Doesn't download apps from the app store. Solving the “Payment confirmation required” error in the App Store

Users of Apple products often encounter the following problem: applications in the App Store are not updated. The company itself does not comment on problems with updates and errors when downloading applications. Users have to find a solution on their own, going through different stages, from simple to complex.

In order to deal with gray icons when waiting, as well as the fact that applications in the App Store on the iPhone are not updated, it is better to perform each step in turn, since the download can continue at any time, and the need for subsequent actions will simply disappear.

Follow the news

Before you start getting angry at your smartphone or tablet, you need to throw away laziness and go to sites with news related to everything related to Apple products. It is quite possible that there will be news about problems with the company’s servers or problems experienced by the application store. The company will do everything that depends on it, because if applications in the App Store are not updated, it suffers big losses and loses trust, which is not good.

Checking your Internet connection

One of common reasons The reason why there is a problem with the update is the usual lack of Internet connection or a problem with the user’s environment wireless network. After all, an icon showing that there is a connection does not mean anything. No connection - applications in the App Store are not updated. In order to exclude this problem, just open your browser and try to open any page. If everything is fine, then you need to move on to the next step.

Stop downloading

If there is a gray icon that is in a waiting or loading state, it is very for a long time, then you need to stop downloading. It's not entirely clear why apps in the App Store won't update, but if you tap on the icon and stop downloading, and then tap again to resume, the app may continue to download and the problem will be resolved.

Turning airplane mode on or off

You can try to resume downloading by temporarily switching to flight mode. To do this, you need to swipe up and down and click on the airplane icon. After a few seconds, you need to turn off the mode again by pressing again.

Uninstalling the application and reinstalling it

If applications are not updated via the App Store, then complete uninstallation followed by reinstallation can help. To do this, you need to hold your finger on the application icon and go to edit mode. After tapping on the small cross that appears, the application will be deleted. You can now launch the app store and reinstall.

Re-authorization

You can bring a frozen application back to life by logging out of your account and logging in again. To do this, you need to open the application store and go to the “Selection” tab. Here you need to tap on the account name and select “Exit” in the window that opens. Here you will need to log in to your account again, and then try to download the application again.

Restarting the device

If applications in the App Store are still not updated, another treatment option may be to restart your smartphone or tablet. To do this, you need to hold down the power key and turn off the device. Once it is enabled again, the application can continue its installation.

Synchronizing purchases with your computer

If the above steps did not help solve the problem, and the applications are still not updated, you need to synchronize your device with the version of iTunes that is installed on your desktop computer. To do this, the device is connected to the PC on which the application is running. You need to make sure that you are logged into your account correctly. Accounts on your mobile device and computer must match. You need the “Synchronization” item.

Reset

A cardinal way to help resume downloading is full reset device settings. First of all, the network settings are reset. If that doesn't help, you'll have to reset all settings. Before this you must do backup copy all the necessary data.

DFU mode

This is the last hope. Why aren't apps updated in the App Store? It could be a problem with the firmware. This mode necessary in order to restore this very firmware. The device is connected to the computer on which it runs iTunes app. Then you need to hold down the power key and immediately after that press Home. After 10 seconds, the device should reboot. The keys must be held until the company logo appears on the screen. At this point, you need to release the power button and continue to hold Home until the iTunes logo appears. After a message appears on the computer stating that the device is in recovery mode, you can exit DFU. You need to press both keys again for 10 seconds until the smartphone or tablet restarts.

Articles and Lifehacks

Timely updates are the key to productive and enjoyable use of any smart device. How to update the App Store without reloading the application itself?

And what to do if problems arise? Below are some useful recommendations for those who have probably already encountered difficulties before.

Update without restarting the application

These recommendations relate primarily to the 8th iOS versions, in which there is no “Update” button at all, which is why each time you update you have to restart the application itself.

Whether this is the original intention of the developers or a flaw is difficult to say. Fortunately, there is a way out.

• Opening standard application store on the device and press any of the lower tabs (for example, “Top”) ten times in a row.
• During this process, we will be able to watch the screen turn white and the content itself begin to update. Very soon all available updates will be visible, including updates in the selected category.
• These manipulations are done even faster than restarting each program manually. Sometimes nine clicks are enough.
• Let's add that this method also works in iTunes Store and iBooks Store, and in the latter case, five clicks are enough.

If App Store apps aren't updating

In this situation, you should try the following.

1. First, you should take care of synchronization. It often helps to get out of account, reboot the device and log in again.
2. After this you should try resetting network settings. If this does not help, you can resort to a more radical method - completely resetting all device settings.
3. In the latter case, you should take care in advance backup so that you can later restore all important data.
4. There is another trick that is already familiar to us, which will help with updates, and can also get rid of constant freezing during the installation process.
5. It involves forcing the App Store to restart by pressing one of the bottom tabs ten times in a row. It is useless to look for such a function in the system settings, since it is hidden.

