Fix WhatsApp media download problems. Solution: check the stability of the Internet connection
Apple devices admired by many. Impeccable body lines, beautiful interface, high-quality applications. But even owners of iPhones and iPads periodically encounter problems such as loading applications from freezing. App Store. Below we will look at the reasons why applications are not updated, downloaded or downloaded, as well as simple step by step instructions how to deal with it.
The essence of the problem, signs and causes
It’s quite unpleasant to watch an application spend an hour trying to load into a smartphone. Especially when its owner wanted to spend a few pleasant minutes playing a new game or working on useful program. And especially if you have nothing else to do or are pressed for time, and the application is absolutely necessary. The iPhone becomes a useless piece of plastic or aluminum. But a few simple ways can correct the situation.
How to tell if an app is stuck loading
The icon turns gray and the installation process wheel freezes. The application does not respond to user actions in any way. Another sign is that an error appears when you try to download an application from the App Store. This can happen to both iPhone and iPad. The methods for solving the problem are the same for all Apple gadgets with any OS version.
What to do when an application from the App Store is not updated, downloaded or downloaded: step-by-step instructions
Problem: the application does not download from the App Store
So, step-by-step algorithm, how to “bring your iPhone to life.” Follow all the steps one by one, without jumping from beginning to end. Each next step can become a solution to the problem.
Solution: wait for work to complete on Apple servers
Check out the news feed. Perhaps there was a notification that the store’s servers had crashed, and technical support trying to do everything possible to rectify the situation. Then all that remains is to wait, busying yourself with something else.
Solution: check the stability of the Internet connection
Check your Internet connection. You may argue that judging by the icon, wi-fi is working at full capacity, or the 3G/LTE icon is clearly lit. But this is not yet a sign of complete order.
What to do: launch the Safari browser and load any Internet page. If the page is displayed completely, it means that the connection is indeed functioning stably. Let's move on to the next step.
Solution: Stop and then resume downloading the app
If the application still has a gray icon, it makes sense to pause the download.
What you need to do: Press “Pause” while loading the application (tap on the application icon). Now click on the icon again. Sometimes it helps, and the application restores the download.
Solution: Switch to airplane mode
Unexpectedly, the following method may solve the problem. You should switch to Airplane mode, just for a while.
What to do: From Springboard, perform a bottom-up gesture, then select the airplane icon. Airplane mode will turn on. After a couple of seconds, turn it off by tapping the icon again.
Solution: Uninstall the app
Didn't it work out? Uninstall the application. In fact, it's very simple.
What actions to perform: click on the gray frozen icon and hold it, the icons will begin to vibrate (go into editing mode), and a small cross will appear on the left side of the icons. Click on it, the application will be removed. Go to the App Store again and try to install the program again.
Solution: run the second installation in parallel
Another non-standard method, a little secret that few people know about, is the parallel installation of a second application. Indeed, this may revive the first.
What to do: Go to the App Store, select absolutely any application and launch it for installation. Often, after the second application starts downloading, the first one is also restored.
Solution: Re-authorize in the App Store
What else should I do? For example, re-login to your Apple ID account.
What actions to take: Exit your account. This can be done through the App Store - the “Selections” tab displays the name of your account. Click on it and select "Sign Out". Then sign in to your account again, and then try downloading the application again.
Solution: Reboot the device
Have you tried rebooting the device? If not, it's worth taking the risk.
What to do: Press and hold the Power key until the iPhone turns off. Then turn it on again. Check the application icon. Once enabled, downloading can resume. Alternatively, try another reboot method - “hard”. Press and hold two keys at the same time - Power and Home. After restarting your smartphone, check the application icon again.
Solution: PC synchronization
Is the stubborn application still hanging? Sync your smartphone with iTunes on your personal computer.
What to do: connect the gadget to your PC, on which you first launch the iTunes application. Apple Accounts The ID on the smartphone and PC must match, otherwise nothing will work. Check if this is not the case, log in on both devices with the same account. Sync your devices.
Solution: Reset settings
If the app is so necessary to you that you are ready to reset the settings, then continue reading. However, make a backup of your device first. Now you are ready to reset your settings.
What to do: Reset your network settings first. To do this, go to Settings, then Reset, and then click Reset Network Settings. Check the application. Is not downloading? Perform a hard reset. Go to the same “Settings” item, then “General”, then “Reset” - and “Reset all settings”.
Solution: Switch to DFU mode
If this does not solve the problem, it remains last method. Put your smartphone into DFU mode.
What you need to do: connect your iPhone or iPad with the “harmful” application to the computer on which you are running iTunes program. Now attention:
If this does not help, you may need to abandon the installation. this application, because such manipulations with the device can in the future lead to its unstable operation and malfunctions. Look for alternatives to the app.
