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Skynet connection setup. Configuring a Zyxel KEENETIC LITE router with receiving settings from a DHCP server (example SkyNet ISP)

connect the SkyNet Telecom network cable to the INTERNET port (highlighted in a separate color) on the router;

connect stationary computers of the internal network to the LAN ports on the router.

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari) and in the address bar type: 192.168.1.1 The authorization page will appear. Enter "admin" in the two fields and click "Login".

Go to the "Internet" menu in the "Connection" tab

Make sure all settings match those shown in the picture. After making changes, click "Apply".

If you wish, you can use the MAC address cloning function if your computer was previously connected to our network directly. This will save you from having to call the support service when connecting the Internet cable to the router. Or you can enter the MAC address of the new device in personal account in the Internet services section - change the poppy address.

WiFi setup

Go to the "Wireless Network" menu

Enter the desired name wireless network in the SSID field. Next, set the protection mode as shown in the picture, create a network key and write it down in the "WPA Preshared Key" field.

Click the "Apply" button

For IPTV to work via cable and Wi-Fi, you need following settings:

Go to the "Local Network" section on the "IPTV" tab

The “Enable multicast routing (IGMP Proxy)” and “Enable IGMP Snooping” functions are responsible for IPTV broadcasting. Set the parameters according to the image.

Note: Some low-end routers may not have the Enable IGMP Snooping option. In this case, setting only the first parameter is enough.

General and financial matters

How can I find out which one I have connected tariff plan and until what date is the internet paid?

You can get this information in several ways:

In your personal account in the "Internet - Services" section.

Designed for Apple owners handy application"SkyNet Personal Account". You can find the application in the AppStore by searching for "SkyNet. Requirements: iPhone, iPod, iPad with operating system iOS system 7.1 and above.

Call the SkyNet Customer Support Department (tel.: 386-20-20)

(link to question)

How to enable notifications in Telegram from SkyNet?

Each subscriber of the SkyNet network can use the service in Telegram.

This can be done in the following way.

First of all, you need to install the Telegram messenger on your device. It can be a smartphone running iOS or Android, as well as a device running Windows or MAC OS.

For Android:

For iOS.

For OS Windows and MAC OS:

Download the client from the official website of the program. After that, start the installation process.

Connect notifications from your loved one SkyNet provider can be done as follows:

(link to question)

I deposited funds to my personal account, how can I find out about their receipt?

I want to change the rate. How to do it?

You can change the tariff in your personal account. To change the tariff in your account, select the "Internet" -> "Services" section. In the "Services" section, click "Change current / future tariff", after which a table with tariffs will open. In this table, select the desired tariff and click "Submit"

(link to question)

How can I find out the password for my personal account?

The password from the personal account is provided to each client upon connection. If it has been lost, you can restore it in several ways:

When you enter your personal account, click the "Forgot password" button

An SMS with a new password will be sent to your phone number, you can change it at any time in your personal account in the "Change password" section

Contact the Customer Support Department by phone 386-20-20 or through an online consultant.

(link to question)

How can I pay for internet without commission?

You can make a commission-free payment through Sberbank terminals at any branch of the bank, as well as bank card in your account or on our website.

(link to question)

I missed the payment, the Internet is not working, but I would like to pay for the services with a bank card. How can i do this?

You can activate "Delayed payment" in your personal account. After 15 minutes, Internet access will be restored, and it will be possible to pay for services with a bank card through our website.

If you have already used the “Delayed payment” service, but did not have time to pay, you can link a bank card to the agreement in your personal account in the “Payment by bank card” section and then pay.

Also, you can connect "Autopayment" in your personal account and no longer worry about payment - the funds will be debited from your bank card automatically.

(link to question)

How to link a bank card to an agreement in your personal account?

In order to link a card, you need to go to your Personal Account, to the section "Payment by bank card" and click the "Connect card" button. Further:

1. Fill in all fields; - There will be a reservation of funds in the amount of 1 ruble to check the activity of the card. - Further reserved random amount from 0.01 to 9.99 (including kopecks), after that the card registration procedure goes into the waiting mode for entering this amount, the waiting period is limited in time - 2 hours.

