Hacked Apple ID and blocked iPhone - what to do. iPhone Lost Mode: Turning Lost Mode On and Off iPhone Lost Mode how it works
Apple tablets have been topping the list of the most frequently stolen "tablets" for several years now, and this is understandable. iPads are not cheap and very popular, which means that it is not difficult for a fraudster to find a client for a stolen device and get good money for it.
Unfortunately, fans of i-technology are often even happy to buy a gadget in good condition with the coveted “apple” on board and at a significant discount compared to the store price, and therefore they don’t even think about the fact that the device can be stolen, well, or think, but do not care much about the victim.
In order to at least slightly reduce the number of cases of theft of its products, Apple came up with special option“Find iPad” (there is a similar one on i-smartphones, only it is called “Find iPhone”, as well as on iPods - it is called, of course, “Find iPod”), with which you can block a stolen device and thus make it completely useless for fraudster.
Managing the Find My iPad option is very simple, to enable it, the user needs to:
To disable the option, turn off the “Find iPad” slider, and, again, you will need to provide a password for a unique Apple ID.
Find My iPad features
Find My iPad is available to everyone mobile i-devices running on iOS 5.0 and above. The main function of this option is "Lost Mode", which the user can activate when he believes that the tablet is stolen. At the moment of activation, the iPad is blocked, and the thief can no longer do anything with it, except to look at the screen of the device, on which a message from the owner will appear - for example, “This iPad was lost. To return it, call the number 8-XXX-XXX-XX-XX.
How to lock iPad using Lost Mode? Quite simply! To activate it, you only need a PC with network access:
Everybody! As soon as you click "Done" in the last window, "Lost Mode" will be activated, and a message will be sent to the email that was specified when registering for Apple ID about the activation of this mode.
Another interesting feature of the "Find iPad" option is "Play sound", it is activated in the same personal account iCloud, the "button" to turn it on is to the left of the "button" to activate Lost Mode. This feature will be great for people who are distracted, who constantly forget where they left the tablet. When you activate "Play Sound", the iPad will start making a very loud shrill sound and it will not be difficult to find it.
How to turn off "Lost Mode"?
Suppose you are lucky and the device was returned, then the question arises - how to turn off the lost mode and make the device unlocked. If you have not forgotten the code specified when activating the mode, there will be no problems. You can use both the iCloud.com website and the tablet itself to disable it.
To exit Lost Mode via a cloud site:
Making Lost Mode disabled from the tablet itself is much more convenient - you just need to enter a passcode.
What should I do if scammers have locked my tablet using Find My iPad?
The “Find iPad” option is undoubtedly very convenient and, I must say that with its advent, the number of thefts of Apple-techniques has decreased, however, because of this opportunity, it has blossomed the new kind fraud.
How do scammers activate Lost Mode?
Attackers in a cunning way find out the parameters of the Apple ID of the victim, go into the account iCloud entry, activate Lost Mode and the user suddenly finds their iPad locked. And on the screen of the tablet there is a message of a scammer in the style - “Do you want to unlock the device? Call, we will agree” and his contacts.
The first reaction is panic, the second - and what, really, can call and pay, because the tablet is expensive, and the data in it is important ... However, cooperation with an attacker is a risky business, because guarantees that after you pay, The iPad will be unlocked, no - after all, there are no honest scammers.
Disabling Lost Mode Activated by Fraudsters: Pitfalls
Are you asking if there is another way? We answer - yes! It consists in resetting the iPad in recovery mode via iTunes. However, please note that when an i-device is restored via iTunes in lost mode, the so-called activation lock is turned on on it.
That is, When iTunes finishes restoring, Lost Mode will turn off, but Activation Lock will turn on instead.
To disable this blocking, it will be necessary at the initial iPad setup(the initial setup menu will automatically appear on the device screen after recovery) specify the password for the Apple ID, and after entering it, you can fully own the tablet again.
Tell me, why such difficulties? These are not difficulties, but high-quality protection, because if with using iTunes it was possible to reset the lost mode without consequences like activation blocking, it would not cost anything for a thief to crank it, but protection with help from Apple ID makes such a trick impossible (unless, of course, you come across a very cool thief who can steal both the device and hack the Apple ID).
