Meanings and solutions to errors in the Play Market. How to Fix Google Play Errors Installing and Updating Apps Failed to Download App Error 491

When using your Android device, you probably installed applications from the play market (Google Play market) and may encounter error messages when downloading or installing applications.

Select play market error code:

Most often, only some numbers are indicated in the error message, without indicating the very reasons for the occurrence of this error. So one can only guess what caused given error, especially since google does not provide an official background information on this topic. Let's look at some errors and possible solutions, based on the experience of users of the English-language xda-developers forum.

Error 495

Error while downloading or updating app from Play Market.

Clear your data Google Play Market - Settings > Applications > tab "All" > Google Play Store > "Erase data". Do the same with the Google Services Framework. Delete your google account (Settings > Accounts > Google > select and delete the account), reboot the device, add the account again.

Error 941

Typically, this error occurs during the application update process.

Go to Settings > Applications > "All" tab > Google Play Market > "Erase data". Go back to the applications, find the "Download Manager" and clear the data in the same way. Then try downloading the app again.

Error 504

The application cannot be loaded due to this error.

Most often, as in the previous case, clearing data for the Google Play Store and Google Services Framework helps.

Error 491

Delete your google account by going to Settings > Accounts > Google > select and delete your account. Reboot your android device and add your account again.
Next, Settings > Applications > scroll to the "All" tab > look for Google Play Services > click "Erase data", and then "Stop".

Error 498

The cache is full on your device. Delete unnecessary applications (Settings> Applications> select the desired one> "Delete") and files on internal memory. Especially the ones that take up a lot of space.

Also, you can clear the cache in recovery mode(if it is installed on your device). In this case, boot into Recovery mode and select "wipe cache partition".

Error 919

The app loads but won't open.

You have too little space left on the internal memory. Delete all unnecessary data: large applications, videos, music and other files.

Error 413

Unable to download apps and updates.

Go to Settings > Apps > All tab > Google Play Services > Erase Data, Stop. We do the same for the Google Play Store application and clear the cache of your Internet browser.

This error may occur if you are using a proxy server.

Error 921

Unable to download app.

Try deleting the Google Play Store app cache. If it doesn't work, then clear all Play Store data (Settings > Applications > "All" tab > Google Play Store > "Clear Data"). But be aware that this will remove any application settings you have made before.

If this does not help, then delete your google account, reboot the device and add the account again.

Error 403

Failed to load application.

Option number 1 - You are in the Crimea, where since February 1, Google has blocked downloading and updating applications from the Play Store. In this case, you should use one of the applications that provide access to virtual private networks (VPN). For example, Hotspot Shield VPN (can be downloaded from Ynadex Store).

Option number 2 - using several accounts on one device to purchase applications at once. Sign in to Play Store with a different account and try downloading again.

Error 923

Unable to download application.

Delete your google account from device, delete everything junk files and applications, if Recovery is installed, do a "wipe cache partition". Then re-register your account in the device.

Error 492

The application cannot be installed or updated - error code 492.

We clear the application data - Settings> Applications> tab "All"> Google Play Services> "Erase data", "Stop". And the same for Google Play Store. If this does not help, then do a factory reset - Settings> Recovery and reset> Reset settings. Just keep in mind that this will delete all your data that is on the internal memory of the device.

Error 927

Wait for a while until the update process is completed. If after that the problem is not solved, then proceed according to the scheme already described above - clear the data for the Google Play Services and Google Play Store applications.

Error 961

Problem installing app.

Clear cache - Settings > Applications > tab "All" > Google Play Market > "Clear cache". If it does not help, then select "Erase data" in the same place.

Error DF-BPA-09

DF-BPA-09 "Error processing purchase" is a fairly common error that can appear when trying to download an application from the Google Play Market and does not disappear when trying to re-download.

In order to get rid of the error, try to clear Google data Services Framework. To do this, go to Settings > Applications > go to the "All" tab > find the Google Services Framework > click "Erase data".

If that doesn't work, then go to play.google.com and try installing the app from there.

