Why doesn't the iPhone see the router? What to do if iPhone (iPad) does not see the Wi-Fi network? "No internet connection" on iPhone and iPad
Quite often, problems arise in which users ask the question: “Why doesn’t the iPhone connect to WiFi?” Unfortunately, most of these problems remain unresolved. In this article we will describe some examples of these problems. We will also talk about the possibilities of solving them.
The entered password is correct
The simplest reason why an iPhone won't connect to WiFi is an incorrect password. This problem can be solved quite simply. It is necessary to double-check the entered combination and register. You can also try to compare the passwords with those entered on another device. If, for example, the tablet connects to the Internet via this access point, but the iPhone does not, then the problem lies in something else.
Reboot
Another common solution to this problem is to force the system to reboot. To do this, you need to hold down the home button and the power key until the company logo appears on the screen. If after this procedure it is still impossible to connect to the Internet, then you should proceed to the following methods.
Reconnection
This method helps people much more often than the previous one. Its essence lies in the fact that you must first disconnect from the network, removing from the available ones, and then connect again. If the user does not know how to do this, then below is described detailed instructions. It is suitable for any version of the phone, including 5. The iPhone does not connect to WiFi due to certain problems, and you will have to try several methods to solve this problem.
You should go to the “Settings” section, there, in the Wi-Fi menu. You need to select the wireless network that is problematic from the drop-down list. After this, you need to go to “Properties” and click on the “Forget” button. The last step is to search for all wireless access points and then reconnect to the one you need. It should be understood that in this case the password will have to be entered again, so you need to keep it at hand.
Reset
One more accessible method is to reset network settings. If the previous method does not help, you will have to reset the settings. You need to go to the “Menu” section, select the “Basic” sub-item there, and then the “Reset” section. This is where the “Reset network settings” button will be located. You must confirm the action and wait for the process to complete. After this, you can recheck the functionality of the wireless network.
Router
If none of the above methods helped, then you need to double-check the operation of the router. You need to bet that either this device is not working correctly, or the built-in module in the iPhone is not working. If the problem lies with the modem, then you need to change its settings. We recommend performing such manipulations only to those people who have experience.
You need to reboot the router and then reset its settings to factory settings. After this, you need to go to the “Encryption” menu and change the protocol used to the Wep option. Some experts recommend leaving the access point open for a while to check the functionality of the module itself, built into the smartphone. It is also additionally necessary to change the location in the router settings to the United States of America. If this does not help, then you should move on to the next point.
Module failure
If it fails wireless module network, a gray icon will appear in the notification panel. If it appears, then you will not be able to solve this problem on your own. The correct solution to this problem would be to go to a service center, where professionals can replace the wireless module, bringing it back to life.
Additionally
If someone else handled the network settings, then you need to contact this person for help. If problems arise with an access point in a public organization, then you need to seek help from an employee of this institution. If the iPhone is connected to the network, but the Internet does not appear, then you need to try using the same access point on another device.
If the Internet also does not appear on it, then the problem is clearly with the provider, but if on the contrary, then you need to seek help regarding the iPhone. You should also try connecting to the network wireless communication in the other place. If the device does not want to connect to another network, then there is clearly a problem with the Wi-Fi module. If everything is fine and the connection is successful, then the problem was still in the previous access point.
In addition, you must update the firmware to new version, and also in the settings see which devices it can contact. The main thing is that the iPhone model you are using is in the list. If necessary Additional Information, then you can always contact the provider’s service center.
Restoring settings
If you don’t want to lose all the data that was saved on the iPhone 5 or 5S (the iPhone does not connect to the WiFi of these models quite often), then you need to do backup. It is for these cases that there are special cloud storage facilities created by the Apple company itself. Below is an example of how to create a backup on these phones. Overall this step-by-step instruction Suitable for every iPhone model.
Some data is saved in automatic mode. The first thing you need to do in the settings is enable iCloud backup. To do this, go to the settings, section “Storage and copies”. Please note that the iPhone informs you: files from the gallery, as well as account data, settings for various documents will be automatically copied when the device is connected to power and a wi-fi network. There you need to click on the “Create a copy” button.