And one more digression - before you start the recovery procedure, make sure that your Apple ID password is the same. After all, the situation is not ruled out that the attackers hacked into your mail, which was indicated during its registration and changed the password.
Try to log into your iCloud.com account, if it works, then the password is the same. However, you still need to change it just in case, but before you modify the Apple ID access code, first change the mail password specified during its registration - extra insurance has never bothered anyone.
Disabling the lost mode activated by scammers: instructions for action
So, here is the scheme to follow if the scammers have blocked the iPad:
By the way! Mode iTunes restore will help not only in the event that scammers have blocked your Apple iPad and you don't know what to do. This method is also a great answer to the question of how to unlock an iPad if you forgot set password when you activate Lost Mode. This happens - the device was stolen, the user turned on the lost mode, time passed, no one returned the tablet, and then suddenly it was found, and the user no longer remembers the installed code.
Consequences of restoring iPad via iTunes
Of course, you understand that with such a “hard” restore using iTunes, all data from the tablet will be deleted, but if you really store on it important information, you, of course, have created backups before and with the same initial setup you will have the option to either restore iPad as new or restore data from iCloud/iTunes copy.
Why it is not necessary to select the code by brute force
Many users who did not bother with the issue of creating a backup in time, not wanting to lose all the data after the second step of the above instructions, go to iCloud.com, turn off the lost mode, and then try to brute force the unlock code specified by the attacker. We do not recommend doing this. After the 6th unsuccessful attempt, the tablet will be blocked for a minute, after the next unsuccessful one - for an even longer time, after 10 errors, it will be blocked altogether. It will be possible to start the search again only by resetting the password counter through iTunes, which will take a lot of time. After that, you can make 10 more attempts, then again you will have to reset the counter.
A precaution that will save a lot of time and valuable data
And in the end - a curious fact - the described type of fraud with the activation of the lost mode is absolutely not terrible for those who set the screen unlock code. Remember, in the instructions for enabling the mode, we wrote that if you use given code, will it be automatically specified as the Lost Mode off cipher? Thus, it turns out that the fraudster will not be asked to enter new code, and the situation will turn out to be very funny - an attacker, of course, will block your gadget, but only with a password that you know perfectly well.
Let's summarize
The “Find iPad” option perfectly protects the tablet from encroachments on it by “mobile” thieves, but it lures another category of scammers. However, users who use the screen unlock code are reliably insured against it. Although, even if you do not use such a password, you still have the opportunity to disable the lost mode enabled by attackers if you still have access to your Apple ID and the mail used to change it. Well, in extreme cases - there is always a hospitable support service of the "apple" giant - the main thing is that there is a box and a check that will prove that the device belongs to you.
What to do if your iPhone or iPad is stolen or lost? The first and main action is the remote blocking of the gadget, which will not only prevent the use of the device by third parties, but also contribute to the return of the loss. How to lock your iPhone or iPad in case of loss or theft, as well as the settings without which remote locking is impossible, are described in detail in this guide.
First consider next option: Your iPhone or iPad hasn't been stolen/lost yet (we hope it stays that way), but you're worried it could be. It must be understood that Apple's security systems that allow you to detect or remotely block a mobile device only work if they are active. It turns out that if the “Find iPhone” function on your smartphone or tablet is not activated, then finding the device will be extremely problematic.
Therefore, without waiting for any emergency with your iPhone or iPad, we do the following.
How to turn on Find My iPhone
Step 1. Go to the menu " Settings» → iCloud.
Note: It is assumed that you are logged in with your account Apple ID. If this is not the case, then you must first log in. If you don't have an Apple ID account, you can learn how to create one.
Step 2. Select the section " Find iPhone» (« Find iPad» for tablets).
Step 3. Activate the switch " Find iPhone».
Only after these simple manipulations will you have a real opportunity to track or block the device if it is lost. You can read more about the Find My iPhone feature.
Now let's get back to those who fell victim to intruders or lost their iPhone or iPad. If Find My iPhone or Find My iPad has been enabled, locking your device remotely is fairly easy.
How to Remotely Lock a Stolen or Lost iPhone or iPad
Step 1. Go to the website iCloud.com and log in with your Apple ID account.
Step 2: Launch the web app Find iPhone", Press on " All devices” and select the device you want to lock remotely.