2. Click "Return to your personal account";

3. Click "Activate card";

5. Click "Confirm". After successful registration of the card, the reserved amounts are returned to the bank card.

(link to question)

I accidentally paid for the wrong contract number, what should I do?

You need to apply for [email protected] website, or come to the office with a passport and a check. The application must indicate:

1. Full name fully

2. Passport data

3. Payment date

4. Correct ID

5. Wrong ID

6. Amount to be credited

8. Signature

9. Copy of the receipt (it can be a scan or a clear photo)

By mail, the application is considered from 1 to 7 days in the order of priority, but as a rule it happens faster, within 1-2 days. In the office cash will transfer immediately to you.

(link to question)

How to add a phone number in the Personal Account?

To enter a phone number in your Personal Account:

1. On the left, in the "SMS services" section, select "My phone"

2. In the "Current phone number for alerts" field, specify the phone number and click the "Save" button.

I paid with a bank card from the site, but the money did not reach, why?

To find out, we need the "Transaction ID", which is displayed after the payment is made (highlighted in red in the picture below). You can send it to us in any way convenient for you:

- by mail [email protected] website;

Technical support: Internet

I connected an internet cable to a new device, but the internet did not work. Why?

You need to register your device on the network, this will require the Physical (MAC) address of the new equipment.

The physical address of your device must be specified in .

· Go to your Personal Account;

Go to the " Services»;

・Click button« FROM change mac address»;

In the input field, enter the physical address of your device, then click " Save».

You can also register a new device in the application "".

After registering a new device, access will appear within 10 minutes.

(link to question)

How do I find out the Physical (MAC) address of my computer?

Windows 7

  1. Need to open start menu;
  2. Then choose Control Panel;
  3. Thereafter Network and Internet;
  4. Next, there you need to select;
  5. Connection via local network ;
  6. in the drop-down menu, select the item State, button Intelligence;
  7. Physical adress.

Windows 8/8.1/10

  1. Press the key on the keyboard at the same time Windows" and English key " X";
  2. In the list that opens, select Control Panel;
  3. Thereafter Network and Internet;
  4. Further Network and Sharing Center, you have to choose Change adapter settings;
  5. Left-click twice on the icon ethernet;
  6. Select from the dropdown menu State, button Intelligence;
  7. In the window that opens, find the line Physical adress.

Mac OS X 10.5 or later

  1. Need to go to System settings;
  2. Further Net, after that you need to select a connection ethernet;
  3. Then Additionally, farther ethernet;
  4. In field Ethernet ID located MAC address.
(link to question)

What ports are blocked on the SkyNet network?

Access to our network from the global network is closed on the following ports:

  • 68 - DHCP port;
  • 135, 137, 138, 139 - NETBIOS ports;
  • 445 - MICROSOFT-DS port.

Access from the global network for port 53 (UDP) is also closed. This means that you cannot query the DNS servers of our network users from the Internet, but the users themselves can still send such queries to the Internet and receive a response.

This is due to the fact that sometimes users incorrectly configure their home servers and make unintentional network attacks on third-party resources, leading to shutdown or reboot of network equipment.

If you still want to set up a full-fledged DNS server at home, we recommend that you familiarize yourself with the "" section in your personal account.

(link to question)

Setting up a Dlink DIR-615S router

  • Network cable SkyNet Telecom connect to port INTERNET (WAN) on the router;
  • Connect stationary computers on the internal network to the LAN ports on the router.

Setting up the Internet and access to Wi-Fi

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari) and type in the address bar: 192.168.0.1 The authorization page will appear. Enter the password "admin", which you will later use to configure the router, and click "Save"

After entering the main page, click "Status". In the “Network statistics” item, find “WAN” and the corresponding “MAC” value. The MAC address is required to register the router in the SkyNet Telecom network.

Go to the tab " Net”, select “ WAN»

Follow the settings according to the picture and click " Apply»

In step " WiFi» go to the main settings.

Apply».

Save».

Next, select under " WiFi" paragraph " Security setup". In step " Network Authentication» from the drop-down list, select « WPA-PSK/WPA2-PSK mixed". Enter a password (at least 8 characters) in the " PSK Encryption Key". It will later be used to restrict access to your wireless network. Make the rest of the settings as shown in the figure. Click " Apply».

