How to find out the balance on a Wellcome installment plan. Full list of USSD requests for A1 (velcom) subscribers
Now we have to find out what Velcom USSD requests exist. This mobile operator offers a lot of different commands that allow you to receive this or that information about the SIM card, as well as enable/disable certain functions. In general, USSD requests on Velcom are available in huge quantities. But we will consider only the most useful and popular of them. Maybe they will help you solve this or that problem more than once.
What it is
But first, let’s find out what our current needs are? Knowing this, you can understand whether you need them or not. Maybe you can do without them completely? USSD requests from Velcom, like any other mobile operator, is nothing more than a means of subscriber self-service.
With their help, you can control your phone balance, check and change the tariff plan on your SIM card, perform various functions, as well as disable and activate certain services and options. The main advantage of such combinations is that they are free and can be activated at any time of the day or night. The main thing is to know what exactly you need.
Balance
Perhaps it’s worth starting with the main function - this is a USSD balance request and all the commands that will help you control the funds in your SIM card account. There are not so many of them, but there are some special ones among them.
For example, a balance request is made using the combination *100#. At the end of each dial, you need to click on the “Call” button. In response, you receive a message about the status of your SIM card account, and the result is displayed directly on the screen.
USSD requests from Velcom allow you to easily change the tariff payment system. To work without prepayment, you need to dial *145#. If you want to register some unconfirmed request, then *141*1# will help here. Basically, these are all useful commands for managing your account. We continue to study Velcom USSD requests further.
Rates
It's no secret that using these commands, any subscriber can change their tariff plan. Each offer has its own combination. You can find out complete information about this on the operator’s official website. After all, Velcom has many tariffs. It would take a very long time to list all the USSD commands for connecting them. So this moment check with the operator.
Instead, we will try to learn universal USSD requests from Velcom. The tariff plan that you are currently connected to can be found out using *141*2*1#. In addition, the subscriber can receive his phone number by dialing *147#. Information about the Internet tariff plan is displayed after dialing *141*2*3*1#. Everything is easy and simple. In some cases, you receive an SMS message with all the information you requested, but often the data is displayed directly on the phone display.
Additional services
Now a little about the interesting capabilities of our today's operator. Velcom also has its own USSD requests for them. “Favorite number”, for example, is added using *141*3*3#. After this, you can add this or that subscriber to the appropriate list.
Additionally, note that you can also enable some interesting and useful features using our commands today. For example, you can connect the Internet, MMS, and security to your phone with one single request. With its help, you will also receive all the information about the mobile Internet that is available on the SIM card. To do this, dial *135# on your mobile phone and send a request for processing.
Sometimes you want to talk while roaming. Velcom USSD requests allow all subscribers to quickly connect to similar services. "Roaming" (international) is activated using *141*3*2*1#, and " International calls" can be activated by dialing the combination *141*3*1*1#. It turns out that without outside intervention at any time, everyone is able to activate the services of profitable calls on a mobile phone abroad.
Services
Do not forget that Velcom USSD requests have one more feature. And it applies not only to this operator, but to everyone in general. These commands make it possible to enable/disable certain additional packages services and services. What can help us when communicating?
Let's say, the "500 SMS" option package. To do this, you must type *119# from your phone. Please note that the request itself is free. But to connect this or that option you will have to pay according to the tariff. All available settings (Internet and MMS are included here) are received after sending *135*0#, and “Mobile Internet” is activated by the command *135*1#. As you can see, there is nothing difficult about this.
It is also worth paying attention to somewhat non-standard services. Velcom offers its clients a service. Oddly enough, it connects without problems using the USSD request *200*2#. "Melofon" is another service that subscribers often pay attention to. And it is activated through the combination *424#. In principle, these are all quite popular services that you can connect to.
Help and queries
The last point we will consider is sending “homeless people”, as well as receiving reference information on a SIM card. Velcom allows you to do all this using certain USSD commands.
So, for example, anyone can request a call back (send a “homeless person”) for free. Dial *131*friend's number# and send the command for processing. Another Velcom subscriber will receive a free message from you asking you to call back. Sometimes this function very useful.
