How to disable paid services on mts. Mts shutdown services

In this review, we will try to understand the question of how to disable services on MTS if they are charged. Sometimes it happens that the subscriber dials services that are incomprehensible to him, which he does not need, and he is charged for them cash. Usually it happens like this: the subscriber purchases a service package, which consists of certain both paid and free services. After some certain time, the conditions change, and some of the services become already paid. Thus, the subscriber begins to write off more money than he planned. Sometimes it happens that the subscriber does not receive notification about this and he begins to bear unforeseen expenses. To prevent this from happening to you, we recommend that you actively use where all operations with your number can be performed in a self-service format.

Sometimes, along with the activation of packages, paid subscriptions are connected. It can also happen at the time of receiving the SMS mailing, and the user himself can accidentally or specifically carry out the operation of connecting the subscription in the menu. As a rule, the subscriber forgets about such subscriptions, and they begin to withdraw funds from his account. It may also be that some of the subscriber's relatives somehow connect a paid service or randomly subscribe to paid content, so be careful: always keep an eye on the services on your account.

Disabling all paid services on MTS using a PS or a mobile device

Not everyone knows that all services for which funds are spent are turned off easily, without any problems. This is usually required when traveling, going on a trip, or switching to a more budgetary lifestyle. To disable services in this case, you will need the Internet from any of the available devices. If you are using mobile phone, then it is best to use the API application.

To use the Personal Account from a PC, you should log in to online.mts.ru and log in using the SMS received on your phone. By the way, the same can be done with mobile device. Read on to learn all the details about subscriptions, services, and deactivation.

USSD and SMS application

You have the option to disable all paid services MTS in one command using a USSD request. You can also use a free SMS service for such purposes.

You just need to dial a USSD number on your device or send an SMS to the corresponding number. So you disconnect from services instantly. Yes, you can apply and support 0890 , but it does not compare with the speed of USSD and SMS. You can quickly, right on your phone, check the list of services, services, subscriptions that you have ever connected, and delete them there.

Most Useful Commands

Do you want to control your services? Then use the MTS USSD service. With these commands, the main functions are available to you:

• "My services" - *111*11# ;
• Paid services - *152*2# , *152# - enter the main menu, where you can see the items for viewing services, as well as connecting and disconnecting them. So you can find out about the paid services of MTS.

To manage your account, namely to disable specific services, you will also need the following numbers:

• "Beep" - *111*29# , call to 0550 and selection of the corresponding item, as well as SMS to 111 with text 21510 ;
• GPRS- *111*38# , *111*338# , SMS to 111 with text 21220;
• Caller ID - SMS to 111 with the text 21130;
• "You have been called" - SMS to 111 with text 211410 ;
• "Everywhere like at home" - SMS to 111 with text 21500 ;
• "Voice mail" - SMS to 111 with text 90(space)2 ;
• "Call barring" - SMS to 111 with text 21190 ;
• "Conference" - SMS to 111 with text 21150 ;
• "Favorite number" - SMS to 111 with text 21410 .

The above services are the most frequent and popular. When using the above commands, they are instantly disabled. You can enter the subscriber service itself by command *111# . We would like to note that all this is provided for free! Next, you should select the service you need to delete and enter the appropriate numbers. All services available for deactivation are contained here.

Disabling services through the Personal Account

You must have heard about the MTS Personal Account? This service makes it possible to disable unnecessary paid services instantly, with one click. it useful service to manage your account, services, subscriptions and more. Here you can easily enable and disable the necessary services. This method is undoubtedly better than contacting support.

So, how to disable paid services on MTS yourself through your Personal Account? Take the following steps:

• Go to the site login.mts.ru and log in using your personal login information (login and password).
• If this is your first time, then you need to make a request for a code, which after the request will be sent to you by SMS. To do this, click on the "Get password via SMS" link, which is located next to the login and password entry form.
• After a successful login, go to the "Tariffs and Services" menu, and there - "Service Management".
• Select the option you want to remove and click "Disable".
• Select the desired option and click Disable.

