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The laptop freezes on starting Windows 7. The computer freezes immediately after loading Windows (how to solve the problem)

Many PC users often encounter a problem when windows 7 freezes on the logo when loading, i.e. the download normally goes to a certain place, after which the operating system (OS) falls into a "stupor" and is brought to "feelings" only after pressing the Reset button .

There are many reasons that lead to this phenomenon, among which we can distinguish 5 of the most common. Let's consider them in more detail.

Possible causes and solutions

  • virus programs are the main cause of fatal changes in the operating system;

It is necessary to use modern virus scanners, which will help identify and remove malware and spyware from your PC. If the antivirus did not help, then manually end suspicious processes in the registry and in startup, then find and delete all suspicious files from hard drive.

  • Stopping the OS startup can occur when the processor and chipset overheat;

A broken cooler, old thermal paste, a radiator clogged with dust can stop a PC from working in a matter of minutes. When the system boots, you need to use one of the many utilities to check the temperature of the central processor, video card, chipset.

If the cause is overheating, and the cooling is functioning, but clogged with dust, then it is necessary to clean the PC using compressed air or a vacuum cleaner.

  • RAM problems also often lead to unplanned shutdowns when starting Windows 7;

Among the problems of the RAM, the most common are overheating and a defect due to damage to the memory module. Unfortunately, the last type of problem can only be identified through testing.

Recommendation of experts: in case of overheating, use special heat sinks that significantly reduce the risk of RAM failure. If this does not help, replace the device. A factory defect in a RAM module can resurface even after prolonged use of the memory.

  • falling into a "stupor" of the PC when starting the "OS" often occurs due to mechanical, electronic, logical or software and hardware failures in the hard drive;

You can detect problems with the hard drive by testing by running the utility in Widows 7 or using third-party software. extraneous sounds often become harbingers of "screw" problems. When an incomprehensible noise and clicks appear in the "hard", you need to do backup its content and be ready to purchase a new device.

  • sometimes, the reason for the "braking" of the computer during the initialization of devices are wrong settings or an outdated BIOS version;

Most often, this happens after installing new components on an old motherboard. The BIOS may simply not have information about them. The solution in this case is quite simple: initially restore the factory settings or update the BIOS.

Sometimes you can solve the problem of PC freezing at startup by rolling back to checkpoint that the system creates.

For this you need to have boot disk and follow a few simple steps:

  • restart the PC and go into the BIOS. Depending on the manufacturer, the entry keys may be different, most often it is Del; F2; Esc. In order to accurately determine the entry key, you need to refer to the documents that come with the motherboard;
  • change the download priority. To do this, go to the BOOT section, after which you need to go to the Boot Device Priority menu item;
  • select the item 1st Boot Device and confirm by pressing Enter. In the Option window that appears, highlight the drive and press Enter. After this procedure, the PC will start from this device;
  • exit this menu, then press Esc, then Exit, after Enter, and then confirm saving the settings with the Enter key;
  • insert a disk with an “OS” or a boot disk into the CDROM and reboot;

Tweaking the Registry to Identify a Hanging Issue

In order to definitely identify which process is causing the OS to stop starting, you should make a small adjustment to the registry entries.

You can do this by booting with command line support by entering the command: regedit.exe.

  • in the left part of the window that opens, select the KEY_LOCAL_MACHINE folder, after that, open SOFTWARE, in this directory find and open Microsoft, then Windows;

In this directory, you need to find and open CurrentVersion, then Policies and finally System;

  • having opened the System directory, pay attention to the right side of the window;

In it you need to find the Verbose Status. Open it and in the tab that opens, set the value to 1; (Default is 0)

Important! You should be aware that the desired file may not be in the registry. In this case, it must be created. Click on free space on the right side of the window, select the New menu item, and after that DWORD (32-bit) Value. Name the created file VerboseStatus with value 1.

  • after that, the registry can be closed and rebooted;

As a result, when you start the OS, you will see the loaded services and system processes. On which it will stop - and is the cause of all troubles.

Video: Windows 7 freezes at startup

Working with BIOS settings

The shutdown procedure often helps to get rid of the "machine" freezing at boot: often - but not always. Sometimes BIOS settings play a decisive role, changes in which almost always lead to a PC freezing.