The balance of free SMS, MMS, minutes and Internet traffic also has to be checked from time to time. In this situation, another self-service command will help. It looks like *100*1#. If you want to know the whole list paid services, connected to mobile number, contact *141*2*2#.
Do not forget that the full list of USSD commands from Velcom is quite diverse. Sometimes you want to quickly look through it and select the desired function self-service. Anyone can do this very easily and simply. What does that require? Just submit a special request for processing. It looks like *141*9*1#. In response, you will receive an SMS message in which all available commands will be published. Unless this does not include requests for shifts tariff plan(for a specific proposal).
As you can see, Velcom USSD commands are varied. And with their help you can fully control the functionality of the SIM card. Don't be afraid to experiment. Remember that when you connect to a particular service, you will be charged a fee in the amount established by the tariff. All reference information is free.
The mobile operator Velcom, operating in Belarus, offers its customers an extensive range of tariff plans, among which there are very profitable options for both phones and tablets. Often, the company’s clients need to find out their tariff for Velcom. There are various methods for this (USSD commands, calls to support), each of which will be discussed in this article.
A subscriber who wants to obtain data regarding his own Welkom number can do this using several methods. They are divided into two groups: through self-service services or when contacting company employees. Obtaining all information regarding the tariff plan, balance status, connected functions and services is free of charge.
Using USSD request
The USSD request service is a simple and convenient option, often used to find out information about the Velcom tariff and other data related to the phone as quickly as possible and without extra effort. In this case, the user does not need to use the Internet, make a call to the call center or listen to the Velcom voice service. The main disadvantage of the described method is that the required combinations of numbers will have to be remembered or written down. The easiest way is to add queries that are used most frequently to your phone's contact list. This way you can find out about the tariff at any time.
How to find out your tariff plan for Velcom using a USSD combination:
- Enter the command *141*2*1# from the keyboard.
- After a few minutes, you will receive the name of the tariff via SMS message (it also indicates the client number).
The function will be useful for those who became Velcom subscribers not so long ago and have not yet remembered their own phone number.
Call to operator
When it was not possible to carry out the actions described above or the person simply got confused in the service prompts, you need to wait for the response of the call center employee and ask him how you can find out your Welkom tariff. In this case, the operator will announce the name of the tariff being used with preliminary clarification of standard information about the client.
The same method can be used by those who want to choose a tariff plan on Velcom with the most favorable conditions and want to explore each of the offered options. 
Important! Users can receive detailed advice online on the Velcom website in the “Help” section. There is a button “Ask a question”, as well as links to operator groups in in social networks, where you can contact support staff to find out all the information you need.
other methods
Another popular option that allows you to find out the Velcom tariff being used is the user’s Personal Account. Subscribers who can access the Internet from a mobile phone have the opportunity to easily find out everything about their tariff plan, as well as receive full control above your own phone number. Those who want to independently understand all the connected services, tariffs and functions and be the first to learn about new promotions and programs of the mobile operator should create a Personal Account on the Velcom portal.
You must first register with the service: this procedure will not take much time. Login to your Personal Account is carried out in the generally accepted manner:
Studying the tariff
After the subscriber finds out which tariff he is using, he can immediately clarify all the conditions for its use. For example, the price of services, the size of the monthly fee, the number of packages included in payments, and so on. The most convenient way to do this is on the Velcom website by entering the “Tariffs” section. For example, the conditions for the “Smart” tariff:
Other useful queries
All information regarding the tariff is clarified when sending a request *141*2*4#.
Active mobile Internet users who are interested in the terms of its use, the size of the fee and the timing of its write-off can send the command *141*2*3#.
The balance of tariff packages is determined using the combination *101*1#. Request information about topping up your personal account – *100*19#. By dialing *131* phone number#, you can notify the other subscriber that you are waiting for a connection with him.
You can find out your Velcom tariff using any of the above methods. The procedure is carried out even without Internet access - for this there is a call center and a USSD command service. As a last resort, if you can’t get through by phone, you can leave a request for feedback or ask a question directly on the site.
We tried to collect the most frequently asked questions from our subscribers and answers to them. If you have a question that you did not find the answer to in the list, you can ask it using a special form.