Many people are interested in how to extract data after creation. backup copy. This question is usually of interest to those who have lost their phone, if it was stolen, and so on. You may notice that this process will be labor-intensive; as a rule, it is quite difficult to recover data from a lost phone.
Below you will find instructions on how to copy data from an old device to a new one, if you have access to the first one. You need to go to iCloud, to the “Restore from a copy” section. There will be several options available for copies that were created by the user. It should be taken into account that there are some nuances in which restoration may not be possible.
If iPhone has latest version operating system on which the backup was made, then it will not be possible to restore the backup data on a new device with an old operating system. If data is restored from an installed computer iTunes, then the program version must be the latest.
We all know that Apple devices always work very cool and stable. Yes, you can't argue with that. There are indeed cases when some problems arise on the iPhone or iPad. Today we will look at a very popular problem when the iPhone or iPad stops seeing Wi-Fi network from your router. Yes, there is a problem, and now we will try to solve it.
You connected your phone or tablet to the Wi-Fi network, used it, everything worked, and then at some point you see that, for example, the iPad is disconnected from Wi-Fi. Go to settings, but your wireless network is not there. It turns out that the iPad stopped seeing Wi-Fi. The exact same situation can happen with an iPhone; it can also stop seeing your Wi-Fi network. The most interesting thing is that other devices: phones, tablets, laptops, etc. continue to connect to the wireless network and work perfectly. And what’s also interesting is that the same iPhone sees other Wi-Fi networks (if there are any), but does not see your home network. Or it doesn’t see any wireless networks at all. Many people immediately take their devices for repair, etc. There is no need to rush, now we will try to figure everything out.
It doesn’t matter what version of iPhone you have: 4, 5, 6, 7, 8, or even iPhone X. Likewise with a tablet, problems are observed both on a regular iPad and on iPad mini. WITH iOS versions the same story. They write that the problem appears on those devices that were brought from America. By the way, I read that on iOS 8 devices often do not see Wi-Fi, or simply lose the connection. And one more important point, we will look at the problem when the Wi-Fi network is not displayed in the list of available networks on the tablet or phone. There are simply many cases when the same iPhone does not connect to the wireless network. I wrote about the solution to this problem in the article:.
iPhone or iPad does not see the Wi-Fi network from the home router: possible solutions
1 Remove the case from your device. There are cases, after putting them on, the iPhone or iPad stops seeing all Wi-Fi networks. Everything was working just now, and now there’s this problem. And few people even realize that it’s all because of the cover. 2 Reboot your devices. Friends, you don’t need to immediately make any complex settings, take the device for repairs, etc. First you just need to turn off and turn on Wi-Fi on your Apple mobile device. If this does not help, then restart your mobile device. And definitely. Perhaps there is simply some kind of malfunction in the router, or mobile device, and therefore, there were problems with Wi-Fi. Very often, a simple reboot helps. You can even reboot the router several times.You might still find it useful.
3 Change the channel and region in the router settings. This is the most important thing and as practice shows effective method solving the problem with the lack of Wi-Fi network on Apple devices. You need to try changing the channel of your Wi-Fi network. This problem very often appears where there are many wireless networks. You can also try changing the region to United States, which is set in the router settings.I wrote about what a channel is and about changing the channel on different routers: Tp-Link, Asus, D-Link, Tenda and Zyxel in the article: Everything is written there in great detail and shown in the screenshots. I think that there should be no problems with changing the channel. As for changing the region, as a rule, it changes on the same page as the channel in the settings of your router.
Here, for example, changing the channel and region on Tp-Link:
You can try setting the region to United States. And channel, 1st, or 6th. If there is no result, then you can try different options. Don't forget to save your settings and reboot your router.
I think that after these steps, the iPhone or iPad will see your Wi-Fi and connect to it without any problems.
4 Resetting network settings on iOS. To be honest, I didn’t know about this method. I found information on the Internet that you can solve the problem with connecting to a wireless network on iOS 8 by resetting the network settings. In your device settings, go to Settings - Basic - Reset - Reset network settings.
