts made, then there is nothing left but to replace it. You can buy a new external camera with a microphone and connect it to your laptop via USB port. After all the steps are completed, the application should be launched. The application should automatically find a new camera. If this does not happen, then you should go to the program settings and select the “camera - debug” position.

Disable program update

The device was functioning correctly, but stopped working unexpectedly after scheduled update. Such situations occur at every turn. The problem may occur due to driver incompatibility. What to do if the application does not see the camera on the laptop after the update.

You need to disable them:




Skype does not see webcam on laptop

Among other common problems that interfere with the correct operation of the application, it should be noted:




All problems are solvable. The main thing is the right approach and a little patience.

Checking if the camera is being used by another program

In some cases, at startup, the user may receive a message with the following content: unable to start video broadcasting. Close all other programs that may be using the video device.

It's important to remember. The camera can only send an image to one program at a time. If you do not follow this rule, then either there will be no image, or the message noted above will appear.

The solution to this problem is that before starting, you must close all applications that intercept the video stream. If the user does not understand which program is interfering with the correct operation of the application, then you can simply restart the laptop.

Is this camera in the settings?

To select a video device, you need to go to the program settings:




Only one driver is needed to operate the connected device. If multiple drivers are installed, a conflict may occur.

In this case, the user needs to remove all incompatible drivers:

• Find "Device Manager". By the way, you can do this as follows: in the search field, enter the text: device manager, the computer will automatically select the desired position;
• then double-click on Imaging Devices. Thus, a list of camera drivers is disclosed;
• if there is not one, but several positions in the list, then right-click to delete any driver. If a request for deletion appears, confirm the action;
• all drivers must be removed. The Imaging Devices section should be gone;
• then select "Action" and perform "Update hardware configuration".

Video: Installation and setup

Windows version not supported by camera

Some operating Windows systems do not support Skype. For example, Windows XP SR2.

If this version is installed on the laptop, then there are three ways out:

• delete this version applications and download an older one;
• do not use the application to make video calls;
• upgrade your operating system to version SR3.

Computer settings are "outdated"

Video calls cannot be made by users whose equipment is based on the Pentium III processor. These computer devices are categorized as obsolete. Therefore, Skype does not work for them.

Exit - try to install more old version apps and disable automatic update. If you think carefully, consider different reasons, analyze the situation, then any problem can be solved independently. Accidentally pressing the wrong keys, reinstalling the operating system, shutting down in BIOS- some options that cause difficulties with this application.



Now you know the answer to the question of what to do if Skype does not see the camera on the laptop. Select the problem that has arisen, and by following our article, you can easily and quickly fix it. Good communication with friends and partners!

Here you become the owner asus laptop, msi, toshiba, hp or acer with a built-in webcam. You want to take a photo or talk on Skype, but it does not work.

Why doesn't my laptop webcam work? There are several reasons and many can be individual (rare).

In some models, it can be accidentally disabled (turned on with the fn key + the button with the drawn camera - see if this is your case, why the built-in webcam stopped working).

For each webcam, “native” drivers are required, otherwise it will not work on a laptop. They can be seen in the device manager opposite the line: "imaging device".

Just keep in mind that if Windows was installed on the laptop on its own (they didn’t buy pre-installed), then the presence in the device manager of a notification that everything is working correctly does not mean anything.

In such cases, install for a laptop webcam standard drivers and in most cases do not work (sometimes the image is upside down) - although it is written that everything is OK. This is a common occurrence.

Go to the official website of msi, toshiba, asus, acer or hp (depending on your laptop model) and download the real ones (those written specifically for your webcam).

The webcam does not work on a laptop and has stopped - these are different things. It can stop after two reasons: a malfunction of the loop (then for repairs in service center) and conflict of components (programs).

With the first option, everything is clear. In such cases, you will not see your webcam in the device manager, there will be an empty space, which means that the system in the laptop does not see any camera.

In the event of an application conflict, disable auto-loading of programs. In different operating systems, this is a little different - the easiest option is to use the free Russian-language program "CCleaner".

After installation, click "service" and click on the "startup" option, and there connect everything that you do not constantly need.

Another option is to use if, of course, the laptop is configured to create such points.

Program for turning on a webcam on a laptop

In addition to everything described above, on a laptop, the built-in webcam will not work if there is no special program.

If windows 7, XP or Windows 8 was installed on its own, it will never be installed, with the exception of some pirated copies.

This problem is easily solved. Just up and running. Then, if you have the "correct" drivers, the webcam should work.

Viruses occupy a special place. They can damage the registry so much that the average user cannot solve the problem on their own.

The solution is to reinstall Windows completely. This is the last option to solve the problem with a non-working camera on a laptop. I hope you are not in danger. Good luck.

Most often, the laptop does not see the camera due to a driver malfunction or a device being turned off. It also happens that the problem concerns only individual programs- Skype or similar. To eliminate it yourself, you can perform a number of actions. If this does not help, the likely cause is a hardware problem. Then you need to return the laptop for repair or purchase external device for video communication.

