The procedure for providing services under corporate tariff plans. Tariff plan “Mobile account”

USSD requests are simple and quick way get from the operator mobile communications necessary information. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.

General information:

Information about the balance status at the time of request
Information about the remaining minutes, SMS, MMS and Internet traffic included in subscription fee
Information on the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions
The balance of included minutes of the velcom international service is 100/250, the balance of Internet traffic of the “ITV velcom” service package
Information about the amount payable according to the last invoice issued, for clients working without prepayment
Information on the number of minutes of outgoing calls made within a Closed Subscriber Group (CLG)
The total number of minutes used when calling a “favorite” number (tariff plans “Pair”, “Time for pairs”)
Possibility of quickly disconnecting communication services in case of debt
Registration of an unconfirmed payment
Checking the balance of a subscriber of the Privetik tariff plan (available to velcom subscribers whose number is assigned as a “favorite” by the subscriber of the Privetik tariff plan)	*101*Privetik subscriber number#
“Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back indicating your number.	*131*company subscriber number#
Top up your account with an express payment card
Changing the mailing address for invoice delivery to e-mail
Repeat invoice for a closed period by e-mail
Opting out of receiving invoices

Information and service management:

Operation	USSD request
Information about the subscriber's connected services
Information about the list of services available for connection
Phone number and tariff plan information
Changing tariff plan
Information about your number in international format
Setting/cancelling a ban on listening to ACCA news
Receiving USSD messages in transliteration
Receiving USSD messages in Russian
Setting/cancelling a ban on use conditional forwarding in roaming
Connecting packages of minutes to all networks
"Back in touch": all velcom subscribers Those who called you while you were unavailable or your phone was busy will receive an SMS notification when you are in touch again
Providing the opportunity to work without prepayment
Switching to prepaid work
Connecting/disabling the “Stopitsot” service (available to subscribers of the “Kedy” and “Polukedy” tariff plans)
Connecting/disabling the “Anti-identifier” service
Connecting/disabling the Melofon service
Connecting/changing your “favorite” number (not available on tariff plans “Own network”, “BUSINESS.PRO”, “BUSINESS.PRO.WEB”)
Connecting/disabling the Pause service
Connecting/disconnecting ISSA
Obtaining an ISSA password
Connecting/disconnecting/changing a package within the “Director’s package” service for the Manager+ tariff plan
USSD help.

Mobile Internet and MMS:

Operation	USSD request
Receiving settings for the Mobile Internet service, MMS, streaming video(“Mobile TV”), all available
Receiving a test MMS
Connecting/disabling the Mobile Internet service, changing the Mobile Internet service package, changing/deleting an application to change the Mobile Internet service package
Connect/disconnect MMS
Information about the connected Mobile Internet service package and access point
Information about the activated package of the Mobile Internet service, the cost of the package and the date of the next write-off of the package cost
Information about the provided static IP address
Connecting/disabling the Anti-Virus service
Connecting/disabling the Firewall service
Connecting/disabling the “Children’s Internet” service
Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16
Connection to the services “Roaming.Vacation”, “Roaming.Business”
Disabling the services “Roaming.Vacation”, “Roaming.Business”
Information about roaming partners
Validity period of the services “Roaming.Vacation”, “Roaming.Business”

The following terms and their definitions are used in this Procedure:

Corporate tariff plans– tariff plans for legal entities and individuals - participants in the company’s individual corporate program (hereinafter referred to as ICP).

“Closed subscriber group” (hereinafter referred to as CAG)– a service that allows you to make calls at a special cost within a separate group of subscribers. Available to subscribers of corporate tariff plans and users of the “Team” service. Outgoing calls within the Civil Code are provided in accordance with the “Rules for Fair Use of Voice Traffic on Corporate Tariff Plans.”

Individual corporate program (ICP)– a special offer from the company that allows individuals – employees of a legal entity – to be serviced according to corporate tariff plans. The company independently determines the conditions and tariff plans offered within the framework of the ICP.