If you did everything correctly, after a few minutes the service will be deactivated. Check your details through the menu by clicking "Service Management" or immediately find the "Details" item.

Registration in the Personal Account

Not everyone knows how to use the Personal Account. By the way, we already wrote about this in the section. If you are a beginner, we will help you by explaining everything in more detail. To register, follow these steps:

• Login to the company portal using the links mts.ru or online.mts.ru.
• If you chose the first link, enter your Personal Account by clicking on the top right on "My MTS". There, go to "Mobile Communications".
• Log in. First enter your number in long distance format.
• Now you need to enter a password. If you do not know it, click "Get password via SMS".
• Receive an SMS and enter the received combination in the password field.
• Change the temporary password in the "Settings" to your permanent one.
• That's all. You are in the Personal Account.

Checking Subscriptions

So, you have entered your Personal Account. Now it’s worth checking subscriptions and unsubscribing from those you don’t need. There are the following methods for checking the list of subscriptions:

• Service called "My Content".
• Command Application *152*2# .
• Call to operators 0890 .

These services will enable the management and control of expenses. You can find out the details for the month using *111*341# , and detailing for a certain period - *111*342# .

How to disable MTS subscriptions on the Internet?

Sometimes some subscribers do not even know that they are paying scammers for their subscriptions. For example, the following situation may arise: you receive a message with an offer to participate in some promotion and a request to send an SMS for this to a short number; you send a message and subscribe you don't need it!

How to fix this error if you have already subscribed? Enter "My Content" at the link moicontent.mts.ru. In this section, go to "Active Subscriptions". You will need authorization in your Personal Account. Then you just have to disable subscriptions on your page.

Note: in this way, you only disconnected your connected subscriptions, but did not protect yourself from potential subscriptions in the future.

Unsubscribing via USSD

Do you want to quickly get rid of subscriptions? Choose USSD service. Dial *152# and enter the menu of your subscriptions and services. It can also be done immediately on command. *152*2# . On the screen you will see the number of the item to disable a particular subscription.

We hasten to say that there is such a service as "Content Ban", which allows you to refuse any kind of subscription and it is connected free of charge by the MTS operator. This is the most effective method prevent the ability to connect any paid subscriptions. This is especially true if the phone is used by a child.

Disabling subscriptions by sending SMS

There is another option to disable subscriptions: by sending SMS. In this case, some technical trick is applied. Subscription comes with certain number to which the subscriber subscribes. You can cancel this subscription not only by USSD request, but also by sending SMS. This is the easiest way to get rid of intrusive content.

So, you should send an SMS to the number from which the mailings come. In the text of the message, enter the value "STOP" or "STOP". Upon successful unsubscribe, you will receive a notification. Also, instead of the above values, you can enter a number «0» .

How to protect yourself from subscriptions?

A simple unsubscribe in the Personal Account is not enough if you want to get rid of subscriptions forever. After all, after unsubscribing, there is a chance that you will again fall for the subscription of content you do not need, and the problem will return. But there is a solution! After all, it is possible to disable subscriptions forever, and we have already mentioned this above.

Service "Prohibition of content" on MTS

This service is activated by your operator by number 0890 or in the MTS communication salon. Also, access to the connection is available in the Personal Account, and you can also use the SMS method.

This will help you save a lot on communication. Through the Personal Account, you can check all content services and disable those you do not need. Here everything is done with “one touch”, the control is very convenient. Activation of the service is free, but one ruble is already taken for disconnection.

To do this, just follow some simple rules:

• You should pay attention to the fact that when you connect to a certain tariff, some subscriptions may automatically turn on, which become paid after the time has elapsed, so be careful: follow the list of connected services and your account.
• It is worth minimizing children's access to the functionality of your device, to your account.
• Do not take part in dubious promotions.
• Install an antivirus on your device.
• Log in to your Personal Account through the mobile application and control your expenses.

This will certainly prevent you from wasting money on unnecessary services.

How to disable paid MTS services by calling the operator?

