How long does it take to diagnose an iPhone? TestM

Is your iPhone malfunctioning? Has he stopped responding to requests? Can't hear your interlocutor? Started to turn off? And you don't know what to do? Immediately take it to our APPLE-SAPPHIRE service center so that our technicians can diagnose it and determine the cause of the breakdown.

iPhone diagnostics is a procedure that helps a specialist accurately determine the malfunction of the device. After it is completed, the specialist will be able to give the exact timing and cost of repairs. Only a professional should be responsible for this process. When trying to troubleshoot your device using third party programs, you expose your smartphone to various threats.

iPhone diagnostics is a mandatory and important procedure that largely determines the efficiency and success of repairs. Of course, in most cases the user can describe what is not working and what the probable causes of the malfunction may be. But it often happens that he has no idea what the problem might be. At the same time, it is simply impossible to do without diagnosing all the components of the device.

Our APPLE-SAPPHIRE service center offers not only fast and professional diagnostics, but also repair of original components with a long warranty.

Any repair services, original spare parts, affordable prices - you can find everything with us. Thanks to a favorable and balanced set of qualities, our workshop is considered one of the best in Moscow.

How is iPhone diagnostics and subsequent repairs carried out?

Knowing about us, you won’t have to look for long to find where to get your iPhone repaired. At the same time, you don’t have to go to the service yourself - you can use our courier delivery.

Before properly repairing the device, our technician performs the following operations:

• Device diagnostics, which takes place in 2 stages. First, diagnostics of the connector, control and charging buttons is carried out. If they malfunction, we turn on the gadget. If it does not turn on, we send the smartphone for diagnostics. The next stage is to check the serviceability of each individual component and motherboard. The system is checking parameters such as operation Wi-Fi antennas and GSM, power consumption, camera backlight and display. We perform all these operations free of charge and take no more than 30 minutes.
• Once the type of fault has been determined, we inform the client why the smartphone is broken and what is needed to fix it, including the cost and repair time. Repair times of varying complexity may vary, but in any case we have a minimum:

— replace the display in 30 minutes. It will take exactly the same amount of time to install the buttons and touchscreen.

- remove the old ones and install new cables, connectors, speakers, etc. – the operation is much more complicated, which can take 40 minutes;

— change the SIM reader or housing part — from 50 minutes;

— antenna module, controllers, microcircuits – from 2 hours;

— cleaning and restoring a smartphone after mechanical damage or moisture is the most difficult operation (after all, our technicians will have to check all components, many of which require replacement), which may require 3 hours of work.

• After repairs, we perform testing and provide a warranty and components.
• Our tariffs are the most affordable in Moscow. Just look at our price list or call the operator - and you can see for yourself.

Why iPhone diagnostics Is it better to order from us?

1. Courier delivery of the device

Each of our clients can use the courier delivery service. The technician will be able to come to your office or home and deliver the smartphone to our workshop.

1. Free diagnostics

Pre-repair diagnostics, which is carried out before starting work, is carried out using software, special tools and equipment. The accuracy and efficiency of the results are guaranteed.

1. Guarantees

As mentioned above, we are ready to provide guarantees for all work and components. All works that fall under guarantee period, we produce free of charge.

Is your iPhone 5s, iPhone 5, iPhone 4s, iPhone 6, iPhone 4 or any other frozen or won’t turn on?

Then, to fix it, you can download a program to restore it. Download link at the end of the post.

The program is called ReiBoot. This is a handy tool that will quickly and easily launch recovery on our device with iOS installed.

Regardless of the severity of the failure, the program is ideal for correcting problems in such situations.

It supports all the old and latest devices from iOS, iPod, iPad, iphone 5s, iphone 6, iphone 4s, iphone 5 and so on and does not in any way threaten the security of our files.

ReiBoot is very easy to use and can diagnose and fix many problems on its own.

How to use the Apple device recovery program - ReiBoot

ReiBoot runs on desktop computer. Once launched, the program will ask you to connect the device to your computer.