Corporate client– legal entity and/or individuals– participants of the ICP, united in a separate CAG. The following corporate tariff plans are described in order:

Tariff plans of the “Telemetry” line;

Tariff plan"Agrocorporation";

Tariff plan “Business plan”;

Tariff plans “Business Plan 1.0”, “Business Plan 2.0”, “Business Plan 3.0”, “Business Plan 4.0”;

Tariff plan " Mobile account»;

Tariff plans “Business Unlim 1.0”, “Business Unlim 2.0”, “Business Unlim 3.0”, “Business Unlim 4.0”;

Tariff plan “Business Unlim VIP”;

Tariff plan "Telemetry NBIOT".

"Gateway"– a software and hardware tool that can be used to convert data exchange protocols when passing and (or) terminating telephony traffic over the IP protocol.

And Additional services:

"Team"– a service for subscribers - individuals who are served on tariff plans other than corporate ones, allowing calls to be made at a special cost within the framework of the Civil Code corporate client. The service is provided in accordance with the Procedure for the provision of the “Team” service.

"Separate account"- this is an opportunity for subscribers of a corporate client to independently connect and pay bills for a number of additional services.

1. Corporate tariff plans

General provisions:

ZAG is provided subject to service according to tariff plans of at least 2 subscribers.

Subscription fees for corporate tariff plans are charged daily in equal installments depending on the number of days in a calendar month.

The included traffic provided by the tariff plan is provided in accordance with the “Procedure for the provision of traffic” and the “Procedure for the provision of the Mobile Internet service” in the presence of corresponding connected services.

Assignment/change of “favorite” numbers is carried out in accordance with the “Procedure for the provision of the “Favorite Number” service.

Subscribers of a corporate client can be served according to non-corporate tariff plans on conditions that do not contradict this Procedure.

A corporate client has the right to refuse service under the corporate tariff plan. In this case, the change of tariff plans for corporate client subscribers is carried out based on the client’s application. In this case, the ZAG and “Team” services are disabled.

Changing the tariff plan is regulated by the “Procedure for changing the tariff plan”.

If an ICP participant terminates an employment relationship with a legal entity to whose employees a special offer was made, the ICP participant is obliged to fill out an application within 5 days to change the corporate tariff plan to any other tariff plan provided by the company. After this period, the company has the right to unilaterally change the corporate tariff plan of the ICP participant to the “Start” tariff plan.

Tariff plans of the “Telemetry” line

When connecting, the subscriber can choose one of the tariff plan configuration options:

• internet only
• Internet, SMS
• Internet, SMS, voice service
• Internet, SMS, “Data transfer”
• Internet, SMS, voice service, “Data transfer”.

The “Data Transfer” service is provided without charging a subscription fee.

The tariff plan does not provide for MMS services, SMS roaming, “Conference calling”, “Favorite number”, “Mobile TV”, or the ability to change the “Mobile Internet” service package.

Subscribers of Telemetry-R tariff plans are not included in the client’s LAG.

Telemetry-R tariff plans provide special tariffs for the International Internet Roaming service.

Tariff plan "Agrocorporation"

Provided to corporate clients with a legal address in rural areas.

Tariff plan "Business plan"

Subscribers of the tariff plan have access to a one-time package “ Unlimited Internet for a day" and the package "Unlimited Internet up to 512 Kbps", "Unlimited Internet at a speed of 1 Mbit/s". The conditions for providing the package are described in the Procedure for the provision of the Mobile Internet service.

Subscribers of the tariff plan have access to the “300 minutes to other networks” package. The conditions for providing the package are described in the Traffic Provision Procedure.

Tariff plans “Business plan 1.0”, “Business plan 2.0”, “Business plan 3.0”, “Business plan 4.0”

The subscription fee for tariff plans includes Internet traffic through public access points and Internet traffic through corporate access points.

Subscribers of tariff plans have access to the packages “Unlimited Internet for a day”, “Unlimited Internet up to 512 Kbps”, “Unlimited Internet at a speed of 1 Mbit/s”, “Doubling Internet traffic”. The conditions for the provision of packages are described in the Procedure for the provision of the Mobile Internet service.

Subscribers of tariff plans have access to the “300 minutes to other networks” package. The conditions for providing the package are described in the Traffic Provision Procedure.