What you should pay attention to:


Panacea - factory reset.

Disable devices

Let's assume that the report reports that the system went into hibernation while loading the CLASSPNP.SYS driver.

In order to find out which device is responsible for the operation given driver, you can try to turn off the PC components in the BIOS one by one:

  • enter the BIOS when initializing the hardware by pressing the DEL key; F2; F1; Esc; depending on the manufacturer;
  • go to the Advanced tab;
  • find the item Integrated Peripherals;
  • then you will see a list of integrated devices that need to be disabled one by one by changing the Enabled value to Disabled;
  • after that, exit the menu tab and save the changes.

    • If you have found a component that causes Windows 7 to hang on the logo when loading, you can install a discrete device in an expansion slot on the motherboard.

    Important! In the event of a device replacement, the PC may not load the OS, displaying error information on the monitor screen. To fix this, go back to the I / O system, go to the Halt On tab, and select No Errors. On the Halt On Errors tab, you need to set the value to None. Now the PC will boot even with an error.

    Reset to factory settings

    You can reset the parameters to "factory" in several ways, the most common of which are:

    • reset directly from BIOS;
    • by removing the battery from the system board;

    In the first case, you should go into the BIOS and select the Load Fail-Safe Defaults option. After that, answer yes to the question about resetting the parameters and save the changes. After automatic reboot, the changes will take effect.

    Method two, the easiest:

    • de-energize the PC;
    • remove the cover from system block computer;
    • remove the battery from the motherboard;
    • after 15-30 seconds, put the battery back in place;

    Thus, the parameters will be set by default, i.e. factory.

    Video: Installing Windows 7 + Understanding the BIOS

    Installing a new BIOS version

    In some cases, the BIOS may not be able to properly support all computer components due to outdated version firmware.

    This leads to their incorrect operation and braking of Windows 7 at startup:


    Important! During the update procedure, do not turn off the power of the PC. This may damage the motherboard.

    The methods described by us allow you to effectively solve the problem of a computer freezing at startup. If you think that the above methods do not suit you, or the PC has not been restored, then by all means contact service center where professionals will take care of the problem.

Long work at the computer can take you a couple of extra minutes to complete Windows work. Lifehacker already wrote about one of the common ailments in which the computer turns off for too long due to an overgrown operating system paging file. But sometimes even more severe cases happen - Winda does not turn off at all. In this article, we will tell you how to calculate the cause of Windows 7 freezing when shutting down or, conversely, loading the operating system.

Introduction

Let's figure out which of the processes brings Windu into a thoughtful state. And the built-in windows function a detailed report on the status of startup, shutdown, login and logout. No wonder if you haven't come across this report. The Windows setting disabled by default and can be enabled using the Registry Editor.

Working with the Windows Registry

To launch the registry editor, simply type in the search Windows line regedit.exe.

Navigate the folder tree to a directory

KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Policies\System

In the right part of the window, find the file with the nameVerboseStatus. Double click on it and in the window that opens enter the value1 .

If the file VerboseStatus does not appear, you need to create it. To do this, right-click and select Create, and then DWORD value (32 bits).

Give the file a name VerboseStatus and enter the parameter value 1 .

Result

As a result, instead of the usual phrases “Shutting down” or “Starting working”, the monitor screen will sequentially display downloaded and closed services and windows processes. If your system is delayed for a long time or completely freezes at a certain step, you will definitely know the reason. Reporting startup and shutdown status by itself does not solve the problem, but exposes it for technical specialists who you can contact for help.

It is likely that this trick can be done on other operating systems. Windows families. If so, please share your experience in the comments.

One of the problems that can be encountered when working at a computer is the system hangs when loading the welcome window. "Welcome". Most users do not know what to do with this problem. Let's try to find ways to solve it for a PC on Windows 7.

There can be several reasons for the hangup when loading the welcome window. Among them are the following:

  • Problem with drivers;
  • Video card malfunctions;
  • Conflict with installed applications;
  • Hard disk errors;
  • Violation of the integrity of system files;
  • Virus infection.

