ONE X freezes. HTC One update resets personalization settings Htc writes personalization update in queue

If you are a user of any of the phone models HTC and began to notice that from time to time your HTC phone freezes, does not respond to your actions, slows down, you need to stop panicking and first of all try to simply restart the device. Remember that in all problems, the best first solution is to reboot.

No response to the power button

It may happen that the smartphone will not respond to the power button after a reboot. In this case, you need to remove the battery and after a while insert it back. Usually such a simple operation turns out to be effective.

The problem is not solved

After rebooting, check if it helped, if the problem is gone. If the problem persists, you will most likely need to reset your smartphone.

hardware fee

The procedure you need is often referred to as a hard reset and it erases all user files and data from the phone's memory card. Therefore, if you have something important on it, it is better to create a "backup".

Remember that after a master reset, all your applications, data and user settings will be deleted, so think carefully about this operation.

If you still decide to perform a hard reset, you need to press the button on the phone's home screen Menu, then select Customization.

Scrolling down the screen a little, you will find the menu Confidentiality, which contains the graph Factory Reset.

It is in this column that you can boldly click on Reset phone settings, then click Erase everything.

If the problem is still not resolved

If you are unable to turn on the phone, or even after a hard reset, problems with the device remain, in such cases it is recommended to contact a specialized service center where professional staff will deal with the problem.

The answers to the questions in this article refer to different models Htc on android. The names of the menus and settings depend on the generation of HTC Sense and the OS version in your device.

Most Frequently Asked Questions

How to install own tune call, alarm, SMS/messages/notifications?

The ringtone is set in the menu Settings > Sound > Ringtone (green "plus" at the top right).

The melody of SMS and system notifications, depending on the model, is configured in SMS - all messages > menu > Settings > Notifications > Notification sound or in Settings > Sound > Notification sound.

• Create folders ringtones, alarms, notifications on your computer. In the first place, place ringtones, in the second - for alarms, in the third - for SMS and mail messages, calendar, etc. Then copy these folders with their contents from the computer to the phone: to the root directory of the internal memory or memory card (if you have smartphone with microSD support). Do not use ES File Explorer, but connect your phone to a computer and copy files through the desktop interface operating system.
• The melody may not be visible in the list if the ID3 tags (metadata) in the MP3 file are not encoded in Unicode. You can fix tags with ID3Fixer.
• Make sure there are no .nomedia files in the specified folders (if there are, delete them).
• Restart your smartphone.

The phone itself turns off / turns on, gets very hot, freezes, “bugs”, “flies out” of the programs.

• Reboot your device. Important: in the Settings > Power menu, uncheck Fast Boot. Turn off your phone (hold the power button for 2-3 seconds and select Power off) and turn it back on. If the phone freezes and does not respond to anything, hold down the power button for 10-20 seconds - it will reboot.
• Boot the phone in safe mode (instruction below) - without autoloading user-installed programs and their services. If the problem in safe mode has disappeared, look for its source in the installed software.
• Go to Settings > Apps > All Apps, find the problematic app and tap Clear Data + Clear Cache.
• Reset your phone to factory settings (instructions below).
• If a full reset The settings did not help, hand over the phone for diagnostics to the service center.

How to boot in safe mode (safe mode)?

In safe mode, the smartphone will temporarily (until the next reboot) return to its original "factory" state.

To activate safe mode and load the device in the basic system configuration, reboot or turn off / on the smartphone. When Quietly Brilliant appears on the screen, press and hold the volume down key. Wait until "Safe Mode" appears in the lower left corner of the screen and release the key.

The machine returns to its normal state by rebooting (hold the power button and select Restart).

How to do hard reset to factory settings ( hard reset, hard reset, XP)?

Option 1: Settings > Backup and reset > Reset phone settings.

Option 2: Turn off your smartphone. Simultaneously hold down the volume down key and the power button. A menu will appear, select FACTORY RESET (clear storage) . Navigating through the menu is done using the volume keys, and confirming the selection with the power button.

How to force reboot (soft reset, soft reboot)?

One of two options: hold down the power button for about 10 seconds, or hold it down simultaneously with the volume up key for the same time.

What should I do if the player / media player, the “Music” program spontaneously closes (“crashes”) or does not start?

• Try formatting or replacing the memory card (if your phone supports them).
• The reason may be a corrupted media file or a long/incorrect file name. Delete the entire music collection and re-record it one folder at a time. This will locate the problematic directory/file.

The camera turns off and does not work: the screen is black / the image is still, the camera closes.

• Reset camera settings: Settings > Apps > All apps > Camera > Clear data + Clear cache. Restart your smartphone.
• Restore the camera to factory settings: In the camera interface, press the settings button and select Factory settings.

Why are some contacts' photos blurry as if covered with a grid?

Photos of these contacts Low quality(they have low resolution). On a computer, via Google Contacts (in Gmail), transfer contacts to the Starred in Android group (or transfer them to the Favorites group on your phone) and set new high-resolution photos for contacts.