The company has the right to suspend the provision of services on a personal account by disconnecting the subscriber from the company’s communication network, as well as to unilaterally refuse to fulfill the contract if it is discovered that a SIM card is being used in a gateway or in equivalent devices.

Tariff plan “Mobile account”

The subscription fee for the tariff plan includes Internet traffic through public and corporate access points.

When 100 GB is used through a public access point, the access speed is reduced to 512 Kbps.

Tariff plan subscribers are not included in the client's LAG.

There is no change to the Mobile Account tariff plan.

There is no change from the Mobile Account tariff plan.

The possibility of transmitting data via the bittorrent protocol is excluded.

When connecting to a tariff plan, the client, if necessary, is given a 3G/4G modem for use.

Tariff plans “Business Unlim 1.0”, “Business Unlim 2.0”, “Business Unlim 3.0”, “Business Unlim 4.0”.

The subscription fee for tariff plans includes Internet traffic through public and corporate access points.

After using the traffic included in the subscription fee, the ability to transfer data via the bittorrent protocol is not provided, and the Internet access speed decreases:

• on the “Business Unlim 1.0” tariff plan - up to 512 Kbps.
• on the “Business Unlim 2.0” tariff plan - up to 512 Kbps.
• on the “Business Unlim 3.0” tariff plan - up to 1 Mbit/s.
• on the “Business Unlim 4.0” tariff plan - up to 2 Mbit/s.

Subscribers of tariff plans have access to a one-time “Unlimited Internet for a day” package and a “Doubling Internet Traffic” package. The conditions for the provision of packages are described in the Procedure for the provision of the Mobile Internet service.

Tariff plan “Business Unlim VIP”.

The subscription fee of the tariff plan includes unlimited traffic through a public and corporate access point without speed limitation.

Connection additional packages is not provided.

Tariff plan "Telemetry NBIOT".

The subscription fee of the tariff plan includes data transfer using NB-IoT technology.

Tariff plan subscribers are assigned an identification number that is not a subscriber number.

Additional services, as well as the Detailing service, are not provided.

Equipment sales are not available.

Access to the Personal Account for viewing information on subscribers with the NBIOT Telemetry tariff plan is available only to subscribers with Administrator and Supervisor access rights.

2. Additional services

General provisions:

The period for providing services is 30 days with subsequent automatic extension.

The cost of services is written off in full at the time of connection/change and then every 30 days.

If at the time of the next write-off of the cost of the service the subscriber is disconnected from outgoing and incoming communications due to late payment for the company’s services or use of the “Pause” service, the cost of the service will be written off after the service is restored in a single amount in full. The period of service provision is not extended for the period of disconnection from the communication network. Traffic, if provided by the service, will be provided in full within 24 hours and is available until the end of the service provision period.

Included traffic for additional services is provided in accordance with the Traffic Provision Procedure.

Service "Team"

The “Team” service allows you to make calls at a special cost within the corporate client’s LAG and includes 1000 minutes of outgoing calls to the corporate client’s LAG.

The service can be used by individuals - employees of a corporate client, serviced according to tariff plans different from corporate ones.

Activation of the service is carried out at the request of a corporate client (it is possible to provide a list of the client’s employees to connect the service), or at the request of an individual (with a mark of the corporate client in the absence of a list, or upon presentation by the individual of a document confirming the employment relationship with a legal entity: pass, official identification , certificate from place of work).

The cost of outgoing calls in excess of those included in the service is paid according to the subscriber's current tariff plan, as within-network calls.

A subscriber with the “Team” service can be included in the LAG of only one corporate client.

The service can be deactivated:

• at the request of an individual or by access code;
• when changing the tariff plan of an individual subscriber to a tariff plan on which the service is not provided;
• based on the list of employees with whom the employment relationship was terminated, provided by the corporate client;
• based on a corporate client’s application to terminate the use of the “Team” service;
• in case of refusal of a corporate client to receive services under corporate tariff plans or termination of an agreement with the company.

The company has the right to refuse to connect the service to employees of a corporate client if the number of service users exceeds by more than 15% of the number of employees of the corporate client.

