Samsung s3 reboots on the splash screen. Cyclic reboot of Samsung smartphone: causes and solution to the problem

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Samsung keeps rebooting

Despite the fact that Samsung Galaxy is the top model of the global brand, it, like many smartphones, can fail and begin to reboot constantly. Such a breakdown may be caused by a malfunction of any program or operating system, on which this phone works.

Problems can also be caused by a hardware failure, as a result of which the smartphone will constantly or periodically reboot.

note

This behavior of the Samsung Galaxy will cause the user a number of inconveniences, and in the worst case, will lead to complete loss of data on the mobile device and the inability to use the gadget for its intended purpose.

What to do if your Samsung phone keeps rebooting? Let's look at several reasons for this malfunction and try to find ways to eliminate it.

Reasons for rebooting and how to fix them

Many users, as well as more experienced service center specialists, identify several main reasons why the Samsung Galaxy constantly reboots:

• broken power contacts or lithium-ion battery;
• mechanical damage to the phone;
• failure of the system board as a result of oxidation of contacts or conductive connections under the influence of moisture;
• failure of the RAM module or processor;
• incorrect operation of one or more applications;
• core destruction.

We will try to independently identify several reasons for the phone’s malfunction and, if possible, fix the problem without resorting to the help of experts or a service center. First, you need to determine the nature of the malfunction, that is, what caused it.

All types of breakdowns can be divided into 2 types:

• mechanical damage– occur if any of the phone parts fails;
• software problems – caused by incorrect or incorrect operation of any system application or third party program on the phone.

note

If Samsung Galaxy constantly reboots in response to user actions (for example, pressing a finger on the screen sensor), it must be switched to safe operating mode. When launched in this way, the device is loaded only basic system applications.

All third party programs , installed by the owner handsets after activating the device, in this mode will be forcibly disabled.

Safe mode

Activating Safe Mode on all Samsung Galaxy phones is done in the same way. As an example, let's look at how this is done on the Galaxy S6 Edge.

To enter safe mode on this device necessary:

• Hold down the power button and select the “Turn off” option. Wait until the smartphone screen goes completely dark and does not show any action.
• If the model of the problematic gadget includes a removable battery, then the most in a simple way turn off the phone 100% will eject lithium battery and leave it in this position for a few seconds.
• Return the battery to its place and turn on the Samsung Galaxy phone.

It is important to know

At the time when the manufacturer’s logo appears on the screen, you need to hold down the bottom key of the volume carriage, that is, the “Volume -” button. If all actions were performed correctly, a corresponding message will appear on the screen, which will inform the owner that the phone is loaded into safe mode.

After the final download, you need to perform any actions with standard applications, for example:

• open file manager;
• view the amount of memory;
• check settings;
• downloadSystemUpdates();
• take advantage standard internet browser;
• record a video, take some photos, etc.

If Samsung does not reboot when performing such actions, there is a very high probability that the incorrect operation was caused by third party applications, which do not belong to the official software. This method testing gives about 90% accurate identification of the cause of the breakdown. In other cases, the fault should be looked for in the mechanical or hardware part.

Machine breakdowns

If the device worked adequately in safe mode, but when switching to normal mode the situation resumed, the question remains what to do: the Samsung phone constantly reboots as before. You should start looking for mechanical damage from the removable parts of your mobile device. This may be a battery that has become deformed due to the destruction of an electrical element. By visual inspection, it is necessary to determine whether the thickness of the battery plate has increased, whether any foreign swellings, dents or cracks have appeared.

If you have a standard household voltmeter, it would be a good idea to check the internal capacity of the battery. This procedure should be performed after the battery is fully charged; as a result, there may be 2 results:

• the sensor will show 4.0-4.2 V – the battery is in good condition;
• the value will be equal to 3.7 V - the battery is discharged.

As a result, the reason for the Samsung phone to reboot lies in low or insufficient power. In this case, the battery should be replaced with a new one.

Another reason why your smartphone turns off or restarts may be a small gap between the case back cover and a battery.

note

If the phone turns off during a conversation, that is, when it is in a vertical position, this is most likely caused by loose contact between the battery and the electrical circuit.