By the way, you can still just wait.
Applications in the App Store are not updated
Sometimes owners of Apple gadgets encounter this problem.
One of two ways will help:
Of course, no one is immune from such a problem. The quantity is too large possible reasons, which may cause problems downloading applications. General recommendations to follow in this case:
- Before downloading the application, pay attention to its size. If it is rather large, make sure that everything is in order with the Internet, then start downloading;
- read the news or ask your friends if there have been any notifications from Apple about server outages;
- If you have tried all the methods and reached the most radical one - resetting the settings - think about whether you really need this application. Perhaps there are alternatives in the App Store, try to choose another one or return to downloading later, because “hard” methods of solving the problem cannot pass without leaving a mark on the device, in the future this may result in malfunctions in its operation.
In general, the problem is not so global that we need to somehow prepare for it in advance. One of the listed methods will help in any case.
Common problems with uploading or sharing photos, videos, and voice messages, may include the following:
- You are having connection problems.
- The time and date on your phone are not set correctly.
- There are problems with your SD card:
- There is not enough free space on the SD card.
- The SD card is installed in read-only mode.
- The SD card is damaged.
More details
Please make sure that your phone has an active Internet connection with a good signal. To check this, we recommend loading any Internet page. If you are sure that your phone is connected (try connecting to different points Wi-Fi access and/or 4G), continue reading.
Make sure the date and time are set correctly. If your phone's date is set incorrectly, you will not be able to connect to WhatsApp servers to download your media files. Find out how to set the date correctly.
Sometimes WhatsApp may have problems saving files to your SD card. Try the following troubleshooting steps:
- Make sure you have enough space on your SD card. If your SD card is full, WhatsApp will not be able to save anything. Free up space by deleting unnecessary files.
- Make sure the SD card is not set to read-only mode. Try saving a non-Whatsapp file to your SD card. If the file is saved, there is no read-only mode, and WhatsApp Messenger will be able to save the file to it. If you can't save anything, your card is most likely set to read-only mode. You will need to change this: check your owner's manual for instructions.
- If there is enough free space there and you can save files to your SD card, but you are still unable to download files from WhatsApp, you may need to delete WhatsApp data from your SD card:
IMPORTANT: this operation can delete ALL message history backups and downloaded files.- Now would be a good time to make a backup WhatsApp data. To back up your WhatsApp data, copy the "WhatsApp" folder from your SD card to your computer.
- Open the SD card folder on your computer and delete the "WhatsApp" folder. Now all your media files from WhatsApp are deleted. WhatsApp will still open and your chats will still be there, but your media files (photos, videos, audio) will no longer be there.
- Restart your phone.
- WhatsApp should now save the downloaded files.
- Are you still reading? Remember point 2 where you checked if the SD card was set to read-only mode? If you were unable to save files to it, then your SD card may be damaged. In this case, you may need to format your SD card. This involves wiping the SD card and deleting it:
IMPORTANT: this action can delete ALL data from your SD card.- Once you format your SD card, you will no longer be able to get that data back.
- If possible, back up everything on your SD card. One way to do this is to insert the SD card into a computer with an SD card reader and copy the files.
- On your Android, go to Settings > Memory.
- If it is, click Clear memory card.
- Select Format SD card or Erase SD card.
- Reboot your phone.
If none of these methods work, there may be a problem with your SD card. In this case, you will have to buy a new SD card to save/send files.
Good luck,
WhatsApp support
Ten sequential options for solving a problem.
“This didn’t happen under Jobs,” is the first phrase that comes to mind when you’ve been trying for an hour to bring to life the frozen gray icon of a downloadable application from the App Store.
About problems with software update And error when downloading applications Apple does not comment. The solution has to be sought by going through all the stages one by one: from simple to complex.
Note: To combat the problem of “gray waiting icons” and errors when downloading applications from the App Store, it is recommended to perform all stages one by one. At any time, the download can proceed further and there will be no need to carry out the subsequent steps described in these instructions.
Step 0. Read the news
Before you scold your smartphone or tablet, don’t be too lazy to look through the site’s news feed :) You’ll probably find news that “App Store servers have fallen” or the store Apps Store, and the company is doing everything possible to correct the current situation.
Step 1. Check your Internet connection
The reason why the application may not load or update may be a simple lack of Internet traffic or problems in the operation of the wireless network around you. Wi-Fi networks. The icon of working Wi-Fi, 3G or LTE doesn’t mean anything.
Solution: Open the Safari browser and go to any Internet page. If everything is fine with the connection, we move on.
Step 2. Stop downloading
A frozen gray icon that remains in the “Waiting” or “Downloading” status for a long time is a reason to stop downloading.
