Velcom by personal account. Full list of USSD requests for A1 subscribers (velcom)

Personal Area is a self-service system that allows the company's subscribers to receive information about their personal account, tariff plan and manage their services. Clients have the ability to grant authorized subscribers special rights to manage the services of other subscribers of the client. Assignment to subscribers of access rights "Administrator of the Personal Account" (hereinafter referred to as the Administrator) and "Supervisor of the Personal Account" (hereinafter referred to as the Supervisor) is made at the request of the client. Assigning an administrator to subscribers is available only for corporate clients.

Actions performed by the subscriber/administrator/supervisor in the Personal Account are equated to actions performed by the client in accordance with and on the terms of the agreement.

1. Access to the Personal Account is provided automatically to all subscribers of the company.

• USSD *141*0#;
• PUK1 SIM-cards - for subscribers of tariff plans "Video surveillance", "Satellite monitoring", tariff plans for the Internet (as additional opportunity, if mobile device does not support USSD), for subscribers of other tariff plans who have activated this option in A1 sales centers.

The password is valid until changed by the user.

3. To use the Personal Account, the subscriber needs to enter the phone number and password on the page https://my.a1.by/.

4. When working in the Personal Account, the following must be taken into account:

• changes in the list of selected services take effect within 24 hours;
• information about the state of the balance and the rest of the traffic is updated as the system receives data on the communication services consumed by the subscriber and payments made. When using the "International roaming" service, the calculation of the cost of consumed communication services is carried out upon receipt of the relevant information from roaming partners;
• in the process of executing applications, funds are debited from the balance for the services provided in accordance with the current tariffs of the company;
• subscribers served on a prepaid basis, the ability to connect additional services is provided if there is an amount on the balance Money sufficient to pay the cost of the connected service;
• applications for connection/disconnection of services may be rejected if the service of the subscriber/client is suspended at the initiative of the subscriber/client or the company;
• access to call details is provided after additional authentication;
• in case of repeated changes in the invoice delivery address within a month, a regular invoice will be sent by the company to the last address indicated in the reporting period.

5. The time of inactivity in the system is 15 minutes, after this time the session will be terminated. All applications generated, but not completed at the time of termination of the session in the Personal Account, will be canceled. The subscriber is given the opportunity to initiate a new session.

6. Subscribers can independently manage access to the Personal Account (open / close access) with using USSD*141*3*6#. To open access, you must specify the PUK1 code of the SIM card used.

7. Access to the Personal account of subscribers/administrators/supervisors legal entity may be closed at the request of the organization. Administrators/supervisors can manage access to the Personal Account of the client's subscribers.

8. The Subscriber is fully responsible for the safety of the password. If the password is disclosed, the subscriber must change the password.

9. In case of loss of the SIM-card, the subscriber must contact the company's information service at 411 or A1 sales centers to disable the Personal Account.

10. The Company has the right to restrict the subscriber's/administrator's/supervisor's access to the Personal Account if there are grounds to believe that the subscriber/administrator/supervisor is committing an offense that causes damage to the company or third parties.

11. The Company has the right to introduce new services, change the nature and method of providing services that can be connected or disconnected by the subscriber through the Personal Account. Information about changes is posted on the official website www.a1.by.

12. The Company has the right to unilaterally change this Procedure by publishing the changes on the official website www.a1.by

13. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the contract.

Velcom is a popular operator in Belarus mobile communications, which has been serving the inhabitants of the country for a long time, providing them with services High Quality at a decent price. Additional recognition among the company's subscribers was achieved through the introduction of the personal account service into their work.

It quickly found active use not only among young people, but also among people of respectable age, who, on average, are not so willing to spend time on the Internet and use such services.

The main reason for using the service is that it greatly simplifies the management of services and your personal account. You can use the Velcom Belarus personal account system at any time at home, without bothering with long fees and visiting the office.

Official page of Velcom Belarus service

Service personal account Velcom Belarus has official page at https://my.velcom.by/. Here you can log in to the system and start working remotely with your personal account. Authorization requires two details - your phone number and password. They will be known to you after registration and drawing up a contract.

Please note that on the same page you can also:
- Set a new login password. You are even allowed to come up with your own access key;
- Recover forgotten/lost password;
- Study the instructions that tell you about setting a password when using a modem and a tablet;
- Make online payment for services.

Both individuals and legal entities can use the personal account of Velcom on the official website.

The main functions of the Velcom Belarus service

Fast payment directly on the site by bank transfer;
- Clarification of all necessary information regarding your profile;
- View the conditions of new tariffs and services;
- Change of the tariff plan, connection of new options;
- View the history of operations, statistics, balance;
- Submission of applications for connection via the Internet and much more.

Velcom Belarus personal account - https://my.velcom.by

In this article, we will look at how to get call details from the operator Velcom Belarus for free, independently and without visiting the company's office. The instruction will help communication subscribers to deal with various options for obtaining call details of someone else's number or their own.