How to open the "For Developers" menu?

In the system settings, go to the menu About phone > Software version > Advanced and several times (seven or eight) quickly click on the Build number line. You will see a message about activating developer mode. The item For developers will appear in the settings in the "System" section.

How to transfer a program or game to a flash memory card?

Settings > Applications > , select an application, press the Move button (for previous versions HTC Sense: Settings > Applications, SD card tab, check Move to SD card; the same tab shows which programs you have installed on the card).

Keep in mind that not all HTC programs and models support transferring to a memory card!

Why can't I save or copy files to a memory card (ext_sd)?

In Android 4.4 and higher, the way programs work with a memory card has been changed. Now programs (including file managers and browsers) can only write data to their own folder on the map (Android/data/application-name), not to an arbitrary one. Therefore, write (copy, move) files to the memory card not from the phone, but from the computer by connecting the phone to it.

Poor connection, internet. The phone loses the network. The interlocutors complain about the loss of sound during a conversation, insufficient audibility, echo, "gurgling", "croaking".

The vast majority of problems are related to the network of the telecom operator and the range of the network. That's why universal way diagnosing and eliminating such problems is to change the network mode. We recommend setting the GSM only mode ( complete shutdown 3G).

Options for changing settings:

1. Settings > Mobile Internet> Network mode (“Auto GSM/UMTS/LTE”, “Auto GSM/UMTS”, “UMTS only”, “GSM only”).
2. Dial in the phone interface *#*#4636#*#* > Phone Details > Set Preferred Network Type.

Other options for solving communication problems:

• Turn off mobile internet.
• Do not cover the speaking microphone with your hand/finger.
• Replace the SIM card with a new one (especially if you received a SIM card for a long time) or change a standard SIM card that you cut off with your own hands to a micro-SIM.
• Change operator.

How to view a list of recent programs (open Task Manager)?

To open recently running applications, double-click the Home button. The behavior of this button is configured in Settings > Display, buttons and gestures > Home screen.

How to remove the "three dots" (line with three dots to open the menu)? How to call the menu if there is no such button?

Go to Settings > Display, buttons & gestures > Home screen (Home button) - tick the bottom radio button. The application menu will start to open with a long press on the "Home" button, and the strip with a vertical ellipsis will disappear from the interface.

Why does the amount of (RAM) memory in the system properties not match the declared one?

Part of the memory is used by the operating android system, HTC Sense and other service components. The user always has less memory available than indicated in the characteristics of the phone. .

The "Others" item in "Settings" > "Phone Storage" includes operating system files, system programs, files and drivers necessary for the operation of connected devices, maps of navigation programs.

How to turn off the BlinkFeed news screen?

HTC Sense 5.5 has a built-in BlinkFeed disable feature. In Sense 5.0, BlinkFeed is disabled by this method.

How to take a screenshot of the screen?

To take a screenshot on HTC, hold down the power button and, without releasing it, press the Home touch key once. Second option: power button plus volume down key.

The screenshots will appear in the Screenshots album (Gallery > My Photos). They are physically located in the pictures > screenshots directory.

After the update, the letter / icon N (Z) appeared in the top line: what is it and how to remove it?

Phone setup, operating system, firmware update, diagnostics

How to enter engineering menu? How to run diagnostics?

Type service codes on the keyboard:

• *#*#4636#*#* - engineering menu. For devices based on Mediatek processors: *#*#3646633#*#* .
• *#*#3424#*#* - information, tests (HTC function test), diagnostics.

Another option is to run diagnostics in the HTC Assistant program (included in the standard set of HTC applications since 2014).

The phone received a small firmware update, and I'm waiting for a big one. How to get it?

Now HTC phones are updated in two steps: first install the small update, after which reboot the device (don't forget to uncheck Settings > Power > Quick Boot). Check for updates again: new firmware will become available.

I received a notification that an update is available, but I do not want to install it. How to get rid of intrusive notification?

Press and hold your finger on the notification There is a system update, tap Application details, in the settings menu of the Connection Error program that opens, tap Force stop. Check that the Auto-update checkbox is not selected in the item system settings Software update, otherwise the notification about the availability of an update will start to bother you again.

Downloading a new update and getting the error "System update: Failed to load file"

Go to Settings > Apps > All Apps and clear the data of the "Connection Error" and "Download Manager" apps.

There was a red frame around the screen and numbers on the screen, how to fix it?

Go to the settings, there select the item For developers. Uncheck the boxes:

• Pointer position (will remove coordinate bars and numerical coordinates on the screen).
• Strict mode enabled (removes red borders around the screen).

The mode for the visually impaired has turned on, the image is approaching like when viewing with a magnifying glass, how to turn it off?

Uncheck Zoom Gestures/Show Magnifier in Settings > Accessibility.

The screen does not turn off when charging the phone!

In Settings > For Developers, uncheck Keep the screen off.

Buttons and menus in the OS are not pressed and standard programs!