After returning to the main menu, in the warning window, click the " Save»

Go to " Start”, select the section “ IPTV Setup Wizard»

Select the port(s) to which the set-top box will be connected and click " Save»

After returning to the main menu, in the warning window, click the " Save»

Go to the section " Additionally”, select the tab “ Miscellaneous».

Install everything as shown in the picture and click " Apply».

If your device does not support Multicast (SmartTV with OS TIZEN, mobile devices), you must enable the UDP-to-HTTP Proxy server. On the tab " Miscellaneous

Apply».

Setting up remote access

Go to the section " Additionally”, select the tab “ Remote access to the device».

Click the button Add»

In the window that appears, set the following settings:

After making changes, click " Apply».

(link to question)

Setting Zyxel router

Connect the SkyNet Telecom network cable to the port " THE INTERNET» (WAN) on the router;

connect stationary computers of the internal network to the ports " HOME NETWORK» (LAN) on the router.

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari) and in the address bar type: 192.168.1.1 The page will appear quick setup, select "Web configurator"

In the window that opens, find the field " MAC address". This value is required to register the router in the SkyNet Telecom network.

You can learn about how to register a device.

Go to tab "Internet"

Then on the tab " Connections» go to « Broadband connection»

Make sure all settings match those shown in the picture. After making changes, click " Apply»

Go to the tab " WiFi network»

In the tab " Access point» set the following settings and press « Apply»

Go to the tab " home network»

On the tab " IGMP Proxy» should have the following settings

After making changes, click " Apply»

If your device does not support Multicast (SmartTV with OS TIZEN, mobile devices), you must enable the UDP-to-HTTP Proxy server. On the tab " Serverudpxy» should have the following settings

After making changes, click " Apply».

Some components may not be enough to work, and some components are not needed, so they can be removed. To do this, go to the tab " System»

On the tab " Update» press the button « Show Components»

leave only the following checkboxes and click " Refresh».

· NDMS platform;

UDP-HTTP proxy(udpxy)

Router management module via cloud service

Wi-Fi interface;

· IGMP/PPPoEproxy service;

· DHCP server;

· UPnP service;

The SSL library.

Some components may not be available on different models routers.

Setting up remote access

Go to the tab " Safety»

on the tab " Firewall» press the button « Add rule»

in the window that appears, set the following settings:

By configuring the function in this way, we can ensure that only a SkyNetTelecom employee can connect to the router for remote configuration.

(link to question)

Setting router TP-Link

The router setting is provided in order to facilitate the connection of several computers to the local and Internet networks within the apartment.

connect the SkyNet Telecom network cable to the WAN port (highlighted in a different color) on the router;

connect stationary computers and IPTV set-top boxes of the internal network to the LAN ports on the router.

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari), in the address bar, type: 192.168.0.1 The authorization page will appear. Enter "admin" in the two fields and click "Login".

Go to the "Status" tab. In the "WAN" section, find the "MAC Address" field. This value is required to register the router in the SkyNet Telecom network.

You can learn about how to register a device.

Go to the "Network" tab. In the "WAN" section, in the "Type of WAN connection" field, select "Dynamic IP address" from the list.

Go to the "Wireless" tab. In the "Wireless Settings" section, set the settings similar to those shown in the figure.

After making the change, click the "Save" button. Reboot your router if necessary.

In the "Wireless Security" section, select "WPA-Personal/WPA2-Personal (Recommended)" data encryption. In the "Version" field, select "WPA2-Personal" from the drop-down list, and in the "Encryption" field, select "AES" from the drop-down list In the PSK Password field, enter the security key. It will later be used as a password to restrict access to your wireless network.

After finishing the settings, click on the "Save" button to apply changes made. Reboot your router if necessary.

Go to the "Network" tab, in the "IPTV" section. In the "Mode" field, select "Bridge" from the drop-down list. In the "Port for IPTV" field, select the port(s) to which the IPTV set-top box.