If for some reason you cannot make the Printouts yourself, then use our website. We will provide any information in 60 minutes without linking the number and registration.

The most common options:

1. Visit the personal account of ISSA
2. Contact service offices
3. Make an order on our service

So, the Call report contains information not only on calls, but also indicates their cost, duration and numbers of interlocutors. This means that you can check how much money is spent on communication services for a period, for example, a month. Now more.

Detailing Velcom calls in Belarus through a personal account

A personal account provides subscribers with the opportunity to manage services and receive any information from mobile operator. You can easily register on the site, the procedure will take no more than 5 minutes. With the help of the service from Velcom Belarus, it is easier to keep track of the balance, as well as control the connected options.

It is convenient to use the personal account of Velcom-ISSA RB for various purposes: the service helps to manage a SIM card and monitor the status of a personal account. AT personal information the personal data of the subscriber, the current balance, as well as the rest of the traffic on the number will be indicated.

Procedure for beginners:

1. To log in to the electronic system, you need to register. To do this, go to the official website - my.velcom.by, fill out the form and click "Register". Follow further step by step instructions. Only owners of a Velcom number can use the Personal Account. The procedure is carried out via the Internet online.

2. Enter your phone number and select the identification option: via SMS or USSD request. When choosing a method using SMS, you need to click on "Send confirmation code". Enter the received numbers in the registration form.

3. Be sure to come up with a password of 5 characters and repeat it. All fields are filled, it's time to click on the "Register" button

4.After that, the subscriber will be able to log in to the Personal Account of Velcom Belarus. We recommend that you change your temporary password to a permanent one (the main thing is not to forget it), which will be valid for a year. After that, it will be possible to constantly use your personal profile to perform various tasks, for example, to control the spending of the balance or order a free detailing of calls to Velcom Belarus.

On the left in the column there is a list of cabinet options. We press the button - "Accounts, Detailing" and the list drops out:

• Order an invoice by email (enter your email box to get an extract)
• Invoice delivery history (your archive of previous requests)
• viewing details (checking calls and SMS messages online)
• Accruals for the open period (balance sheet expenses)

In our case, we choose to view the details and wait for the formation of an extract by the Velcom number. This process will take a few minutes, after which, we refresh the page.

We open the long-awaited printout on calls from the operator Velcom. Here you will find all the actions performed by you for the period, except for the text printout of SMS. Not provided by the operator for privacy reasons. Our resource bypasses this limitation.

By the way, for lovers of small gadgets - go to Velcom Personal the cabinet can be through the application, which must first be downloaded and installed on a mobile phone. If you have already passed the "browser" registration through a computer, then you do not need to do this again. Specify your password, which is used for authorization in the Personal Account of Velcom.

Printout of Velcom calls at the operator

It's no secret that all users can receive a monthly printout. To do this, you need to contact any of the company's centers and fill out an application for providing details of your conversations. You must have a passport with you, without this document you will be denied an account statement.

Now Velcom has completely switched to electronic reporting for subscribers, so it’s easier to order through CCIS (https://internet.velcom.by). The main thing is to have access to the phone.

It is impossible to get a printout of calls without contacting the center on paper. The company does not send letters in envelopes to a home address.

Detailing someone else's number

The above methods are only suitable for your SIM card. If you need to make details of other people's conversations, then there are no legal options, because identification of the owner's identity is required. Of course, you won’t pass for another person, so there are only two options left:

• Take another person's phone with their consent (5% out of 100).
• Hidden order details of someone else's phone or a printout of SMS with texts in our service. Services are paid.

Previously, in order to make any manipulations with your connection, you had to spend time and visit the salon of the operator that provides services. The only thing you could do on your own was check the balance. Today, anyone who has access to the Internet can create a personal user account in Velcom and manage communications on their own, without resorting to the help of operators.

What is a "personal account", to whom is it useful and what is it for?

Personal account Velcom Belarus is an online service that allows you to check the status of your number on your own, without leaving your home. With its help, the subscriber can manage services, adjust communication settings, learn about new offers and subscribe to them. By connecting ISSA Velcom, you will get access to the following information:

• About finance. This section allows you to view the history of payments, the current state of the account, the presence / absence of debt, you can replenish the balance and leave a request for a refund if an erroneous payment was made.
• Account detail. Section contains detailed information associated with user accounts. The client gets the opportunity to view the details of the invoice and the breakdown of charges in Velcom CCIS, order the sending of invoices by e-mail, change the method of delivery of invoices or change the address to which delivery is carried out.
• TP and Additional services. Having entered the section of operations with TP and services in the Wellcome personal account, the subscriber will be able to independently connect / disconnect additional services and, if necessary, temporarily suspend number service.
• Help. If you have any questions or difficult situations that you cannot solve on your own, you can write an appeal to the support service for CCISS Velcom subscribers.