Check the box Settings > Developer options > Advanced > Animation.

How to set up a recording telephone conversations?

LEDs signal notifications for only 5 minutes, how to increase this time?

It is impossible to increase the activity time by regular means LED indicators missed events. will help you Easy program reminder.

Can the memory card be removed when the phone is turned on? If so, do I need to select safe extraction and where is it located?

To remove the card, use the menu Settings > Storage > Remove SD card.

Explain the need for Settings > Power > Fast Boot. Should there be a checkbox?

How to turn it on third party keyboard? In the settings, I check the box next to this keyboard, but when I enter text, I can not turn it on.

Settings > Language & keyboard - check the box new keyboard. After that, in any program in which you can type, click on the input field so that the keyboard appears. Then open the notification panel (curtain) and change the input method.

Missing standard keyboard how to be?

Make sure the keyboard is enabled (Settings > Language & keyboard). Check if disabled HTC app Sense Input (Settings > Applications).

When entering text, the phone underlines all words in Russian in red

Settings > Language & Keyboard > Spell Check > Fix HTC Sense Input (tap) > Use keyboard language.

How to connect to the Internet via Wi-Fi if you need to enter a password in Russian, and only English letters on the keyboard? The button for switching to another language is not active.

Type the password in SMS, highlight, copy, in the field for entering the password for the wireless network, hold your finger until the “Paste” option appears and click on it. You can also change the password for the wireless network in the router.

How do I apply Beats Audio audio effects to a ringtone?

You can't activate Beats Audio when there's an incoming call.

The volume of the ringtone and notifications decreases on its own, how to fix it?

Check how you have set the volume of sounds (in the settings menu Sound > Volume): if the volume is set to the same for the system and multimedia, then by reducing the volume of the operating system or multimedia, you also reduce the volume of notifications.

Make sure that the volume keys are not pressed when the phone is in your pocket (the volume is reduced even in sleep mode).

If Hangouts is installed, change its settings or uninstall it altogether because it often conflicts with system sounds.

BoomSound speakers get clogged over time. They need to be cleaned in a circular motion with a dry toothbrush (do not press hard), after which you can turn the phone over and shake out the remaining debris with light taps. Helps when one speaker sounds louder (or quieter) than the other. An example of the practical use of this advice.

Why can't I hear my interlocutor?

In addition to the reasons described above, the source of the problem may be in the reduced volume of the conversation. Adjust the sound with the volume keys directly during a telephone conversation.

I opened the file and mistakenly marked "Set as default" / "Use always". Now I can not choose a program to open the file. How to return the selection?

Settings > Applications, select the program that opens the file by default, click the Clear Defaults button.

save, lost Flash Player in the browser after updating to Android 4.4!

Technology Adobe Flash is no longer supported on Android. Websites with video content have already switched to playing videos through the HTML 5 standard, which works in most Android browsers.

If you still need Flash, install the Dolphin Browser and Dolphin Jetpack.

Why in Android 4.4.2 it is not possible to copy, move, delete files (photos, videos, documents) on external map memory?

Beginning with android version 4.4.2 Only regular programs (such as Gallery) can save files (and delete them) to a memory card (in an arbitrary directory). This is Google's policy. Third Party Programs have write permissions only to their own folder on the card (Android / data / folder-programs).

Energy saving, battery

How to extend the battery life of your HTC phone and save battery? Should communication modules be disabled? How to calibrate the battery?

The answers to all these questions are in the article “Your HTC is running out of battery: what to do? ".

My phone is slow/dim screen/no vibration/Internet cuts out when the screen goes blank, what should I do?

In the power saving settings, uncheck the appropriate checkboxes ("Processor power consumption", "Display", "Vibration", "Data connection"). For example, if there is no vibration when pressing the keys, in the power saving settings, force vibration confirmation to be turned on by deselecting the "Vibration" checkbox.

Why can't I activate the power saving mode in Settings > Power?

Turn off high performance mode in developer options.

Why am I getting a low score on AnTuTu test?

Turn off power saving mode before testing.

Do HTC phones support wireless charging?

At the beginning of 2014 none HTC model cannot be charged wirelessly by induction.

How can I lower the brightness of the button backlight or disable it altogether?

The backlighting of the keys can be turned off or reduced by the Capacitive Buttons program. In the normal mode of operation, the backlight cannot be turned off - its brightness automatically changes depending on the ambient light. In the light, the backlight turns off by itself.

Synchronization, wireless interfaces and connections

Where can I find files received via USB/Bluetooth, downloaded from the Internet?

In the downloads folder in the internal memory (if necessary, a bluetooth folder is automatically created there).

The access point / Wi-Fi turns off after 10 minutes of inactivity of the phone / after turning off the screen, what do you advise?

First, check your power saving settings. Secondly, Wi-Fi > menu button > Advanced > Keep connected when sleeping > Always on (if this option is active, select Never).

The phone does not connect to the IEEE 802.11 Wi-Fi network.