Solution: Tap on the icon to stop the download. Tapping again may solve problems and the application will start loading.
Step 3. Turn airplane mode on and off
You can also try to resume downloading by briefly switching to Airplane mode.
Solution: While on the Springboard screen, perform the piles from bottom to top and click on the image of the plane. Wait a few seconds and disable the mode by tapping the icon again.
Step 4. Uninstall the application and reinstall it
Can help in this situation complete removal application (if possible) with further re-installation.
Solution: Hold your finger over the “problem icon” and wait until it enters edit mode (shaking icons). Tap the cross that appears next to the icon and delete the application. Open the App Store and reinstall.
Step 5. Parallel installation of the second application
You can restore the download and establish a connection to the App Store by downloading any additional application.
Solution: In the App Store, download any application you find. After the download starts, a frozen application can automatically continue installation.
Step 6: Login to your account again
You can resuscitate a frozen application by logging out of your account and re-authorizing it.
Solution: Open the App Store on your iOS device and go to the Selection. Tap on your account name and in the window that opens, select Go out. On the same page, log back into your account and download the application again.
Step 7. Reboot your iOS device
As another option for treating a gray application that is frozen and stuck in loading, you can resort to rebooting the device.
Solution: Hold down the Power key and turn off the device. Once turned on again, the application may automatically begin installation. Alternatively, use a hard reset: hold down the Power and Home keys for a few seconds.
Step 8. Sync purchases from Mac/PC
If none of the above points helped, and the application still flatly refuses to load (and there is no way to either pause installations or delete it), you need to synchronize with the desktop version of iTunes.
Solution: Connect your iOS device to a computer or laptop running iTunes application. Make sure that you are signed in to a valid Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Synchronization".
Step 9: Hard reset
You can resume downloading the application in a radical way by performing a complete reset.
Solution: Start small and implement Resetting network settings: open Settings – Reset – Reset network settings. If this does not help, get ready for full reset all settings. Before performing this action, create a backup copy of your iOS device. Open Settings – General – Reset – Reset all settings.
Step 10: Enter DFU Mode
The last hope for being able to get the desired application or update right now is to switch your smartphone or tablet to DFU mode.
Solution: Connect your device to your computer. Launch iTunes. Hold down the Power key and immediately Home. Hold for 10 seconds. The device will reboot. Continue holding both keys until the Apple logo appears. When a white apple appears on the screen, release the Power key and hold the Home key until the iTunes logo appears with the cable connected. After iTunes writes that the iOS device is in recovery mode, you can exit DFU mode. Press and hold the Power and Home keys at the same time for 10 seconds until the device reboots.
Yandex Browser is not just a browser for searching for the required information and displaying sites, but also acts as a tool for downloading programs and files from the Internet to a computer.
However, sometimes Yandex Browser users experience an error with the message “download interrupted,” which indicates that there was a failure during the download.
This, in turn, can be influenced by many factors. Let's take a closer look this problem, let's look at the main reasons why this happens, and find out what to do in this situation.
Lack of free space on the hard drive
It’s safe to say that this reason why a file cannot be downloaded is considered the most common. To check this, you need to open “My Computer” and look at the status of the disks.
If they are highlighted in red, this indicates that the computer is missing free place or there is simply not enough of it.
There are two options for exiting the current situation:
- Saving to another disk or flash drive.
- Free up enough space on the current disk.
Once the required amount of memory becomes available, you can load the object you need.
Low internet speed or hardware problems
Speed check
Perhaps your Yandex Browser is not downloading files due to the connection speed being too low. Is it so? Let's make sure you have the right speed for downloading on your PC. You can check your speed using a special service Speedtest.
Ideally, based on the test results, the speed should be the same or differ slightly from the speed specified in your tariff plan.
Checking the quality of the Internet connection
You also need to pay attention to whether your connection is intermittent, since in this case the download will be interrupted all the time, and the Yandex browser will not be able to resume it on its own.
To check this, you need to do the following:
In this case, similar problems with downloading will be present not only in Yandex Browser, but also in other browsers installed on the computer.
Check several sites in this way, if all checks contain the message “Timeout interval exceeded...”, then most likely the problem is on the side of your Internet provider. Usually it is temporary and corrected as quickly as possible. In any case, you can contact your Internet provider and clarify this issue.
technical issues
First of all, you need to check the Internet cable for damage, which is connected to your router or directly to the computer. You may also have two cables, one connects to the router, the other from the router to the computer, then you should check the two cables and replace if necessary.
It also wouldn’t hurt to check the router itself, maybe that’s the problem. The following problems occur most often: the chip on the system board overheats, the firmware crashes. Unfortunately, you won’t be able to fix all technical problems yourself; you’ll have to take the router to service center. While you can update the firmware yourself.
