Disable live megaphone balance. "Live Balance" from MegaFon: description, cost, how to connect or disconnect

Most subscribers of any modern operator have long been unaccustomed to the need to constantly monitor the status of their account balance. This happened, perhaps, due to the fact that we often all use tariff plans, which include certain quotas of minutes, messages and mobile internet. That is, having paid once a month, we no longer think about any additional expenses.

However, among the range of tariffs there are such offers within which subscription fee is missing, and you must pay separately for the services used. And in this situation, up-to-date information about the account status will be more useful than ever, which will allow you to avoid troubles associated with a sudden “minus” in the account. Fortunately, MegaFon has implemented the “Live Balance” service for this purpose, which we will pay attention to today.

What is “Live Balance” from MegaFon

This option is an information service that is displayed to subscribers as regular notifications on the device screen. Accordingly, by connecting “Live Balance”, you will be able to always know how much money is in your account.

The information is displayed constantly, showing on the device screen after each operation performed, be it a call, a sent message, or used Internet traffic, the current ratios of the amounts on the account. None sound signals are not sent to the device.

It is worth emphasizing that this option works correctly even if the subscriber is roaming (both Russian and international), which is a big advantage.

Price of MegaFon “Live Balance” service

As for the financial side of using this option, all the conditions that you need to know look like this:

  • Service connection cost: none;
  • Subscription fee for use: 1.50 rub. on a daily basis.

It is worth admitting that if the issue of informing you about the status of your account is of fundamental importance, a monthly fee of 1.50 rubles. cannot be called significant.

How to connect “Live Balance” to MegaFon

Before you start activating this service, you need to make sure that it is available for connection on your phone. For this purpose, you need to use the command *134# , which will allow you to get an answer to this question.

If the service is available, you can connect to it in several ways:

  • Through the personal account interface;
  • Via USSD request *134*1# .

Using the service

In the process of using this service, the operator’s subscribers may well encounter various difficulties and questions, so we also offer for your information useful information which may be useful to you:

  • If your account balance is not updated after using a paid service, it may be due to network outages or poor connectivity. In this case, the data will be updated after the next call or message;
  • Information about account status is not provided online. Accordingly, it will not be possible to check your account balance during a call;
  • If the phone is rebooted, the account information is erased and is not displayed on the screen. To see up-to-date information, you need to make a call, use the Internet, or send a message;
  • If there is insufficient funds in the account, the service continues to be provided.

How to disable the Live Balance service on MegaFon

If you decide to refuse further use of this option, you can switch it to a deactivated state by entering the combination *134*0# . In addition, you can disable the service in

Megafon's "Live Balance" service allows the subscriber see balance your phone on the phone screen in real time, i.e. With this service you will not have to constantly check your balance, because... it will always be available to you on your phone display. Previously, the Megafon operator provided 2 weeks free using this option. Now you will have to pay subscription fee of 1.5 rubles per day. In this regard, many Megafon subscribers activate this service, wanting to try it, and realizing that they don’t need it, they decide to disable “Live Balance”; besides, there are many ways to check the balance on Megafon. But how to do that? Here you will find detailed instructions on how to disable Megafon live balance.

Deactivate "Live Balance" through the "Service Guide"

Megafon provides the service of using the Service Guide Personal Account. This service allows you to manage services, connect or disconnect them. Here you can perform various operations on your mobile number, work with the Mobile TV service, top up your balance and much more. Using your personal account, you can also disable “Live Balance” - to do this, follow the link lk.megafon.ru/login. Next, you will need to enter your phone number and password to log into your account. Please indicate the phone number where you would like to disable the service. To receive your password, send USSD request *105*00#. In response, you will receive a message with a password to log in. Personal Area, enter it in the field. After you get to the “Service Guide” you can go to service management section and disable "Live Balance".

One of the simplest and quick ways disabling “Live Balance” means taking the opportunity to disable the service with using USSD request. To do this, just dial on your phone command *134*0# and press the call button, after the actions taken, the option will be immediately disabled. We recommend using this method as it is the easiest and fastest.

Call toll free number

Another way to disable this service is to use a free call to the customer service department and ask the operator to help you. To do this, dial number 0500 and follow the instructions to contact the operator. After the Megafon operator picks up the phone, explain to him what you want. A Megafon representative will definitely ask you to name your passport details, after which it will fulfill your request. These simple manipulations will help you disable “Live Balance” on your phone number. And if you have difficulties, and none of the methods suits you, then you will need to go to the nearest Shop MegaFon and ask a consultant for help, they will definitely help you.

The “Live Balance” service provides the operator’s subscribers with the opportunity to mobile communications Megafon will always be aware of the status of your mobile account by displaying information on the smartphone screen. This option lets you know account balance without using additional combinations. The use of the service is subject to a fee; the fee is 1.5 rubles per day. The amount is debited from the subscriber's number automatically.

Methods to disable the service

Disabling the “Live Balance” service is carried out by the Megafon client independently. A network user can refuse the add-on in several ways, choosing the most convenient one.