After connecting, the window will change, and you can restore your smartphone in one click.

Tenorshare ReiBoot also successfully solves other boot problems, but cannot restore the phone if it has been dropped or been in water.

It is important to note that the entire process of Firmware Recovery Mode does not require the use of any button on the device.

Therefore, the program may be the only suitable tool, for example, in a situation where physical buttons do not work.

Besides this, the benefits, a big plus, are that recovery ios iphone happens without iTunes.

Using this program is sometimes the only way get rid of unexpected error or after a bad update software.

The most important thing for the user is the security of data, which in this case is not subject to loss or damage.

When the device is restored to normal operating mode, it will automatically reboot and be ready for use, giving the user access to all previously saved data.

At this point, you can safely disconnect your iPhone from your computer. You can download it below. Good luck.

Developer:
www.tenorshare.com

OS:
XP, Windows 7, 8, 10

Interface:
Russian

You contact us in some way or simply bring the device to the service center. If you call, we will be happy to advise you.

Contacts of our service center are on a special page: .

2. Reception of the device

Now you have already come to our service center. The secretary receives the device, records the malfunction according to your words, enters the data into the computer, issues the necessary document from the reception and transfers the device to the technician in the service area for diagnostics.

The secretary will, if possible, offer you tea or coffee.

3. Diagnostics

In our service center, diagnostics are carried out completely free of charge for any of your decisions. Even if you pick up the device after diagnostics, we will not take money from you.

During diagnostics, the technician checks the condition of the device and finds out the cause of the malfunction. Perhaps he will clarify with you the details of the situation in which the breakdown occurred.

If the purpose of the diagnosis is to find out the cause of the malfunction, then it usually lasts about 20 minutes. Usually the details of the situation can significantly speed up the process.

4. Diagnostic results

After the technician has found out the cause of the breakdown, he will be able to tell what kind of repairs need to be carried out. You are given a list of necessary works and their cost, and after your consent, repairs begin.

You can wait for the repairs to be completed in our client area, you can take a walk along Tsvetnoy Boulevard (if, of course, you came to the central office), or you can go about your business and pick up the phone at another free time.

5. Repair

During repairs, our technicians work on your device, and you can wait with us or go about your business.

As soon as the repair is completed, the technician will hand over the ready device to the secretary, if you decide to wait with us. Otherwise, we will notify you of the completion of the repair by telephone.

6. Verification and payment

The repair is complete, all work is completed and you are ready to pick up your phone. You provide a document issued earlier, and we give you your device, which you can immediately check, and another document about the completion of the repair, cost and list of work.

You pick up the device and pay for repairs.

7*. Warranty case

If after repair the malfunction occurs again or another problem appears with your device, then you come or call us and bring the device.

If the case is under warranty, we perform repairs free of charge, under warranty. If not, then after diagnostics, we announce the cost (of course, you will probably be given a discount) for the repair, and then we carry it out.

Everyone knows: equipment from the Apple brand is highly reliable and has a long service life. IPhone, of course, enjoys the greatest popularity and sincere trust among consumers all over the world. Every year, loyal fans of the brand wait for a fresh new update of the famous smartphone. However, any equipment is not immune from breakdowns. Fortunately, many problems can be fixed if you entrust your iPhone to professionals in a timely manner. Depending on the complexity of the problem, diagnosing and correcting the breakdown is possible at a service center, but iPhone repairs are often carried out promptly at home - for example, similar services have been offered by AppleLab for several years. Today we will look at the most iPhone malfunction, let's find out why they occur and how they can be eliminated.

Perhaps this is one of the most frequent and annoying breakdowns. Without a properly working touchscreen, we cannot fully use the phone. Even if the sensor is still sensitive to pressure, but the glass is broken or severely cracked, this makes working with the smartphone much more difficult. For example, specks, display ripples, flickering, colored dots and dead pixels occur.

Causes:

• severe mechanical damage;
• hitting a hard surface;
• liquid gets on the screen.