You can check and fix this breakdown in a simple way: lay a thin layer of paper between the battery and the back cover.

What to do if your Samsung phone constantly reboots, but the battery and its contacts are in good condition? The reason for the reboot may be mechanical damage to the internal parts of the mobile device due to a strong impact on a hard surface. As a result of falling the phone, connecting or contact wires, thermal soldering or any other component may become detached. The system board, to which all the main elements of the gadget are soldered, may also crack.

Will be useful

In this case, it is not recommended to repair the phone yourself. It must be submitted to service center for a complete diagnosis, since this procedure requires special equipment and extensive experience.

Samsung Galaxy software glitches

If a mechanical problem may need to be resolved by an experienced technician or service center, then
Problems software It is quite possible to solve it at home. the main task– accurately determine the cause, namely the application due to which the system crash occurs.

There are 3 main causes of software-related failures:

• software conflict of the application with the official Android operating system;
• incomplete or incompletely installed program update;
• Virus applications (spam bots) or malicious software (Trojans);

Let's look at each situation in more detail.

Installed software conflict

If after, bypassing the Play Market, the user discovered that the phone started to reboot, then the problem of the malfunction lies precisely in this software.

Remove the conflicting program. You need to go to the section "Applications", find the problematic utility, and after opening the dialog box, click the button "Delete". Having completed this fairly simple algorithm, take into account the fact that program remnants may remain in the device’s RAM.

You can permanently eliminate the application through the standard service section "Recovery Mode":

• Turn off your smartphone.
• Press 3 keys at the same time: "Nutrition", "Home", "Volume +".
• In the Recovery menu that opens, by pressing the volume buttons, go down to the item "wipe cache partition" and start the cleaning procedure.
• When finished, click "reboot system now", which will reboot your phone normally.

Incorrect application update

Frequently rebooting your smartphone can affect the quality of the update. standard applications, such as google music, maps, camera, standard browser, play market and so on. New versions of programs may not be suitable for your existing phone model.

It will be quite simple to identify such software: it will continuously require updates, over and over again. To solve the problem, follow the steps described below:

• Through the settings menu we go to the section "Applications".
• Scroll to "System".
• Find the program you are looking for.
• Open its properties and click the following buttons: "Clear cache", "Erase data" And "Uninstall updates".

Smartphones from the Samsung Galaxy line, like any other mobile devices, are subject to software and hardware failures from time to time. One such problem is the phone rebooting periodically or cyclically. It can cause the user a lot of problems or even make it impossible to use the device normally. Let's look at why Samsung restarts on its own and what to do in such cases.

Possible reasons for Android reboot and how to fix them

There are several reasons leading to unauthorized restart of Samsung:

• failure of the power supply;
• mechanical damage to the gadget;
• moisture getting under the device body;
• failure of any module on the board;
• software failure.

We will try to independently understand the reasons for the incorrect operation of the device and, if possible, fix the problem on our own.

Diagnosis of the Samsung Galaxy A5 or other smartphone or Galaxy line should begin by determining the type of problem. All malfunctions can be divided into two types:

1. Mechanical (hardware). Consists of damage (failure) of any element or module.
2. Software. Caused by a malfunction of the installed software or operating system.

If your Samsung Galaxy phone reboots on its own, the first thing to do is put the device into safe mode. In this state, only pre-loaded files are loaded on the smartphone. installed applications, and third-party utilities are temporarily disabled.

To activate Safe Mode on your Samsung Galaxy S6 Edge or other device, you must:

Use your smartphone in this mode for a while. If the phone does not reboot on its own, we can say with great confidence that the failure lies in Samsung software. IN otherwise The fault should be looked for in its mechanical or hardware part.

Mechanical faults of Samsung Galaxy

If your phone keeps rebooting, remove the battery and visually inspect it for bulges, dents, or other defects. It is also a good idea to check the voltage at the battery outputs using a tester. The permissible limit is 3.7 V in a discharged state and 4.2 V in a fully charged state. The reason for self-reboots of the Samsung Galaxy A3 or another model may lie in low voltage. In this case, the power element should be replaced with a new one.