“Separate account” service

A separate account is an opportunity for subscribers of a corporate client to independently connect and pay for mobile Internet (Internet packages and Internet traffic, including roaming), services based on the mobile Internet (Antivirus, Blocklist, Children's Internet, Smart School, voka , Roaming.Online, etc.), equipment purchased at a discount, in installments for 6 or 11 or 18 or 24 or 30 months, at a special price, as well as communication services beyond the limits established by the client - a legal entity. The ability to pay for mobile Internet independently is not provided if the subscriber uses a corporate access point.

Client-legal entity has the right to limit the ability of its subscribers to connect to the “Separate Account” service.

For using the “Separate Account” service, a fee is charged according to the company’s tariffs. The cost of the service is debited from the individual’s account.

Activation of the “Separate Account” service is carried out when a subscriber of a legal entity contacts the company’s sales and service center (hereinafter referred to as the “SC&C”) and concludes an agreement with him, as an individual, for the provision of communication services.

When transferring services from an individual’s account to a legal entity’s account, the subscriber’s mobile Internet is replaced with “Internet for tariff plan” and paid from the legal entity’s account, unless this contradicts the set of services ordered for subscribers by the legal entity.

Disabling the “Separate Account” service is carried out at the Center for Educational Services by terminating the contract with the subscriber as an individual. In this case, the subscriber must pay off the debt, as well as other financial obligations under the terminated contract. After termination of the contract, the subscriber’s mobile Internet is replaced with “Internet for the tariff plan” and is paid from the account of the legal entity, unless this contradicts the set of services ordered for subscribers by the legal entity.

In the event of termination (re-issuance) of an agreement by a legal entity in relation to a subscriber who has the “Separate Account” service, the provision of services under the agreement concluded with an individual is terminated. If there are no financial obligations, the contract is terminated automatically. Otherwise, the agreement is considered valid until the subscriber applies to the Center for Disruption of the Agreement.

When using the “Separate Account” service, payment for communication services consumed by the subscriber is made both from the account of a legal entity and from the account of an individual (hereinafter referred to as a personal account), and the cost of services is determined by the tariff plan of the subscriber of the legal entity.

The following are paid from a legal entity's account:

− tariff plan subscription fee;

− additional services (except for services transferred to the account of an individual);

− SMS, video calls;

− roaming traffic (except for Internet traffic if it is paid from an individual’s account).

The following are paid from a personal account:

− Internet traffic in excess of that included in the tariff plan;

− Internet packages and Internet traffic in excess of what is included in the packages;

− services based on mobile Internet;

− roaming Internet traffic;

− payments for equipment and an Internet package connected in accordance with the obligations assumed by the individual client when purchasing equipment in installments, at a discount or at a special price;

− communication services consumed in excess of the limits established by the client - a legal entity.

Services based on the mobile Internet (subscription fee and cost of Internet traffic) and MMS are transferred to the personal account automatically when transferring the mobile Internet. When mobile Internet is disabled on a personal account, the MMS service is also disabled.

A user of the “Separate Account” service - an individual, when purchasing equipment in installments, at a discount or at a special price with payment of its cost from a personal account, if necessary, can replace the SIM card by presenting an identification document. In other cases, the SIM card is replaced at the request of the client - a legal entity.

The opportunity to pay from a personal account for communication services consumed by a subscriber in excess of the limits established by a legal entity is provided:

− from the next month, if the “Separate Account” service is activated after exceeding the restrictions (for roaming traffic

– after receipt of tariff data from roaming partners);

− in the current month, if the “Separate Account” service is activated before the restrictions occur (for roaming traffic

– before receipt of tariff data from roaming partners).

Charges for communication services and volumes of consumed traffic are displayed in the invoices and details of the client who pays for these services.

The user of the “Separate Account” service has the opportunity to receive regular invoices for email address, and there is no charge for the provision of the service.

The user of the “Separate Account” service - an individual is given access to his Personal Account and call details (with the ability to view them in the Personal Account).

Payment for communication services by an individual is made to the balance of a personal personal account. Information about the personal account number is available via USSD *147# call, in your Personal Account, when contacting the reference and information service or the company's central control center.

A subscriber with the “Separate Account” service, when using the company’s self-service systems (Personal Account, USSD, ACCA), must make a choice: for which of the personal accounts (legal entity account or personal account) the set of services will be changed or information will be provided.