Missing folder for downloading files
If you still cannot download files through Yandex Browser, then the problem may be in the download folder. In the settings, the default for downloading is standard folder"Downloads". However, due to browser glitches or incorrect user actions, the path may be changed. For example, to a non-existent folder, as a result of which objects cannot be downloaded.
You can fix the problem as follows:
After this, you will be able to download any programs or files to your computer without any problems.
Profile folder corruption
All information related to the browser is saved on the PC in the corresponding profile folder. It stores all data about user settings, cache, history, etc.
If a folder or everything in it becomes damaged, this may cause your browser to stop downloading files. And first of all, you can try clearing the cache, history and other data. But if this does not help, then we will delete the profile.
It should be clarified that when you delete a profile, all user information in the browser is erased. If data synchronization is disabled in your browser, you should configure it before deleting the folder to prevent permanent loss of information.
So, to correct the situation, we do the following:
Yandex will restart and become completely clean, as after the initial installation. After this, resume the download in the browser, the download should be successful. If this recommendation does not help, move on.
Viruses and malware
Everyone knows that the impact of many viruses is aimed at damaging the browser and disrupting its operation. If downloading files from the Internet using your browser is interrupted, and the browser itself is unstable, we recommend that you carefully check your computer system for viruses and other harmful items. software.
To do this, you can use the appropriate or, capable of finding and neutralizing most existing viruses.
Browser not working properly
As in the previous case, program conflicts and system failures can also cause nothing to download in the browser.
If a similar problem occurs and the browser does not work correctly, you should reinstall it with more new version. Uninstallation must be performed using a special uninstaller, for example, Revo programs Uninstaller.
Antivirus download blocking
If, when you try to download again, Yandex still writes that the download was interrupted, then this may be due to the work antivirus program. These utilities act extremely aggressively towards them and can sometimes perceive their activities as a potential threat to the system.
To check this, temporarily pause the antivirus and try downloading to your computer again.
If the download is successful, you need to go to the antivirus settings and add the Yandex browser to the list of exceptions or the site itself from which the download is made.
This way, you can ensure that the antivirus does not block the activity of the web browser.
Changing settings
Also in the browser settings there is special option, thanks to which Yandex Browser blocks downloading files, for example from suspicious or dangerous sources.
Disabling it is quite simple:
However, in most cases this is not recommended. But if you decide to neglect caution, then after downloading the document you need, be sure to turn it back on.
System failure
If none of the above methods helped, and you still don’t know why Yandex Browser doesn’t download files, then you should pay attention to operating system. In very rare cases, the download is affected by the system itself not working properly for one reason or another.
There are several solutions:
This method will certainly help fix the problem, and you can easily download anything from the Internet.
Privacy Policy
Policy personal information users
Unless otherwise provided in this User Personal Information Policy (hereinafter referred to as the “Policy”), all terms used in this Policy have the meaning given in the License Agreement for the provision of a license to use the computer program called “Prime World” (hereinafter referred to as the “Agreement”) ").
Attention! Using the game and/or the website means unconditional consent of the licensee and/or website visitor (hereinafter referred to as the “user”) with this policy and the conditions for processing their personal information specified therein; In case of disagreement with these conditions, the user must refrain from using the game and/or the website.
- 1. For the purposes of this Policy, “personal user information” means:
- 1.1. Personal information that the user provides to the Licensor independently when registering (creating an account) or in the process of using the Game and/or the Internet site, including the user’s personal data.
- 1.2. Data that is automatically transferred to the Internet site and/or the Game during their use using software installed on the user’s device, including IP address, information from cookies, information about the user’s browser (or other program through which access is made) to the Internet site), access time, address of the requested page.
- 1.3. Other information about the user specified in the Agreement.
- 2. The Licensor collects and stores only the user’s personal information that is necessary to provide the License, the DPP License and the user’s use of the Internet site, as well as to maintain statistics on the use of the Game and the Internet site and improve the Game and the Internet site.
- 3. The licensor stores personal information of users in accordance with internal regulations and processes it in accordance with the requirements Russian legislation about personal data.
- 4. With regard to the user’s personal information, its confidentiality is maintained, except in cases where the user voluntarily provides information about himself for general access to an unlimited number of persons.
- 5. The user can delete the personal information provided by him using the appropriate function of the Internet site or Game. In this case, deletion of personal information may result in the impossibility of using the License, the License for DPP and part of the functionality of the Internet site.
- 6. The licensor takes necessary and sufficient organizational and technical measures to protect the user’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties with it.
- 7. The Licensor has the right to make changes to this Policy. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the new version of the Policy. This Policy and the relationship between the user and the Licensor arising in connection with the application of the Policy are subject to the law of the Russian Federation.