When using a mobile phone for a long time between the battery and rear panel a small gap appears. And if the phone turns off in a vertical position (for example, during a conversation), the reason may lie precisely in the insufficiently tight fit of the battery to the contacts of the device.

Mechanical damage to the device as a result of a strong impact on a hard surface or moisture getting under its body can lead to unstable operation and reboot of the Samsung Galaxy A5. And if this happens to your smartphone, it is better to take it to a service center, since not everyone can disassemble a mobile phone and determine the faulty element on their own.

Samsung Galaxy software glitches

Unlike mechanical damage, software problems can most likely be fixed at home. The main thing is to correctly understand what exactly the essence of the problem is. Software glitches that cause a Samsung phone to reboot on its own usually result from:

• conflict of installed software;
• incorrect updating of system applications;
• exposure to malware.

Let's look at each option in more detail.

Installed software conflict

If you notice that the Samsung Galaxy S3 or a device of another model began to reboot on its own after installing a program, most likely the problem lies in its conflict with existing software. In this case, you need to get rid of such a utility:

After performing these steps, “imprints” of the erased application may remain in the system cache. You should also get rid of them. This can be done through the standard Android OS:

Incorrect update of system applications

Updates to pre-installed software (for example, programs) can also cause unplanned restarts of Samsung. Play Market, Services Google Play, Maps, etc.). This is due to the fact that new versions of certain applications are not always suitable for specific model phone.

If you suspect that your mobile phone is rebooting itself due to an incorrect update, you will need:

Exposure to malware

When downloading programs from third-party sites to your Samsung Galaxy, there is a risk of catching a mobile virus that will force Android to involuntarily reboot. That is why it is recommended to download all software only from the Play Market or Samsung Apps.

To get rid of malware, you need to:

If none of the above methods helped get rid of the failure, the only thing left is

In this article we will try to give an extended answer to why a Samsung phone reboots itself during a conversation, typing, photography, playing a game or listening to music.

Solving most problems will require special skills, professional repair equipment and spare parts. Therefore, in such situations, we recommend that you seek help from a service center in your city.

Reasons why a Samsung phone reboots on its own

1. Software glitch

Samsung phones run on Android OS or Windows Phone(some models). However, it is with Android versions that people most often encounter reboot problems during operation.

If you find that after a recent kernel update (automatic or manual), problems with self-rebooting began to appear, then you should roll back the firmware to previous version. You can do this yourself (there are plenty of instructions on the Internet on how to flash a phone), or you can turn to a professional for help.

Previous official firmware can always be found on the Samsung website in the appropriate section http://samsung-updates.com/device/.

After the manufacturer releases next version firmware, you can update, because. The bugs will surely be fixed after numerous complaints from users all over the world.

2. Problems with the battery or charging connector

This reason is the most common. To fix it, you may need the professional skills of repairmen at service centers.

First you should check battery for visible physical damage (swollen, oxidation of contacts).

Next, we look to see if there is any play between the contacts of the battery and the phone. The fact is that during a conversation, typing a message or playing a game, the phone shakes, which can lead to a slight discrepancy at the point of contact and entails the phone turning off with the possibility of rebooting itself.

It is not uncommon for the charging connector to become clogged or damaged due to physical impact, resulting in a short circuit and causing the phone to malfunction.

3. Due to moisture getting under the body of the Samsung phone

After contact with liquid, various elements of the phone could fail, which led to a spontaneous reboot of your Samsung.

In this case, diagnostics using professional repair equipment is necessary, because The effects of moisture can manifest themselves in different ways. This is the most difficult reason for the manifestation of a particular breakdown in any gadget to diagnose.

3. Memory full

For the Android or Windows Phone OS to work properly on your Samsung phone, space is required not only physical memory (internal telephone), but also RAM.

Insufficient memory can lead to a crash of the gadget followed by a reboot in an attempt to boot normally.

Install Smart app Manager, where you can see how much physical and virtual (RAM) memory is free. You can clean/enlarge/release it right away.