Using Service Guide

Service Guide is alternative name "Personal account" of a Megafon subscriber. Here, if necessary, the company’s client has the opportunity to independently regulate the settings and operation of connected add-ons to the phone, as well as disable unnecessary add-ons independently, without contacting support specialists.

In order to disable the “Live Balance” option on Megafon through the Service Guide, you must:

USSD commands

In order to disable the service without using the Internet, the user has the opportunity to enter on screen smartphone, enter a short number combination and follow the items in the menu that opens on the phone screen:

Call toll free number

Another way to refuse the service involves communicating with the company’s specialists, who will independently disable the add-on without the help of the client.

To contact service center user service, dial on your smartphone short toll free number 0550. Then explain to the operator the reason for the call and provide, if necessary, the passport information of the owner of the SIM card on which the option that requires deactivation is valid.

After the operator disconnects, the option will no longer be active.

Checking the connection

The operator user, if desired, has information about the state and activity of the add-on opportunity to find out in the “Personal Account” section on the company’s official website. To do this you will need:

  • Open the official Internet resource of the company and in the right top corner click on the item " Personal Area».
  • Afterwards, a menu for entering your login and password will open. User here enters data specified during initial registration. If a subscriber visits the section for the first time, he has the opportunity to enter a command on his smartphone to request a temporary password - *105*00#. In response to the request, the client will receive an SMS message with a password to log into the system.
  • In chapter " Services", the subscriber can see all connected and active services on the number.

How to activate the service

If necessary, any subscriber mobile network can connect the “Live Balance” option to your personal number. For self-connection the user can use the following methods:

  • Connecting the option via " Personal Area» on the official Internet portal of the company. In the “Services” section, the client will need to select the required type of add-on and click the “Connect” button.
  • Also, a Megafon network client can connect via sending a short request With personal number— *134*1#, call. After successful connection, the user will receive an SMS message informing about the status of the option.

MegaFon offers its subscribers many attractive and useful options, one of which is the “Live Balance” service. Activating this option will allow the user to constantly monitor the balance, data about which is displayed on the display of the mobile device.

Description of the service "Live Balance"

The subscription fee is charged every day in the amount of 1.5 rubles. If a number is blocked due to insufficient funds in the account, the subscription fee is not charged, but the service remains available.

The option works not only in the home region, but also in Russia, as well as in the international roaming zone.

Information about the account status is sent to your mobile or tablet without any sound alerts. The balance is updated in automatic mode, after which the information is displayed on the screen. In case of debiting money from the account for any paid services, changes in the balance status will be displayed shortly after the subscriber completes a telephone conversation, correspondence on social networks or another operation. During the connection, account information is not displayed on the screen.

Features of using the service

To find out if it supports mobile device For this option, you need to dial *134# and click on the call. If the machine parameters are suitable for using the option, the display will show the account status on this moment. The update will not occur because the option is not active. After rebooting the mobile account information will disappear from the screen.

If after performing any paid operation the balance data is not updated, then most likely the phone was unable to receive information about the balance change. Such failures could happen due to the fact that during communication the subscriber was out of the network’s reach (for example, he went down to the subway). The account information will be updated after the next paid transaction.

If you turn off your mobile device, your account information will be deleted from your phone's memory. After turning on the device, information about the balance will appear on the display after the first paid operation (logging into the network, sending a message, etc.). There is no need to reconnect the option.

Option in roaming

Outside of Russia, the option operates in almost all countries where it is possible to connect to a partner network with CAMEL roaming and SMS messaging support. In this case, data on the services provided will be sent to the Megafon provider in accordance with real time.

To find out whether CAMEL roaming services are provided in a given state, you need to go to the “Traveling the World” page and enter the name of the state you are interested in, and then click on the “Information about operators” button.

When visiting countries that do not support CAMEL roaming, account information may be updated with a delay.

How to activate the "Live Balance" service?

The following methods are available to activate the option:

  • Go to your personal account, where you need to go to the “Services, options and subscriptions” page, find the subsection called “All services and options”, then select the desired “Live Balance” item and click on the connect button;
  • Dial combination *134*1# and click on the call.

How to disable the service?

To disable the option:

  • Go to your personal account, go through all the same steps as during activation, but now you should click on the “Disable” button;
  • Dial combination *134*0# and click on the call.

Few people think about it, but to this day the most common question when contacting the help desk is information about your balance. True, such calls to the contact center are becoming fewer and fewer every day. The MegaFon company does a lot for this. There are not only a lot of ways to check your account on mobile phone, but also designed for subscribers special service, allowing you to see the remaining money on your cell phone display. It's called "Living Balance". MegaFon first offered it to its clients 4 years ago.

However, despite this, it is not as popular as the operator expected. Perhaps many clients do not understand the algorithm of its operation. Therefore, they would not want to pay for the incomprehensible “Live Balance” service. MegaFon (perhaps for this reason) has recently begun to advertise it to its clients more often. However, with all its advantages, not everyone needs it.