Solution: Most often, a failed touchscreen needs to be completely replaced. However, it is likely that the problem lies in the module itself. There is also a chance that contamination has occurred in the contacts or on the surface of the display, so the sensor may malfunction. Then you just need to clean the screen and the space under it - the main thing is to entrust this task to specialists.

By the way, if experts consider a factory defect to be the cause of the sensor failure, the repair will be carried out under warranty. In other cases, replacement will be carried out at the expense of the owner of the phone.

To reduce the risk of such a situation occurring, we advise you to purchase sensors in advance. iPhone screen protective glass or film from the manufacturer.

Protective glass

Damage to the case cover or Home button

Cracks and scratches on the body spoil appearance smartphone – it doesn’t look brand new anymore. And the problem with the Home button will not allow you to fully use all the functionality of the device: it will stick and not immediately respond to controls. Fortunately, from mechanical influences The “body” of the phone is saved by cases, protective back panels and simply careful handling.

Home button

Causes: a problem with the case and buttons can arise due to careless operation of the equipment, a fall, a strong impact, or moisture getting inside the structure.

Solution: if damage, chips or scratches occur on iPhone case It is highly recommended to replace it immediately back cover. If, for example, liquid gets on your device and the Home button fails, it is best to also contact the service center directly.

The mechanism of the button can be restored by professional cleaning of the device - perhaps it will be enough to remove the formed oxidation products on the contacts.

If the damage to the button is purely mechanical, then most likely the iPhone will have to be completely soldered or the faulty button module with a cable must be replaced (the same applies to the volume keys). If the device has not been in contact with water, has not been subjected to mechanical damage, and the buttons still do not work, perhaps the main problem lies in a serious breakdown of the processor or motherboard. In this case, professional diagnostics by a specialist will be required to clarify the problem.

Battery problems

With any equipment, be it tablets or smartphones, the battery begins to discharge faster over time: on average, the battery life is designed for a couple of years of stable operation. iPhone owners may also encounter this problem. Daily intensive use of a smartphone leads to a gradual deterioration in battery charge retention. Often another, much more serious problem arises - the battery does not charge at all, no matter how hard you try.

Causes:

• failure of the original charger;
• operation of an unsuitable “charger”;
• damage to the connector or cable from Apple;
• power controller malfunction.

Solution: Check if the charger is working normally. It is possible that if you use another one, the battery charge will continue. True, there is a nuance here: when using a cheap charger that is not certified and unsuitable for your model, there is a risk of deteriorating battery performance. Low-quality “chargers” do not regulate voltage fluctuations in the network in any way, which can ultimately damage battery device If you are convinced that the problem is not in the “charger”, check if the Lighting connector is broken - what if it does not hold the charger cable tightly? Press the connectors harder and see if the charging process continues. If a failure occurs in the connector, you need to contact service for help.

Speaker or microphone does not work

Long-term wear of the device, ingress of dust, dirt or liquid - and the speaker and microphone no longer work with the same power. The sound weakens, adjusting the volume does not help, the interlocutor cannot hear you, and you cannot hear him. What to do? The most important thing at the initial stage is to find out possible reason malfunction that has occurred.

Causes: In the case of ear speaker failure, the problem may be in the cable. This is the pin that connects the speaker and the iPhone's motherboard. Microphone failure often occurs due to a manufacturer’s software failure, as well as moisture getting on the cable or inside the microphone itself.

Solution: If the speaker stops working or reproduces sound at full strength, it is better not to disassemble the phone yourself, but to contact a qualified specialist. A careful inspection of the cables, contact points and other parts will help identify the cause of the problem. If necessary, both the speaker and microphone can be replaced at an affordable price.

Wi-Fi module malfunction

Statistics show that most users purchase a smartphone to access the Internet at any time. But what if the wireless connection does not work and you cannot access the network? The Wi-Fi module may be damaged.