• Change the network security algorithm (from WEP or WPA to WPA2) or encryption type (from TKIP to AES).
• Check that the router does not have MAC filtering or other similar restrictions.
• Change the channel number in the wireless network settings. To determine the channel via a smartphone, use WiFi program analyzer.
• Select in the settings only the wireless network range that is actually used (for example, 5 GHz).
• Uncheck "DLNA IP address auto-assignment" in Wi-Fi settings > Advanced.
• Delete from smartphone wireless network, re-create and try to connect to it.
• Update the firmware of the router or change the regional settings of the router (specify the region code of Taiwan or China).
• Do a factory reset.

How to set up the phone to work in modem mode and “distribute” the Internet via Wi-Fi?

How to automatically switch to mobile Internet if Wi-Fi is lost?

Settings > Wi-Fi > Advanced > Auto switch to mobile internet.

How does Wi-Fi Direct work?

Wi-Fi Direct enables direct communication between phones that support this technology without being connected to a Wi-Fi network (no Wi-Fi required). wireless router). Wi-Fi Direct is enabled in Settings > Wi-Fi > Menu > Wi-Fi Direct. We recommend using SuperBeam to send files quickly.

How to display image from HTC phone to external display?

Why does the phone not see the flash drive via OTG / memory card?

1. Try another cable.
2. Format the flash drive/memory card with the creation file system exFAT or FAT (not NTFS). FAT32 is used in microSD cards, microSDHC, and exFAT in microSDXC cards.

Contacts, phone book, SMS, messages

Notifications come from number 50 in the form of SMS with the name of the region in which the phone is located (it is proposed to save or cancel). The salon said that this is a problem for many HTC owners. Is there any solution to this problem?

1. Settings > Call settings > uncheck Broadcast message reception under Other call settings. The option may also be called "Get a list of channels" (uncheck the box and delete all channels).

2. If this item is not in your phone settings (for example, in Desire 600 or One Dual SIM), install the SIM card in another phone (relatives, friends) and disconnect broadcast messages through the SIM card menu (disable channel number 50).

3. Contact the service center of your operator cellular communication and replace the SIM card (new SIMs do not have broadcast channels configured).

4. Install the Blacklist or Blacklist+ program and add the number 50 to the blocked list.

How to block (blacklist) a contact to receive incoming calls and SMS?

Keep your finger on the contact context menu select Block contact. You will no longer receive call and SMS notifications.

You can remove a contact from the blocked list on the Call Log > Blocked Contacts tab. Tap and hold a contact, then select Unblock contacts.

How to set up MMS?

Settings > Mobile Internet > Slot #1 or #2 network (Dual SIM models only) > Internet hotspots. On the APN screen, press the settings button and select Create APN. Find MMS settings on your operator's website.

Example for MTS:

Name: MTS-MMS APN: mms.mts.ru Username: mts Password: mts MMSC: http://mmsc MMS proxy server: 192.168.192.192 MMS port: 9201 MSC: 250 MNC: 01 APN type: mms

Why are there two "Contacts" items in the settings, in the "Accounts and sync" menu?

"Contacts" is twice present in the settings android sync due to translation errors. In the original, it says Sync Contacts (synchronization Google Contacts) and Sync People details (synchronization of people from Google+ circles). We recommend disabling the "lower" "Contacts" if you do not actively use G +.

The phone stopped receiving SMS, although it sends itself. The phone stopped sending SMS from one of the SIM cards.

Check if the SMS center number is correct (Messages > Settings > Text messages (SMS) . Sometimes it is erased. It also helps to save the SMS center number again.

Check that the SMS Center is listed for both SIMs (for dual-SIM phones).

How to set a ringtone for a specific contact in HTC?

There are three ways:

1. AT music player tap the menu (three dots to the right of the ringtone name) and select Contact ringtone.
2. In the phone book ("Contacts"), open a contact, click Ringtone (by default) in the Options section, in the window that opens, click the "plus" button in the upper right.
3. The method suitable for budget models without the full HTC Sense and without the "contact ringtone" function: add a contact to a separate group and then set a ringtone for it.

How to assign a ringtone to calls to a specific group of contacts?

Open an arbitrary music composition from the Music folder in the media player, press the "menu" and select Set as contact melody, enter the name of the contact group for which you want to assign a melody in the search bar, mark all found contacts and set the melody.

Why is the contact not visible in the phone book and not found by search, although it exists?

When saving a contact, specify the Google type. In "Contacts" at the top left, select " Phone book” and check the boxes on the desired items (in particular, Google).

Marriage, defects, "glitches"

I hear a lot of noise during a conversation and in the recorded videos, what should I do?

Clean the openings of the speech and noise microphones with a needle.

Why are there clicks in the speakers?

BoomSound amplifier turns on and off. It is impossible to eliminate these clicks.

What to do if the mobile Internet is lost?

This happens sometimes. Turn on/off Airplane Mode or reboot your device.

How to fix if the SIM card periodically turns off / “falls off”?