Error 194

The application could not be loaded due to an error (194).

The error occurs when trying to download or update the application through the Google Play Market. Technical support Google reports that this moment developers are working on a solution to this problem.

Here are some possible solutions from users:

• Disable the firewall of the application or ad blocking application (Adguard, etc.) and try installing the application again.
• stop google app Play Market (Settings> Applications> tab "All"> Google Play Market> "Force stop"), disconnect and reconnect to wi-fi.
• Try downloading the application through another google account (create a new one or enter another one in your device settings).
• Connect to the internet with a VPN client (Hotspot Shield VPN, Vpn One Click, Hideman VPN, PandaPow VPN, etc.).
• Clear the cache and uninstall Play Market updates (Settings > Applications > All tab > Google Play Store > Clear Cache and Uninstall Updates).

Update 08/17/15 The developers report that new version Play Store error 194 has already been fixed. The update should soon be available to users (specific dates are not called).

Also, you can download the latest at the moment Google version Play Store 5.9.12 and update manually.

Error 910

Failed to download the application, error code: 910 - usually occurs due to problems with placing files in external storage.

According to the recall of the user who encountered this error, the most effective method of solving it is to remove the SD card, after which you need to try to reinstall the application. After successful installation, you can insert the card back.

The second option is to change the default data storage location in the smartphone settings (if available). To do this, in the settings in the "Storage" section, you need to set the default memory as "Device memory" or "To choose a device", if "External memory" was previously set there.

We hope our tips will help you fix the error that has appeared.

If you were unable to parse the play market with an error or you encountered an error not described in the article, write in the comments. Please describe in detail the essence of the problem (device model on which the error appears, android version, etc.).

Almost all android users at least once faced with the fact that when trying to download an application or just start the Play Market, an error jumped out under some number. In this article, we will look at the solution to almost all errors that you can find in the Play Market.

Error without a number. If the error number is not written when jumping out, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing to do is go to the "Application Manager", find "Google Play Services" there and erase the application cache by going down a little.

If clearing the cache error persists, then uninstall the application and install it again. If this also does not help, then find the Google Services Framework application in the "Dispatcher" and clear the cache.

If all else fails, then you most likely just lost the date and time, so the services cannot be synchronized. Set the current date and time - everything should work.

Error 24 when installing the application on android. This error occurs during re-installation. Installed files are superimposed on already installed ones, and an error occurs. To solve it, you will have to install an additional application to obtain root rights. It is called Root Explorer and is distributed for free through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the most easily solved problems. Appears when there is not enough memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for a new application.

Error 194. This error occurred on old Play versions market. But about a year ago, a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. The error appears when buying goods in the Play Market, if you logged into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to the sanctions of Google on February 1. How to fix? Use a VPN or an anonymizer when entering the play market.

Error 413. Occurs when the application uses proxies that block the application from updating. You can fix this error by clearing the cache of Google services.

Error 481. Occurs as a result of account failure. To solve this problem, you need to go to accounts (accounts) as shown in the screenshots and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and data of "Google Play Services", restart the device and re-create your account.

Error 492 in the play market says that there was a problem with the Dalvik (virtual device for reading the Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error persists, there is no way out, you will have to reset to factory settings.

Error 495 in the play market occurs as a result of failures in the Play Market and Service Framework applications. To resolve the error, you should reset the cache of these applications and, if this does not help, delete the account.

Error 498 appears when your cache is full, so the download from the Play Market is interrupted. To remove the error, delete the cache extra files which take up a lot of space. Hint: most places usually get clogged social networks(VK, Facebook) saved music.

Error 504 in play store. This is a copy of error 495 - same problem, same solution.

Error 911 indicates various problems with Wi-Fi network authentication. The first step is to clear the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and proceed with the installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If that doesn't help, then delete Google account and restart your device. Also try clearing the cache and data of Google services.

Error 921 in the play market pops up due to blocking the installation of applications. To fix the error, clear the cache of the Play Market and Google Service Framework. Then turn off-turn on the device.