- Click “Save” - the file will begin downloading to your computer
- run the software file and click “Start”
During the update (will last about 5 minutes), do not turn off or restart the computer, or remove the modem from the USB port.
- Once the process is complete, click “Done.”
a) Install the modem in another USB port(If this is a desktop computer, then install the modem on back panel computer).
b) In the 3G Internet program, check the network signal level;
Please use the recommendations below and try again:
a) Install the modem into another USB port (If this is a desktop computer, then install the modem on the back panel of the computer);
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection Type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) In the 3G Internet program, select the profile corresponding to your tariff plan or service package " Mobile Internet" If there is none, create it manually using the instructions above.
d) In the 3G Internet program, check the network signal level;
e) In the 3G Internet program, manually specify the network (Tools – Options – Network – Registration mode – Manual search and registration, then the Update button. After the program finds the velcom network, select this network and click the “Register” button);
f) Test the modem on another computer.
Please use the recommendations below and try again:
a) In the 3G Internet program, you need to check the Internet profile and select the appropriate tariff plan or “Mobile Internet” service package;
b) In the 3G Internet program, check the connection type (Tools - Options - General - Connection Type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS).
c) Test the modem on another computer.
Please use the recommendations below and try again:
a) In the 3G Internet program, check the connection type (Tools - Options - General - Connection Type). If NDIS is selected, select RAS (modem). If RAS (modem) is selected, select NDIS);
c) Check the Internet using another web browser;
d) Test the modem on another computer;
e) Try turning it off for a while antivirus program(antivirus may block the connection);
Please use the recommendations below and try again:
a) Install the modem into another USB port (If this is a desktop computer, then install the modem on the back panel of the computer).
b) Test the modem on another computer.
Please use the recommendations below and try again:
a) Check your balance for Money;
b) In the 3G Internet program, select the profile that corresponds to your tariff plan or Mobile Internet service package. If there is none, create it manually using the instructions above;
c) Remove the SIM card from the modem and install it back into the modem;
d) Reinstall the 3G Internet program;
e) Test the modem on another computer.
Please use the recommendations below and try again:
a) Restart your computer;
b) Install the modem into another USB port (If this is a desktop computer, then install the modem on the back panel of the computer);
c) Test the modem on another computer.
If during connection the error “Dialing a number through an operator or manually” appears, then use the recommendations below and try again:
a) You must uncheck the “Dial through an operator” checkbox on the Advanced tab in the Network connections folder
- FOR Windows XP: START – Control Panel (Settings – Control Panel) – Network Connections;
- FOR Windows 7 (Vista): START – Control Panel – Network and Sharing Center – Change adapter settings);
- FOR Windows 8: Keyboard shortcut WIN+X – Control Panel – Network and Sharing Center – Change adapter settings)
This error may occur after changing network protocol during the software update process, please follow the recommendations below and try again:
a) Try System Restore if it has not been disabled;
b) Try to independently search for ways to resolve this error on the Internet;
c) Try reinstalling the operating system.
D-Link DWM-157
- in the dialog box, select the location on your computer where you would like to save the software file
- Click "Save" - the file will begin downloading to your computer
- unzip it and run the “setup.exe” file from the “ZTE MF180” folder
During installation (will last about 5 minutes), do not turn off or restart the computer, or remove the modem from the USB port.
How can I add a subscriber's number to the Black List?
If such a function is provided by your telephone, you can use it by referring to the telephone instructions. A1 company does not have a “Black List” service.
How can I check if my Personal Account is connected?
You can check the availability of the service by dialing USSD *141*3*6# call
How can I connect my Personal Account?
Subscribers who entered into contracts after December 21, 2010 are automatically granted access to their Personal Account. If you have disabled the service, you can activate it:
Step 1: Dial USSD from your phone *141*3*6# callStep 2: reply with the PUK1 code of your SIM card
Step 3: register on the website https://my.a1.by
Connection is also possible by contacting the company:
- by calling the contact center 150 (you must provide the access code)
- at sales and service centers (bring your passport with you)
- at sales and service points of attorneys (bring your passport with you)
How can I get a password to access my Personal Account?
You can get information about the password used by sending USSD *141*0# call.