4. Problems with installed applications

Everyone knows that there is practically no moderation on Google Play (the repository of Android applications). All this leads to the appearance of unstable versions of applications, which are often infected with viruses.

Some applications may simply not be compatible with your phone model or firmware version. You install such an application, launch it, it seems to work, but it begins to overload your phone’s memory or send incorrect signals to the OS. As a result, the phone crashes.

Therefore, if you find that your Samsung phone reboots itself after installing some application or set of applications, try removing them and checking the functionality of the gadget.

Other reasons for Samsung phones to reboot on their own

In fact, there can be many reasons. We have listed the most common ones.

Often, to identify exactly what affects a random reboot, it is required full diagnostics phone.

In our workshop you will be provided with qualified assistance: they will conduct a comprehensive diagnosis that will determine the exact cause of the problem, and will perform a professional repair of your Samsung phone. Contact us and you will forget about any malfunction of your mobile device.

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Your mark:

Average rating: 3.1

Edward, Samsung a7

After replacing the screen on the phone, it started to reboot. The technician says that the problem is in the battery. Tell me how this is possible

Hello!
It's difficult to say what the problem is without seeing the phone. Diagnostics required. Reboot may be caused by software glitch, malfunction in the power circuit, in internal memory telephone and other reasons. Diagnostics are free.

Novel, Galaxy A50

2 months. I'm surfing YouTube, the phone freezes, the touchscreen doesn't work, and reboots. Help me please.

Good afternoon
Most likely, a software glitch, the cost of repair is from 1000 rubles, diagnostics are free.

Olesya, samsung galaxy s5

When you turn on the Internet, the phone starts to reboot without stopping, but when you connect it to the charger, it immediately stops. There was no moisture or shock. The memory was cleared.

Good afternoon
There may be a malfunction in the power circuit, or the reason may be in the software. The cost of repairs is from 1000 rubles, diagnostics are free.

Irinka, samsung galaxy A3 2015

Hello. The phone started to reboot during a call. Beeline network, we are in the village. The length of the conversation can be any, after 5 minutes or 20 the phone itself reboots spontaneously. This does not happen when talking via Viber. We changed the SIM card and another phone (same model). And everything is the same. Could there be a reason in the operator and connection? being in another place (in the city) such a problem is not observed

Hello!
If with this SIM card different phones behave the same way - they start to reboot, which means the problem is in the SIM card.

Gennady, Samsung J7 sm730

Good night, I have the same problem, the smartphone works fine, but when I call after 5 minutes it turns off and then reboots, after 5-10 calls the problem goes away, thanks in advance!

Good afternoon
The reason may be a software glitch or internal memory failure. The cost of restoration is from 1000 rubles, diagnostics are free.

Kirill, Samsung A50

The phone is 1 month old. When I sit in it, it freezes, does not respond to clicks and reboots. What to do? Please tell me.

Hello!
The reason may be programmatic, cost of restoration is 1000 rubles, diagnostics are free.

Dauren, Samsung A9

I was on YouTube, and while watching, the screen went dark and the Samsung logo appeared. I thought it was rebooting, but I waited about 10 minutes, then the lock screen appeared, I entered the password, but the phone went dark again and everything went as before, it didn’t seem to be dropped, there was no moisture

Good afternoon
Most likely a software glitch. The cost of restoration is 1000 rubles, diagnostics are free.

Alexander, samsung j7

Hello. I was sitting there, just watching YouTube, and then just like that, the phone started rebooting. Well, I thought: okay, let me reboot. But it didn’t start to reboot as usual, but the idle screen shows the phone model and that’s it, and the reboot lasts every 2-3 seconds and everything repeats. I thought the problem was in the battery, I replaced it and it didn’t give any result, I didn’t fall into the water, and I didn’t fall on the ground either. Possibly a virus, but unlikely. Is it worth reflashing?

Hello!
Yes, most likely there is a software glitch or a malfunction in the phone’s internal memory. The cost of repairs is from 1000 rubles, diagnostics are free.