If you do not want to control your services yourself, you can leave this matter to the MTS customer support service. To do this, call 0890 . All of the above actions that can be performed using the self-service office, commands and SMS can be performed for subscribers by the MTS support service operator (0890). If you do not have access to your Personal Account now, then you can easily use this method.

Operator capabilities:

• disabling active paid services on your account when you are roaming and do not have access to the network;
• cancellation of subscriptions;
• setting up service packages;
• the inclusion of "prohibition of content".

Conclusion

If everything is done in a timely manner, you will not lose your funds just like that. So be careful when connecting to any tariff. Note that to declare a waiver unnecessary options, subscriptions and other things, only the owner of the number has the right.

Although there is a risk of accidentally subscribing to unnecessary services, it is still better not to block content by activating the above service. The main thing is that the received content is connected with your consent, but at the same time do not succumb to any kind of deception. Note that, for example, services such as balance control still remain connected, since the "Prohibition of content" applies only to commercial subscriptions.

So, here you have got acquainted with all the ways to unsubscribe from all kinds of paid subscriptions. Now you know how to disable SMS services on MTS, in other words paid subscriptions. We hope our information has helped you solve your problem. If not, please leave your questions in the comments!

Many subscribers connect additional services on certain time and forget about it. Funds continue to be debited from the account, which may cause unforeseen situations in the future. Before you disable paid services on MTS, carefully study all possible ways deactivation of charged packages.

Over time, even free services provided by mobile operator may become paid. In this case, it becomes necessary to deactivate them. You need to find out for which service the funds are debited. Before deactivating MTS subscriptions, you need to dial the USSD request *152*2#. The screen will display information about the services connected to the number, for which you need to pay.

Among the most basic ways to turn off are:

1. Call to customer support short number 0890 .
2. Come to the office of the company yourself, taking with you a document confirming your identity.

To deactivate a specific subscription, you can send a message with the text STOP to the number with which the service was activated.

How to disable paid services on MTS from your phone yourself

The most popular and easiest option for deactivating paid services is to use your personal account in the system on the login.mts.ru website. You can register yourself by filling out a special form. After authorization in the system, you should enter the "Tariffs and Services" section and cancel all connected in the "Service Management" subsection. Opposite each option there will be an indicator that you can deactivate yourself.

Most subscribers prefer to contact the company's office to deactivate paid content and services. Increasingly, cases began to occur when the user did not activate this or that service, but it connected independently when entering the site. It's about fraudulent activities. You can avoid the likelihood of being deceived by monitoring the balance and periodically rechecking paid content. When accessing the Internet, it is necessary that an antivirus be installed on a smartphone or tablet.

Additional Information

How to disable all paid services on MTS with one command? It is enough to dial the following USSD request *152*2*2*3# . After that, the subscriber will be sent a message with information that all paid services on the number are disabled. It is easy to remove active services that are charged.

You can view the list of paid services from your phone by sending an SMS message to 8111 with the number 1. Each service has its own separate code. You can clarify the request for a specific paid service at the company's office or at the customer support service by calling 0890.

In order not to fall for the trick of scammers, you must follow the following recommendations:

• Check the list of paid content periodically.
• Protect children from access to the phone.
• Do not take part in dubious promotions.
• Install a high-quality antivirus on your mobile device.
• Periodically control your own expenses by ordering an account statement in your personal account.

If your number received a message stating that you have become a winner in the promotion or if you are inactive, you will have to pay a certain amount, then you should not send any messages in response.

This is a trick of unscrupulous individuals who fraudulently collect subscriptions in order to enrich themselves.

In order not to face the problem of overpaying for paid services that you do not use. Contact the operator with a request to "prohibit content". This function eliminate the possibility of unforeseen situations that entail additional costs.