(link to question)

Asus router setup

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari) and type in the address bar: 192.168.1.1 The authorization page will appear. Enter "admin" in the two fields and click "Login".

Go to the "Internet" menu in the "Connection" tab

Make sure all settings match those shown in the picture. After making changes, click "Apply".

WiFi setup

Go to the "Wireless Network" menu

Enter your desired wireless network name in the SSID field. Next, set the protection mode as shown in the picture, create a network key and write it down in the "WPA Preshared Key" field.

Click the "Apply" button

For IPTV to work via cable and Wi-Fi, the following settings are required:

Go to the "Local Network" section on the "IPTV" tab

The “Enable multicast routing (IGMP Proxy)” and “Enable IGMP Snooping” functions are responsible for IPTV broadcasting. Set the parameters according to the image.

Note: Some low-end routers may not have the Enable IGMP Snooping option. In this case, setting only the first parameter is enough.

(link to question)

Setting up a D-Link router

connect the SkyNet Telecom network cable to the INTERNET (WAN) port on the router;

connect stationary computers of the internal network to the LAN ports on the router.

After connecting the router to the computer, open a browser (Firefox, Google Chrome, Opera or Safari) and type in the address bar: 192.168.0.1 The authorization page will appear. Enter the password "admin", which you will use later for router settings, and click "Save"

After entering the main page, click "Advanced Settings". In the "Network" item, find and select "WAN".

Click on a suggested WAN connection to edit it.

Follow the settings according to the picture.

If you wish, you can use the MAC address cloning function if your computer was previously connected to our network directly. This will save you from having to call the support service when connecting the Internet cable to the router. Or you can enter the MAC address of the new device in your account in the Internet services section - change the MAC address.

In the "Wi-Fi" item, go to the main settings.

Install everything as shown in the picture and click "Change".

Next, select "Security Settings" in the "Wi-Fi" section. In the "Network Authentication" item, select "WPA-PSK / WPA2-PSK mixed" from the drop-down list. Enter the password in the "PSK Encryption Key" section. It will later be used to restrict access to your wireless network. Perform the rest of the settings as shown in the figure. Click "Change".

After returning to the main menu in the warning window, click the "Save" button

Go to "IPTV Setup Wizard"

Select the port(s) to which the set-top box will be connected and click "Change"

After returning to the main menu in the warning window, click the "Save" button

(link to question)

I measure the speed over the cable, and it is lower than the tariff rate, why is that?

Let's highlight three points:

Distance of the resource from you

When a site is outside our network, for example, in London, the speed will vary depending on the distance traveled by the signal and the number of different communication nodes to the resource. Not all segments of this path belong to the provider, and in this case we can guarantee the speed within our network.

Sites for measuring speed

Any speed measurement site is someone's equipment with limited bandwidth. At the moment when there is a load from a large number users, the site divides its resources among all. You can measure the speed three times in a row and get completely different results. Both the browser and the file downloaded to measure the speed use the resources of your device: processor, memory, HDD and browser. The accuracy of the measurement results may depend on these characteristics. Also pay attention to the location of the server, because in order to get more real indicators, it must be located in St. Petersburg.

Technical features

When transmitting data on the network, a certain part of it is always spent on technical needs, such as the address of the sender and recipient, packet size, flags, packet lifetime, etc. It does not depend on the provider. This is a property of the operation of the Operating System (computer, tablet, router) with various network protocols. All of these technical data are always added to the information you download, which can cause the speed displayed to be up to 6% slower than advertised.

TP link:

  1. 192.168.0.1 (192.168.1.1 );
  2. admin, in the password field admin;
  3. Go to section "Net";
  4. Select sub-item "Bridge" or " IPTV";
  5. In line - " LAN port bridged in WAN mode"select the port we need for the IPTV set-top box.

D link:

  1. In the address bar of the browser, enter192.168.0.1 (192.168.1.1 );
  2. In the Username field, enteradmin, in the password field admin (or leave blank);
  3. On the home page web interface, select the section "IP Television" and subsection " IPTV Setup Wizard" or " IPTV”;
  4. Next, click on the desired port for IPTV.

