MTS Internet - tariffs, connection methods. All MTS tariffs Mts mobile

A wide range of specialized 24-hour support numbers of a cellular communication company is designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call an MTS operator from a mobile phone for free

The round-the-clock support service works specifically for all subscribers using the company's cellular services:

A small remark, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 am to 10 pm Moscow time. For the rest of the time given number a robot answers typical questions of subscribers. Keep in mind. Call from 22:00 to 08:00 8-800-250-08-90 .

Video about the work of the MTS support service and the attitude of the operator towards its customers

Taking into account the constant very frequent problems of subscribers with dialing to the MTS support service, I advise you to use the help of the operator's support in one of the official communities on social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte and MTS community in Odnoklassniki. Judging by the responses of the subscribers who asked for help, they respond quite quickly there.

How to call an MTS operator for free from any mobile or landline

The round-the-clock support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

  • 8-800-250-82-50 ;
  • You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
  • If you don't want to listen to hints automated system, then you can press the buttons 2 and after 0 on the keyboard;
  • Before connecting, the subscriber will be asked to evaluate the work of the support service;
  • To refuse or agree to the assessment, the user should press the appropriate keys;
  • Connection with a free consultant may occur after some waiting time on the line if all employees are busy.
Lifehack #1: If you can’t reach 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another carrier. MTS "thinks" that a subscriber of another operator can call about the transition and quickly "connects" with a live support employee. I checked myself this way repeatedly. Works.

Lifehack #2: Call support number 8-800-250-08-90 , then we listen to the autoinformer and press not the number "1" (mobile communication), but the numbers "2", "3" or "4" (home Internet, MTS Wallet or Satellite TV). In these areas, the load is usually less. accordingly, you will be connected to the operator faster. And ask the “live” support employee to connect with the one who resolves issues on mobile communications. In most cases, this method helps to "bypass" the queue.

How to call an MTS operator from a mobile phone using a federal number

24/7 support service works for all subscribers using Additional services companies (online banking, home Internet and TV) or for calls from fixed numbers:

  • Dial a number using the phone keypad 8-800-250-08-90 ;
  • You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
  • Connection with a free consultant may occur after some waiting time on the line if all employees are busy.

For legal entities and corporate clients, use the number

Unlimited MTS tariffs

If a cellular and the Internet have firmly entered your life, and it is already difficult for you to imagine how you can do without them, then profitable unlimited tariff plans MTS with a subscription fee is the best choice. Don't waste money on services mobile operator: just connect the appropriate tariff and do not limit yourself in communication. It is for you that the team of PJSC Mobile Telesystems (MTS) has developed unique service packages "Unlimited Russia", "Unlimited VIP", "SMART Zabugorishche". You can choose direct or federal number. After connecting, you do not have to monitor the balance and check the status of the account: it is enough to make a deposit once a month subscription fee(from 1000 rubles per month, depending on the tariff used), and you don’t have to worry that at an unexpected moment the funds on the phone will run out.

MTS tariffs for business

to corporative clients we propose to pay attention to tariffs with a monthly fee, focused on commercial use.

If the scope of activity provides for the commission a large number outgoing calls throughout Russia, we recommend paying attention to the "Unlimited Russia" tariff, and if only in Moscow and the Moscow Region - to the "Unlimited Start" offer. These tariffs are united by the fact that for a fixed subscription fee you get a direct or federal number and impressive packages of free outgoing minutes every month.

MTS tariffs for Internet access

MTS offers favorable internet tariffs, providing its users with high connection speed at minimal cost. Specially for mobile phones and tablets, the tariff plan "Connect-4" has been created, the connection to which will be free! For owners of laptops and desktop computers, the operator provides a monthly traffic package of up to 50 GB.

The mobile operator in the capital is represented by a wide range of services in the field of telecommunications. Tariffs and options, on the basis of which MTS provides service to its customers from Moscow and the Moscow region, have a pronounced breakdown into price segments, payment options. The operator provides for the provision of services to both individuals and corporate clients.

Tariffs

Tariffs without obligatory payment


They are developed by the company for subscribers who are accustomed to paying for exactly those services that were previously in demand by them.