Wi-Fi module

Causes: as a result of physical impact, the chip (module) may come off printed circuit board, there may also be failures in the software or in the wiring of the Wi-Fi circuit.

Solution: repairing a failed module is an almost meaningless procedure; it will be much cheaper and more reliable to completely replace this element.

Damage to the system board

The motherboard is the heart of any technology. It has a lot of contacts, electronic elements, controllers. The motherboard houses the processor that powers the iPhone's functionality, optimization, and performance. If a serious failure occurs in the motherboard, this can lead to a complete and sudden stop of the smartphone.

iPhone 6 motherboard

Causes:

• dropping the phone from a great height, hitting it hard on a hard surface;
• penetration into the device large quantity moisture and resulting corrosion on internal electronic components.

Solution: if you suspect that the problem lies specifically in the system board, do not try to do anything yourself, otherwise you risk completely destroying the device. It is best to contact a service center, where a comprehensive examination and accurate diagnosis of the “insides” of your smartphone will be carried out.

Something is wrong with the photo: the camera does not work

The iPhone camera is one of the most important elements of a smartphone. Due to the complex design and high sensitivity to minimal damage, we recommend that you handle the camera carefully: do not drop the device and, equally important, do not allow water to get on or inside the body.

Causes: most common cause, according to which the main one may not work iPhone camera, is mechanical damage. The camera may fail due to the phone falling or serious cracks in the lens. If water gets inside the device, it can cause a short circuit and the formation of oxidation products on the contacts. In addition, the camera may not work due to a problem with the software, installation of programs and applications containing errors.

Solution: You can try to remove the suspicious camera application. If this is not the case at all, but a deeper software failure, it is best to reflash the phone (it is risky to do this yourself, it is advisable to trust this task specialists). Mechanical damage cameras can also be successfully “treated”: the service center will be able to replace the camera completely, or a separate cable, which will be even cheaper.

IPhone does not want to see the network

Sometimes iPhone owners notice that the device takes a long time to search for a network or that the network indicator does not appear on the display at all. The problem of finding a network is a serious one, because in this case you will not be able to make voice calls and send messages.

Causes:

• modem damage;
• failure of the modem controller;
• failure of the data reception and transmission sensor;
• The problem is in the coaxial cable.

Solution: This problem can only be corrected in a service center or when the device is inspected by a specialist at home.

The device does not turn on

And finally, one of the most common and complex problems: the power button does not work or when pressed the iPhone simply does not turn on.

Causes: physical impact, a small amount of liquid getting inside the device, oxidation of the contacts. It is also possible that the iPhone does not turn on due to severe overheating of the case or increased load.

Solution: It is likely that a complete diagnosis of the device will be required, followed by disassembly of the elements. If the iPhone does not turn on due to problems with the button, it will be enough to just replace the cable or additionally solder the contacts.

Conclusion

Of course, malfunctions may occur in any equipment from time to time for various reasons, but the user always has the opportunity to prevent risks. For example, treat the device with care, do not use it near water, try not to drop it on the floor, etc. To further protect your iPhone, purchase cases in advance, as well as safety glass or films. Well, if a breakdown could not be avoided, we recommend not to waste time and not engage in self-diagnosis of the device. It is best to seek qualified help and get quality advice about your iPhone.

What if you need to check the entire smartphone? What if it’s not an iPhone, but an Android? There is an option!

The TestM application will help you check all components of your smartphone and identify most common faults. Moreover, no special knowledge is required. Even a child can handle it.

Why diagnose your smartphone?

TestM is a new and very promising application for testing smartphones on iOS (App Store) or Android (Google Play).
Such an application should have appeared a long time ago. Minor faults and the growing secondary market for smartphones required a diagnostic tool that was fast and accessible to the masses. That’s exactly what TestM became.

With TestM you can:

• check the functionality of your smartphone components and see what needs to be fixed;
• when buying an iPhone secondhand, ask the seller for a full TestM report to see the condition of the phone before purchasing;
• Make a full report before selling your iPhone so the buyer can see the condition of the phone.