Naturally, the specific way to solve the problem depends on what exactly caused it. But all troubleshooting methods, although they are very different, have one thing in common. In view of the fact that in standard mode you cannot log in, the computer must be turned on in safe mode. To do this, when loading it, you must press and hold a specific key or key combination. The specific combination does not depend on the OS, but on BIOS versions PC. Most often this function key F8, But there may be other options. Then, in the window that opens, use the arrows on the keyboard to select the position "Safe mode" and click Enter.

Method 1: Remove or reinstall drivers

The most common reason that causes the computer to hang on the welcome window is the installation of drivers that conflict with the system on the computer. It is this option that needs to be checked first of all, since it causes the indicated problem in the vast majority of cases. To resume normal functioning of the PC, remove or reinstall the problematic items. Most often, these are video card drivers, less often - a sound card or other device.

  1. Start your computer in safe mode and click on the button "Start". Sign in "Control Panel".

  2. click "System and safety".

  3. In the block "System" follow the inscription "Device Manager".

  4. Activated "Device Manager". Find a name "Video adapters" and click on it.

  5. A list of video cards connected to the computer opens. There may be several. It’s great if you know after installing which particular equipment problems began to arise. But since most often the user does not know which of the drivers is the potential cause of the problem, the procedure described below must be performed with all the elements from the drop-down list. So right click ( PKM) by device name and select an option "Update Drivers...".

  6. The update driver window will open. It offers two options:
    • Produce automatic search drivers on the Internet;
    • Search for drivers on the current PC.

    The second option is only suitable if you know exactly what your computer has required drivers or do you have installation disk with them. In most cases, you should choose the first option.

  7. After that, drivers will be searched on the Internet and, if the necessary update is found, it will be installed on your PC. After installation, you must restart your computer and try to log into the system in normal mode.

But not always this way helps. In some cases, there are no compatible drivers with the system for specific device. Then you need to remove them altogether. After that, the OS will either install its own analogues, or a certain function will have to be abandoned for the sake of the PC's performance.


If there are several video cards, you need to perform the above procedures with all of them until the problem is fixed. Also, driver incompatibility can serve as a source of malfunction. sound cards. In this case, go to the section « Sound videos and gaming devices and do the same manipulations that were described above for video adapters.

There are also cases when the problem is related to installing drivers for other devices. With the problem device, you will need to perform exactly the same steps that were described above. But here it is important to know, after installing which component the problem arose.

There is another solution to the problem. It consists in updating drivers using specialized programs, such as DriverPack Solution. This method is good for its automaticity, and also for the fact that you don’t even need to know exactly where the problem is, but it does not guarantee that the software installs exactly the compatible element, and not native driver device that is in conflict.

In addition, the issue with loading freezes "Welcome" may be caused by a hardware problem in the graphics card itself. In this case, you need to replace the video adapter with a working analog.

Method 2: Remove programs from startup

A relatively common reason why a computer may freeze during the welcome phase "Welcome", is a conflict with the system of a certain program added to autorun. To solve this problem, first of all, you should find which application is conflicting with the OS.

  1. Call up the window "Run" by typing on the keyboard Win+R. In the field enter:

    Apply OK.

  2. The shell opens "System Configurations". Move to section.

  3. In the window that opens, click "Disable All".

  4. After that, all marks near the list items in the current window should be removed. For the changes to take effect, click "Apply", OK and then restart your computer.

  5. After the reboot, try logging in normally. If the login fails, then start the PC again in « safe mode» and enable all startup items disabled in the previous step. The problem should be looked for elsewhere. If the computer started normally, then this means that there was a conflict with some program previously registered in startup. To find this app, go back to "System configuration" and check the boxes next to the necessary components one by one, each time restarting the computer. If, after turning on a specific element, the computer freezes again on the welcome screen, then this means that the problem lay precisely in this program. From its autoload will need to be abandoned.

In Windows 7, there are other ways to remove programs from the OS startup. You can read about them in a separate topic.

Method 3: Check HDD for errors

Another reason why a freeze may occur when loading a welcome screen "Welcome" in Windows 7, is a hard drive failure. If you suspect this problem, you need to check the HDD for errors and, if possible, correct them. This can be done using the built-in OS utility.

  1. click "Start". Choose "All programs".

  2. Go to directory "Standard".

  3. Find the inscription "Command line" and click on it PKM. Choose an option "Run as administrator".

  4. In the opened window "Command line" enter the following expression:

    click Enter.