If you use the Video Surveillance, Satellite Monitoring, WEB Easy, WEB 2.5, WEB 4.5, Non-Stop 7.5 tariff plans, then the PUK1 code of the SIM card is used as a unique password.
The ability to use a PUK1 SIM card as a password for subscribers of other tariff plans is provided at A1 sales and service centers or sales and service points of attorneys (based on an application and an identity document)
I want to change my tariff plan. When will the tariff plan change?
Changing the tariff plan occurs automatically within 24 hours after you submit your request. Please note: if at the time of processing the application to change the tariff plan, the number is disconnected from the company’s communication network due to debt or as a result of using the “Pause” service, then such an application will not be processed. After the service is restored/disconnected from the Pause service, you can, if necessary, create a new request to change the tariff plan.
How can I assign/change a “favorite” number?
Client served according to tariff plans A1 You can assign/change a “favorite” number:
1) with using USSD *141*3*3# call and then follow the prompts on the mobile phone screen
2) using ISSA
Client served according to tariff plans HELLO(if this option is provided):
1) using USSD *126*7# call
2) using ISSA
You can view your assigned “favorite” numbers and, if necessary, change them or add them by dialing USSD from your phone *141*3*3# call, and then follow the prompts on the mobile phone screen.
I don’t want to listen to your commercials when calling 150. How can I disable this service?
For connecting the service " Roaming.Vacation» a one-time fee is charged, which is debited within 24 hours after connecting the service from the balance in a single amount according to the company’s tariffs.
For using the service " Roaming.Business» a monthly subscription fee is charged, which is debited within 24 hours after connecting the service from the balance in a single amount according to the company’s tariffs. If the subscriber has not disabled the “Roaming.Business” service, the subscription fee for this service will be automatically debited in a single amount from the balance no later than the 5th (fifth) day of each month and reflected in the bill for communication services of the month in which the debit was made.
Regardless of the day of connection/change of service, the one-time fee/subscription fee will be charged in full.
Important: in the same month, the “Roaming.Vacation” or “Roaming.Business” service can be activated no more than once. This takes into account not only the fact of connecting the service, but also its availability in the current month.
How are roaming calls charged?
Tariffing in roaming is carried out by the minute, payment is made according to roaming tariffs.
Money is written off in roaming as information about charges is received from roaming partners. The final payment may be made later than the actual use of roaming services, so a sudden change in the balance is possible.
Why do the cost of services (calls/SMS) differ in different countries and among different operators?
A roaming agreement is concluded between two operators mobile communications, accordingly, each party lays down its own conditions and sets its own tariffs. In addition, the cost of services provided in roaming (calls, SMS, Internet connections) may change as a result of foreign currency exchange rate fluctuations.
How are calls charged in roaming if the phone number is set to forward to another number or to a voicemail number?
Unconditional forwarding is paid according to the tariffs of the A1 company, and forwarding with a given condition (for example, “The subscriber does not answer”) - according to roaming tariffs: for incoming and outgoing calls.
Are the included minutes/megabytes/SMS/MMS consumed while roaming?
How much will incoming SMS cost me while roaming?
You do not pay for incoming SMS while roaming. The sender of the message bears the costs.
Do I need to change the SMS center number in the phone settings while roaming?
No no need. The SMS center number is the same for our subscribers both in Belarus and in roaming: +375296009000.
How to top up your balance abroad?
You can top up your balance while roaming using express payment cards, SMS banking service, and various online payment systems.
express payment cards, you can use a USSD request by dialing *141*4# from your phone (provided that the network you registered with supports USSD). After receiving a response to your request, you must enter the 14-digit code indicated on the card. After activation will happen automatic balance replenishment. The Express Payment Card can also be activated using Personal account on the website https://my.a1.by (menu item “Financial information/Payment by EO card”), through the a1-menu application on your mobile phone, as well as by sending an SMS with the express payment card code to number 411 (or +375296000411 ). SMS cost is paid according to roaming tariffs;
- To replenish your account using SMS banking, you should send an SMS to one of the service numbers (depending on the bank you are served with) indicating the type of operation, service code (password), payment amount, payment ID, phone number. The cost of SMS is paid according to roaming tariffs.