If it suddenly happens that the application freezes during the update process, the download will be paused by pressing pause. Well, as a last resort, you can always contact Apple technical support.

Applications for modern mobile devices without exaggeration, we can call them “alive”. Developers rarely limit themselves to one version of the program, constantly updating and improving something in it. This is especially true for network applications, which may simply stop working with new protocols. So in many cases, updating software is an urgent need, and not just a whim.

Users of Apple smartphones often have a problem that applications stop updating. But without many programs, the user feels disadvantaged, and sometimes simply does not see the point in using an Apple gadget. Our article will tell you how to identify the sources of this problem and try to eliminate most of them.

First, let's look at the main reasons. In most situations, they prevent updating the software installed on the iPhone.

Often this or that application is not updated for the following reasons:

• There is not enough battery power. It is necessary that before starting the process it is at a level of 50% or higher. Moreover Charger only needs to be connected to a power outlet, not to a PC or laptop.
• Apple resource overload. This is especially likely at the time of the release of new devices or presentations, when then the number of people wanting to download new programs increases several times, and the servers simply cannot withstand the load. In such a situation, the user can only wait. The good news is that it usually doesn’t last long – from half an hour to a day.
• Low connection speed. The reason is banal, but, nevertheless, it is this that often becomes the cause of the problem, and the user does not suspect what is going on, looking for serious violations.
• Problems with the iTunes utility. This may be due to the presence of an outdated version of the program on the PC, disruption of the computer’s interaction with the utility due to damage to the USB cable or the corresponding port, etc.
• Damage to other components - for example, Lighting cord.
• Malfunctions in the PC or laptop.
• Problem connecting to a specific Wi-Fi point.

In the latter case, the application may not update due to the fact that the fingerprint scanner does not work. If for any reason the operation of the fingerprint sensor is disrupted, download and install new firmware or program is only possible using the iTunes utility.

Updating applications on iPhone: ways to solve problems

Above we discussed general points regarding violations during application update processes on the iPhone. Next, we will look at situations in more detail using specific examples, as well as ways to resolve problems:

• Poor Wi-Fi connection (slow or intermittent). Here, the owner of the iPhone can be recommended to access the network in another way - for example, through 3G. But if the connection is through mobile channels it didn’t help, you should try again to connect via Wi-Fi, but at the same time deleting the previous settings and creating new ones. If this does not correct the situation, you can try switching the router to hybrid mode. How this is done is usually described in detail in the instructions for the device.
• Can't log in. If you have a similar problem, you should log out of your account in the iTunes Store or App Store, and then log in again.
• Not the newest version of the iTunes utility on a PC or laptop. Here the algorithm of user actions is simple. You need to go to the Apple resource and download and then install the “fresh” version of this program.
• Outdated software. If not only the above utility, but also some other programs on the PC - outdated versions, you can try updating them. This is also done using iTunes.
• When the owner of the installed software is not the owner of an iPhone. It happens that when purchasing not a new gadget, but a second-hand item, the new owner cannot fully use and update the applications previously installed on it (i.e. those that were purchased or downloaded for free by the previous owner of the device). Alas, for normal operation of applications it is necessary that they be purchased under your “account”. In such a situation, you will need to download or buy necessary software again.
• Inconsistency between the location of the iPhone owner and the place where the card was issued. There are often cases when Apple blocks a user due to such inconsistencies. Country of issue bank card and the geographic location of the phone owner must match. As a rule, this problem is solved by one of the methods described above.

Now let's get acquainted with the advice of professionals and find out what experts advise service centers to our clients when they complain about the impossibility of updating the software installed on Apple phones. These tips are short and to the point, and most of the time they help.

So, the experts advise:

• If you can’t update the application, you should first try rebooting the gadget.
• If the above action does not resolve the problem, try connecting to the network again.
• Perform a system restore.

If none of the above methods help, it makes sense to seek advice from specialists. But, as a rule, the last step eliminates all problems. How to make it - instructions below.

System recovery algorithm for iPhone

To this end, the user must take the following actions:

• Disable the gadget and do not turn it on.
• Download and install the iTunes utility on the PC or laptop that will be used (if it did not exist).
• Connect your phone via USB cable to your PC.
• Information will pop up on the screen that the utility has detected a device that needs to be restored. You need to confirm the operation and wait for it to complete. It is important to make a backup first, so that later you can return all the data and settings that were on the phone before.

In this case, you first need to plug the cord into the PC port, and only after that connect it to mobile device. At the same time, you need to hold down the Home button on your iPhone. As soon as a message appears on the screen stating that you can connect to iTunes, you need to release the button.