If you find that money began to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before disabling anything, you should find out what options your money is spent on paying for. You can check the paid subscriptions of your MTS operator as follows:

• Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to SMS with text 1 you will receive a list of paid options, SMS with text 0 - a list of active free services.
• You can check using the USSD command *152#. Dial this number on your phone, then select "Your paid services" in the menu that appears. You can bypass this action using the direct service command *152*2#. Then you can choose: learn about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions how to turn them off.
• Use the "Personal Account" at login.mts.ru. To register, you will need to enter a phone number and password from SMS, there is also a method of authorization through social networks. After logging into your Personal Area, go to the "Tariffs and Services" section, then select "Service Management", you will be redirected to a page with a list of connected options.
• Install the My MTS application on your smartphone. It is available on Google Pay (for android versions 2.3 and above), App Store(for iOS 7.1 and above) or Windows Store (for WP 8.1 and above). In the main menu of the application, you will find the "Services" tab, there is a list of all connected services.

Disconnect via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be turned off manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid operator options mobile network MTS and how to disable them:

Service name	Shutdown method
	Combination *111*29#
you got a call	USSD commands *111*38# and *111*338#
Everywhere at home	Request *111*38# or SMS with text 33330 to number 111
child under supervision	SMS with the text DELETE to 7788 (completely removes your family's data from the service)
	Message OFF to number 6677, if you send an SMS with the PACKET STOP code to the same number, the option will be suspended, and the subscription fee will stop charging, the list of friends will be saved
In full trust	USSD command *111*32#
All Russia	Key combination *111*895#
Call for free on MTS Russia 100	Message with code 8680 or USSD request *111*868#
Internet Assistant	Team *111*24#
	Combinations: *999*0*1# or *111*999*2# (for daily subscription) *997*0*1# or *111*997*2# (with monthly subscription)
MTS Music (MTS Music)	USSD command *111*9590#
	Service request *111*252*2#
superbit	Combination *111*628*2#
	Command *111*62#
SuperBIT Smart	USSD request *111*8650#
	Key combination *111*17#
Favorite number	Team *111*43#
neighboring regions	Service request *111*2110#
Black list	USSD command *111*442*2#
Caller ID	Request *111*47#
Call forwarding	Keyboard shortcut *111*41#

Deactivation via mobile app

By using mobile application"My MTS" you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

1. From the main menu of the "My MTS" application, go to the "Services" section.
2. A list of options will appear on your screen, opposite each of them there will be a toggle switch.
3. To disable the option, move the toggle switch to the OFF position.

Management through a personal account

MTS offers subscribers more than 20 different paid services. Each of them has a monthly or weekly subscription fee. Many subscribers do not use certain services in their tariff. We will tell you how to disable the paid service on MTS. Service commands, text messages, a personal account or a call to the operator allow you to do this.

How to check which paid services you have connected

The subscriber can use several methods to find out about the current paid services. The first way is to use a USSD request *152# and challenge. After that, a text menu will open in front of the subscriber, in which it is necessary to select the “Paid Services” section by pressing the corresponding number on the smartphone keyboard. In the next menu, press the number, which will take you to the "Options" section. In it you will see all the current paid options for your number.

If you are interested in additional subscription fee for use, find out the necessary information in your personal account. You should go to the "Tariffs and Services" section (in the "Management" subsection). The window will show full list connected options and their subscription fee. You can also go to the "Subscriptions" section of the site. This is a block of paid entertainment add-ons, for which funds are also withdrawn from your account.

The operator will always help you to find out the desired information. Call the company's call center to request the necessary information. Before calling, prepare your passport, because in order to provide information, the consultant must make sure that you are the owner of the SIM card. Dialing numbers can be found on the official website or in the next section "Call the operator".

Shutdown instructions

Note that almost every service can be disabled using its own combinations, which you can find on the thematic pages on the MTS website. There is also universal method to disable all subscriptions, which we will mention later. Let's find out how to disable a paid service in various ways.

USSD commands and SMS

Most services are deactivated using USSD commands or by sending text messages. An example of disabling some of them via SMS and service commands is shown in the image below.