Registration process

Creating a personal account in Velcom Belarus begins with registration. To do this, the subscriber needs to go to the official page of Velcom by CCIS (https://my.velcom.by/) and click on the "Registration" button. The system will ask you to enter a phone number, after which you will receive an SMS message containing a temporary password. It must be used for the initial entry into the personal account of Welcome. Be careful, the password is temporary and its effect is limited. Therefore, it is better to immediately log into the system in CCISVELCOM and change the temporary password to a permanent one. New Password will work for 12 months, after which it will again have to be changed. This is done for security reasons. At this Welcome CCIS registration can be considered completed.

Entrance to LC

Now that you have a personal user account in ISSA Velcom, you get the opportunity to go there at any time to view information or change communication settings. To do this, you need to go to the ISSA Velcom page (main), click on "Personal Account", on the screen on the right, enter your phone number and password, invented during registration. Thus, at any time of the day you will be able to get to the main menu of the CCIS VELCOM personal account.

Password recovery

If suddenly, you have forgotten or lost the password for CCISVELCOM and the entrance to your personal account, then you always have the opportunity to submit a request for a new one. To do this, you need to go to the login page, and click on the "Forgot password" section. You will see an instruction with a detailed algorithm of actions. There are 2 main ways to recover your password:

• Use Velcom CCIS requests. Dial *141*0# on your phone and press the call button. A password consisting of 5-10 characters will be sent to the phone, which can be used to enter the personal account.
• Use SMS code. It is sent to the subscriber from the authorization page and is valid until it is replaced with a new one.

As you can see, nothing bad will happen if the password is accidentally lost. To restore it, you do not need to go to the company's office. Act on one of specified algorithms, and you will quickly recover your password by gaining access to the CCIS Welcom login to your personal account.

Overview of the subscriber's personal account

So, after completing the registration procedure, you will have a personal account of ISSA Velcom. The following sections will be available in the main menu:

• Personal information. Here are the name of the subscriber, the current account balance, the status of the subscriber (active / inactive), tariff plan, the rest of the traffic and Additional Information, which includes the subscriber ID, personal account number and date of its opening, IP address, as well as information on the balance of minutes for promotions, accruals for previous months.
• financial information. In this section, you can get data on installments, payments, information on unconfirmed payments. Here you can also pay by card and cancel erroneous payments.
• Accounts, details. Here is collected all the information about the subscriber's accounts. It is possible to view the details of calls by Welcom ISSA and SMS for 6 months, change the address and delivery method of invoices.
• Operations with TP and services. Section for managing tariffs, disabling/enabling services. Here you can change the number, connect or disconnect Mobile Internet, leave a request for the appointment or change of the "favorite" number, suspend the use of all communication services, receive settings for mobile phone, make call forwarding, connect voice mail.
• Feedback. Point for contacting the support service for solving various issues.

As you can see, the system is thought out and extremely easy to use. To work with it, you just need to log in to CCIS WELCOM, go to the section of interest, for example, CC WELCOM - enter your personal account - details, and get detailed information on the issue.

Remember, any actions that are performed in the system under your password are equal to the personal actions of a registered subscriber. For this reason, it is necessary to keep the password secure. In no case do not disclose confidential data (password for entering the personal account of ISSA Velcom) to outsiders. In the event of such a situation, inform the specialists of the company.

The opportunity to use the system is provided to the company's subscribers free of charge. Therefore, already now go to the ISSA Velcom website - main page, and go through the registration procedure if you have not already done so.

Registration of a Personal Account with the mobile operator Velcom provides an excellent opportunity for all subscribers to independently control their funds spent on cellular communication, install applications that are beneficial and convenient for them, and many other features.

Registration of a personal account Velcom (Velcom)

Registration of the Personal Account begins with the fact that it is necessary to enter the address of the telecom operator http://internet.velcom.by. and go to the official registration page of the operator's personal accounts. Enter your phone number and you should receive an SMS with a temporary password for the first login. This code is valid for 1 hour. Next, you need to go to your account and change the password combination. Given password permanent - valid for 1 year. This completes the registration. Now you have a Personal Account in Velcom (Velcom).

Login to Velcom Personal Account (Velcom)

To go to Personal Velcom office(Velcom) you need to go to the login page https://my.velcom.by/, enter your phone number and password.

Password recovery from the Personal Account

If you have forgotten your password, you can request a new one. To do this, on the login page there is a section "Forgot password". It contains instructions on how to proceed in order to obtain a password. So, you need to type short number*141*0# and make a call. Then dial a password 5-10 digits long. After you confirm the correctness of the actions performed, you can use the temporary password and use it to log into your Personal Account.

What is useful in the Personal Account

In the Personal Account, each subscriber can perform many different operations, in particular: check the balance, clarify the traffic, tariff plan, change the tariff if necessary or disconnect it, check the balance of minutes and bonuses, connect the Internet.