Errors when installing programs from the Windows Installer “.msi” package. MSI laptop does not boot What to do if msi laptop does not turn on

After turning on the MSI laptop, does the BIOS load first? And then loading the operating system itself. If your MSI laptop does not boot, first you need to determine at what stage your system freezes or fails to start. The fact is that the BIOS boots from motherboard and is the basic program for starting the entire system and further loading the operating system. Which can be located both on the hard drive and on external media. A black screen on an MSI laptop and white letters tells you about errors.

Errors on an MSI laptop when booting the system (white text on a black screen):

  • "DISK BOOT FAILURE,INSERT SYSTEM DISK AND PRESS ENTER" - boot disk spoiled;
  • "Boot Device Not Found " or " No boot device found" - boot disk not found - will need replacement hard drive MSI laptop or BIOS settings;
  • "BOOTMGR is missing Press Ctrl Alt Del to restart" - system boot error - recovery required Windows operation on an MSI laptop;
  • "a disk read error occurred" - disk reading error - the hard drive of the MSI laptop needs to be replaced with a new one;
  • "reboot and select proper boot device and press a key" - reboot and select the boot device and press any key, there may be a problem in the hard drive, system or BIOS setting.

If the failure occurs while loading the BIOS, then the problem is either:

In the first case, you either need to find an error in BIOS settings, or reset all settings to factory settings; the second requires step-by-step diagnostics of the motherboard itself and identification of the faulty element.
For "system startup failure" errors, the main problems are:

  • No connection between hard drive and motherboard. (breakdown, faulty work hard drive - laptop hard drive needs to be replaced)
  • Infection of the system with viruses that interfere with loading the operating system - the MSI laptop needs to be cleaned of viruses.
  • Failure in the operation of the algorithms of the operating system itself - reinstalling Windows on MSI laptop.

If suddenly appeared Black screen on MSI laptop when turned on, then, as practice shows, the cause of this behavior may be a malfunction of one or another part. If such a situation arises, we strongly recommend not to make rash decisions and actions. The only thing you can do on your own is to restart the computer; if after that nothing has changed, then you can’t do it without the help of specialists. So, if you value the life of your MSI, then do not try to fix the problem yourself, because without special tools and the necessary skills in such work, you are unlikely to achieve the desired result.

With a problem when the image on the screen does not load, and immediately after booting the laptop a black background appears, you can always contact our service center, which is located in Moscow. We often encounter problems of this nature.

For an experienced specialist, such a problem is not as complex and scary as it looks. After the diagnostics have been carried out, it will become clear what caused the computer display to work incorrectly. If it turns out that the reason for this was damage to one or another component, then we can always replace it in a matter of minutes, since we always have all the necessary parts for an MSI laptop at hand and always at an affordable price.

If you encounter any problems with your laptop, contact our telemama workshop, we are guaranteed to eliminate all faults and be able to explain why the breakdown occurred. In addition, we unambiguously back up each result of our work with a long-term guarantee.

If it does not turn on, does not boot, or there is a black screen at boot on an MSI laptop, then the following problems may occur:

As you can see, there are many reasons why a laptop monitor can fail, and it is not easy for the average user to understand them. We are always ready to help you. Contact us, we carry out all types of work with such MSI brand models as CR/CX, G-series, FX/FR, Wind Top and Wind and more.


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A fairly common problem among operating room users. Windows systems any versions - msi error when installing programs from a file with the .msi extension. In this article I will describe common problems with Windows installer 7/10/XP and options for solving them, and I will also make a video on the current issue.

Files with the .msi extension are regular installation packages (distributions) from which the program is installed. Unlike the usual “setup.exe”, the system uses a service to launch the msi file Windows Installer(process msiexec.exe). Speaking in simple words, Windows Installer will unzip and run the files from the distribution. When Windows Installer does not work, various errors appear.