The table provides a description of the tariff characteristics provided for Moscow subscribers:

options « Super MTS» "Your country" "Red Energy" "Per second"
Use of a landline number (the price is indicated for 30 days, the charge is made daily equal parts) $304.80 $304.80 $304.80 0 r.
Intranet calls (home region). The first 20 minutes are free (this includes city numbers). After -1.50 p. $1.00 1.60 p. 0.05 rub.
Calls to other home numbers 2.50 p. 2.50 p. 1.60 p. 0.05 rub. one
Calls within the network (RF) $5.00 $5.00
Calls to subscriber numbers of other Russian operators 14.00 p. $5.00 $8.00 14.00 p.
Send SMS (home region) $2.00 2.50 p. $1.90 $2.00
Sending SMS within the Russian Federation $3.80 2.50 p. $3.80 $3.80
Traffic payment $9.90

The cost is for 1 second.

The price is given for 1 minute.

With the additional options "MiniBit", "SuperBit Smart" disabled.

Although the specified list contains tariffs without monthly payments, the company provides for a daily payment - 3 rubles, if the subscriber has not requested the tariffed services for 90 days. Prices are displayed in rubles.

Additional options:

  1. "Call for free on MTS Russia 100." Gives 100 non-chargeable minutes of on-net communication daily. The bundle cannot be combined with existing free minutes. The service is available for Super MTS, Your Country. Daily payment is 3.5 rubles.

The connection is made using:

  • Request *111*868# or dial *868# combination.
  • Sending a message with the numbers "868" to the number 111.
  1. SMS Smart Package. The bonus option is provided automatically to any subscriber when connecting the Super MTS, Your Country, Red Energy tariffs. It is available only 1 time, the rest of the connections are made independently. With its help, the user can send up to 10 SMS per day to local numbers. Grace period of use - 15 days. Further, payment is deducted at the rate of 5 rubles / day. Excludes the use of other monthly SMS packages.

Disabling the service is carried out under the condition of no demand, when the subscriber sent no more than 2 messages in 15 days. The ability to reconnect is blocked.

Connection in manual mode available via:

  • USSD command *111*9009# .
  • Sending a message with the text "9009" to the number 111.

  1. "SuperBeat Smart". Automatically connects to the tariffs "Super MTS", "Your country", "Red Energy", "Per second", after the end of the available 3 megabytes of traffic. With it, the monthly consumption increases by 3 GB. If it is also completed, then 15 packages become available, the volume of which is 500 MB. When they come to an end, the subscriber can take another 500 Mb of traffic for 75 rubles. Payment of 12 rubles is carried out daily.

You can disable the option via USSD command *111*8650# .

Package rates

In 2019, MTS introduced updated tariffs to the communication services market of Moscow and the Moscow Region, intending to satisfy the most demanding requests in the field of communications and telephony. These include: the "Smart", "Hype", "Ultra", "My Unlimited" family.

"Smart" line

The network is designed for people who always want to be in touch with subscribers of various providers mobile services. Subscribers of MTS Moscow and the Moscow region have access to dial-ups from calls to all mobile numbers from 02/28/2018, from SMS, as well as Internet traffic.

Table description of tariff options:

Options "Smart Zabugorishche" "Smart mini" "Smart" "Smart+" "Smart non-stop" "Smart Top"
Subscription fee (once a month) 250 1 400 500 900 650 1950
Free packages included under the terms of the tariff plan
Non-charged calls within the network, as well as to numbers of local operators (min.) 350 1 350 550 (to all Russian numbers) 1100 500 3000 (for the Russian Federation)
Number of SMS within the Moscow region 350 1 350 550 1100 500 3000
Traffic (GB) 7 1 2 5 5 10 20
The prices below (in ruble equivalent) reflect the cost of services after resetting the original packages
Local calls within the network Not paid
Calls to numbers of other operators 2,00 1,50 2,00
On-net calls (RF) 0 2,00 0
Other calls outside the region of registration 5,00 14,00 5,50 3,00 3,00 5,00
Sending messages to numbers in the region of stay 1,50 2,00 1,95 1,00 1,00 2,00
SMS by country 3,80 2,95 3,80
Internet access 150,00 2 95.00 (500 MB) 95.00 (500 MB) 120,00 2 100,00 2 150.00 (for each gigabyte out of 15 possible)
USSD command to connect *111*1025*1# *111*1023# *111*1024*1# *111*1025# *111*1027*1# *111*1026*1#

1 Weekly values ​​are shown.

2 Prices are per gigabyte.

"Hype", "Ultra", "My Unlimited"

The company provides a service for young people who actively use social networks, as well as popular entertainment resources on the Internet.