Error 926. This is another server error similar to the previous one. Clear the cache of service applications and restart your phone.

Error 927 in the play market appears due to the fact that you are trying to download or update the application while updating the Play Market itself. Just wait for the update to finish.

Error 941 (942). Two identical errors that occur when there are problems with the Play Market. To fix, clear the cache, erase the Play Market data and, to be safe, re-create your account.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data of Google services; create new account. As practice shows, this method works in 80% of all errors.

Has this happened to you? Find interesting application and trying to install it, but after clicking the "Install" button, you get an error message. Pretty annoying, isn't it? Therefore, we decided to compile a list of common errors, what they mean and how to fix them.

Solutions to such problems are based primarily on their own experience, as well as forum moderators of their readers. If you encounter other problems on Google Play, please describe them in the comments below and we will try to help.

Error DF-BPA-09 (Error processing purchase)

A purchase processing error happens quite often when you try to download an app. The problem does not go away by itself, so you need to open the settings.

Solution:
This error is related to Google Play, so we hope that it will be fixed soon. In the meantime, do the following:

• Open "Settings" on your device.
• Go to the "Applications" section and then to "Application Manager".
• Go to the "All" tab.
• Find "Google Play Framework" in the list and click on it.
• Clear application data by clicking the corresponding button.

If that still doesn't work, then go to the Google Play website from your computer and install the desired app from there.

Error code 194

The error occurs when you try to download games or apps from the Google Play Store.

Solution:
To get rid of this error, you need to clear the data of the Google Play Services app.

• Open the Settings app > Apps > Application manager.
• Move to the "All" tab and find "Google Play Services".
• Click on it and then clear the data.
• Repeat this process, but on this one, select “Google Play Store” from the list of applications. Now try installing the app again.

If that doesn't fix the issue, then try updating the app store itself by downloading the latest version from this link.

Error Code 495

The problem occurs when downloading and updating applications.

Solution:
Delete Google Play Store data in Settings > Applications > Application Manager > All > Google Play Store. Also delete the Google Services Framework data.

Delete the Google account on your device, restart your device and add it again.

Error code 941

Interruption of the update process.

Solution:
Go to Settings > Apps > Application manager > All > Google Play Store and click the clear data and clear cache buttons. In the same section, find “Download Manager” and clear the data and cache of this program. Try updating again.

Error code rh01 or rpc:s-5:aec-0

An error occurred while getting information from the server.

Solution:
Go to Settings > Apps > Application Manager > All > Google Play Store and clear cache and data. Repeat this procedure with Google Services Framework.

Another solution:
Try deleting your existing Gmail account, restart your device, and then add it.

Error Code 504

The application cannot be downloaded due to an error.

Solution:
Just clear data and cache of Google Play Store and Google Services Framework apps from settings. Go to Apps” > Application Manager > All and find them.

Another solution:
Try deleting your Gmail account.

Error Code 491

App downloads and updates are not possible.

Solution:
Delete your Google account, reboot your device and add it again. Next, go to “Settings”, open the “Application Manager” item in the “Applications” section. In the "All" tab, find Google Services, and clear their data and cache, and then force quit the application.

Error Code 498

Interruption of downloads from the Google Play Store.

Solution:
The problem is that the cache partition on your gadget is full. Delete unnecessary applications and files, and then reboot into recovery mode. To do this, turn off the device, and then hold down the "Volume up", "Home" and "Power" buttons. This mode allows you to clear the cache and make full reset smartphone or tablet.

Select "wipe cache partition" using the volume buttons. Press the power button to confirm.

Error Code 919

The application downloaded and installed, but does not start.

Solution:
The problem is that the device does not have enough free memory, so delete unnecessary data like music, app view.

Error Code 413

Apps cannot be downloaded or updated. If you are using a proxy, be aware that it can cause problems in Google's work Play Store.

Solution:
Find the “Apps” section in the settings, go to “Application Manager”, and then open the “All” tab. Find "Google Services" and "Google Play Store" apps in the list and clear their data.