Check if the SIM disconnects are due to case deflections near the SIM card slot. If this is the reason, make (of electrical tape, cardboard, plastic) pads around the slot that will not back cover press on the nest.

For phones with type micro-SIM cards: Replace the card you cut yourself with a new micro-SIM at your service provider.

There are blue stripes (stripes) on the screen of my HTC, is this a marriage?

A grid of gray or blue stripes/lines visible in the sun when the screen is off is a touch display element that processes touches. Those blue stripes design feature screens of HTC smartphones, known since at least 2012. The lines do not affect the characteristics of the display in any way and are not a marriage.

Why is the camera shaking?

The noise comes from the autofocus mechanism. There is no reason to worry.

My phone has two BoomSound speakers. Sometimes the top one stops working, what should I do?

Do not unplug your headphones while audio is playing.

Possible ways solutions:

• restart your phone;
• plug and unplug the headset/headphones right while the sound is playing (if it doesn't help, then turn on the music, plug in the headphones, pause the music, turn off the headphones, turn on the music);
• reset your phone to factory settings;
• contact the service center

When you receive or receive a call, the speaker automatically turns on ( Speakerphone), how to solve a problem?

1. When the connectors (microUSB or headphone) are dirty, the contact is closed, and the phone thinks that it is in the car dock, including the speakerphone. Careful thorough cleaning of the microUSB connector with a cotton swab dipped in alcohol, a brush or a toothpick helps.

2. Try to connect a headset and make a call with it.

3. Go to HTC Car mode > Settings and uncheck Auto connect.

4. If the speakerphone during outgoing calls began to turn on in February-March 2014, the reason is Chrome browsers and Opera. Update them to the latest versions.

Photos and videos taken with the camera do not appear in the gallery after a while and do not open, instead they have a black screen and exclamation marks in a triangle. How to fix?

A 100% solution to this problem has not yet been found. Try replacing the memory card or saving photos during internal memory. Also read the tips above (about closing programs and the camera).

Where can I get the PIN code for the Rescue program that the Help Desk works with?

The Rescue service application allows an HTC support agent to remotely connect to your phone, view system information about it, run diagnostics, and more. .

The top line (status bar) disappears for a few seconds and the System UI error appears.

If you own an HTC smartphone on Android based 4.0 and later and you see the messages “The System UI application has stopped. Please inform HTC?", "System UI error", "HTC Sense error", during which the top notification bar disappears and the desktop wallpaper changes, the problem is caused by WhatsApp. One of its 2015 versions contains a software defect that causes the notification bar to “fall” and system process System UI when receiving messages. Download the latest tested version of the program in which this error is fixed (source - the official website of WhatsApp, this version is not currently available in Play market): Download WhatSapp 2.12.173 (fixes System UI bug)

It should be allowed to install applications from third-party sources, that is, not only from the store Google Play(Settings > Security > check "Unknown Sources").

I found out that my phone is made in China. And HTC are Taiwanese! I was deceived?

First, we must not forget that formally Taiwan is a province of China. Secondly, HTC has factories both on the island of Taiwan and in mainland China, in its southeastern part (in particular, in Shanghai). The factories are separated only by the Taiwan Strait, several hundred kilometers between them. Thirdly, all HTC factories have uniform quality control standards. Imagine that a Moscow company has opened an additional production facility in Kazan or Kaliningrad. Would you stop buying her products?

You can find out the region of manufacture of your device by serial number: HT and FA - Taiwan, SH - China.

Camera

If there is little light, pink / purple noise, lilac and red tints appear in the photos, how to remove them?

When shooting indoors with fluorescent lamps flickering/streaks/waves appear in photographs.

Set the exposure to +1 in the camera settings. How to do it .

How to change the resolution (size) of pictures in the Ultrapixel camera?

If you have a camera with "ultra pixels" (4 megapixels), you cannot change the resolution of pictures in the settings. Resize photos on your computer or in photo editors for your phone.

How to change the shooting scale (zoom) if the zoom in/out +/– scale is gone?

This is new in Sense 5.5. Scale with a pinch (pinch/spread fingers).

Why doesn't autofocus work when shooting movies?

In the camera settings, uncheck Lock focus when recording video. If this box is checked, you can focus during movie shooting by tapping the screen.

Where are the photographs taken?

In the DCIM folder. For example, /storage/emulated/0/DCIM/100MEDIA for internal storage.

The phone has been updated and the 360-degree panorama is gone

In the camera program, click on the menu (three dots at the bottom left) and select "expanded panorama" (fourth item on the line starting with AUTO).

Navigation, GPS, location

Why is my location bad?

Settings > Location uncheck By network coordinates (the phone will not determine your coordinates WiFi networks and cell towers, which he often does wrong).

A forced transition from 3G to 2G can also help.

Why doesn't it show the weather in the widget correctly (incorrectly determines the city and region)?

Delete the widget and add it again. The problem will disappear. It also helps to reboot without the active option " fast loading” (look for it in the power settings).