The operator's official resource provides a detailed description of the Hyip parameters, including:

  1. Unlimited traffic on social networks, instant messengers, YouTube, World of Tanks and others.
  2. 7 GB of traffic.
  3. 100 minutes of non-charged calls, in addition to which:
    • Free calls with MTS subscribers.
    • Calls to Moscow third-party numbers mobile companies at a price of 2 rubles.
    • Calls throughout the country for 5 rubles.
  4. 200 text messages, after spending which:
    • Local SMS cost - 2 rubles.
    • The rest - 3.8 rubles.

You can connect through the command: 111*1010*1# .


The conditions of the ULTRA tariff give freedom of communication while moving around the country. These include:

  1. 5000 minutes, 5000 SMS to any Russian phones.
  2. Unlimited communication within the network.
  3. 20 free gigabytes.

After exhausting package options:

  1. Local conversations and messages cost 2 rubles.
  2. In the country - 5 rubles. (calls) and 3.8 p. (text messages).
  3. 15 traffic packages for 150 rubles / GB.

Connection to "Ultra" - *111*777*1#.

The mobile operator has canceled the standard concept of limits and option packages, providing a line of options under the single name "My Unlimited".


Based own needs and needs, the client during use can personally combine, as well as change the number of available minutes, messages, gigabytes. The frequency of correction is not limited at the first connection - the subscriber has a month to choose a convenient ratio of parameters, during which the fee remains the same.

Custom Parameters:

  • Uncharged messages and calls (quantity):
  • Internet (GB):

Based on the selected ratio of packages, the monthly fee ranges from 450 to 1170 rubles. She writes off with phone number subscriber in equal parts daily.

When free options come to an end, then the telephone number is serviced at the following rates:

  • Calls to MTS subscribers - 0 p.
  • Calls to numbers of third-party mobile companies - 2.00 rubles. (Moscow region) and 5.50 r. (the entire territory of the Russian Federation).
  • Messages are paid: 1.95 rubles. and 2.95 p. respectively.
  • 1 gigabyte costs 150 rubles.

USSD request for connection: *111*3888# .

MTS tariff for pensioners


Expressing concern for the older generation, the mobile communications company presents the Active Pensioner tariff for Moscow residents.

When the need arises, the subscriber can access websites and other Internet resources, although this is limited by the basic terms of the tariff. To do this, there is an auxiliary option "More communication". It provides additional 100 minutes, 150 messages, 1 GB of traffic. Monthly cost - 100 rubles.

To clarify the balance of minutes and SMS: *100*1# .

Internet tariffs

Facilitating access for Muscovites to mobile internet, MTS differentiated the tariffs used by gadgets and devices through which access to the Internet is made.

For laptop


The specified MTS tariff gives users the opportunity to use the Internet unlimitedly in Moscow and the Moscow region. Speed ​​- up to 4 Mb/s. Price - 800 rubles / month. If required, the subscriber can use the SIM card to perform:

  1. Home calls - 5 rubles.
  2. Calls within the country - 12 rubles.
  3. Sending SMS - 2.5 rubles.

Important! Billing is per minute.

The transition is performed via the USSD command *111*3621# .

For tablet


In addition to 10 GB of available traffic, the subscriber has an advantageous choice of one of the presented unlimited directions: "YouTube", " Social networks”, “Video calls”, “MTS TV”. For monthly use, the cost of the option will be - 550 rubles.

The choice must be made carefully - the change of direction will become available only when you reconnect to the tariff. Any of the listed options can be supplemented with the first one selected by dialing the combination of characters *111*1314# . Payment for "MTS TV" will be 150 rubles, other options - 75 rubles.