Confirm the reset and wait for the device to reboot.
In the event that the device does not see at all not a single network (and other devices see), and you have already tried everything, then in most cases it is due to some hardware problem. Therefore, you need to contact the service center.
If nothing helps, then describe your problem in the comments, and we’ll figure it out together. Also read the comments, there are a lot there useful information about this theme.
Articles and Lifehacks
Owners Apple devices rarely encounter any operational problems cellular communication or Wi-Fi - of course, if they are not caused by physical damage. However, there are sometimes complaints that Wi-Fi doesn't work on iPhone, or it does not work correctly - for example, if data transfer is very slow, or routing failures occur.
Our article is devoted to the reasons why this module may not work, as well as to finding ways to solve this problem.
Why might Wi-Fi not work on an iPhone?
Sometimes our mobile device simply cannot connect to any of the available Wi-Fi networks. It is difficult to clearly name the reason for this failure. Most often, the problem can be easily resolved after resetting the network settings, or after a simple reboot of our mobile device.
However, it happens that problems are related to the hardware of the smartphone. If this is the case, you need to contact an Apple service center. Well, before that, try to provide “first aid” to our device.
What to do if Wi-Fi doesn’t work on iPhone?
So, the most logical and obvious method of “first aid” seems to us to be a regular reboot. She can easily cope with problems that are temporary. All you need to do is press and hold the Power button for a few seconds.
It happens that the device freezes. In this case, you need to simultaneously hold down Power and Home for about 10 seconds. After this it will happen forced shutdown devices. This can also help if it is due to incorrect settings.
If Wi-Fi still doesn’t work on your iPhone, you need to try resetting the network settings. Please note that during a general reset, all important data from our device will be deleted - including passwords, IP address, etc. This is why it is recommended to reset only the network settings.
To do this, go to the main settings of our device, the “Reset” item, and select the “Reset network settings” option. This will help get rid of possible errors in the data. Now you need to try turning on Wi-Fi again. If this, again, does not help, move on to the next step.
Unfortunately, not every user knows why information backup is needed. However, this function was invented for a reason, because it allows you to save the most important data. The iCloud cloud service is usually used to store them, but especially in case the Wi-Fi connection does not work (and, accordingly, the Internet does not work), it is recommended to take care of an additional copy in the iTunes library. Now, if something happens to our settings or we need to reset them, we can easily restore all important information.
So, resetting the network settings did not help us. This means that we will need to completely reset all settings. There are widespread cases where, after such a reset and full recovery Wi-Fi data starts working. Unfortunately, there are also cases where problems are caused precisely by errors within the backup copy. In other words, after a general reset we will be able to connect to Wi-Fi, but all information will have to be restored manually, which will significantly slow down the process.
If the problem is still not resolved, you can try rebooting our router. The same can be done at the very initial stage. Of course, it’s very convenient if you have it at hand desktop computer, and you can immediately check whether the failure is caused by problems with the router.
If the connection occurs, but the speed is very low and the problem is not related to the provider, you can try working with the settings DNS servers. Of course, this will require some experience. If the problem has not been resolved, you need to contact a service center or replace the router.
Apple devices are not so easy to connect to a Wi-Fi network, since very often they simply do not see it. In this article we will talk about the problems that arise when connecting devices such as iPad and iPhone to wireless networks. Previously, we have already considered similar issues regarding devices running on operating system Android. You can look at the link. Sometimes, by the way, it happens that iPad and iPhone connect to public networks without problems, for example, in some cafe, but at the same time they flatly refuse to connect to yours. home network. Let's try to figure out why this happens.
The situation is as follows: you turned on Wi-Fi on your iPad or iPhone, but it did not detect your network, although computers, tablets and phones of other brands are successfully working with it at this time.
Usually, to solve a problem like this, it will be enough to change the channel or region in the router settings.
By the way, most often the problem of connecting to the network occurs in those Apple devices that were brought from the USA not entirely legally or were not sold officially in your country.