Step 3. In the device window, click " Lost Mode».
Step 4. Enter a six-digit passcode that will lock the device.
Step 5. Enter the message that will appear on the screen of the locked device.
Step 6. Specify the contact phone number, which will also be displayed on the screen of the locked device and click " Further».
Step 7. The inscription in the left upper corner device window.
The device itself, after being put into lost mode, will instantly be blocked. The display will show the message you specified and the phone number.
When you try to unlock your iPhone or iPad, you will be prompted to enter a six-digit passcode.
Until the correct passcode is entered, the iPhone or iPad will continue to be locked. Remove the lock by flashing, even through
Greetings! At mobile devices Apple has a great feature that has already helped (and continues to help) many users to find their forgotten (stolen) iPhones or iPads. Many have heard about it - it's "find an iPhone." But, there is also an important component of this option - the lost mode. Not many people have heard of him now. Why? The thing is that they usually start using it when the device has already been lost or stolen.
I sincerely hope that it was not a similar misfortune (loss or theft) that brought you to this page, but just idle curiosity. I will try to fully satisfy him and tell you about the lost mode in the iPhone as detailed as possible, let's go!
What is Lost Mode in iPhone?
As I said, this is one of the components of the "find my iPhone" function. As a result, one cannot be used without the other. This mode allows you to do two manipulations with your device at a distance:
- If your iPhone or iPad didn't have a screen lock passcode, set one.
- Display any message on the screen.
The default entry that appears when Lost Mode is turned on is: “This iPhone has been lost. Please, call me". Plus, the phone number you provide.
Naturally, you are free to change it and write anything you like, up to the most serious curses.
How does Lost Mode work?
After activating the lost mode (how to do it is written below), the device screen is locked with a password (which was set earlier or the one that you specified yourself when you turned on this mode) and an inscription with the text you wrote is displayed on the screen. Now no one will be able to use the device and access it without knowing the password.
If someone wants to remove it, for example (even with), then of course he will succeed and the password that is set to lock the screen will disappear. However, later, when a special window appears, in which it will be written - what this device be in Lost Mode and require you to enter your Apple ID account information to unlock it.
It is noteworthy that such devices are almost impossible to unlock in any way, even through technical support Apple company. Checks, boxes and other evidence that the gadget was bought by you and belongs to you will no longer help here. Employees of the company will repeat only one thing - remember your Apple ID and password.
The most important thing to remember. If the iPhone or iPad is in the Lost Mode state and the credentials are not known, then with such devices you can do the following:
- Sell for parts.
- Just put it on the shelf.
On this moment, making them work is practically (99%) impossible.
How to turn on Lost Mode on iPhone?
There are two main ways to activate Lost Mode:
- Using the iCloud service web page.
- Through a special application available for free download in App Store- Find iPhone.
Since access to the Internet is much easier to get than another apple device with installed special application, then consider enabling the lost mode through the iCloud online service.
P.S. In any case, no matter what actions you would like to take with the loss mode - activate or remove, the chances of a successful outcome increase with each "like" to this article. Try it! Do you have any questions? I'm waiting in the comments!
Recently, quite a few users have started contacting me with the same problem - hacking Apple ID account and blocking iPhone for the purpose of extortion.
The problem is real and, if it occurs, turns your iPhone into a brick. Such cases arise both because of the stupidity of the iPhone owners, and without their participation, which in itself is very insulting.
Why is this happening and what to do in this situation I will tell right now! Forewarned is forearmed!
- Fraudsters block iPhone using someone else's Apple ID -
- Someone else's Apple ID in my iPhone settings! -
- If you want to reset (change) apple password ID -
- How to untie an iPhone from the former owner's Apple ID -
- How to change Apple ID on iPhone correctly -
- Locked iPhone? How to bypass iCloud Activation Lock? -
How scammers work
Imagine that on VKontakte you receive a message from one of your friends of this kind: “ Max, hi! Lost my iPhone. Your help is urgently needed! Enter my Apple ID details (included) into your iPhone in Settings > iCloud and look on the map in Find my iPhone where it is».
Something like this ... And you know, many are led to this scam and really enter into Settings > iCloud someone else's account! STOP! Do not do that!