Alexander, samsung j8

Hello, my problem is that the phone reboots, when you turn on the Internet or switch from the Internet to Wi-Fi, it also reboots.

Good afternoon
Possible consumption on the board, software failure, and other reasons, repair cost from 1000 rubles, diagnostics are free.

Vladimir, Samsung galaxy s6 adge

The phone began to restart by itself. Doesn't even have time to open the main screen. I formatted the phone, it didn't help. Bought in Germany. Additionally, it does not connect to the network operator

Good afternoon
If possible, unlocking from a German operator must be clarified by calling the service numbers. The phone may reboot due to a software failure, malfunction in the internal memory, in the power circuit, and others. Diagnostics are free.

Maria, samsung a5 duos

When the phone is charging, it works properly, it says 100% charge, but as soon as you disconnect it from the power, it immediately turns off and starts rebooting endlessly: it turns on, shows the logo, turns off, and so on endlessly. Tell me, please, what's the matter?

Good afternoon
The reason may be in the software, as well as in faults in the power circuit. The cost of repairs is from 1000 rubles, diagnostics are free.

Alina, samsung galaxy s8

Hello! The phone often reboots on its own (usually while using applications), it also says “application has stopped” (various applications, even those that are specifically this moment do not use). This does not happen all the time, it can work normally for a whole day, and the next day it closes all applications and reboots several times in a row, then it works normally again. After updating to Android 9, the problem did not go away, everything is the same. What does this mean and what should I do?

Good afternoon

Alexander, Samsung Galaxy S7 Edge

After the update, my phone began to reboot, only the name of the phone lights up on the screen, I took the phone to the service and they fixed it, but the error did not disappear, what should I do?

Hello!
The cost of restoration is from 1000 rubles, the problem can be either software or mechanical in nature. Diagnostics are free.

Natasha, Samsung j6+

Reboots by itself and after reboot does not read the memory card
The phone is 1.5 months old, has not been dropped, has not been exposed to moisture, the memory is not full

Good afternoon
Diagnosis is necessary; the cause can be either mechanical or systemic. The cost of repairs is from 1000 rubles, diagnostics are free.

Ilya, samsung j4

Good afternoon, the phone is new, after 2 weeks it began to reboot on its own very often, in 20 minutes it can reboot 4 times, what could be the reason?

Hello!
The reason may be that the phone's memory is overloaded; in this case, you need to delete unused files and applications. There may also be a software failure, the cost of repair is 1000 rubles, diagnostics are free.

ARMEN SIMONYAN, J2 prim

Over time, a window opens to update the phone but is not installed. Loading fails

Good afternoon
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Valentina, Samsung Galaxy Tab A 6

A month after purchasing the tablet, the screen lit up yellow, after which I passed out, I had to reboot with the power and volume down keys. Now twice a month it reboots on its own, and if this happens while watching a video, the screen goes dark and a buzzing sound comes from the speakers, after which the device does not turn on for half an hour. What could be the reasons?

Hello!
The reason may be of a software nature, as well as malfunctions in the internal memory, in the power circuit, and others. The cost of repairs is from 1000 rubles, diagnostics are free.

Denis, Samsung galaxy grand prime

During the conversation it says “restart”, it reboots and continues to work as if nothing had happened. Sometimes it disappears, sometimes it happens 5 times a day.

Good afternoon
The reason may be a software failure, or a malfunction of the internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Anna, Samsung j6+

Hello, this model I bought the phone yesterday! By the evening of the same day, the phone rebooted by itself while transferring data. So he rebooted 3 more times by the next morning... Didn't fall, didn't get wet. I have a question, please tell me, is it necessary to return this phone (diagnosis, repair, flashing) because if you don’t return it, the problem of spontaneous rebooting will become more frequent and worse? Or can you walk around with such a device and turn a blind eye to these not very frequent, but of course, upsetting reboots?

Hello!
The fact that the phone reboots in the first days after purchase may indicate a manufacturing defect, microcracks on the board that appeared during transportation and storage in the store, as well as other reasons that can only be found out during the diagnostic process. Whether or not to carry the device under warranty is up to you to decide.