After all these procedures, you need to try updating some application. If everything went smoothly, the software update processes on the iPhone will improve and will continue to occur without problems.

How to solve the problem with logging into the App Store

It is rare, but it still happens that the user simply cannot enter the application store. In such a situation, there is simply no talk of updates - first you need to fix the current problem.

Below are all existing this moment ways to solve this problem:

• If login becomes unavailable after updating your device. To fix this, you need to go into the settings, then into the iTunes and App Store utilities section and check the box there. This simple action will help correct the situation.
• If you succeed in logging in, but the applications do not download, you need to go to the updates section and just wait a little. Sometimes the system just hangs, but after a few minutes everything gets better. Therefore, sometimes it is better to be patient and wait a little rather than take any drastic steps.
• If none of the 2 methods described above helped. You need to flash the gadget. Then you need to restore all the information from the backup. You need to take care in advance about creating a backup copy, which can be done either through iTunes or iCloud. When performing this step, you first need to try to perform a system restore, but if this action does not help, resort to updating.
• Log out of your account and then log in again. Then you should wait a little, and then log into the application again and try to download some software.

If none of the methods help, you just need to wait. After a few hours, the problem may resolve itself, because its origins do not always lie in device malfunctions or software. Perhaps they lie in problems with the operation of stores, etc.

And finally, another way to determine the source of the problem. Try to check if other iPhone owners have similar errors. Moreover, they must have the same telecom operator as yours, and be similar version"OSes". Maybe this temporary problem is affecting everyone at the moment, not just you.

Apple devices are admired by many. Impeccable body lines, beautiful interface, high-quality applications. But even owners of iPhones and iPads periodically encounter problems such as freezing downloading applications from the App Store. Below we will look at the reasons why applications are not updated, downloaded or downloaded, as well as simple step by step instructions how to deal with it.

The essence of the problem, signs and causes

It’s quite unpleasant to watch an application spend an hour trying to load into a smartphone. Especially when its owner wanted to spend a few pleasant minutes playing a new game or working on useful program. And especially if you have nothing else to do or are pressed for time, and the application is absolutely necessary. The iPhone becomes a useless piece of plastic or aluminum. But a few simple ways can correct the situation.

How to tell if an app is stuck loading

The icon turns gray and the installation process wheel freezes. The application does not respond to user actions in any way. Another sign is that an error appears when you try to download an application from the App Store. This can happen to both iPhone and iPad. The methods for solving the problem are the same for all Apple gadgets with any OS version.

What to do when an application from the App Store is not updated, downloaded or downloaded: step-by-step instructions

Problem: the application does not download from the App Store

So, step-by-step algorithm, how to “bring your iPhone to life.” Follow all the steps one by one, without jumping from beginning to end. Each next step can become a solution to the problem.

Solution: wait for work to complete on Apple servers

Check out the news feed. Perhaps there was a notification that the store’s servers had crashed, and technical support trying to do everything possible to rectify the situation. Then all that remains is to wait, busying yourself with something else.

Solution: check the stability of the Internet connection

Check your Internet connection. You may argue that judging by the icon, wi-fi is working at full capacity, or the 3G/LTE icon is clearly lit. But this is not yet a sign of complete order.

What to do: launch the Safari browser and load any Internet page. If the page is displayed completely, it means that the connection is indeed functioning stably. Let's move on to the next step.

Solution: Stop and then resume downloading the app

If the application still has a gray icon, it makes sense to pause the download.

What you need to do: Press “Pause” while loading the application (tap on the application icon). Now click on the icon again. Sometimes it helps, and the application restores the download.

Solution: Switch to airplane mode

Unexpectedly, the following method may solve the problem. You should switch to Airplane mode, just for a while.

What to do: From Springboard, perform a bottom-up gesture, then select the airplane icon. Airplane mode will turn on. After a couple of seconds, turn it off by tapping the icon again.

Solution: Uninstall the app

Didn't it work out? Uninstall the application. In fact, it's very simple.

What actions to perform: click on the gray frozen icon and hold it, the icons will begin to vibrate (go into editing mode), and a small cross will appear on the left side of the icons. Click on it, the application will be removed. Go to the App Store again and try to install the program again.

Solution: run the second installation in parallel

Another non-standard method, a little secret that few people know about, is the parallel installation of a second application. Indeed, this may revive the first.

What to do: Go to the App Store, select absolutely any application and launch it for installation. Often, after the second application starts downloading, the first one is also restored.

Solution: Re-authorize in the App Store

What else should I do? For example, re-login to your Apple ID account.

Actions to take: Log out of your account. This can be done through the App Store - the “Selections” tab displays the name of your account. Click on it and select "Sign Out". Then sign in to your account again, and then try downloading the application again.

Solution: Reboot the device

Have you tried rebooting the device? If not, it's worth taking the risk.