3. The company has the right to unilaterally change this Procedure by publishing changes on the official website of the company www.a1.by.

4. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement concluded between the client and the company.

Let's talk about such an important detail for many events as the Welcome zone. As they say: “the theater begins with a hanger,” and an event with a welcome zone. Its importance is difficult to overestimate. You can consider options for event events that require such a zone, sometimes it is also called a buffet zone. So, events - weddings, corporate events, presentations, birthdays, etc. We can say that most event events need a wellness zone.

What is it for? This zone is not only spatial, but also temporal. Although this is a short period of time relative to the entire event, some 1-2 hours, it is nevertheless very important to design this area correctly.

Let's consider the classic version of a corporate or other event:

• Arrival of guests;
• Banquet + concert program;
• End of the event (disco or something else).

Some variations and deviations from the classic version are possible, but this is either in the case of some special events or from the desire of the organizers and their customers to be original. Originality when holding an event is certainly important, but it should not go beyond what is reasonable and cause discomfort.

So, Welcome zone, what is it for?

First of all, this is a place where people can gather before the start of the official part of the event and spend time in an informal atmosphere while waiting for the rest of the guests. And accordingly, this zone should be comfortable and create a good mood before the holiday. Typically this area offers a light buffet and limited seating. In fact, all this is quite obvious and it is difficult to come up with something new in the design of a welcome zone; different menu options or drinks are possible, but this is not important. What requires more imagination is the artistic design of the welcome zone, here there is already room to expand.

WHAT ARE THE ART DESIGN OPTIONS?

In general, what is the design of the welcome area: firstly, it is the decoration of the room, if there is a need for it, and secondly, it is some minimal program for the performance of artists. The program of the speech should be organically woven into the free communication of the guests. It is fundamentally different from the stage program. There are quite a few types of art that seem to be intended for welcome zones.

WHAT CAN BE OFFERED TO ENTERTAIN GUESTS AT THE WELCOME ZONE?

Of course, most entertainment is selected individually for each event. Depending on the theme and type of holiday, you can come up with the most daring and interesting entertainment for guests. The following are the most common entertainments:

• book of wishes - let all guests write wishes, they will talk less during toasts. As an option, you can also make leaves on which wishes will be written and beautifully folded into a decorated bottle. Then this bottle can be stored and opened by the heroes of the occasion in a few years. This option is especially interesting for newlyweds who will open this bottle on their wedding anniversary.
• a newspaper of wishes or fabric - we hang it on the wall / put it in a frame - we give out paints, felt-tip pens, aprons and armbands to the visiting guests - be sure not to get dirty. Let them be creative.
• a separate room for congratulations with the invited videographer. While everyone is waiting for the holiday to begin, you can say wishes to the camera.
• tantamareski (those large photographs with holes for the face). You can make tantamares from a banner, then they are easier to roll up and transport. And in the hall they can be hung or placed on a prefabricated structure.
• Press-wall or Brand-wall is a banner, individual for each event. This is a canvas against which your guests will be happy to take pictures. You can also lay out a red carpet in front of the press box and place paparizia photographers. After all, you all have probably seen various awards presentations, where stars walk along the path and take pictures against the backdrop of the press wall. Likewise, your guests will be photographed against the backdrop of your individual press wall.
• Fun lottery - a win-win lottery is drawn between the guests, everyone receives some kind of prize, or there may be a funny distribution of responsibilities of the guests at the celebration.
• Album of glory - we draw with finger paints in the album of wishes.
• Chocolate fountain and fruits
• Lady buffet
• Slide show
• Saxophonist or violinist, jazz band, string group - as musical accompaniment of the welcome area
• Ice sculptures
• “Living dolls” or “living statues” are guest actors with whom guests can take photos and watch their unobtrusive show.
• A caricature artist is an artist who will cheerfully draw guests.
• Magician
• Programs or newspapers - what awaits guests at the evening.
• Hearts or interestingly designed leaves. On one side there may be a phrase, for example: “Love is ...” or “From this holiday I expect ...” The name is signed at the top. Guests respond and in the middle of the evening the hosts read out the most interesting statements and give prizes. You can organize it as a table competition, so that there is also a jury.
• Bartender show
• Animators in an image appropriate for a party.
• Funny fortune telling - wedding, New Year, etc.
• "Guess the melody"
• Crosswords
• Playing cards, roulette, monopoly - perfect for a gangster theme
• Throwing a hat on a stick (for cowboys) or throwing snowballs (artificial) into a hat is for the New Year.