Error code 921

You cannot install the program or game.

Solution:
Try clearing the Google Play Store data and cache first, but if that doesn't help, then delete your Google account, restart your phone, and then add it again.

Package file corrupted

Google Play Store app store error.

Solution:
Open "Settings", go to the "Applications" section, then to "Application Manager". In the "All" tab, find the application that is causing the error and clear its data.

Another solution:
Try to install the application from the web version of the store or download it not via a Wi-Fi connection, but a mobile one.

Error Code 403

Loading is not possible, and the request is “invalid”. This usually happens when two Google Accounts are used to purchase apps on the same device.

Solution:
Sign in to Google Play Store with the correct Google Account. Uninstall the app that was causing problems and install it again by clicking the buy button.

Second solution:
Remove VPN settings. To do this, go to Settings > Other settings > VPN.

Third solution:
You need to completely erase the entire search history, which can be easily done in the Play Store yourself by selecting “Clear search history” in the application settings.

Fourth solution:
Create a new account and sign in to the app store with it. Then, reinstall this application.

Error code 923

Unable to download: An error occurred while syncing account data or insufficient cache memory.

Solution:
Delete your Google account and unnecessary applications. The next step is to completely clear the cache through recovery: select “wipe cache partition” and then reboot the device by clicking “reboot system now”. Don't worry, your data will not be deleted. Add your account again.

Error code 492

Unable to install app due to Dalvik cache.

Solution:
It's very simple - clear the data of the "Google Services" and "Google Play Store" applications. To do this, go to the “Applications” section of the settings, then to “Application Manager” and move to the last tab, “All”.

Note: If the problem persists, then you need to clear the Dalvik cache. Start your smartphone in recovery mode by first turning it off and then holding down the Volume Up, Home and Power buttons. In the menu that appears, select the item “wipe cache partition” using the volume buttons to navigate, and confirm by pressing the power button. As a last resort, you can do a hard reset of the device.

Error code 101

You can't install the program because there are already too many installed.

Solution:
Delete old, unused applications.

Error code 481

There is a problem with your Google Play Store account.

Solution:
Delete your current Google account and add another one.

Error code 927

The download is not possible because the Play Store is being updated.

Solution:
Wait a couple of minutes until the Google Play Store is updated. If the problem persists, then go to the "Settings" application, navigate to the "Apps" section, "Application Manager", and then go to the "All" tab. Find Google Services and Play Store apps here and clear their data and stop.

Error code 911

You cannot download the application.

Solution:
First, try clearing your Google services data. If this does not work, then try downloading the program by connecting to a different Wi-Fi network. You can also try downloading it using your mobile data.

Error Code 920

The program or game cannot be downloaded.

Solution:
Turn Wi-Fi off and on, then try installing the app again. Clear your Google Play Store data, uninstall updates, and restart your device.

Another solution:
Try deleting your Google account, and then restart your smartphone and add it again. You can also add another account.

Error code -24

The problem is unknown.

Solution:
To resolve this error, you need superuser rights. Install Root Explorer, go to Data / data and find the folder with the name of the application that is not downloading. Delete it and try again.

Error code pc:aec:0]

Solution:
Delete all synced accounts. Open the settings, go to the section with installed applications, and find Google Play Store in the list of all. Delete its data and reboot the machine and try again.

RPC error code:S-3

Unable to download the application.

Solution:
Delete your Google account, then add it again. You can also try adding an alternate account.

If you have any other problem, then let us know in the comments and we will try to help you.

Updated 02/22/2017

Error Code 975 on Google Play

The good news is that error 975 occurs very rarely, and the bad news is that there is no solution yet. If you encounter this problem, then contact Google support.

Google Play Error Code 963 on Google Play

This error is mainly faced by owners HTC One M8 and M9 when trying to install something from the Google Play app store or just update an app.

First decision
Try clearing the cache of the Google Play Store application, as well as the built-in download manager. Look for these programs in the application manager, where all installed applications are located.

Second decision
If this error is still present, then now try removing google updates Play Store and then clear its data.