ZyXEL:

  • firmware NDMS V1
  1. In the address bar of the browser, enter192.168.1.1 ;
  2. In the Username field, enteradmin, in the password field - 1234 ;
  3. On the left in the categories, select "home network", then subgroup "IP television;
  4. Choose " Assign LAN connector" in line " TV port mode";
  5. Below in " Connector for IPTV receiver
  • firmware NDMS V2
  1. In the address bar of the browser, enter192.168.1.1 ;
  2. Enter admin in the Username field and enter admin in the password field.1234 ;
  3. In the icon bar, select the globe icon "Internet";
  4. Next, select the active connection in the list "Internet and other network connections";
  5. In the new window, check the box "use connector" under the desired LAN port.

upvel:

  1. In the address bar of the browser, enter 192.168.10.1 ;
  2. In the Username field, enteradmin, in the password field - admin;
  3. On the main page of the web interface, click on "Settings";
  4. Further settings VLAN;
  5. Check the box next to "Enable VLAN";
  6. Opposite the LAN port we need - "Ethernet Port#" put a checkmark and select under; under the category "Forwarding Rule" select the type "Bridge" from the list, under the category "Priority" in case of lags, you can raise the priority to the value "7",

netgear:

  1. In the address bar of the browser, enter192.168.1.1 ;
  2. In the Username field, enteradmin, in the password field - password;
  3. On the left side of the main page, there is "Quick Jump Menua", select "Settings", then paragraph " Internet port settings";
  4. In line " Redirect IPTV stream for set-top box to"Select the LAN port we need.

Asus:

  1. In the address bar of the browser, enter192.168.1.1 ;
  2. In the Username field, enteradmin, in the password field - admin;
  3. On the main page of the web interface, in the left part of the list, select "The local network";
  4. At the top of the window that opens, select the category "IPTV". In line " IPTV STB port selection"; select the LAN port we need from the proposed list.
(link to question)

How to set up IPTV on Samsung TVs (Tizen)

One way to watch IPTV is the application SkyNet.TV on Samsung Smart TV for models released after 2013.

You can install the application as follows:

  1. On the Samsung TV SMART TV press the button SMART HUB;
  2. Go to the section APPS and select the icon SAMSUNG APPS;
  3. In the search, we type in Latin " skynet»;
  4. Press " INSTALL» free app « skynet»;
  5. We launch it;
  6. We enjoy a lot of channels and a great picture.

Since 2015Samsung releases TVs with the Tizen operating system, which does not support the multicast function. Playback requires additional equipment - a router with support for the udpxy function. As such a device, you can choose ZyXEL Keenetic Lite III. You can set it up like this:

  1. In the address bar of the browser, you must enter the address of the router: 192.168.1.1.
  2. Authorization is required to enter the settings (by default, the username is "admin", the password is the same).
  3. In the web interface, open the item home network.
  4. Select tab udpxy server
  5. If at the same time on the router is enabled multicast (IGMP proxy), a warning will appear that the functions cannot be used at the same time. In the same window there is a button to disable IGMP Proxy. By clicking it, you can continue the configuration.
  6. When the function is turned on udpxy the router will automatically suggest the number TCP port(default - 4022), this number must be remembered - it will be required to further configure the application on the TV.
  7. We press the button Apply and reboot the router.

The next step is to configure the application. Choose an item Menu, Further Settings→ Video and audio→ udp proxy→ Turn on.
In the window that appears, you need to enter the address of the router and the number of the selected port (192 - 168 - 1 - 1 - 4022)

(link to question)

1. Click Start, open Control Panel, click Network Connections > right-click Local Area Connection and select Status.

2. Go to the Support menu item and press the Details button.


3. In the line Physical address in the value section, the mac-address of the network interface is indicated.

1. Open Control Panel, click Network and Internet > Network and Sharing Center, in the left column, click Change adapter settings.

2. Right-click on the network connection for which you want to know the MAC address (usually, this is Local Area Connection), and then click Status.


3. Click the Details button.


4. In the window that appears, you will see a line called Physical address, which indicates the mac-address of your equipment.