It is possible to come up with other fun games - the main thing is desire. And remember, the design of a welcome zone, as practice shows, is very important as part of the entire holiday. After all, a good, correct start to the event is the key Have a good mood guests and therefore a successful event.

Archived tariff plans– these are tariff plans for which no connection is made.
List of archived tariff plans.

1. General Provisions:
1. The included traffic of tariff plans is provided in accordance with the “Procedure for Providing Traffic” if the corresponding connected services are available.
2.The terms of provision of the Mobile Internet service are regulated by the “Procedure for the provision of the Mobile Internet service”.
3.Assignment/change of “favorite” numbers is carried out in accordance with the “Procedure for the provision of the “Favorite Number” service.
4.Connection and change to archived tariff plans is not possible.
5.Changing to existing tariff plans is carried out in accordance with the “Procedure for changing tariff plans”.
6. Included voice traffic of tariff plans is charged per minute.

2. Features of the provision of services on some tariff plans:

Tariff plan “About everything at once”

Tariff plans “Smart Premiere”, Smart 1, Smart 2, Smart 3
Minutes of voice traffic included in the subscription fee of the tariff plan are spent when calling “favorite” numbers.

Tariff plans “BUSINESS.PRO”, “BUSINESS.PRO.WEB”
The subscription fee of the tariff plan includes the SMS2E-MAIL/E-MAIL2SMS service. The tariff plan provides special tariffs for additional services: “Caller Identifier”, “Fax transmission”, “Data transmission”, for international calls in all directions, for incoming roaming calls in the networks of individual roaming partner operators, for the “International Internet” service. roaming". SMS roaming service and all types of details are provided without charging one-time fees.
When servicing clients – individuals it is allowed negative balance up to 8.00 rubles (credit limit), however, in the event of a disconnection of communication services due to partial or complete blocking, the restoration of communication services is carried out on a general basis.

Tariff plan BUSINESS.PRO.Platinum
The subscription fee of the tariff plan includes the following additional services: “Caller ID”, “Anti-virus”, connection of a Twin card; subscriber re-registration, SIM card replacement, all types of details.
The BUSINESS.PRO.Platinum tariff plan provides special tariffs for international calls in all directions, for incoming roaming calls in the networks of individual roaming partner operators, as well as for the International Internet Roaming service.
Subscribers of the BUSINESS.PRO.Platinum tariff plan are not provided with velcom international 100 and velcom international 250 services.
When servicing individual clients under the BUSINESS.PRO.Platinum tariff plan, a negative balance of up to 20.00 rubles (credit limit) is allowed, however, if communication services are disconnected due to partial or complete blocking, communication services are restored on a general basis.
The company reserves the right to refuse the client the opportunity to receive credit limit and reserves the right not to inform the client about the reasons for refusal.
Minutes of voice traffic within the velcom network, included in the subscription fee of the tariff plan, are spent on calls to ZAG.

Tariff plan “Annual subscription”
The tariff plan is provided without a subscription fee, without traffic included in the subscription fee.
Connection is available until December 31, 2016.

Tariff plan “Semi-annual subscription”
Subscribers of the tariff plan have access to a one-time “Unlimited Internet for a day” package, as well as the “3G unlimited to all networks” service.
The tariff plan does not include: package “250 minutes in the velcom 3G network”, Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV and the “Light” package. There is no option to connect/disconnect mobile Internet.
Connection is available until January 2, 2018.

Tariff plans WEB Start, WEB 4, WEB 8, WEB 16
The cost of the tariff plan is written off in full at a time, and traffic is provided in full upon connection, change of tariff plan, and then every 30 days.
Subscribers of tariff plans have the opportunity to purchase one-time packages of additional Internet traffic with a volume of 500 MB or 1 GB. Features of the provision of one-time packages are described in the Procedure for the provision of the Mobile Internet service.
The following services are not provided on tariff plans: “Pause”, SMS roaming.
It is not possible to change the WEB 4 tariff plan to the “At Your Rhythm” tariff plan.