What gestures does the HTC Sense 6.0 skin accept when the phone is idle (screen off)?

Double tap - turn on the screen and go to the lock screen, double tap again - turn off the screen / sleep mode. Scrolling from left to center - transition to BlinkFeed. Scrolling from right to center - go to the main screen. Swipe up - return to the screen you were on when you locked your phone. Scrolling from top to bottom - start voice dialing. Pressing the volume button in a horizontal position - launches the camera.

How to change the theme?

In Sense 6.0: Settings > Personalization > Theme. Some colors of interface elements are changed.

How to quickly go to the shortcuts in the notification panel and open the general phone settings?

Swipe down with two fingers - a panel with quick settings shortcuts will open. Hold your finger on the quick settings icon () and you will be taken to the phone settings.

How can I make the battery icon show the remaining charge level as a percentage?

Settings > Power > Show battery percentage.

How do I remove or replace shortcuts from the Sense 5 launcher (four icons at the bottom)?

Go to the program menu (central button on the launch bar). Click on the shortcut and, holding your finger, drag the shortcut out of the panel. Be careful: shortcuts can only be replaced in the program menu (“All applications”), and not on any screen.

How to organize shortcuts into folders? How to rename a folder?

To create a folder, drag one shortcut onto another. Click once on a folder, then click on its name. A keyboard will open and you can give the folder a new name.

How to quickly access shortcuts to enable/disable communication modules and more quick settings?

Open the "Notifications" panel (the top line - "curtain") not with one, but with two fingers (works in firmware from Android 4.2.2 and higher).

How to completely disable the lock screen?

Settings > Personalization > Lock screen style > No lock screen. On phones with Android 4.3, it does not turn off, so you need the No Lock program.

How can I show the battery percentage as a percentage?

Settings > Power > Show battery charge.

How to add VKontakte or your RSS to BlinkFeed?

On the this moment support for VKontakte is not implemented by the Sense developers, but since Sense 5.5 you can add your own RSS feeds.

How to add regional (Russian, Ukrainian) news to BlinkFeed?

This is done in the BlinkFeed menu (three dots on the top right) Topics & Services > Regional News for Sense 5.5 and in the Settings > Local News menu for Sense 5.

How to return hidden application in the program list?

You can hide apps in Sense 5. To do this, in the application list, press the menu (or drag the screen down until the settings bar appears), select Custom view and then Hide applications. To hidden programs displayed, select Hide Apps again.

How to put scrollable wallpaper on lock screen and desktop?

Free third party application Landscape Wallpaper. on lockscreen and home screen You can set different wallpapers.

Questions about HTC dual-SIM smartphones (with dual SIM support)

How to set up which SIM to use the mobile Internet? How to choose the main and only SIM-card for mobile Internet?

Settings > Network manager > Preferred network. Select one of the SIM cards. From there, you will be connected to the Internet.

How to access the Internet from a second SIM card?

1. Assign the second slot as a priority in the settings: Settings> Network manager> Preferred network> Slot #2.

2. Check that the access point parameters are entered correctly (find out on the website of the telecom operator): Settings> Mobile Internet> Slot No. 2 network> Internet access points.

Please note that many models in the second slot do not support 3G, but only 2G (EDGE).

How to completely block Internet access from one of the SIM cards?

Delete the APN access point settings for this SIM card (slot 1 or 2) or enter incorrect data into them. But in practice, it’s enough to simply make one of the slots preferable (see the previous tip): access to the Internet will be carried out only from it.

How to make the phone ask which SIM to call him with when choosing a contact?

Options:

1. In Skype (especially if an older version of the program is installed), uncheck "Automatic authorization".
2. Phone book > Contacts > menu > Open account settings > Skype > Delete.
3. Select a caller from the call log.

How to make sure that when you select a contact, the phone not asked which SIM to call him with and the call started with one click?

Place on one of the desktops shortcuts "speed dial" for the desired contacts (not the "Contacts" widget, but separate shortcuts). The call will only be made through the first SIM (you won't be able to force calls through SIM 2 - this is an HTC flaw).

Tell us about the principle of operation of two active radio modules, how safe are they for health?

The One DS SAR is 0.86 W/kg, the Desire 600 is 0.772 W/kg (HTC, unfortunately, does not indicate for two or for one module), but this is within the norm up to 2 W/kg. If you really need a device with two SIMs, then you can use it without fear. Radiation in HTC phones less than in non-certified in the CIS dual-sim phones.

If you use one SIM card, will the second radio module be active? Is the radiation the same when using one and two SIMs?

Disable slot 2 in settings. The second radio module will not be in active mode, which will reduce radiation.

Despite some isolated punctures, in general, HTC tries to keep the software component of high-end smartphones up to date for as long as possible. In the future, this situation will become even better, according to the company's speakers, who promise an increase in the terms of support for flagships. In addition, HTC is always very meticulous about updates, trying to save user data and settings after they are installed. But recently the system failed, and it seems that only for Russian owners HTC One.