Victor, Samsung Galaxy note 8

Hello! The smartphone spontaneously reboots for no reason. Applications constantly appear on the screen and stop working. Please comment! The smartphone was recently purchased...didn't fall...didn't fall into water...

Good afternoon
Probably a software failure, the cost of recovery is 1000 rubles, diagnostics are free.

Evgenia, Samsung note 7

Hello, the phone freezes and reboots. Sometimes the screen freezes for a long time then I hold down the side down button and it reboots. What could it be?

Good afternoon
A software failure is possible, as well as problems with the internal memory, the cost of repairs starts from 1000 rubles, diagnostics are free.

Nikita, Samsung s4

Lately, when working or just when lying down, it turns off, then tries to turn on, the white Samsung screensaver lights up, then disappears for a while and again the white screensaver and so on ad infinitum

Good afternoon
The reason may be a software failure, or also a malfunction with the internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Konstantin, samsung galaxy A5

fell into the snow later it started to reboot itself every 5 seconds

Good afternoon
Repair cost from 1500 rub.

Michael, Samsung J7

You set the unlock to your fingerprint, then everything is fine, but then it can’t unlock, but you enter the password and it reboots.

Hello!
Diagnostics are required, a software failure and other causes of malfunction are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Irina, Samsung J4

Good afternoon. They gave my son a brand new phone, my girlfriend unwrapped it in front of me... they didn’t drop it, didn’t get it wet, didn’t shake it... it was still empty, but even then it rebooted on its own... What happened to it? Maybe you know? My son is upset, just like me.

Hello!
The exact reason for the reboot can be determined after diagnostics; the usual faults in this case are a software failure, damage in the power circuit, microcracks in board elements. If the phone is under warranty, you should contact the warranty service center.

client, Samsung Galaxy J7 2016

They went into the cell using the phone. It said camera failure. We tried rebooting, but it ended up rebooting on its own. The lock screen turns on for a second and reboots again.

Good afternoon
Probably a software glitch, the cost of repair is 1000 rubles, diagnostics are free.

It started to reboot itself when you don’t touch it, it does this once every 10 minutes. I reset all settings - it didn't help. No moisture got in, it fell a long time ago, about six months ago. Battery without swelling. Can you tell me what could be the problem?

Hello!
The reason may be a software glitch, microcracks on the board after a fall, etc., the cost of repairs is from 1000 rubles, diagnostics are free.

Daniyar, samsung j4 2018

Hello Samsung j 4, tell me the problem is that the phone reboots during the game “any game”, there is not enough space, there is a lot of memory, the phone is new, it was under warranty, they supposedly reinstalled the systems but the problem remained!

Hello!
Most likely, the RAM cannot handle the load from the game. If the phone otherwise works fine, the problem is not with the phone.

Yuri, iPad mini 2

The sensor does not work after a fall

Hello!
The cost of repair is 4500 rubles.

Valeria, Samsung galaxy J4

I'm currently in the hospital, I use my phone all the time because... nothing to do. Recently I started to restart myself sometimes. Tell me, is this from constant use, or should it be cleaned? I didn’t update the firmware, it didn’t crash in the hospital.

Good afternoon
It is possible that the phone's memory is overloaded, try resetting to factory settings, if the problem persists, the reasons range from a software failure to internal memory faults, repair costs from 1000 rubles, diagnostics are free.

Vania, J4

Hello, I'm playing the game mobile legends before everything was fine until a couple of days ago at one fine moment the phone clicked and rebooted, now it reboots almost constantly only in this game!! I tried reinstalling and it didn't help!!!

Good afternoon

Baurzhan, Samsung Galaxy s8

Hello! Why does my phone reboot when I want to make a call? It didn’t fall anywhere, I didn’t wash with it. Please, say Me!

Hello!
There may be a software failure, try returning the phone to factory settings, if the reboot continues, the cost of restoring the software is 1000 rubles.

Dima, Samsung j4

I'm playing games and the phone reboots itself, what should I do?

Good afternoon
A software failure is possible, the cost of restoration is 1000 rubles, diagnostics are free.