Minute of communication with subscribers:

  1. Own network - 1.5 p.
  2. Other operators - 3 rubles.

Calls within the country:

  1. MTS - 3 p.
  2. Other numbers - 14 rubles.

The use of a SIM card with the given tariff is not available when using a modem.

Specialized rates


So that the owners of Moscow real estate do not have to worry about the condition of their housing, MTS provides the following tariffs: "Smart Home" and "Smart Device" - the selection of services is carried out on the basis of the desired nature of property monitoring - calm and measured or active and dynamic. Payment is indicated in rubles.

Options "Smart House" "Smart device"
Payment 300 690 (first 12 months), after - 80 monthly
On-net calls (Moscow region) 3,00 1,50 1
Within the network by country 5,00 3,00 1
Home calls to phones of other operators 3,00 3,00 1
The rest by country 14,00 14
SMS within home region 2,00 2 1,50 1
SMS outside 3,80 2 3,80
Internet 9,90 300 free megabytes

1 Price after consuming 30 free minutes and 30 SMS.

2 The amount of payment after resetting the package is 1000 units.

Corporate rates

To facilitate the establishment of communications in the business environment and doing business in the Moscow region, MTS has developed a line of tariff plans under the single name "Smart Business":

Options "Smart Business Start" "Smart Business M" "Smart Business L" "Smart Business XL" "Smart Business Unlimited"
Available packages
minutes 300 1000 2000 4000 Not limited
SMS 400 (Moscow region) 1000 2000 3000 5000
Traffic (Gigabytes) 3 15 20 20 1 MB
Payment (month) 400 700 1200 1500 3500
After spending it
On-net conversations (local) 0 (unlimited within numbers issued under one contract) 0
On-net calls (RF) 0
Communication with users of services of other mobile companies (Moscow region) 2,00 0
On the territory of the country 10,90 10,00 0
Local SMS 2,00
SMS by country 3,80
Internet (GB) 95.00 (500 MB) 150,00

At the indicated tariffs, it is possible to choose between a federal or city number.


MTS is one of the most famous and sought-after mobile operators in our country. For many years, it has been operating, constantly offering subscribers fresh solutions in terms of telecommunications and entertainment services and favorable rates on them.

Service in the company always takes place at the most comfortable level. MTS has a huge branch network, its own communication salons and stores of modern electronic gadgets, payment terminals, and a round-the-clock support service.

For current subscribers, it is no less important that MTS.ru has an extremely convenient and multifunctional official website, the address of which is www.mts.ru. Having such a resource often saves time by learning necessary information in a few seconds, thereby not bothering to personally visit salons for a consultation.

What are the useful features of the official website MTS.ru

For someone essential function official website is access to all necessary information. Indeed, it is not necessary to read various booklets or ask questions at the sales office personally from employees now.

Visit specific page on the Internet in a convenient way for you - with home computer, tablet or smartphone - and in a few minutes you will be aware of all latest news, tariffs, promotions, sales and so on.

However, the matter is not limited to useful data that is freely available on the site. It also allows you to:
- Log in to your personal account and activate a certain function, change the tariff plan, replenish your account and perform other financial and practical actions;
- Order MTS products online by visiting the section of the online store;
- Register for the MTS-bonus promotion;
- Choose the best tariff using a special service and much more.

How to enter your personal MTS account on the official website

Personal account - the most popular service that is on the official website of MTS. Indeed, many people use it, since it allows you to manage your communication services directly via the Internet and configure them individually. But before all this was available only in the communication salon.

Registration and authorization are procedures, although responsible, but quite simple. As for the first of them, here you only need to receive a password via SMS. In the second case, the electronic form simply indicates the login, which is also your phone number, and the password received in the message.

You can quickly go to the section and perform these procedures at the following link: https://login.mts.ru. That, in fact, is all that concerns the device of the official website of the MTS operator.

The modern official website of MTS is an online project that is designed for a comfortable information interaction of the subscriber with the main set of mobile communication services, satellite TV, roaming and the Internet.

In a comfortable environment of convenient design and structure, the user can easily find the necessary information for each function of interest, view a detailed description and learn instructions for connecting and disconnecting.

The MTS official website is constantly updated, while the corporate style is always consistent and maximally preserved, which simplifies navigation and allows you to quickly get used to the new interface.