Around the end of last month, local versions of last year's flagship HTC began to receive a fresh update with the Accessories Store and Wallet applications. It comes both to smartphones with Android 4.3, of which there are still a lot, judging by the feedback from readers, and to devices that have already been updated to KitKat. Despite its modest size, only 17 MB, there are significantly more problems from it than from large packages with new version systems.

If HTC usually writes that the update will not delete data or reset the user's settings, then here, on the contrary, a warning appears about resetting personalization. This means that after installing it again, you will have to arrange icons on desktops, change wallpapers, and so on. It is not entirely clear what the reset of the user's settings is connected with, but the Wallet application, which, recall, uses the Secure Element, is probably the “guilty” one. Unfortunately, not all HTC One owners read the warning before installing the update, which provoked a wave of negativity.

One of our readers with the nickname ShkipeR writes that in addition to this update, he has received an additional one, also modest in size and just as destructive for personalization. So, after installing the package described above, we recommend that you go to the “About phone” system settings item, select “Software updates” and click “Check now”. If there is another update, be sure to install it, and then personalize your smartphone.

The Russian office of HTC seems to be the obvious culprit of problems for users, because its cooperation with i-Free to embed the Wallet program led to massive negative reviews. Fortunately, only personalization is reset, and the owner data remains intact.

The HTC One M8 is a nice-looking smartphone with unique features and features that help it stand out from the crowd. But as we know, there are no ideal devices: like all smartphones, they have their own problems and malfunctions.

In this article, we list the most common problems HTC smartphone One M8 and their solutions.

Issue: Notification indicator not working

Some HTC One M8 users are noticing that their new smartphone's indicator light is not working: ideally, it should blink when there are new notifications, for example, when you receive new text messages or Email. For most users, it works when the battery level is low and during charging, lighting up in orange or green (albeit dim) color, but when new notifications appear, it refuses to work.

Possible solutions:

• First of all, go to the menu [Settings > Display & gestures > Notification light] and make sure the indicator is turned on for the desired notifications.
• There is a possibility that the indicator problem is related to some application. You can check this by restarting your phone in .
• If the problem is related to the application, then you will need to determine which one: go to the menu [Settings > Applications], to the tab with all applications. The culprit could be any application related to sending/receiving messages. You can try turning off your applications one by one or doing a factory reset, then selectively reinstall desired applications. After disabling / reinstalling, do not forget to check if the notification indicator is working.
• If all else fails, then you can try to exchange the device with the seller.

Problem: Low volume during a call

Several One M8 owners have experienced low volume issues while talking on the phone. It may seem to you that the other party is talking very quietly or hangs up altogether. This problem occurs even if the volume is turned up to the maximum.

Crutches:

• Try changing the position of the speaker: HTC has directional speakers and the sound comes only from the left side of it. Try taking the phone away from your ear a bit and moving it around until you get a reasonably loud, clear sound.
• You can also go to the [Settings > Calls] menu and turn on the Hearing Aids mode.
• You can try using a bluetooth headset.

Possible solutions:

• Make sure nothing is blocking the speaker grille. Try blowing compressed air into it.
• If all else fails, try returning the phone to the seller.

Problem: booting in safe mode

Some owners of HTC One M8 have noticed that the phone itself boots into (you will see a message about this in the lower left corner of the screen).

Possible solutions:

• Most likely, a simple reboot will be enough to exit safe mode. Press and hold the Power key and then select Restart. After that, the phone should boot into normal mode.
• If your phone boots into safe mode again, try a factory reset. First, back up all the necessary data from your phone (music, photos, videos, etc.), then go to [Settings > Backup and reset > Reset phone] and select "Delete all data", then press "OK ".

WiFi problem: Phone won't connect to the network/constantly disconnects/very slow data transfer

While using HTC One M8, some people encountered Wi-Fi network problems: the smartphone either refused to connect to the network, or the connection was cut off and did not automatically recover, or the data transfer rate was very low.

Crutches:

• Try turning it on and then off on your phone Offline mode, then restart your phone.
• Restart HTC One M8 and router. The connection may be restored for a while, but the problem may occur again.

Possible solutions:

• Delete the existing connection and reconfigure it.
• Install the Wi-Fi Analyzer app and check if the channel you are on is not overloaded. If there are more free channels, then you can switch them on the router (see the instructions for the router).
• Make sure your router has the latest firmware.
• Check your router settings, and in particular the Mac address. Change the settings if necessary.

Issue: Missing "Ultimate Power Saving Mode"

One of the main features of the new smartphone, which HTC announced, was the Ultimate Power Saving Mode. The mode puts the phone in near sleep mode, allowing you to perform only the most non-power-consuming tasks and extending the life of the phone with only 5% battery power up to 15 hours. Some HTC One M8s don't have this mode (mostly in the US), and the reason for this is older versions of the software that don't yet have extreme power saving mode.