Ivan, Samsung Galaxy J4

Hello, I have this problem: when I play FIFA Mobile, after a while the phone starts to reboot, this happens periodically 2-3 times a day, moisture and water did not get in, it did not fall, and this only happens with FIFA Mobile, I reinstalled the game, it is useless.

Hello!
Most likely, the game takes up a lot of RAM. If the phone works fine the rest of the time, then the problem is not with the phone.

Semen 535, Slmsung j3

Hello
When I play a game or turn on
it hangs for me and reboots
help me please
did not fall anywhere, did not touch moisture
1 time there was a failure in the system and they took me to a specialist

Hello!
There may be consumption on the board, incorrect installation of software and other reasons, the cost of repairs is from 1000 rubles, diagnostics are free.

Nurik, samsung galaxy j3 2017

When I play a lot, the phone reboots by itself. what to do?

Good afternoon
Most likely, the phone's RAM cannot handle the load; if the phone only reboots while playing, then this is the reason. If a reboot occurs when the phone's memory is not loaded, the cost of repair is from 1000 rubles, diagnostics are free, most likely there is a software failure.

client, Samsung S5

Reboots on its own

Good afternoon
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Andrey, Samsung J7 2015

Hello!
The phone often reboots and throws errors on all applications, including system ones. The phone has no visible damage and has not been floating. We tried resetting the settings to factory settings and reflashing them, none of this helped, the phone still reboots and throws errors. Often applications simply stop and nothing can be turned on until a reboot.
Tell me, what else can be done with it and what it could be?

Good afternoon
The reason ranges from a deep software failure to malfunctions in the microelements of the board, the cost of repairs is from 1000 rubles, diagnostics are free.

Andrey, J3

It comes up during any game, even if it weighs little. There is a lot of memory and RAM too.

Hello!
A software failure is possible, the cost of repair is from 1000 rubles, diagnostics are free.

Aset, Samsung Galaxy j3 30F/DS 2017

Recently I started rebooting myself when I play the game. I only have one game, but it’s heavy and takes up almost 1 gig. The game was installed a long time ago and this has never happened before. It only reboots when I'm playing.

Good afternoon
Most likely, the phone’s memory cannot withstand the load from a heavy game, a software failure is also possible, the repair cost starts from 1000 rubles, diagnostics are free.

client, Samsung j3

HELLO. MY PHONE DIDN'T FALL IN THE WATER, BUT IT FELL ABOUT 17 TIMES ON THE FLOOR. I'M VERY AFRAID THAT THE PROBLEM WILL NOT BE SOLVED, AND ALSO - WHAT WILL HAPPEN IF I RESET TO FACTORY SETTINGS?

Hello!\
If you reset to factory settings, the phone will reset all information and return to the form it was in when you bought it in the store. All unsaved information will be lost. It is not clear from your message what the problem is with the phone, please clarify.

Nare, Samsung J3 2017

Hello! The phone is almost a year old. Recently I started rebooting myself when I play the game. I only have one game, but it’s heavy and takes up almost 2 gigs. The game was installed a long time ago and this has never happened before. It only reboots when I'm playing, but it doesn't happen all the time. It started recently and has only happened 2 times so far. It rarely fell and no moisture got in.

Good afternoon
Try resetting to factory settings, if the problem persists, diagnostics are needed, most likely a software failure, repair cost starts from 1000 rubles, diagnostics are free.

Vlad, Samsung j3

Hello, forgive me for telling you again, but during the game the phone reboots at any time. what is the reason?! Thank you

Good afternoon
The reason may be that the phone’s memory cannot withstand the load, there may also be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Vlad, Samsung GALAXY A5

The phone has not been exposed to rain, it may have fallen after Small child I dropped it, turned it off, when I tried to turn it on, it began to reboot on its own, it does not respond to the operation of the buttons, it constantly shows the inscription “Samsung GALAXY A5 (and the inscription below) POWERED BY android.” It is impossible to get the battery from the inside, the phone cannot be disassembled.

Hello!
The reason may be a software failure, as well as damage to the board as a result of a fall, the cost of repairs is from 1000 rubles, diagnostics are free.