  5. Since the disk where the OS is installed will be checked, then in « command line» a message will be displayed indicating that the selected volume is being used by another process. You will be prompted to check after rebooting the system. To schedule this procedure, type on the keyboard "Y" without quotes and click Enter.

  6. After that, close all programs and restart your computer in standard mode. To do this, click "Start", and then successively press the triangle to the right of the inscription "Shutdown" and select from the list that appears "Reboot". When the system restarts, the disk will be checked for problems. If logical errors are found, they will be automatically corrected.

If the disk has lost its full functionality due to physical damage, then this procedure will not help. You will need to either give the hard drive to the workshop of a specialist, or change it to a workable version.

Method 4: Checking the integrity of system files

The next reason that can theoretically cause a computer to freeze during a greeting is a violation of the integrity of the system files. From this it follows that it is necessary to check this probability using the built-in Windows utility, which is specially designed for this purpose.


Method 5: Scan for viruses

You should not discount the option that the system freezes due to a virus infection of the computer. Therefore, in any case, we recommend that you play it safe and scan your PC for malicious code.

The check should be carried out not with the help of a regular antivirus, which presumably has already missed the threat and will not be able to help, but by using one of the special antivirus utilities that do not require installation on a PC. In addition, it should be noted that it is recommended to perform the procedure either from another computer, or by booting the system using LiveCD (USB).

If the utility detects a virus threat, follow the recommendations that will be displayed in its window. But even if the virus is destroyed, the procedure for restoring the integrity of system objects, described when considering the previous method, may also be required, since malicious code could corrupt the files.

Method 6: Restore point

If you have a restore point on your computer, then you can try to restore the system to a working state through it.

  1. click "Start". Come in "All programs".

  2. Go to catalog "Standard".

  3. Go to folder "Service".

  4. Click "System Restore".

  5. The start window of the system utility designed to restore the OS will open. Click "Further".

  6. Then a window will open with a list of restore points, if you have more than one on your computer. To see all possible options, check the box next to the inscription "Show others...". Choose the most preferred option. This may be the last restore point that was generated before the problems with booting the system. After completing the selection procedure, press "Further".

  7. Next, a window will open in which you can start the system recovery procedure directly by clicking the button "Ready". But before you do this, close all programs to avoid losing unsaved data. After clicking on the specified item, the PC will restart and the OS will be restored.

    8. After performing this procedure, with a high probability the problem with freezing on the welcome window will disappear, unless, of course, it was caused by hardware factors. But the nuance is that the necessary restore point may not be in the system if you did not take care to create it in advance.

The most common reason that one day your computer may freeze at the welcome screen "Welcome" are driver problems. The fix for this situation is described in Method 1 this article. But also others possible reasons malfunctions should also not be discounted. Particularly dangerous are hardware malfunctions and viruses that can cause great damage to the functioning of a PC, and the problem studied here is only one of the symptoms of these “diseases”.

Computer freezing is a rather annoying problem. This can occur both at the stage of system startup, and in the middle of the process of its operation. Let's see why this can happen and what to do about it?

Why does my Windows 7 computer freeze?

Your computer may freeze for a number of reasons. Among them:

  • many tasks in autorun;
  • the machine is polluted with dust;
  • the presence of malware;
  • “Clogged” device memory;
  • problems with programs.

Ways to solve problems

Windows 7, 10 freezes on boot in case of problems with the RAM. As a result, a blue screen may appear.

To check the status random access memory, you should use the memtest86 program. If you find errors, try cleaning your computer or go over the contacts with an eraser. In extreme cases, you will have to buy new memory.

Windows 10 freezes while working

Quite a few users are facing this issue. Its main reason is that the software is relatively new. Freeze can occur for a number of reasons:

  • marriage of RAM;
  • the presence of viruses;
  • errors in work hard disk;
  • banal overheating;
  • crowded autorun;
  • lack of hard disk space.

If you notice that the problems started after performing a particular operation, fix it. So, if the "glitches" of the computer appeared after downloading the program, it is recommended to remove it.

The reason that after windows updates 10 the computer freezes, it may be in installing the wrong drivers. You may have installed a driver for a 32-bit system on a 64-core OS. Remove the wrong drivers, perform a system restore.