Third decision
Turn off the card microSD memory. To do this, open the settings, go to the “Memory” section, and then click the “Disable” button. Now launch the Play Store and try updating/installing the app again. If it works, then you can activate the microSD back.

Fourth decision
An update error may occur due to the fact that the application is on the memory card. Try to transfer it back to the phone's memory, and then update through the market. If the process was successful, then you can transfer the application back.

Error Code 944 on Google Play

This issue occurs during application updates. Users encounter it when the app store is not working, that is, the problem is in the company's servers.

Solution
Go to the Play Store a little later. This is a temporary issue, so you just need to wait a bit.

Error Code 940 on Google Play

Unable to download the application.

Solution
Sometimes just restarting your phone is enough, but if nothing has changed, follow these instructions:

• Open "Settings", "Application Manager" and find the Google Play Store in the list. Clear the cache of this app.
• Here, find the “Download Manager” application and clear its data.
• Do the same with Google Services Framework, Chrome and Hangouts.

Error Code 924 on Google Play

Usually occurs during the installation of applications with additional data that take up more free space in the phone's memory. The application loads, but an error message appears on the screen, causing the process to abort.

Solution
Delete installed updates Google Play Store apps. Then try to download desired application again.

Error code 906 on Google Play (for 906 and 963 the solution is the same)

This error mostly occurs on smartphones like HTC One M8 and M9 during app installation or app update.

Solution
With problems installing or updating apps, you need to clear the cache and data of the Play Store. If this does not help, then you need to uninstall its updates. If this does not remove this error, then try disconnecting the memory card and only then you need to repeat the installation / update process.

Error Code 905 on Google Play

Difficulty downloading apps or correct installation updates.

Solution
Open the settings and go to the section with all the applications installed on your phone. Find the Google Play Store there and uninstall updates, then wait a few seconds. Then give the Market time to install these updates back and then the problem should disappear.

Error Code 505 on Google Play

Two or more apps with duplicate permissions.

Solution
You need to find out which application has the same permissions as the one you want to install and then you need to remove it. To do this, you must find the APK file of the application you are about to install and then try to repair it using the Lucky Patcher tool. It will display an alert, where the name of the program with which there is a problem will be. It, as you might have guessed, must be removed.

Error Code 501 on Google Play

If you can't open the Google Play Store or complete the installation, then it's almost certain that you have a 501 error.

Solution
To solve this problem, you need to clear the data of these applications: Google Play Services and Play Store. You also need to delete your Google account and then restart your phone. Now you can add an account again, but wait 5 minutes until everything is synchronized (just don't touch your smartphone). After that, the 501 error should not bother you.

Error Code 497

Difficulty updating installed applications.

First decision
Clear the Market data: open settings, go to the "Apps" section, and then go to the menu of all applications. Find the Google app store in the list and clear the data and uninstall updates.

Second decision
Disable the memory card through the memory settings and then try to update the application with which the error occurs. If that doesn't work or if you're not using a microSD, then check out the third solution.

Third decision
Unfortunately, this method requires superuser rights. With their help, you can remove a system application that does not want to be updated. Install from the app store root application Explorer, and then in it go to the system section of the phone (System / App). Here, find the application and delete the folder with it.

Error Code 110 on Google Play

The application cannot be installed.

Solution
Just clear the Play Store cache. If the problem persists, then try installing the application through the web version of the app store.

Found an error? Select it and press Ctrl+Enter

After prolonged use of a smartphone or tablet under Android control, there may come a moment when, when trying to install another application or game, the system will give a refusal and report that error 491 has occurred. Installation in this case will be interrupted. The first thing to do in this case is to restart the device and try again. If this procedure did not help, we recommend that you read this article and try the methods that will help you fix error 491 in the Google Play store.

Why does Google Play give error 491

Since the Google Play app is actually a web-based store client, every time you open it, everything you see on the display is downloaded from the network. Screenshots, icons, text, video and so on. All this is downloaded from the network and in order to speed up the launch of the application and the opening of visited pages in the future, as well as to save traffic, the system automatically saves part of the data in the memory of your device. As soon as such saved data, called the cache, becomes critically large and interferes with the stable operation of the system, the Google Play application stops downloading new data and reports error 491.