Darina, Samsung J3

The phone is about 9 months old, has not been dropped, has not been exposed to moisture. It started to reboot itself when Wi-Fi or mobile Internet is turned on and I’m on YouTube or Instagram, or just looking for something in the browser.

Hello!
Try resetting to factory settings, if the problem persists - software restoration costs 1000 rubles, diagnostics are free.

Vladimir, samsung galaxy s5

After I tried to reset to factory settings (settings - archiving and reset - reset data) the phone has rebooted and will no longer boot. First the logo, then the robot for 1 second and then reboot again. And so on an infinite number of times! I can’t get into recovery!

Hello!
The cost of software restoration is 1000 rubles.

Alexei, samsung j710

The phone reboots from light impacts, even very light ones, for example when I put it on the table not very carefully. The phone did not fall, did not get wet, and did not overheat.

Good afternoon
Malfunctions in the power circuits are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Tanya, Samsung Galaxy J3 2016

It started to reboot on its own, but first I received a notification that some programs had stopped working (programs on the memory card). After rebooting they disappear or don't work until I manually reboot the phone. What could be the problem?

Hello!
Most likely, a software failure, the cost of software recovery is 1000 rubles, diagnostics are free.

Andrey, Samsung galaxy note 8

I bought a new device from mvideo and after a couple of weeks spontaneous reboots began and the cherry on top was that the display went out but the sensor worked. Hold the power button and reboot by touch and voila, it works. But he began to perform such somersaults with enviable consistency. Tell me what could be the reason? In the center I can’t get there yet geographically.

Hello!
The cause may be faulty software, as well as faults in microelements of the board - flash memory, etc., the exact reason can only be determined after diagnostics.

tital, Samsung J 3

The phone is new. From the first day it began to reboot on its own

Good afternoon
The problem may be in the software or in faults in the board, the cost of repair is from 1000 rubles, diagnostics are free.

Anastasia, Samsung J3

The phone is a year old and began to reboot on its own if the Internet is turned on and the video is paused. Tell me, what could it be? The phone was not dropped. No moisture got in.

Hello!
Try resetting to factory settings, if the problem persists, the cost of restoring the software is 1000 rubles, diagnostics are free.

Novel, Samsung j3

The phone is new, applications and some contacts have already been deleted twice with an interval of 3 months, what could be the reason? Thank you

A smartphone or tablet may reboot on its own for several reasons. Check the recommendations for each one in turn.

One-time software glitch

Don't worry if your device reboots rarely - once every week or two.

Firstly, this may be due to accidentally pressing the Power button. If you keep it pressed for a few seconds, the device
will reboot.

Secondly, over time, the battery wears out and can produce unstable voltage, especially when heavy loads. This is a natural process and will simply need to be replaced in the future.

UBANK application

Some devices (Galaxy A8/A8+, S8/S8+) experienced problems with the pre-installed UBANK application. If you have such an application on your device, disable it.

If the device stops rebooting on its own, the problem is in the application. Try enabling it later if you need it.

If your device keeps rebooting after disabling UBANK or you don't have such an app, move on to the next recommendation.

If the device reboots once a week strictly certain time, the “Automatic reboot” function may be enabled. Check this: Menu - Settings - General settings - Reset - Automatic reboot should be turned off.

If automatic reboot was turned off or this did not help, move on to the next recommendation.

Impact of installed applications

The device may restart due to applications that were installed after purchase. One of the installed applications freezes and stops the operating system. To reset this “error” the device reboots.

Check whether installed apps are interfering with your device by booting your device into Safe Mode. In this mode, all downloaded applications are disabled and only those that were installed at the factory work.

If the device works fine in Safe Mode, some downloaded app is to blame. Unfortunately, there is no way to determine which one exactly, so we recommend deleting one at a time, starting with the last installed or updated one. After uninstalling the application, monitor the device's operation. If the problem goes away, the problem was remote application. If it doesn’t disappear, it wasn’t his fault, delete the following.

If your device still restarts in Safe Mode, move on to the next recommendation.