Typically, the device is sent to a service center for this work. I did this a hundred times when suddenly I began to hear the interlocutor worse, the connection became unstable, GPS or some sensors stopped working.


And service is an eternal lottery: a rare master will miss the opportunity to earn money. The smartphone will be repaired even if there is no fault. Although, believe me, this is not the worst thing that can happen. And TestM will help save time, money and nerves.

How TestM replaces a service center

At first glance, it may seem that there are hundreds of applications for checking and testing smartphones. More often, they access smartphone components directly, using information from them without processing. Is there a signal from the microphone? Great, it works. Are the sensors sending data? Efficient, everything is fine.


At best, Antutu or Geekbench will help you find out whether the smartphone is overheating or not. dead pixels on the screen. They will also show the general configuration and performance in parrots. In the best case (if you have root rights), they will show a direct set of data from the sensors, without processing. Which only a professional service worker can understand.

TestM conducts full testing of smartphone components. Moreover, without requiring tools, additional equipment or root. You don't even need to understand modern technology. Any modern smartphone running iOS or Android can be tested with TestM.


The overall performance of the device and system performance are assessed at the first launch. In addition to them, TestM offers a choice of 2 sets of tests: quick and full. Quick check determines the quality of operation of the main components:

• screen,
• conversational dynamics,
• proximity sensor and accelerometer,
• cameras,
• microphone.

The full set of test exercises for smartphones in TestM can do much more. All types of sensors can be tested, network interfaces(including GPS), operation of hardware keys and vibration motor, camera components and operation of the charger.


I recommend doing the full one - more checks, higher reliability.

No knowledge needed - TestM will tell you what to do

Another thing is how TestM checks the performance of a smartphone and its components. Whereas conventional test utilities check the hardware's software responses to a test request, the TestM test suite checks real job smartphone components. You look at the screen and follow the instructions.


Testing the screen requires swiping your finger across the entire surface. In this case, a touch on the touchscreen is registered, the operation of the sensors is recorded, and the cameras form an image on the screen and undergo their testing.


The next test asks you to listen to numbers played through the main speaker and enter them into a special form. Finally, the third part of the test starts playback of monaural frequencies, which are simultaneously recorded by the microphone of the device under test.


TestM then analyzes the received information and compares it with a database of the results of its own testing of similar devices carried out by the developers. They contain the accuracy of the sensors, the volume of the speakers, the sensitivity of the sensors and microphones.


Even photographs are analyzed by TestM using special algorithms: is there any unnecessary noise, are there any dead pixels in the image?


A separate and very big plus of this application is checking the touchscreen and 3D Touch operation. Without this utility, checking their operation is not an easy task, oh not an easy one.

The utility displays the final results in a visually understandable graphical report on the website, in an application, or in the form of a picture that can be attached to an ad or sent to the buyer.


The report is clear and simple: everything is fine with these smartphone components, others require careful study, and still others show poor quality performance.

After passing the test, the utility will tell you the addresses of the nearest service centers and will show their location on the map.

What TestM is missing

I conducted a full test of the smartphone and analyzed the quality of the smartphone test using TestM. As expected, almost all tests allow us to accurately confirm the serviceability of the device components.


You still have to use a little ingenuity. TestM does not use flash or light sensor when testing the camera, so it must be tested in good lighting. Flash and sensors are separate tests, separation is necessary for accuracy.


A similar situation can arise when testing interfaces: it is worth checking whether they are enabled. And listen to the prompts correctly, otherwise nothing will work!

One more note: the “volume” of the battery in TestM is estimated approximately. For an accurate check, several charge-discharge cycles are needed.

Instead of conclusions. The app everyone needs

Sean Tell, co-founder of TestM, believes that this utility will help simplify the sale and exchange of smartphones in the secondary market:

“Field selling platforms such as eBay often allow sellers to hide the shortcomings of their smartphones and sell them above the market price. TestM is an excellent verification and reporting tool for buyers and sellers."