The most popular connection method

Be that as it may, after a subscriber hears or sees a similar advertisement for the service “Live very attractively talks about it,” he will probably want to try it on his phone. For the convenience of its customers, the company has developed more than one way to connect it. Which one to choose, It's up to the consumer to decide.

Most often they use the most affordable option- this is a USSD request *134*1#. A menu appears on the display, immediately informing you that the service has been successfully connected. No need to type any additional commands and confirmations. This is very convenient for the subscriber. However this is not the only way, which you can use to connect MegaFon's Live Balance.

Other connection methods

This can also be done using an SMS request to the number 000134. The message can contain any characters and even be empty. After one minute a confirmation will come and the service will work. Those who are not comfortable sending SMS can use the voice menu. To do this, you need to dial the number 0500901, and immediately after the end of the call the “Live Balance” service will already work.

MegaFon has provided the possibility of connecting it using the very popular “Service Guide”. On home page you need to go to the “Options, services and tariff” section. And already here, in the “Popular services” subcategory, connect the service itself from the MegaFon company “Live Balance”. Disabling, by the way, is done in the same way.

True, anyone mobile operator There are always clients who prefer to entrust the connection of any services on their phone to professionals. MegaFon specialists accept applications for connecting the Live Balance via the Internet, by phone and in the office in the presence of the subscriber.

Payment for the service

There is no doubt that the “Live Balance” service is very convenient for users. He can view the account balance at any time, without even pressing a single button on the phone. But naturally, you will need to pay extra for such comfort. Therefore, it is important to assess how necessary such online control is.

Although it is worth noting that the fee is relatively small. It can be from 30 to 60 rubles per month, depending on the region. In addition, it is debited from the account not once a month in total, but in equal installments every day. On average, from one to two rubles will be debited per day. Today, with that kind of money you can hardly buy anything worthwhile, much less your peace of mind.

Principle of operation

Like any other service, “Living Balance” has its own operating characteristics. And above all, they are related to the technology underlying it. The client sees simply the numbers of his account on the display. But in fact, for them to appear on the screen, every minute the telephone exchanges messages with and And as soon as the balance changes in any direction, the number on the display also changes.

Unfortunately, not all models support this service. That’s why MegaFon has provided the opportunity to check this. To do this, you just need to dial *134#, and if information about your account status appears on the display, then you can safely activate the “Live Balance” service itself. MegaFon provides more than one way to do this.

Some features

In addition, there are other features in the operation of the service that are already associated with the limitations of the operator itself. Thus, it is available only to those subscribers who have no more than 5 numbers on one personal account. True, it can be used by both physical and legal entities. Here the company does not differentiate between its clients.

In addition, when traveling outside of Russia, you don’t need to think about how to remove “Living Balance”. MegaFon in most countries provides its subscribers with the opportunity to track their balance online. Without restrictions and additional costs for the client, the service will continue to work exactly the same as in the home region. You just need to clarify whether she will work where you plan to spend your vacation.

But there are also some features in the work that can confuse the subscriber. So, after turning off the mobile phone, information about the balance disappears from its display. But in fact, the “Live Balance” service continues to work. As soon as the first toll call is made from this phone, the numbers will light up on the screen again. Therefore, you should not worry and assume that the service has been disconnected.

Also from technical features The service balance on the display is, of course, displayed during a call. But changes will only happen after the call is completed. The same goes for sending messages, Internet sessions and other similar connections. But information about income Money appears almost instantly.

Disabling the service

No matter how good the service is, you may need to disable Live Balance. "Megaphone" , Of course, it provides its clients with more than one opportunity to do this. Most often, as with connection, subscribers prefer the USSD request *134*2#. After dialing it, the service is immediately disabled, but the subscription fee for that day will still be charged.

Another way to disable it yourself is to use an SMS request to the already familiar number 000134. In its text, you must indicate the word “STOP”, only after that “Live Balance” will stop working. And, of course, you can disable this service through your personal account in the same section where it was connected.

And those who have difficulty disabling services on their own can turn to the company’s specialists for help. These can be either office employees or operators contact center by number 0500. It is only important to have your passport with you and be the owner of this number. The consultant will do this in a matter of minutes.

Offers from competitors

Of course, the popularity of such a service among MegaFon subscribers forced its closest competitors - Beeline and MTS - to think about introducing similar services for their clients. So, the “yellow” ones offer a completely similar service, but under the name “Balance on the screen”. But the Reds called it “Balance under control”. True, this did not change its essence.

Each operator will always have its own characteristics in the operation of these services. In addition, the fee for the “Live Balance” service is different for all three operators, and most importantly, the connection methods. Although the entire cellular network offers to do this both independently and with the help of a specialist.

Conclusion

Undoubtedly, the "Live Balance" service is ideal for business people and those who are not used to limiting themselves in conversations. It will be very convenient for them to immediately see changes in their account. And the ability to control your balance online, and even while roaming, will be just a pleasant bonus.

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