Account replenishment is not possible for subscribers who have outgoing calls blocked or whose services have been suspended.
- You can also use online payment systems. detailed information information about these services and the payment procedure is available, set up a modem and activate the “International roaming”/SMS roaming service.
Can I answer calls while my phone is being used for data?
If you use the Mobile Internet service on a 2G network, you will be able to answer the call only if there is no data reception/transmission at the time of the call
If you use the Mobile Internet service on a 3G network, you can receive and make calls without pausing your Internet session.
If you use the “Data Transfer” service, then you do not have this option. This is due to the peculiarities of the CSD technology itself.
What determines the data transfer speed when working with the Mobile Internet service?
The data transfer speed in the 3G network depends on: - the distance of the subscriber from the base station, - the density of urban development,
- local interference,
- subscriber movement speed,
- base station load.
When working on the Internet, speed is also significantly affected by factors independent of network A1:
- capabilities and/or limitations of the server from which the data is downloaded;
- congestion of the Internet channel to the A1 network;
- number of streams organized for downloading;
- setting TCP/IP protocol parameters in operating system PC;
- location of the subscriber: indoors or outdoors.
In addition, the speed limit is imposed by the equipment used by the subscriber.
I can't use the modem because... When establishing a connection, the modem displays: “Error 619.”
The reasons for such an error when using a USB modem may be:
- a problem with the USB port on your computer (either at the hardware level, or the modem drivers conflict with another application on your computer);
- errors when setting up Internet settings;
- there is a problem with your modem at the hardware level (faulty).
We recommend:
- make sure that the USB port of your computer is working properly by going to “system properties-hardware”;
- connect the USB modem to another USB port on your computer;
- restart the computer and try to connect only after the operating system has fully loaded;
- disconnect the modem from all wires and reconnect, making sure that wired connections reliable;
- remove the modem drivers and their configuration, and then install them again; choose the right tariff plan.
To exclude the above possible options, try:
- connect the modem to another computer;
- connect a modem of another model to your computer.
What does "Error 678: The remote computer is not responding" mean?
This error occurs when:
a) When there are insufficient funds on the balance (the balance is zero / there is a debt / a regular bill has not been paid);
It is recommended to top up your balance, and after receiving funds into your account, turn off and restart the modem.
b) The modem is not installed correctly.
It is recommended to try to reinstall the modem yourself,
If this fails again, contact the A1 sales and service center.
I can’t save the settings, the display shows the following message: “Only 70 sets allowed.”
Remove everything Accounts in the configuration settings or update software phone.
What does it mean: "Error 734: The PPP link control protocol was interrupted"?
This error may occur when there is insufficient signal reception cellular network, an incorrectly entered username or password, an incorrectly entered modem initialization string, or incorrect settings security. Also, the reason may be the inclusion of software data compression, data compression by the modem, error handling by the modem, and may also be checked in the “Use IP header compression” field in the properties of the TCP/IP protocol. Also, error 734 may occur due to unactivated Internet access on the subscriber number.
We recommend:
- move the phone to another place (if possible, closer to the window),
- check the name and password in the modem properties,
- check the modem initialization line character by character:
AT+CGDCONT=1,"IP","web1.a1.by" for basic Internet access;
AT+CGDCONT=1,"IP","web2.a1.by" for WEB 25 package;
AT+CGDCONT=1,"IP","web3.a1.by" for WEB 250 package;
AT+CGDCONT=1,"IP","vmi.a1.by" for packages WEB 500, WEB 750, WEB 1500, WEB 3000, “Non-stop”;
AT+CGDCONT=1,"IP","wap.a1.by" for A1 WAP package;
AT+CGDCONT=1,"IP","web.a1.by" for package A1 WEB;
AT+CGDCONT=1,"IP","plus.a1.by" for package A1 WEB PLUS;
AT+CGDCONT=1,"IP","wap..
- in the properties of the modem, disable error handling by the modem and data compression by the modem, in the PPP parameters, remove software data compression, in the properties of the TCP/IP protocol, disable software compression of IP headers.