The sent message can change its “appearance”, but the essence remains the same - scammers, under any pretext, ask you to enter someone else's Apple ID on your phone.
Here are a couple of comments I received the other day:
On behalf of a friend, they wrote VK to allegedly help, they had to log out of their icloud and log in through another. I did just that, after they told me to go to find an iPhone and my phone turned off. I turned it on and he started asking me to keep my apple id and password. But I didn't have it. It turned out to be scammers who so extort money for unlocking! In those support will be able to unlock? IPhone 6, I have receipts, I took it in the store
I have the following problem: they wrote to me in social network VKontakte on behalf of a friend who allegedly lost her phone and asks to go to her iCloud through my iPhone. I did it because I trusted this person. After that, my phone turned off and it turned out that the hacker hacked into my friend's VKontakte account and my iCloud. As a result, my phone is locked and I do not know the cracker's password, and mine is issued as incorrect. Please help please. Where can I apply?
Would you believe this message Or would you check first? Write in the comments!
What happens after that? This bad person, being on the site icloud.com, sees that your iPhone has appeared in his devices.
Thereafter the bastard activates Lost Mode and your phone goes into a locked state, in which it will stay until you enter the unlock code (set by an attacker).
At the same time, a message will usually pop up on your iPhone screen prompting you to contact the corresponding e-mail address (similar to something close to Apple, for example, here is one - [email protected]).
When you try to send an unlock request, your e-mail will automatically receive a response with the following content:
Your device is locked. To receive an unlock code for your device, transfer 1500 rubles to QIWI Wallet: +7-965-863-5616
After payment, attach a receipt (screenshot) and we will send you a password for your device.
12 hours were allotted for payment. AT otherwise Your device will be locked without password recovery.
Pay for "doubtful services" of scammers I do not advise. To begin with, it is better to try to follow the steps described below.
By the way! You can not try to reflash, reset the settings, and even. None of these methods will help you bypass iCloud Activation Lock.
Hack Apple ID via e-mail
There is another type of theft Apple accounts ID. As you probably remember, an Apple ID is nothing more than an e-mail address. So if the attackers pick up the password and take possession of your e-mail box, they can easily get to your Apple account.
To do this, they will simply reset your Apple ID password (as written in this instruction), and then, just like in the paragraph above, they will lock your iPhone.
Did you get the moral? ... Normal passwords must be set! Everywhere!
And yet, we have not yet solved the problem with Apple ID hacking and iPhone lock. About what to do, once in such a situation, I will tell you right now.
What to do when your Apple ID is hacked
Starting with iOS 7, Apple introduced iPhone security into the system new feature iCloud Activation Lock. In order to protect the personal data of users in the event of a stolen device, it became possible to remotely block devices or delete all data on them.
Unfortunately, this iOS feature quite often turns against ordinary users. Here is a step-by-step list of actions that I would take in the event of a similar situation.
STEP 1 - Try to regain control of your Apple ID. This STEP can help you ONLY when, IF you yourself NOT INTRODUCED in iCloud Settings FOREIGN APPLE ID DATA. If you did, go to STEP 2.
In order to regain control of your Apple ID, you need to reset your password. You can do this on the official website at: https://iforgot.apple.com. There is something about it on my site.
If you specified a backup box when registering your Apple ID Email, then a password reset email will be sent to him. After recovering your Apple ID password, you can go to icloud.com and turn off Lost Mode in Find My iPhone.
If you managed to complete the steps described above, then you can be congratulated. After you turn off Lost Mode, your phone is likely still requiring numeric password to unlock.
At the same time, you probably cannot connect to Wi-Fi either. In this situation, there is only one way out - Restore iPhone to iTunes through DFU mode ().
STEP 2 - If the actions in the previous step did not lead to anything, then you cannot do it on your own. You will have to ask for help in the OFFICIAL APPLE SUPPORT SERVICE.
To do this, it is enough to make one phone call by number 495 580-95-57 (Russia). If you are not in Russia, but still in the CIS, then here I described in detail how you can inexpensively call the Russian support service.
ATTENTION!!! In order for the engineer Apple support deigned to help you, you will be required to "evidence" that the phone is really yours. It will not be possible to chat him over the phone (although there was one case) ...