Tariff plans WEB 900, WEB 1800, WEB 3600, WEB 2.5, WEB 4.5 Non-stop, Non-stop 2.0, Non-stop 7.5
The cost of the tariff plan is written off in full at a time when connecting, changing the tariff plan, and then every 30 days.
If at the time of the next write-off of the cost of the tariff plan the subscriber is disconnected from outgoing and incoming communications due to late payment for the company's services, the cost of the tariff plan will be written off after the service is restored in a single amount in full. Traffic will be provided in full within 24 hours and is available until the end of the tariff plan provision period. The period of provision of the tariff plan is not extended for the period of disconnection from the communication network.
Subscribers of the tariff plan are not provided with the “Pause” service or the ability to connect to “Mobile Internet” service packages.

Traffic tariff plans Non-stop, Non-stop 2.0, Non-stop 7.5 are provided:
◾daytime - from 09:30:00 to 00:29:59;
◾night - from 00:30:00 to 09:29:59.
Internet traffic of the Non-stop, Non-stop 2.0, Non-stop 7.5 tariff plans is displayed in the details of the subscriber’s calls depending on the time of day as “Non-stop day” / “Non-stop night”.

Tariff plans WEB 250, WEB 500
Disabling/connecting the voice service is carried out using the access code/passport data when contacting the reference and information service, or upon application at the company's sales and service centers or from official velcom attorneys.

Tariff plans “Corporate 5”, “Corporate 15”, “Corporate 30”, “Corporate 50”
ZAG is provided to subscribers subject to servicing at least 5 subscribers under corporate tariff plans;
If there are less than 5 subscribers remaining on the client’s contract, the company reserves the right to cancel the status of a corporate client, disband the client’s registry office and “Team”, and change the subscribers’ tariff plan to “Word for Word”.
Minutes of voice traffic within the velcom network, included in the subscription fee of the Corporate line tariff plans, are also spent on calls to your “favorite” number and are not spent on calls to the Civil Registration Office.

Tariff plans of the “Employee” line
Minutes of voice traffic to all networks included in the subscription fee of tariff plans are also spent on calls to “favorite” numbers and are not spent on calls to ZAG.

Tariff plans of the “Manager” line
Subscribers of the “Manager+” tariff plan can take advantage of the “Director’s Package” service packages - “Intranetwork” and “National”.
The “Intranetwork” package includes 1000 minutes of outgoing calls within the velcom network (hereinafter referred to as traffic) and a 10% discount on international calls(except for international roaming).
The “National” package includes 1000 minutes of outgoing calls within the velcom network, 200 minutes of outgoing calls to other networks of the Republic of Belarus (hereinafter referred to as traffic), except for international roaming, international calls and calls to special numbers, as well as a 10% discount on international calls.
Connection/disconnection/change of package within the service is carried out within 24 hours from the moment the application is submitted via USSD *141*6# (individuals), in personal account(individuals and legal entities (Administrator)), in the company’s central control and management center (individuals and legal entities).
Outgoing calls in excess of those included in the “Director's Package” service are charged according to the subscriber’s current tariff plan. A subscriber can connect and use simultaneously only one of two packages of the “Director’s Package” service. It is impossible to subscribe to the same package within one calendar month. If the package is changed, the package that was not used by the subscriber in the current month will be available for selection. If you change the “Manager+” tariff plan to any other, the opportunity to use traffic and the discount is canceled.
Minutes of voice traffic within the velcom network, included in the subscription fee of the tariff plan and the Director's Package service, are not spent on calls to the Civil Registry Office.

Tariff plans of the Corporate Smart line
Minutes of voice traffic included in the subscription fee of the Corporate Smart Premiere and Corporate Smart 3 tariff plans are spent when calling “favorite” numbers.
Minutes of voice traffic included in the subscription fee of tariff plans are not spent on calls to ZAG.

3. The company has the right to unilaterally change this Procedure by publishing changes on the company’s official website.

4. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement concluded between the client and the company.