Characteristics of the problem

Connecting the camera to a laptop is necessary for video communication. In most cases, the device comes with built-in hardware, but sometimes it becomes necessary to connect via USB.

In both cases, there may be such a problem that the laptop does not see the camera.

Main reasons

The problem is in the hardware or in software. The most common reasons are:

• turned off device;
• incorrectly installed drivers;
• non-updated software;
• device defect.

Device not included

Although the problem seems obvious, it occurs frequently. To turn on the device, you must press the Fn button together with one of the function keys. This is mostly F6 or F10, but can be any of F1-F12. The correct key will be indicated by an icon on the keyboard.

Turn on the camera on the keyboard

Drivers

The performance of the camera is also affected by problems with drivers. They may be damaged, installed incorrectly, or missing altogether. Sometimes operating system does not independently detect the presence of the device, and you need to install the driver manually.

To update the driver, you need to do the following sequence of actions:

If there are several driver options, then it is optimal to choose the last one. It fixes the mistakes of the previous ones. If after installation it does not work, you can take the previous version. Perhaps in the very latest update new problems have emerged.

After installation, you need to reboot and check if the camera has started to function. It happens that a configuration utility appears on the computer along with the drivers, it is recommended to use it to check the device's performance.

If it is not even in the “Device Manager”, you can install Skype and check the operation of the device through it.

Device Defects

If the device is turned on, its components are installed and drivers are updated, and work cannot be established in several programs, the reason is its malfunction. The most common failures are:

• violation of the integrity of the cable connecting the webcam to the motherboard;
• failure of the device itself.

It will not be possible to solve these problems on your own without certain knowledge in radio electronics and skills in working with a soldering iron. It is recommended to take the laptop to repair for diagnostics or install an external camera. The latter is often much more profitable, since disassembling a laptop, and subsequently, possibly replacing a device, is not cheap.

Nuances depending on the type of camera

Different types of cameras have some nuances during installation and operation. They can be divided by manufacturer or year of manufacture, but the next factor is the most influential - an external camera or a built-in one.

Disabling and connecting the built-in is carried out in several ways: through the "Device Manager", using hot keys, etc. The external camera is turned on only via the USB port. And in the latter case, sometimes it becomes necessary to reinstall the drivers after each shutdown.

Most modern external cameras do not come with software discs, but work using Plug and Play technology (a feature that allows you to work without manual installation drivers).

Nuances depending on the OS

The camera setup looks different in various versions OS. Prior to Windows 7, its operation could be controlled using the built-in movie maker, but in this operating system you already have to use third-party software. Live Webcam or Skype is good for these purposes.

Windows 10 has a built-in “Camera” application (located in “Settings”, “Privacy”), with which you can perform all the manipulations. The search in this OS is expanded - it is easier and faster to find the necessary settings.

What to do if the camera does not appear in Device Manager

It often happens that the camera is disabled in the BIOS. This is most commonly seen on HP, Dexp, Samsung and other laptops. To enable it, during the boot of the operating system, you must press F9 (or another key - Del, F1, F2, etc.) and enter the BIOS.

In the “Advanced” section, select the “Onboard Device Configuration” item. In the “Onboard Camera” field, change the value to “Enabled”.

Skype not recognized

Provided that all device parameters are checked, and the drivers are installed and updated, and Skype still does not see the camera, you need to go to the program settings. In them, go to the “Sound and Video” tab. In the right upper corner next to the word “Camera” you can see which device the program defines (the name must match the one in the device manager).

Go to your webcam settings and check the brightness. Make sure that the cause of poor visibility is not in its settings.

If there is no image when starting a conversation, you need to make sure that the “Start video broadcast” button is pressed.

There are also the following common problems:

• Before talking in Skype, you need to check if the camera is turned on in third party program. If so, then it should be closed, as this skype reason may not receive a picture from it.
• Outdated version of Skype. It is necessary to remove the program completely and download a new one from the official site.
• There are several cameras installed in the system (another device was connected, even for a short time, via USB) and during a conversation Skype determines the wrong one.
• The operating system is outdated, some versions of Windows XP do not allow Skype online broadcasts to work.

The problem often occurs in outdated versions laptops. There are certain system requirements, which must be performed for the video communication to work correctly.

Millions of users on the planet actively use Skype for communication. There are many options for using the program: text correspondence, negotiations using a microphone, or communication through a camera on a laptop. Sometimes it happens that the program stops seeing the equipment built into the laptop and cannot transmit the image. What to do if Skype does not see the camera? Let's take a closer look!

In rare cases, the program cannot detect the laptop's built-in hardware

There are a number of reasons why the webcam is invisible to the application. Consider the most popular:

• conflict or lack of drivers;
• failure of the application settings;
• version incompatibility.

Drivers

First, it is recommended to check the relevance and availability of drivers for the camera. Often there is a driver conflict: software components interfering with each other, causing the device to malfunction. Most often, along with a laptop, a disk with installation files is also produced, if one is available, then it is advisable to install it with its help.