In 100% of cases, using the USSD command is completely free. SMS messages for deactivation are usually also free, but in some situations a fee may be charged according to your tariff. Finding a way to turn it off is easy: on the mts.ru page, enter the name of the service in the search field. The search result will be displayed next. Go to the description page. Expand the tab "how to enable / disable" or "frequently asked questions"

To disable absolutely all paid subscriptions, the subscriber can dial the service command *152*2# or send text message with a number 1 on the 8111 . We recommend that you get information about the deactivation of a particular option only from official representatives of the company.

Call to the operator

Finding the right commands on the network to disable many is problematic and time consuming. A more convenient way is to contact a live operator. The consultant will quickly find the information you need, while helping with deactivation. Here you will need to provide your passport details so that the MTS employee can verify that you are the legal owner of this number.

To disable paid MTS services, call one of the numbers:

• 0890 (if you are an MTS subscriber);
• 8-800-250-0890 designed to call from home or numbers of other operators (Megafon, Beeline, Tele2 and others).
• +7-495-766-01-66 used when roaming abroad.

As soon as you get through, the autoinformer will begin to announce the menu items. Go to one of the sections (for example, the first or second), then press the 0 button. You will be connected to the first free operator.

Additionally, you can write to an online consultant in a chat on the MTS website. This is relevant in cases where you are outside the network coverage area, but there is Internet access. Using the chat does not require authorization in your personal account.

Via mobile app

Users of android-smartphone products from Apple and gadgets on Windows phone can use the My MTS application. Its main convenience is the ability to perform settings directly from the phone. To do this, install the program. Run her. Follow the simple instructions below:

Attention! Some switches have a lock on them. This means that deactivation is not possible, as the item is mandatory for the tariff you are using. Similarly, you can enable new options by viewing the full list in the "All" tab. This is how you can quickly and easily disable paid MTS services through a mobile application.

In the personal account

Full management of your number is carried out through the functionality of your personal account. You only need to go through authorization by filling in the number and password. If you forgot or did not receive your password, click on the hyperlink that says "Get by SMS...". After logging into your account, follow these steps:

In your personal account, you can also get rid of all paid subscriptions. For this:

If you need to remove only specific subscriptions, click the cross symbol to the right of the desired ones. Now you know how to disable services and paid subscriptions to MTS by all available means.

And subscriptions to MTS without knowing which ones are on yours at the moment. To do this, dial the command *152*2# with the keys and press the call button. On the screen or in a special SMS will display information about paid services that are on your room. To disable all paid services on MTS yourself, use the combination *152*2*2*3#. After that, you will receive a notification about the successful completion of the operation.

You can disable all paid services on MTS through your personal account on the official website of the company. The entrance to the office is at the bottom of the page. All recommendations upon receipt personal login and password will be given on the screen and the procedure will not take long. Appearance-Assistant changes periodically, but in any case, you will see a section of current services and services. Through service management, select those that are redundant and disable them yourself.

Contact the operator's help desk at 0890 by selecting the section in the voice menu direct connection with technical support. First, ask the operator to name the connected paid services, and then tell which ones you want to disable. The operation is performed right on the spot and at the end of the call, all unnecessary will be disabled.

How to disable all subscriptions to MTS

The "Expense Control" service will help to disable all paid subscriptions to MTS, to which the USSD command *152# will help you switch. With instructions text menu you can deactivate unnecessary mailings. Also, data on connected services can be found through an SMS request with the number 1 to number 8111. As soon as you find out which information services are active on this moment, look on the Internet or on the operator's website for codes that disable them, for example, *111*29# for the "Beep" service, *111*20# for WAP and *111*4751# for the weather forecast.

You can completely disable all paid services and subscriptions to MTS, refusing even the MTS newsletter. It is enough to enter the command *111*375#. You will receive an SMS with a notification of successful deactivation. It should be borne in mind that in the future this may prevent you from finding out information about your balance.

Contact any MTS communication salon and ask employees to turn off all paid services and subscriptions. This requires a passport. However, lately office workers more and more often, subscribers are redirected to a personal account on the operator’s website, referring to the fact that some services can only be turned off there. As a subscriber, you have the right to insist that everything unnecessary be turned off immediately in the cabin.