- check the port speed for the modem in the modem properties (usually 57,600 kbps or 115,200 kbps for models 2005 and later, higher values are possible).
- in the connection properties, in the “Security” tab, select “Normal” (recommended parameters), and in the “Used during verification” field, select “Insecure password”.
What is the CLICK service and what are its benefits?
CLICK is a service that will allow you to automatically receive interactive infotainment messages on mobile phone, in standby mode.
CLICK makes it possible to learn about A1 company promotions, participate in quizzes and surveys, keep abreast of economic, business, cultural, sports news, check current exchange rates and weather forecasts, get acquainted with event posters, receive congratulations, and advice from stylists.
The service is available to all subscribers of the company whose SIM card contains the STK CLICK application and the CLICK service is activated.
How much does it cost to connect/disconnect the CLICK service?
Activation of the CLICK service is free of charge and is provided without a subscription fee. All incoming messages are also provided free of charge.
Attention! Ordered content is paid! The cost is indicated in the “More details” menu item, which contains free information. Access to a WAP resource is charged separately and depends on what service is used to order media elements (“Mobile Internet” or “Data transfer”). In roaming, provided that you use the “Mobile Internet” or “Data Transfer” service, access to the WAP resource is charged at roaming rates.
How much does it cost to change a cellular operator while keeping your phone number?
When connecting to the A1 network with his own number, the subscriber makes an advance payment according to the selected tariff plan.
Can I change operators several times within MNP?
The subscriber has the right to use the “Number Transfer” service again no earlier than 90 days from the date of the last transfer.
I am 16 years old, can I connect to the A1 network myself, without my parents?
Company A1 enters into agreements for the provision of telecommunication services with minors aged 14 to 18 years with the written consent of their legal representatives: parents, adoptive parents or trustees. When concluding an agreement, a mandatory condition is the personal presence of the minor and his legal representative with passports and a document confirming the right of an adult to approve the conclusion of the agreement (a note in the parent’s passport, a child’s birth certificate, a document of guardianship). You can enter into an agreement for the provision of PRIVET services from the age of 14 if you have a passport without the presence of legal representatives (on your own).
Why didn't they give me a printout of calls on my driver's license?
Detailed information about the subscriber's calls is provided by the company either directly to the person who has entered into an agreement for the provision of telecommunication services, or to his authorized representative if he has a power of attorney. You can make sure that a citizen who contacts the A1 sales and service center is really a client with whom a contract for room service has been concluded only by presenting an identification document. According to Decree of the President of the Republic of Belarus No. 294 of June 3, 2008. “On documenting the population of the Republic of Belarus” identification documents are: passport of a citizen of the Republic of Belarus; residence permit in the Republic of Belarus; refugee certificate. Other documents issued by the competent authorities of the Republic of Belarus, including a driver’s license, do not have the status of an identity document.
If the redirection is from your number to the number of subscriber A1, you pay as an outgoing on-net call.
- When forwarding to a number belonging to another mobile network, you pay for the call as outgoing to other networks according to your tariff plan.
- Forwarding to a voicemail number is free in the A1 network.
Please note: in international roaming, in case established forwarding(including to a voicemail number) you pay for both incoming and outgoing calls according to roaming tariffs. In the A1 network, a forwarded call is paid as an outgoing call from your number in accordance with your tariff plan and forwarding direction.
How much will it cost to call from a landline to my mobile phone?
You can find out the cost of a call from a landline phone to a mobile phone on the website www.beltelecom.by or by calling 164. These tariffs are set by RUE Beltelecom.
USSD requests are simple and quick way obtain the necessary information from your mobile operator. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.