The real proof for him is the sales receipt from the store, which you kept and did not throw away all this time. You didn't throw it away, did you? So? … If suddenly the check is lost or it was not there initially, go to STEP 3.
In any case, contact the support service and explain the situation to them. I heard about one friend of a friend who called the number indicated five times and “begged with tears” to be dictated in a whisper to the changed password from her Apple ID account. It certainly sounds fabulous, if not fantastic, but such is the fable. I didn't invent it.
STEP 3 - You can spit in my face or kick me hard, but what I'm about to say IS THE TRUTH. Only the support service can really help you in this situation, but without a sales receipt, this option becomes difficult. A locked iPhone can remain locked forever.
- How I called and communicated with Apple Russia technical support -
Of course, you can follow the scammers' lead and transfer 1,500 rubles in an unknown direction. But where is the guarantee that they will help you? In fact, they have already “shod” you once.
Real stories of real people
Anna
Hello, we got into a situation with scammers (they blocked the iphone and demanded 1500 rubles) and your post helped a lot! The first thing they did was recover the password in Icloud by answering test questions and a backup mailing address. Secondly, we called the support phone in Russia, but the phone number is +7 495 580 95 57, very polite girls there explained to us step by step what and how to do and .... voila… the phone is unlocked and working! so that with us Thank God the scammers broke off.
Mark
They also hacked, blocked the phone through Finded my phone. I thought everything, but contacted the support service via chat (I am from Ukraine myself), after 20-30 minutes they answered. The first thing was to restore the mail, remove the filters that the scammers installed in the mail. Then I restored iCloud, deleted the phone from iCloud, checked whether activation was disabled (when the phone was turned off). Then I went into DFU mode, connected to the latest iTunes, downloaded the firmware, installed it as new phone(when DFU mode is enabled) and voila, the phone is like new. The truth was good for me backup copy, so I recovered from it without problems. And the support team advised using apple id with the .com domain
Alexander
Yesterday I ran into this situation. The attacker somehow recognized the Apple ID and gained access to the account (he was not informed to anyone), and then, as described, blocking and an email message on the screen. The money was not paid, the problem was solved as follows.
1. Restored access to email (in our case, mail.ru). Mail is tied to a phone number, it was possible to restore it without problems. Changed the password.
2. Through email, we regained control over the Apple ID, changed the password, turned off the lost phone mode.
3. Reset via iTunes.
That's how stories are. I do not pretend to be an "expert" or some kind of "guru", so I can be wrong in any matter.
If your Apple ID was also hacked on your phone and you know how to solve this problem, write in the comments below. Well, if the article turned out to be useful, like me ... Thank you!
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note
One of the distinguishing features of Apple devices is " iPhonelost mode». This function allowed more than one disappeared or forgotten smartphone (tablet) to return to its owner.
This mode authorizes the remote execution of the following actions:
- Set a screen lock password if one has not already been set.
- Display any message on the screen of your gadget. By default, a warning is displayed that the device is lost and the finder is asked to call the number shown. But the user can change given text, to any at your discretion.
How Lost Mode works
After the activation of the mode has passed, the screen of the device will be blocked. To unlock, use the password set earlier or set when the mode was turned on. The message you sent is constantly displayed on the display (the gadget cannot be used). For further use of the device, you will need to enter the Apple ID record data, at the end of the entry, the device will be unlocked and ready for use.
When the iPad or iPhone is in activated mode loss, it is practically impossible to force them to work without the knowledge of the owner.
There are only two options left: use a smartphone or tablet as spare parts, or simply put it in a desk drawer.
The mode can be enabled in the following ways:
- By downloading the official free app in the App Store online store.
- Using the iCloud online service. To do this, follow the link https://www.iCloud.com, in the pop-up window, enter the Apple ID and password (which was set on the missing device). We select the icon with the image of the radar and the device of interest to us.
After the mode is activated in one of the ways, the device will execute the received command the first time it connects to the Internet. In exceptional cases, also at a distance (using the same methods) possible complete removal data from the device. But it is also not possible to use it in the future without knowing the Apple ID.
Disabling Lost Mode is only possible directly from the Apple device itself.
To do this, you just need to enter the lock screen code or Apple ID data (if all data has been "reset" by the user). Find out remotely (using only EMEI) whether Lost Mode is activated on official resources Apple is not possible.