Reinstalling the system is usually required in the most extreme cases, but it almost 100% solves the problem.

Good afternoon. Let's consider today the problem when loading Windows, which I encountered twice during the week. The first case took place on personal computer, the second on an HP laptop. I searched on the Internet, it turned out that the situation is quite common and everyone has their own way of solving. Let's try each one in turn. Exactly how this problem manifests itself. According to users, they do not interfere with anyone at their computer, and one fine morning, when they try to turn on the computer, the screen freezes in the picture “ Starting Windows”, at a time when the “balls” are not spinning yet. We tried to wait for 30 minutes and an hour, but nothing changed, the picture remained in place. What to do? First. We need to make sure that the problem is not in Windows itself. Perhaps later virus attack important system files and the system simply cannot find them now. Take a disk with a clean operating system and install. If the problem persists, then the problem is in the hardware.

Second, what is advised is to go into the BIOS and reset to default settings. To get there, look at what is written on the start picture and see something like "Press DEL Setup BIOS". This is what we need to press a couple of times on the Delete button and get into the mysterious world of "BIOS". Let's go over the sections and in the very last of them there should be an item "Load default BIOS" that's what we need. We click on it, reboot and if everything went well and you finally saw the desktop, congratulations for you the problem is solved. For those who did not help, let's move on.

Third, what we are offered is to check our hard disk for bad sectors. This can be done in several ways. For branded laptops, you can check the HDD, so to speak, "on the spot." To do this, go to BIOS and in the first section we find Self-test HDD. Found? Well done. Click on it and the test will start. If there is none, then we take any external drive be it an optical disc, external HDD, a flash drive, writes a Live CD image there or the diagnostic programs themselves and make a multiboot flash drive (you can read about this). There are many diagnostic programs, the most famous are MHDD and Victoria. If we find bad sectors, then we are looking for a replacement worker HDD, if there are no broken ones and after completing both points, the computer still does not want to work, go to the next, fourth method.

Fourth way means, again, to “pick up” the BIOS, but this time not to reset, but to reflash. How to do this, I wrote in a recent article, you can read it. We take the firmware from the manufacturer's website. How to find out the manufacturer? Look at the start picture or enter the model of your motherboard (laptop) into the search. The firmware procedure itself will not take much time. You will be required to ensure that power is not lost during the firmware. Therefore, it is advisable to use a UPS. Flashes, turn on the computer, check. If everything is now loaded as it should, then I congratulate you, if not, then I suggest going to the last point.

Fifth what you can do with your computer is to check the RAM. Since it plays a huge role during boot, because all system Windows files are copied from your hard drive to your RAM, and if there is some problem in it, the system may get stuck waiting for a response from the RAM. You can check the RAM with a program called memtest86. You can easily find an image of it on the Internet. We write it to our multiboot flash drive and start the check. This check goes through an infinite number of laps, so after the program has passed 1 lap, or better 2 (you can find out from the Pass item) and if the “Error” item = 0, then your RAM is “healthy”. If the error point is not equal to zero, then the cant is in the RAM. If there are two slats, then turning off in turn we determine the broken one, if there is one, then you will either have to buy a new one, or take it from a neighbor for a while.

sixth, check if you have connected devices, any flash drive or mobile phone. Or maybe there is a disc in the drive. Don't be lazy! Check it out! Personally, I had a case with a laptop just that also hung when loading. I fiddled with it for two days and in the end the decision turned out to be painfully ridiculous. The reason was the connected usb-mouse. Which I couldn't even think of. I just accidentally turned it off and the problem was solved instantly. The most interesting thing is that by connecting another mouse, everything worked fine. And for myself, I concluded that the first mouse was skewed, although it is A4Tech branded.

Seventh (final), a problem with motherboard. I personally had a case when the user's computer also hung. Then I tried everything, everything that I described here, but nothing helped, then I completely dismantled the computer, since it was an ordinary stationary, and not some kind of laptop. Got it motherboard, and there is a swollen capacitor in the chipset area.

Well, it means I changed it, and lo and behold Windows started load!

Let's summarize. If you have done everything that is described here and it did not help you in any way, then the only way out is to contact the service center, where you will be diagnosed with special equipment. Of course, you will have to pay money for this, but as a result, you will get a fully working laptop. Good luck!

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