General information:
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Information about the balance status at the time of request |
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Information about the remaining minutes, SMS, MMS and Internet traffic included in subscription fee |
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Information on the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions |
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The balance of included minutes of the velcom international service is 100/250, the balance of Internet traffic of the “ITV velcom” service package |
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Information about the amount payable according to the last invoice issued, for clients working without prepayment |
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Information on the number of minutes of outgoing calls made within a Closed Subscriber Group (CLG) |
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The total number of minutes used when calling a “favorite” number (tariff plans “Pair”, “Time for pairs”) |
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Possibility of quickly disconnecting communication services in case of debt |
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Registration of an unconfirmed payment |
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Checking the balance of a subscriber of the Privetik tariff plan (available to velcom subscribers whose number is assigned as a “favorite” by the subscriber of the Privetik tariff plan) |
*101*Privetik subscriber number# |
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“Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back indicating your number. |
*131*company subscriber number# |
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Top up your account with an express payment card |
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Changing the mailing address for invoice delivery to e-mail |
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Repeat invoice for a closed period by e-mail |
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Opting out of receiving invoices |
Information and service management:
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Operation |
USSD request |
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Information about the subscriber's connected services |
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Information about the list of services available for connection |
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Phone number and tariff plan information |
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Changing tariff plan |
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Information about your number in international format |
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Setting/cancelling a ban on listening to ACCA news |
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Receiving USSD messages in transliteration |
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Receiving USSD messages in Russian |
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Setting/cancelling a ban on use conditional forwarding in roaming |
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Connecting packages of minutes to all networks |
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"Back in touch": all velcom subscribers Those who called you while you were unavailable or your phone was busy will receive an SMS notification when you are in touch again |
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Providing the opportunity to work without prepayment |
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Switching to prepaid work |
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Connecting/disabling the “Stopitsot” service (available to subscribers of the “Kedy” and “Polukedy” tariff plans) |
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Connecting/disabling the “Anti-identifier” service |
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Connecting/disabling the Melofon service |
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Connecting/changing your “favorite” number (not available on tariff plans “Own network”, “BUSINESS.PRO”, “BUSINESS.PRO.WEB”) |
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Connecting/disabling the Pause service |
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Connecting/disconnecting ISSA |
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Obtaining an ISSA password |
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Connecting/disconnecting/changing a package within the “Director’s package” service for the Manager+ tariff plan |
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USSD help. |
Mobile Internet and MMS:
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Operation |
USSD request |
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Receiving settings for the Mobile Internet service, MMS, streaming video(“Mobile TV”), all available |
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Receiving a test MMS |
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Connecting/disabling the Mobile Internet service, changing the Mobile Internet service package, changing/deleting an application to change the Mobile Internet service package |
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Connect/disconnect MMS |
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Information about the connected Mobile Internet service package and access point |
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Information about the activated package of the Mobile Internet service, the cost of the package and the date of the next write-off of the package cost |
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Information about the provided static IP address |
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Connecting/disabling the Anti-Virus service |
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Connecting/disabling the Firewall service |
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Connecting/disabling the “Children’s Internet” service |
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Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16 |
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Connection to the services “Roaming.Vacation”, “Roaming.Business” |
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Disabling the services “Roaming.Vacation”, “Roaming.Business” |
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Information about roaming partners |
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Validity period of the services “Roaming.Vacation”, “Roaming.Business” |
Using USSD commands, You can receive background information about services mobile operator"Velcom", connect and disconnect them. To do this, you need to perform a simple action - dial a certain combination of characters on your smartphone.
General rules for using commands
The USSD commands you send do not remain in the gadget’s memory. You can also use requests while roaming. Of course, the roaming partner must support USSD.
Using the USSD menu is free. If you connect to a paid service, the system will warn you about the cost.
Please note: the USSD request must begin with an asterisk (*) and end with a hash (#).
Between these characters you need to type short number the operation being performed. After typing a combination of characters, press call.
Checking the balance and remaining Internet traffic
Using these commands, you can check your account status, find out how many minutes you have left, SMS, MMS, megabytes of mobile Internet, top up your mobile phone, refuse to receive bills on email etc.