How to Fix Error 491 on Google Play Store

There are several ways to get rid of the annoying error 491, which also prevents the installation of new games and applications. We will describe them below and recommend applying them one by one, until the error stops reminding of itself.

Method #1

• Open your device settings and go to the Apps category.
• Find the system apps Google Play Services and Google Play Market.
• Open their properties one by one and clear the cache by clicking the button with the appropriate name.
• We also recommend that you erase all data from these applications. The required button is on the same property page of each application.
• Restart your device and try installing the app or game again.

Method #2

• It rarely happens that the first method has not been effective. In this case, do everything described below:
• Go to Settings on your smartphone or tablet.
• Enter the Accounts category.
• Select the Google account that you use to work with Google Play.
• Open its properties and remove it from device settings.
• After that, sign in to your Google account again by entering your username and password.

If you have a smartphone or tablet with an operating Android system on board, for example, one of Xiaomi devices, then you are definitely familiar with the Play Market program. it official store games and applications from which you can install any software on your device. It often happens that when installing programs, error 491 occurs, which is one of the most popular. Do not worry, as this problem can be fixed in a couple of minutes. All of the listed methods for solving the problem will be described in detail, so even inexperienced users can handle it.

Solution Methods

Simple

• You can try to get rid of error 491 by simply restarting your smartphone, but this method helps few users.
• One of the reasons why error 491 occurs when downloading applications from the market is the wrong date on the smartphone. Check it out, or better yet, set the date and time synchronization over the Internet.
• It is also possible that error 491 occurs on android due to incorrect operation wifi networks. Disable wi-fi and try to download the program through mobile network. If everything works, then reconnect to the wi-fi network.
• Sometimes error 491 in the play market may appear due to a clogged cache Apps Play market. To fix the problem, go to Settings, select the "Applications" item, find Google program play market. Click on the "Clear Cache" button, then "Erase Data".

Restarting google account

This method more often than others helps to resolve error 491 in the Google Play Market. Its essence is that we first delete the google account account from the device, then restart the smartphone, then enter our google account details again. Here detailed instructions how to unlink an account from a smartphone:

• We go to the Settings of the smartphone, open the item "Google Accounts". Choose your address, delete it.
• A window will appear asking you to re-login to your profile. Ignore this and reboot the phone.
• Go back to "Google Accounts", enter your e-mail and password.

By the way, this method also helps to solve other problems that occur when downloading programs.

Reset dalvik cache

If you have tried all the previous methods, but error 491 still does not disappear, then there is one, more complicated way to solve the problem. Your android device must have a custom recovery installed, one of these is TWRP.

• We go to Recovery.
• Click on the "Wipe" button. A lot of sections will open. We remove the checkmarks from all items, leaving only on "Dalvik-cache".
• We perform cleaning, and then reboot the device.
• We try to install the program and rejoice.

If you use various device cleaners (Clean Master and others), be sure to add all available Google applications, including services, to the exceptions. The fact is that the program clears the cache arbitrarily, even without your knowledge, after which error 491 appears unexpectedly, as well as some others.

Conclusion

We have collected for you the most effective and proven methods for solving today's problem. Start from the very easy way maybe he will help you. If a this problem will appear in the future, then follow the "cleaners" that are on your device, perhaps they are the cause of all the problems.

Error code 491 is one of the most common problems associated with Google. Play Store on the Android devices. The error usually fires when the user downloads an app or game from the Google Play store. Of course, when you are ready to work with the right program or get distracted by a new game, the appearance of any obstacle is incredibly annoying. Luckily, this error is not that dangerous and can be easily fixed without much effort.

In fact, there are several ways in which you can fix the 491 error that occurs when working with Google Play. However, in some cases, you may need to try a combination of several methods in order to deal with the situation. Below we present these methods in the order in which you will need to try them sequentially if the previous method did not work.