In general, this really infuriates me, because... After a stupid error message, it’s completely unclear what to do next. Microsoft specifically developed the Windows Installer to expand the capabilities of installing programs (mainly for system administrators), but did not take proper care to ensure that the service would run smoothly or even adequately report problems. Now we have to sort it out :)

Problems may be with the operation of the service itself or may arise during the installation of programs, when everything is configured, in principle, correctly. In the first case, you need to tinker with the installer service, and in the second, solve a problem with a specific file. Let's consider both options, but first the second one.

msi file errors

Very often errors appear due to insufficient system rights to files or folders. This is not to say that Windows Installer does not work; in this case, you just need to add the necessary rights and everything will work. Just yesterday I was faced with the fact that the downloaded distribution kit.msi did not want to be installed, the installation wizard starts successfully, the parameters are selected, but then the system thinks for a few seconds and gives an error:

"Error reading from file 'filename' verify that the file exists and that you can access it" (Error 1305). Translated: “Error reading from file...check if the file exists and if you have access to it.” Well, aren't you stupid? Naturally, the “Retry” button does not help, and canceling stops the entire installation. The message also does not carry any special meaning, because the file definitely exists and I have access to it, otherwise I simply wouldn’t be able to run it and receive this message, and for some reason it’s in English :)

And the mistake is that it is not I who should have access to the file, but the Windows installer, or rather the System itself. The solution is very simple:

Now the installer error will not appear! You can add access to the entire folder from which you usually install programs, for example, to the “Downloads” folder, like mine. Watch a video on solving problems with access rights:

In Windows XP, the Security tab will not appear if simple file sharing is enabled. To turn it off, you need to go to “Start -> Control Panel -> Folder Options -> View” and turn off the “Use simple file sharing” option. In stripped-down versions of Windows 7/10 and XP, there is no “Security” tab at all. To see it, you need to log in as an administrator.

More ways to solve the problem


The described method will help with different messages, with different numbers. For example, you may see msi file errors like this:

  • Error 1723
  • Internal Error 2203
  • System error 2147287035
  • Error: "This installation package cannot be opened"
  • Error 1603: A fatal error occurred during installation

In all these cases, setting permissions on the file and/or on some system folders should help. Check if the "system" has access to the temporary files folder (you may receive the error "The system cannot open the specified device or file"). For this:

After pressing “Enter” the path will change to “normal” and you will be moved to the real temporary folder. The rights to it need to be checked. I also recommend clearing temporary folders of everything that has accumulated there, or even better, deleting them and creating new ones with the same names. If you can’t delete a folder, read, but it’s not necessary.

If Windows service Installer still does not want to work, then check the rights to the folder "C:\Config.Msi", here the “system” must also have full access. In this case, you might have seen the error “Error 1310”. Just in case, make sure that the folder WHERE you are installing the software also has all rights.

Registry and service settings

The next way to resolve the error is to restore operating parameters in the Windows Installer registry.

To do this, download the archive and run two reg files from there, according to your Windows versions. Agree to import settings.

Important! Before last action desirable! If the method does not help or gets worse, you can recover to your previous state.

In Windows XP or Windows Server set 2000 latest version installer 4.5.

If this does not help, then re-register the components:

  1. Press "Win + R" and enter " cmd". Then in the black window enter the following commands in sequence:
    MSIExec /unregister
    MSIExec /regserver
  2. The answer should be empty, no errors. If the problem is not solved, enter another command
    regsvr32 msi.dll
  3. Close the black window

If it says that you do not have enough rights, then you need to run .

If the commands were executed, but did not help, then run msi_error.bat from the archive and check the result.

The last option is to download the Kerish Doctor program, it has a function for fixing the installer service and many other common Windows problems.

Also, many programs use the .NET Framework, so it would be a good idea to install the latest version of this package. And, finally, one more piece of advice: if in the path to the distribution file there is at least one folder with a space at the beginning of the name, then remove the space. This simple trick will solve your problem :)

Summarizing

Errors with the Windows installer are very unpleasant, there are a lot of them and it’s not immediately clear where to look. One thing is clear - the system has failed and needs to be restored to working condition. Sometimes nothing helps and you have to. However, do not rush to do this, try asking for help on this forum. Describe your problem exactly, tell us what you have already done, what messages you have received, and perhaps they will help you! After all, the world is not without good people :)

Services may be needed

Is not downloading operating system on an MSI computer, the computer turns on, noises are made, but the operating system does not boot.

Why won't Windows boot?

There are many reasons why the operating system on an MSI computer does not boot and this is one of the most common reasons why users contact service centers. It could be a virus, of course, and it needs to be found and neutralized. Unfortunately, viruses are more technologically advanced than antivirus programs and it's pretty easy to pick them up. The fault may be in the memory module, and if any errors are displayed on the screen, it is most likely the problem. The problem may arise due to problems with bridges, north or south, as well as hard drive malfunctions. Of course, diagnostics are necessary to determine what exactly the problem is. And, if you were unable to determine the problem yourself, contact our MSI computer repair service center and our specialists will identify the problem and fix it on any computer model range MSI.

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Contact us - we will help!

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