MTS official website - www MTS ru

The time of high technologies and the development of the Internet around the world is gradually affecting all areas and spheres of human activity.

Almost all sources of information have Internet resources, and this is the most convenient means obtaining knowledge.

In MTS, the official website is available at: www mts ru - this is the main page of the project, which opens up a full range of opportunities for visitors and customers of the mobile operator.

Capabilities

Each Internet resource is created for a specific purpose, the official website of MTS is no exception and is intended to provide online coverage of all the company's telecommunications services for corporate (legal entities) and private clients.

On the portal you can find:

  • Contact information about the company - phone numbers, addresses Email or communication salons in Russia.
  • Tariff plans with detailed description and online connectivity.
  • Reference data on services (Internet, roaming, financial transactions).
  • News and special offers.
  • Link to the MTS online store.
  • Complaint form to write a claim to MTS based on the organization's letterhead.
  • Personal account and mobile application for the phone ( Google Play, Apple Store).
  • Documents of the organization, as well as the version of the project on English language– mtsgsm.com.

It's important to know: before starting work with the site, make sure that the region is correctly set, you can check this at the top of the site - the current city will be shown in the center, automatically determined by IP.

Design

High-quality elaboration of infographics, illustrations and distribution of information on the start screen from an important element to a less relevant block is an important task for designers, programmers and testing department.

The project is made in corporate colors (red, several shades of gray and black). The three-column layout structure is the right solution for a simplified content perception.

On the home page and secondary are the accompanying text and descriptions of services sliders that emphasize the benefits visually.

The visitor should not have any difficulties in working with the site, given its simplicity and the ability to return to the previous location at any time.

Technical side

A unique development using frameworks is used. The software part works stably, except for the moments associated with server overload from high level traffic.

Everything is debugged, the functions work without interruption. If you encounter any remarks or errors, it is recommended to inform the operator at hotline by phone or social media.

Portal Structure


In order to understand which menu item to use to activate the service, read a detailed description of the service or find out which ones are currently operating, it is recommended that you familiarize yourself with the main categories and their contents.

Popular sections of the site:

  • Go to MTS. Automated process of transition from one mobile operator to the company "Mobile Telesystems" with the preservation of the number. SIM card will be delivered to the address indicated in the registration form.
  • Tariffs and services. All modern, actual for different consumers tariff plans. Description, cost and methods of connection.
  • Entertainment & Apps. The category contains additional entertainment services. For example, here you can find mobile applications for watching movies and listening to music.
  • MTS Money. The menu item displays the company's financial services, banking products (cards) and opens up the possibility to make transfers and payments.
  • Smartphones and gadgets. This is the MTS online store, which is located on a separate website at the address: shop.mts.ru. Favorable prices for smartphones, tablets, laptops and accessories.
  • Promotions and privileges. The best offers on services, expiration dates and announcement of new discounts.
  • Help. Here you can find answers to FAQ, as well as find out what questions you can contact the contact center. works around the clock.

Important: during the update process, the name of menu items, sections or categories may change, therefore, in case of difficulties, it is recommended to contact the round-the-clock helpline for subscribers at 0890 (for private clients) or 0990 (for legal entities).

How the official website of MTS works

There are three versions of the project - for personal computers and laptops, tablets and phones (smartphones and other mobile devices).

Main goal and task: provide comprehensive answers to customer requests at any time and from any location.

Solutions: information supply of each page with graphics, tables, detailed descriptions and functions for disabling or enabling online options.

That is, before contacting the support service, it is better to go to the official MTS website and try to find out how to perform the action on your own - step-by-step instructions help a lot.

Additional online projects


In addition to a unified single portal, Mobile Telesystems pays special attention to additional services, such as sites dedicated to government procurement, investors or legal entities(clients).

Switching between services is carried out by pressing the "All sites" button in the upper left corner. The following items are available for selection:

  • Business.
  • State customers.
  • About company.
  • MTS Media.
  • Investor Relations (section for investors)

Personal account - login.mts.ru

The service of self-service and remote control through the control panel is available on a separate server at login.mts.ru. Logging in is carried out by login and password (you can request a new one through the recovery function).

Internet