Method 1: Reboot your phone
The most common way to fix error code 491 is. This method fixes the error in most cases, however, if this does not solve the problem with your device, please proceed to the next method.

Method 2: Clear Cache of Google Play Store and Google Play Services
The second most common way to fix error 491 is to clear the Google Play Store and Google Play services cache. Here is how you can clear the cache for both apps:

1. Go to Settings -> Application Manager -> Google Play Store (then all manipulations will need to be repeated for Google Play services);
2. Click on "Forced stop";
3. Click on Clear data and cache;
4. Reboot your phone and error 491 should be fixed.

Method 3: Delete and re-add your Google account
The third most common method for fixing error code 491 is to deleting your Google account, rebooting the phone, and then re-adding account Google. This method should certainly help you deal with the problem, as well as many other users. Here is how you can delete your Google account on your phone:

1. Go to Settings -> Google Accounts and delete the account associated with Google Play.
2. Now you need to restart your Android device;
3. Next, go to Settings -> Accounts and re-add the previously deleted Google account.

After you have done all the manipulations proposed in P.P. 1-3, open Google Play and select your Gmail account. Now you can download any game or app from Google Play without encountering any errors.

Method 4: Clear Dalvik Cache
You can use this method as a last resort if all the methods listed above failed to fix error code 491. This method can be used if you have installed a custom recovery mode created by third-party developers (for example, ClockworkMod) on your device. Follow the instructions below to clear Dalvik cache your Android device.

Switching to advanced mode ("Advanced Wipe") and clearing the Dalvik cache;

Restarting Google Play, updating or installing the selected application.

Note : Error code 491 when trying to download/update an app from Google Play may also be due to interference third party programs and applications such as Clean Master. To avoid this error, you should not clear the Google Play cache and Google Play services when using Clean Master.

What does error code 491 mean in the play store on android

Error 491 means something is wrong before you could download the app on your android phone, and now the system does not allow you to do this - it gives an error 491.

This is one of the most common ones encountered today. One of the main reasons is the obstacle in downloading.

The second lack of space in the internal memory or on external SD card connected to the phone. Due to lack of space to install the application, it will fail every time.

Also, android gives error code 491 due to cache full, failure to detect google account and defective processor or boot manager software.

Therefore, we will consider all the options that you need to independently solve this problem.

The first way to fix error 492 in the play market on android

Reboot your phone. Reload software hopefully restore it.

All you have to do is press the Power and Volume Down buttons at the same time until the screen turns off.

You can also take the battery out and put it back in. Yes, it’s not a fact that the problem will fix itself, but there are precedents when such a move eliminated the error.

Method two to resolve error 491 ingoogleplaymarket onandroid

Clear phone cache. Error 491 failed to load applications may appear due to lack of storage space.

Then you will need to clear the cache in the play store app. You can do it manually, but it's a lot of work - you need to clean it in all Google Play Services.

To do this, just go here and download a great program for this kind of business. However, in addition to cleaning, it can do a lot more.

The third way to fix error 492 in the play market on android

As you probably already know, without a Google account, you will not be able to download anything from the play market, and this account also sometimes leads to the fact that the android gives error code 491 could not be downloaded.

What to do then? Then you need to log out of your account and log back in, or even better, delete it and log in again - you can go to the same one, you can go to another one (registration of a new one or two minutes).

Once you're done with this (after deleting your account), reboot your phone and log into your account.

IMPORTANT! before you start fixing any errors while installing the application, it is recommended to create backup all data. One simple mistake can lead to the loss of all data in the process of corrections.

The fourth way to eliminate error code 491 in the play market on android

Delete the app. The bottom line is that the application itself can lead to the appearance of bugs, such as not downloading from the play market.

It can get stubborn and everything. Then you need to remove it and install it again, but you cannot remove it (unless you have root rights or custom firmware).

You need to click "Turn off" and confirm, and the system will prompt you to remove updates (see the figure above).

Do so and see what happens. In the future, the application is usually updated to latest version on one's own.