| Operation name | USSD command |
| Checking account balance | *100# |
| Find out how many minutes, SMS, MMS, megabytes of mobile Internet are left | *100*1# |
| Find out how much you have to pay monthly | *100*3# |
| How many minutes are left within the “Velcom international 100/250” service, megabytes within the “ITV Velcom” service | *100*4# |
| Debt information for contract subscribers | *100*5# |
| Information about the number of call minutes in closed group subscribers | *100*11# |
| Find out the remaining megabytes in “Roaming.Online” | *100*12# |
| Checking the possibility of quickly disconnecting services in the presence of debt | *100*51# |
| Registration of a payment that was not confirmed | *141*1# |
| How to check how much money is left in the account of a Privetik plan subscriber | *101*subscriber number# |
| "Please call me back". The person will receive an SMS from you asking you to call back | *131*subscriber number# |
| Top up your mobile phone with a quick payment card | *141*4# |
| Change the e-mail to which invoices are issued | *141*5*1# |
| Repeat invoice for closed period | *141*5*2# |
| Opt out of receiving invoices by email | *141*5*3# |
Service information and management
The USSD commands presented in this block are intended to view information about connected services, number and tariff, switch to contract and prepayment, etc.
| Operation name | Request code |
| What services have I activated? | *141*2*2# |
| What services can I connect | *141*3# |
| My phone number and current tariff plan | *141*2*1# |
| How to change the tariff | *141*3*4# |
| View the number in international format | *147# |
| Disable the What's New service | *404*0# |
| How to activate the “What’s New” service | *404*1# |
| How to enable or disable SMS messaging | *114*1# |
| Enable listening to ACCA news or disable this service | *114*2# |
| Setting up the reception of USSD messages in Latin letters | *115*0# |
| Receiving USSD messages in Russian | *115*1# |
| Conditional forwarding in roaming | *117# |
| How to connect minutes to all operators | *118# |
| "Back in touch" service. Your subscribers will receive an SMS message indicating that they can call you | *133# |
| Switch to contract | *145# |
| Switch to prepayment | *145*9# |
| Caller ID service. Connecting (disabling) the service | *200*2# |
| Melofon service. How to connect or disconnect it | *424# |
| "Voice mail" | *441# |
| How to connect or change your “favorite number” | *141*3*3# |
| "Pause" service | *141*3*5# |
| ISSA, connection and disconnection | *141*3*6# |
| How to get the ISSA password | *141*0# |
| How to connect, disconnect, change the package for Manager Plus users and the “Director’s package” services | *141*6# |
| USSD assistance | *141*9*1# |
MMS and mobile internet management
| Operation to be performed | USSD code |
| Set up mobile Internet, MMS, and Mobile Television service on your phone | *135*0# |
| Checking MMS, receiving a test message | *135*0*5# |
| How to connect or disconnect Mobile Internet, change the megabyte package | *135*1# |
| How to enable or disable MMS | *135*2# |
| Information about the connected megabyte package | *135*3*1# |
| Information about the connected megabyte package, its price and the date when money for the service will be debited from your account | *135*3*2# |
| How to find out your static IP | *135*4# |
| How to enable (disable) Antivirus | *135*5*1# |
| How to enable (disable) the Firewall service | *135*5*2# |
| "Children's Internet". How to connect or disconnect | *135*5*3# |
| How to get extra megabytes. For users of WEB Start, WEB 4, WEB 8, WEB 16 tariffs | *135*7# |
Roaming service management
| Operation name | Request code |
| How can I activate the International Calls service? | *141*3*1*1# |
| Cancel the “International Calls” service | *141*3*1*2# |
| Connect to the “Velcom international” service | *141*3*1*3*1# |
| Refuse from the “Velcom international” service | *141*3*1*3*2# |
| Start using the International Roaming service | *141*3*2*1# |
| Cancel the “International Roaming” service | *141*3*2*2# |
| Subscribe to the “Roaming.Vacation” service package | *141*3*2*3*1# |
| Connect (or disconnect) to “Roaming.Business” | *141*3*2*3*2# |
| "Roaming.Online". Connection. | *141*3*2*3*3# |
| Viewing information about Velcom partners in roaming | *141*3*2*4# |
| Validity period of “Roaming.Vacation”, “Roaming.Business” | *141*3*2*3*4# |
What is Balance Plus?
The mobile operator Velcom has the Balance+ service. With it, you can find out what additional services are available for connection. Relevant information may be displayed as a response to *100#.
To activate (deactivate) the Balance Plus service, dial *149# and press call.
"Balance Plus" can be used to connect services:
- "King of the Hill";
- "English Lessons";
- SMS subscription;
- USSD-sport;
- "Laughter Challenge";
- "Fanbox";
- "Surprise."