Solution: Users left without the maximum power saving mode have to wait for the software update. You can check available updates in [Settings > Software updates > Check now]. 1.54.401.5 - first version with support this mode energy saving.

Problem: "SIM card is missing"

A significant number of HTC One M8 owners report that a message periodically appears on the screen of their smartphone that the SIM card was not detected. Usually this error appears randomly and has nothing to do with user actions.

Possible solutions:

• Locate the SIM card slot, open it with a paperclip or pin and remove the SIM card from there. Re-insert the SIM card into the slot and see if that solves the problem.
• Try cleaning the SIM card and its contacts with rubbing alcohol on a microfiber cloth. Clean the SIM card carefully to avoid damage; be sure to dry the card before inserting it back into the slot.
• If you suspect that the card is loose in the slot, you can slightly increase its thickness with electrical tape, leaving only the pins exposed. This may slightly increase the thickness of the SIM card to prevent movement inside the slot.
• If this happens with different SIM cards, then you should contact the seller to replace the device.

Issue: Keyboard language keeps switching

Some people have problems with the HTC keyboard, in particular, while typing messages, some users notice that they are typing in completely different languages, and the problem here is not software, but in clumsy movements and inconvenient location of the keyboard itself. But in any case, it is annoying and inconvenient for users.

Crutch:

Try changing the keyboard: you can install SwiftKey or the free version from Google.

Solution:

If you do not want to give up the default keyboard and just want to fix the problem with extra languages, then open the messaging application, display the keyboard and click on the gear button to open the keyboard settings menu. Click "Keyboard Selection" and uncheck the boxes next to the languages ​​you don't use.

Issue: Phone suddenly turns off

In some cases, HTC One M8 crashes and turns off: this problem also happens randomly, and users do not notice any patterns of its appearance - the phone just suddenly reboots.

Possible solutions:

• The first solution that comes to mind is a factory reset. Go to [Settings > Backup & reset > Reset phone > Erase all data > OK]. Don't forget to save all the necessary data from your phone in advance!
• If you think that some application or program is causing the problem, go to [Settings > Power > Usage]. This menu will show which program is consuming a lot of resources and causing the phone to shut down.

Issue: Camera app crashes in portrait mode

Apart from complaints about the image quality of the HTC One M8 - unfortunately we can't do anything about it anymore - some users have mentioned the camera crashing when shooting in portrait orientation. At the same time, most of them had no problems in landscape orientation, but changing it led to the camera application crashing.

Solution:

As it turned out, this problem is directly related to the LastPass application - a popular password manager - and its latest update. The good news is that you don't have to uninstall the app or use another photo app - LastPass and your smartphone's camera can live in harmony, all you need to do is follow a few simple steps:

• Sign in to the LastPass app
• Go to Settings > App Associations
• Select a camera and check the "Don't show fill box" checkbox

In all cases, this solved the problem with the camera.

Issue: Bluetooth not connecting

Bluetooth is one of those problems that appears on almost all phones, especially when it comes to trying to connect the phone to the car. As we understand, HTC One M8 is no exception to the rule - it also has a number of problems with connecting Bluetooth devices. There are different solutions to the problems that arise, and below we list the most effective ones.

Possible solutions:

• Make sure all devices have the latest firmware.
• Go to [Settings > Bluetooth] and delete previous connections between your HTC One M8 and other devices. After that, try to connect again.
• Avoid special characters in device names. Make sure you don't give your device some crazy name by going to the [Settings > Bluetooth] menu and checking "Device Name".

Problem: The phone always shows that it is roaming

Many users have noticed that their HTC One M8 always shows that it is roaming. This can be a serious problem for those who do not want to receive a bill for a tidy sum, despite the fact that they called from their home region all the time. But don't worry, the company is already aware of this issue and HTC promises that users won't be charged for roaming services.

Solution:

The problem should be solved in the near future with the release of updated software. To check Latest updates HTC firmware One M8, go to [Settings > Software update > Check now].

Problem: Dead or stuck pixels

Despite the fairly high-quality screen of the HTC One M8, some users complain about dead (pixels that do not light up) and stuck pixels (those that are constantly on). This can greatly spoil the impression of using a smartphone.

Possible solutions:

• You can try to fix the situation with the Dead Pixel Detect and Fix application - there is a chance that it will help.
• If your phone is still under warranty, then try contacting the seller for a replacement device.

Issue: The HTC TV app won't connect to the TV

The HTC One M8 can come in handy when you're away from home, but also for a range of functions while you're in your favorite armchair at home. The IR blaster in the device allows you to use your phone as a TV remote control, although some users have problems implementing this function: after trying to establish a connection with the TV, the message “Unable to receive data” appears on the phone.

Possible solutions:

• Read the instructions for setting up the connection carefully to make sure you did everything right. Try to establish a connection several times.
• Go to [Settings > Apps] and find the HTC TV app. Delete the application data and try setting up the connection again.
• Make sure the app is up to date: as it turns out, old version The app had more problems than the new one.