Device Manager will help you figure out which components are installed. You can enter it through the "Start the program" (command dev,g,t.msc).

If everything works well, then there will be at least one device in the Imaging Devices tab. If there is a red cross in front of the camera, you will have to reinstall the driver. Under normal conditions, the system writes that the camera is working normally.

It is important to uninstall old drivers before installing new hardware. This is done in the same task manager (right-click on the driver and select "Uninstall").

If installation disk No, download the driver for the camera from the developer's site. Another option is to install a utility that will automatically “pull up” the drivers that are relevant for your equipment.

Skype settings

The program may be configured incorrectly, which causes the appearance of a "black" screen instead of your image. It's not hard to solve the problem:

The main thing is that the program should automatically detect the camera when entering this settings item.

If the interlocutor does not see you, or you do not see him, click on "Start video broadcast" during the conversation.

Version incompatibility

If the manipulations did not give the expected result, try uninstalling the program and reinstalling it. Perhaps you are using an old variation that does not see the camera. The most current version of Skype can be found on the manufacturer's website.

Other factors

Other problems include:

Results

As you can see, there are several popular reasons why Skype and the camera do not work together. One of the following usually helps three actions: reinstall application, system components or correct setting Skype itself. If the result is still negative, perhaps the problem lies in the outdated OS and hardware.

Dear friends, do you have Skype? Well, who doesn't have it now?! However, more and more often, new users are faced with a problem when, for some reason, Skype does not see the camera.

Naturally, such a situation overshadows communication on the network: after all, if you have a webcam, then it should work, right?! And here, the maximum is voice communication and the complete absence of an image. Where does it fit?

1 Checking the camera connection

Well, for starters, you should check the elementary thing again: is your webcam connected correctly?
Do not laugh, because, as practice shows, even experienced users are often “stupid” on trifles - a fact!

2 The camera is being used by another program

But, let's say everything is connected correctly, but there is still no image. What's next? And then make sure that the webcam is not used by any other program, not Skype.

This happens quite often, believe me. And until you complete the program, Skype will not be able to access your webcam. In general, it is best not to use other programs when working with Skype: then the picture will be better and there will be no system conflicts.

Therefore, try to completely restart your computer and start only Skype, perhaps this will solve the problem that Skype does not see the camera.

3 Checking for drivers

The next step is wood. “Firewood” (they are -) are “motors” that allow all programs to work adequately. And if any driver is missing, then the program that depends on the missing driver will not work!

Checking for drivers is a simple matter. For Windows 7, this is “Start” - right-click on “My Computer” - the line “Properties”:

Rice. 1 Open Device Manager To do this, go to "Start". Right click on "Computer". Click on "Properties"

Then open the "Device Manager" tab:

Rice. 2 Open the Manager Windows devices 7

Alternatively, you can open Device Manager. Just click "Start" and type "Device Manager" in the Search bar. One way or another, but we opened the Device Manager.

In the Device Manager in Fig. 3 pay attention to the number 1. Here, a triangle is circled in a red frame, which works like a lock - one click on it opens it and the triangle turns black. Another click on the triangle closes it and it becomes transparent.

Rice. 3 Check Skype drivers

Open Imaging Devices, your webcam should be here. If you saw a yellow question mark or an exclamation mark there, then here's a hint for you: there is no driver. Installation will help solve the problem.

By the way: as a rule, a disk with drivers is attached to the webcam. Perhaps you forgot to install them ?!

If there is no such disk, then look at the webcam for the manufacturer and model. Then we open the browser, go to any search engine, enter the company and model of the webcam. It is advisable, of course, to go to the official website of the webcam manufacturer and download drivers from there.

4 Reinstalling drivers

But what if there are no yellow question marks in the “Task Manager”, but the webcam still does not work? Then, perhaps, the drivers are not installed correctly. In this case, reinstalling the “firewood” will help.

Insert the driver disk on the webcam, open context menu device (right-click on the device icon - number 2 in Fig. 3) and click on the item “Update drivers” - number 3 in Fig. 3. And then - according to the algorithm that the system will indicate.

5 Remove the old and install the new Skype

If your webcam works adequately with all programs except Skype, then everything points to a problem exclusively with Skype. In this case, it will help you complete reinstallation Skype: remove completely installed version and install a new one.

Delete old program follows through the "Start" - "Control Panel" - "Programs and Features" - "Uninstall or change programs". For information on where and how to install Skype, see.

6 About Skype on an old computer

I have repeatedly written about unity, which can be expressed by the formula "computer \u003d hardware + programs" or "computer \u003d hard + software." It is known that new modern programs such as Skype are "heavy", their creators-programmers write them based on modern hardware ( Hardware). And, accordingly, only the appropriate modern hardware can “pull” such a burden as Skype.

And if you have an outdated computer, then download Skype SSE - this version, which is specially designed for outdated equipment.