Ways to solve the problem
First of all, you need to figure out the channel on which the desired wireless network operates. Because it is precisely because of this that such a connection problem very often arises.European countries traditionally use thirteen channels for wireless networks, while the United States only uses eleven. As you already understood, if the router works on the last two channels, that is, 12 or 13, then the iPad/iPhone will not be able to recognize it.
By default, routers are set to modes that allow the devices to search for the most free channels themselves. It is likely that channel 12 or 13 may turn out to be such.
I checked how it all works on my TP-Link router. When I went into the settings, I saw that my channel at that time was working on channel four. You can see the channel on the main page.
That is, the iPad/iPhone would see the network. However, there is no guarantee that after a reboot the router will not switch to channel 12 or 13.
To avoid this, you can set a static channel in the control panel, that is, fix one of the first eleven. But don't forget to save changes made by clicking on the “Save” button, and then reboot the router for the new settings to take effect.
We now move on to changing the region.
Go to the router settings to the tab called Wireless, select the Region item in it. Then, from the drop-down list of countries, we try to select the United States of America, instead of what was previously installed there.
If, after such manipulation, your iPad/iPhone still does not connect to the network, and besides, other devices stop working with it, return the previous region and continue to look for the problem.
Even such a frequently used function as connecting to a Wi-Fi network may fail for some reason. But you can fix the problem yourself, after first finding out the cause of the breakdown.
Why iPhone won't connect to the network
The device may not connect to the network for the following reasons:
- the password is entered incorrectly;
- WLAN settings are lost;
- the signal level is not strong enough;
- there are problems on the side of the router or the operator providing the Internet;
- The Wi-Fi module has failed.
If you cannot determine which reason is relevant in your case, then use all the instructions described below in turn.
Troubleshooting
You should start by rebooting your device: turn off your iPhone and turn it on again. Perhaps this is what will help get rid of the problem. If not, then proceed to checking the password.
Wrong password
The first time you connect to a polluted network, you will have to enter a password. If you enter it incorrectly, the device will not be able to connect to the channel. To be able to re-enter your password, follow these steps:
- While in the device settings, go to the Wi-Fi block.
Open the Wi-Fi section
- Find the desired network and click on the “Information” icon, which looks like an i in a circle.
Click on the “Information” icon
- In the options that open, click the “Forget this network” button.
Click the “Forget this network” button
- Return to the list of networks and re-enter the password.
Enter the password and connect to the network
Very often the reason lies in the fact that the network distributed by the router has ceased to be working. This can happen for many reasons, for example, the router was overloaded big amount connected devices, or the signal is lost due to problems on the side of the operator providing the Internet.
Turn off and turn on the router again
Make sure that the Internet works by trying to use it not through a router, but through a computer directly. If the connection is stable, restart the router and try connecting to Wi-Fi from your mobile device again.
Video: what to do if iPhone does not connect to Wi-Fi network
If rebooting the router does not help fix the problem, then you should try resetting it to factory settings. You only need to perform one action: hold down the Reset button, usually located on the back panel of the router, for 10–15 seconds. A successful reset will be reported automatic reboot router. After performing a reset, the network password will be reset and you will have to try connecting to Wi-Fi from your phone again.
Press the Reset button for 10–15 seconds
Resetting network settings
Perhaps we got lost iPhone settings. They can be reset to factory settings without affecting other settings, files and applications of the device:
Wi-Fi module failure
Responsible for signal reception Wi-Fi module, built into the iPhone. But it may be broken if the phone is dropped or opened. The device itself will report a module failure - the Wi-Fi icon in the settings will turn gray. The only way to repair the module - take the device to a specialized service center, leaving the matter to qualified specialists. pay attention to guarantee period phone, it may not have expired yet, and you can get your iPhone fixed for free. Detailed information O service centers search on the official Apple website.
The Wi-Fi icon has turned gray
The phone may not connect to the Wi-Fi network due to an incorrectly entered password, or incorrect network or router settings. The only reason that you cannot fix on your own is a breakdown of the module that controls the Wi-Fi network.