Network connection setup:

1. Go to menu "Start" and select the item "Control Panel".

2. If a "Control Panel" displayed by category (title "Select a category"), click on the link "Switch to Classic View".

3. Double click on the icon "Network connections".

4. Right click by network connection, in the context menu that appears, select "Properties".

5. In the window that appears, select the protocol TCP/IP and press "Properties".

6. In the window that appears, select "Obtain DNS server address automatically".

If in "Network Connections" you don't see the network connection label (usually called ), check:
1. Is it installed on your computer Network Card.
2. Are drivers installed for the network card or motherboard, if the network card is built into it.

To connect to the Internet, you need to configure the system to automatically issue network details. Typically, the default network card is configured to automatically obtain network details. To your operating system automatically received the settings, you need to do the following:

1. Go to menu "Start" and select the item "Control Panel".

2. In subsection "Network and Internet" select .

3. In the opened "Network and Sharing Center" click "Managing Network Connections".

4. Double left click on the item "LAN connection".

5. A window will appear showing the status of this connection. Click the button "Properties".

6. Check the checkboxes as shown below, select the TCP/IPv4 protocol and click the button "Properties".

7. In the window "Properties: Internet Protocol Version 4 (TCP/IP)" check one box next to the inscription "Obtain an IP address automatically", the other is opposite the inscription "Obtain DNS server address automatically". Click the button OK.

To connect to the Internet, you need to configure the system to automatically issue network details. Typically, the default network card is configured to automatically obtain network details. In order for your operating system to automatically receive the settings, you need to do the following:

1. Go to menu "Start" and select the item "Control Panel".

2. In subsection "Network and Internet" select item "View network status and tasks".

4. Choose your "LAN connection".
If you see a LAN connection icon with a red cross through it, or it has an exclamation mark, or it's missing, it means that the network connection is either not connected or not properly installed. network adapter. Contact technical support.

Click on it with the right mouse button and in the context menu that appears, select "Properties".

5. Place a check mark next to "Internet Protocol Version 4", highlight it and click "Properties".

The World Wide Web is a unique information field that provides its users with material on various topics. With its help, business people develop their business, students find material for self-education, children play educational games, and all together they communicate, have fun, and learn the news.

Almost any answer to your question can be found in global network. Here is the rich reference Information any direction from different sources: dictionaries, instructions, maps, timetables for transport and work of institutions, and much more. It is impossible to list all the advantages. They need to be evaluated individually. So don't delay, get connected to the Internet today!

There are a huge number of providers in St. Petersburg. One of them is the SkyNet company, which provides its subscribers with high-speed Internet and many local resources. And our company will help you in the preliminary adjustment of computer equipment and create satisfactory conditions for uninterrupted signal transmission in this room.

Setting up a router and Internet for a SkyNet provider

We will configure the router and synchronize the operation of devices in the local network. And you can use the Internet anywhere in your apartment or office.
Our company provides services computer technology at home. To do this, you just need to issue a call to the master at home by phone. This will not only save your time, but also the budget for the delivery of equipment in both directions.

Modern television also does not stand still. Qualified specialists of our company will adjust your devices to be able to watch TV programs in IPTV format. High-quality image, sound, availability of additional functions for stopping and resuming transmissions at a convenient time will pleasantly surprise you.
Our company will help you in solving any technical issues related to setting up computer equipment at affordable prices!

The cost of our services

Name of service Price
Calling the master at home within 2 hours (St. Petersburg) is free
Urgent call of the master 300 rub.
Router firmware 500 rub.
Installation/Setup WiFi router from 500 rub.
Setting a password/hiding a network 350 rub.
Connecting up to 2 Wi-Fi devices 300 rub.
Setting up a local network for 1 PC from 200 rub.
Turnkey setup
Installation and WiFi setup router / router (If there is a router) 1200 rub.
Wi-Fi ASUS router RT-N12 (data transfer rate 300 Mbps) + delivery, installation and configuration of the router 2600 rub.
Wi-Fi router D-Link DIR-815 (data transfer rate 600 Mbps) + delivery, installation and configuration of the router 3300 rub.
Additional services
Connecting and setting up a TV to the Internet from 1000 rub.
Configuring a Client DC 450 rub.
Port forwarding on router / router 350 rub.
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