What to do: Press and hold the Power key until the iPhone turns off. Then turn it on again. Check the application icon. Once enabled, downloading can resume. Alternatively, try another reboot method - “hard”. Press and hold two keys at the same time - Power and Home. After restarting your smartphone, check the application icon again.

Solution: PC synchronization

Is the stubborn application still hanging? Sync your smartphone with iTunes on your personal computer.

What to do: connect the gadget to your PC, on which you first launch the iTunes application. Apple Accounts The ID on the smartphone and PC must match, otherwise nothing will work. Check if this is not the case, log in on both devices with the same account. Sync your devices.

Solution: Reset settings

If the app is so necessary to you that you are ready to reset the settings, then continue reading. However, make a backup of your device first. Now you are ready to reset your settings.

What to do: Reset your network settings first. To do this, go to Settings, then Reset, and then click Reset Network Settings. Check the application. Is not downloading? Perform a hard reset. Go to the same “Settings” item, then “General”, then “Reset” - and “Reset all settings”.

Solution: Switch to DFU mode

If this does not solve the problem, it remains last method. Put your smartphone into DFU mode.

What you need to do: connect your iPhone or iPad with the “harmful” application to the computer on which you are running iTunes program. Now attention:

If this does not help, you may need to abandon the installation. this application, because such manipulations with the device can in the future lead to its unstable operation and malfunctions. Look for alternatives to the app.

By the way, you can still just wait.

Applications in the App Store are not updated

Sometimes owners of Apple gadgets encounter this problem.

One of two ways will help:

Of course, no one is immune from such a problem. The quantity is too large possible reasons, which may cause problems downloading applications. General recommendations to follow in this case:

• Before downloading the application, pay attention to its size. If it is rather large, make sure that everything is in order with the Internet, then start downloading;
• read the news or ask your friends if there have been any notifications from Apple about server outages;
• If you have tried all the methods and reached the most radical one - resetting the settings - think about whether you really need this application. Perhaps there are alternatives in the App Store, try to choose another one or return to downloading later, because “hard” methods of solving the problem cannot pass without leaving a mark on the device, in the future this may result in malfunctions in its operation.

In general, the problem is not so global that we need to somehow prepare for it in advance. One of the listed methods will help in any case.

Almost every iOS application developer periodically makes various additions and amendments to them, as a result of which iPad users need to update the programs installed on their devices. Of course, some software can be used without updating, but in this case the speed and stability of the applications may be reduced. Among other things, updating applications allows you to expand their functionality.

However, some owners of Apple devices encounter such a problem as applications on the iPad are not updated. This problem can be caused by several reasons and, as a rule, is easily solved in a couple of steps.

What to do if apps won't load on iPad

Problem #1. When trying to install new version program, the user sees the message: “Your payment method is not accepted...”. Its appearance is a sign that iPad owner or the iPhone has a debt to the App Store - when purchasing software, the amount of money required to pay for it was not on the card linked to the Apple ID. In this case, the device owner will not be able to either update the application or download a new one.

There is only one solution, and it is obvious - need to pay off debt, that is, top up the card specified in your account or link a new one. All existing debts will be written off, and the user will be able to download and update applications.

Problem #2. If your device has too little free space, and you don’t know how to update an application on iPad, then you need to know that in order to successfully update any application installed on iOS programs There should be twice as much free space on the device as it occupies. Thus, if the iPad reports that there is not enough free space for the update, then it must be freed up.

Problem #3. Sometimes users of Apple tablets and smartphones encounter a situation where, during an application update, an error appears with the message: "Unable to load program". If the iPad App Store does not download a program, this is most often caused by a poor Internet connection or problems with Apple servers. However, in some cases, the problem can only be resolved by re-authorizing the content store. To do this, click on the button in the error window "Ready", log out of your account and log in again (use the account under which the software was purchased). Click on the shortcut for the application in standby mode.

Problem #4. Since any applications for Apple mobile devices are tied to the account of the user who purchased them. To update them, you simply need to know both the Apple ID itself and the password for it. This even applies to hacked programs, since before they were hacked, someone bought them. Thus, it is impossible to update an offer without knowing the details of the account from which it was purchased. In such a situation, it is better to uninstall the program and install it again using your registration data.

Problem #5. Sometimes you may encounter a situation where in the “Updates” section in Apple Store there is no software, but the store icon itself shows that they are available. Most often this is caused by temporary glitches, and you can solve the problem like this:

• reboot the device;
• unload the store application from memory and download it again;
• Log in to the Apple Store again.

If such actions do not help, then you should wait a while or how to update the game (application) on the iPad via a computer, that is, using iTunes.

Now you know how to update the application on your iPad if any problems arise, and you can solve this problem in a timely and easy manner.